Customer Reviews for U-Haul Moving & Storage of Clinton Township

4555 reviews

43920 N Gratiot Ave   Clinton Township, MI 48036
(S Of Hall Rd)

(586) 465-9840

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(586) 465-9840

43920 N Gratiot Ave
Clinton Township, MI 48036
(S Of Hall Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

James V. 
Rating:
3.0

Customer did not leave a comment.

KIMBERLY MICHELL W. 
Rating:
5.0

Excellent service, I was stressed with the passing of my father in law and UHAUL rep made it so smooth and easy for us. Seriously appreciate Breanna!!

stacy R. 
Rating:
5.0

Customer did not leave a comment.

Frederick S. 
Rating:
5.0

Customer did not leave a comment.

Kristine K. 
Rating:
5.0

Customer did not leave a comment.

Ronald J. 
Rating:
5.0

Customer did not leave a comment.

RICHARD MORACEO C. 
Rating:
5.0

Customer did not leave a comment.

Martin D. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Craig S. 
Rating:
2.0

I had an online reservation apparently I entered my phone number wrong. I waited till the store front opened went in for help. The person who I believe was the manager was completely rude because I made a minor mistake with the phone number and literally put in the bare minimum to help us. I asked questions about moving kits and straps she never even looked away from the screen. Her attitude was as if we were bothering her even being there. I spent hundreds of dollars there and she couldn't be bothered to help us. So we bought our other moving supplies from home depot. Upon returning the vehicle I was charged 33 dollars for gas because the needle was 2 centimeters from when I left with the vehicle. (I put the recommended gallons in it wasn't enough. I paid the 33 bucks without arguing because I just wanted to be done with the awful expirence. I am very friendly and kind person I never argued with anyone. I don't understand the reason for the rudness. Moving is already a stressful experience the uhaul store made that expirence that much worse.

CLAYTON JAMES A. 
Rating:
5.0

Couldn't use the trailer Refunded my rental as requested Great customer service!

BRADLEY ALEXANDE A. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN PATRIC V. 
Rating:
5.0

Sarah & Beth are by far the best staff I have ever dealt with at Uhaul!!! Amazing

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

Christie G.  |  Overall Experience 
Rating:
5.0

Fast, convenient great customer service

STANLEY ELSEN R. 
Rating:
5.0

The young ladies that took care of me picking up the trailer and turning it in we were very professional and helpful.

Keith E. 
Rating:
5.0

Great experience and professional!

vivian D. 
Rating:
5.0

Customer did not leave a comment.

EDWARD JAMES O. 
Rating:
5.0

Rude staff but overall a good experience.

Ralishia H. 
Rating:
5.0

Keep up the good work!

SHAWN ANTHONY A. 
Rating:
4.0

Customer did not leave a comment.

Timothy T. 
Rating:
4.0

The on-line elements are fine, but when contacting U-Haul, I found the personnel minimally helpful. Since I would not be present myself at the move-in, the case didn't fit the normal conditions and one person told me "see on-line." Later, another said, "We can't do that [i.e. secure the locker for a couple of days prior to move-in]" until I demanded it. Then she spoke with the supervisor who agreed to put a "red lock" on the unit until move-in day. Problem solved. If the employee had been better trained, it wouldn't have occurred.

Kenneth S.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

BENJAMIN DAVID J. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY-CLAY DRU R. 
Rating:
4.0

Customer service was much above average. From the phones to the the very courteous front end, dock, to the fork lift drivers. I inquired to no less than 6 companies, that's what Dad taught me, after review, price, I chose. Side note- competition sent me a follow up email, “we will beat the competition price”, my reply was the truth.... they were beat... by $1,000.00, and after it was said and done, it seems on service and expectations. Thanks Dad, ....you also U-haul, job well done.

Dale S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD DENNIS M. 
Rating:
5.0

Customer did not leave a comment.

Michelle R. 
Rating:
4.0

Website instructions regarding turn-in after hours is horrible. Very confusing. Says to scan and take a picture of barcode on the office window. When you do, it doesn't upload. You don't know if your equipment is turned in. The information in the pamphlet is confusing as well. says to take pictures and upload but doesn't state that you have to remain onsite to take the pictures and upload. Store employees were good. Corporate website isn't great, turn-in instructions after hours aren't clear and I waited on hold two hours to speak to a U-Haul rep. You need to fix this!

Mark M. 
Rating:
5.0

Customer did not leave a comment.

MARK JOSEPH H. 
Rating:
5.0

Customer did not leave a comment.

REGINA COLETTE M. 
Rating:
5.0

Customer did not leave a comment.

AMIT S. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY I. 
Rating:
5.0

Customer did not leave a comment.

Michael G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

PAUL EUGENE R. 
Rating:
5.0

Customer did not leave a comment.

Jaclyn F. 
Rating:
5.0

Customer did not leave a comment.

CHRIS ARTHUR S. 
Rating:
5.0

Customer did not leave a comment.

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

ULYSSES GRANT H. 
Rating:
5.0

Customer did not leave a comment.

CHRIS NIKOLL G. 
Rating:
5.0

VERY KIND STAFF!

SAM P. 
Rating:
4.0

Customer did not leave a comment.

DEBRA CALDWELL M. 
Rating:
5.0

Customer did not leave a comment.

Pamela G. 
Rating:
5.0

Customer did not leave a comment.

Dale C. 
Rating:
5.0

Easy, clean, great staff, convenient location and good rental rates

Demetra L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

brentt B.  |  Overall Experience 
Rating:
5.0

Great service

DOUGLAS ALAN W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Had a fantastic experience, workers were friendly and quick, Bre made the truck rental process extremely easy and the least stressful part of our move!

LAUREN M. 
Rating:
5.0

Was greeted friendly check in and check out went smoothly and quickly

BARBARA KAY S. 
Rating:
3.0

I personally would like to Thank Sara, for assisting me and putting her customer first. She understood my concerns and professional address and corrected them expeditiously. Great Good Sara

TIMOTHY TERRELL T. 
Rating:
5.0

Customer did not leave a comment.

MONTERIA DENISE A. 
Rating:
5.0

Truck inside was full of snow and 1/4 inch of ice inside. Inside cab the windshield was dirty and looked like someone spit on it several places.

GARY ALBERT M. 
Rating:
3.0

The U-Haul had only two metal rings on front corners on the floor for tie down. It was extremely difficult to use the small openings on the side bumper bars. Also, the location “gave” me a hand cart that I did not rent, though they tried to say I did, and I had to run it back the day I was due to leave because it was taking up room in the bed of my pick up that I needed for other things. The trailer though pulled fairly nice and was the right size.

KATHERINE ANN G. 
Rating:
4.0

Truck was pretty dirty and had several areas of damage on the truck and you should not have to pay an additional 20 dollars for your rep to check in the truck the next day. You are going to do it anyway even If I do it on my phone the reason for the above average rating was the stores great hours of operation

PAUL MARTIN R. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW JOHN P. 
Rating:
5.0

Customer did not leave a comment.

DENNIS HOWARD P. 
Rating:
5.0

Customer did not leave a comment.

Yolanda H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry O. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM TELL A. 
Rating:
4.0

Customer did not leave a comment.

RONNITAVIVIAN B. 
Rating:
5.0

Supply whatever is needed to tie down if required. You need a lock for the door

Carol B. 
Rating:
1.0

General Manager was rude, needs sensitivity training, and should not be employed in that capacity.

Thomas K. 
Rating:
5.0

Customer did not leave a comment.

TAMMY F. 
Rating:
5.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

Customer service was great.

KAREN MARIE P. 
Rating:
5.0

Fast, efficient, friendly service. When the 5x8 cargo trailer we rented was hooked up your staff member opened it to make sure it was all set and found it had equipment and trash still in it. They immediately cleaned it out and mopped it and sent us on our way.

BRENDA SUE F. 
Rating:
5.0

I've been with U-Haul since 2017, during my move in experience , I had a dispute with the manger. But GOD worked it out. I love the convenience of the store hours and having access to my RV. I would definitely recommend U-Haul to family & friend's, thank you for your service. TWO THUMBS UP. BELINDA .

belinda b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT FRANK M. 
Rating:
5.0

Customer did not leave a comment.

DENNIS HOWARD P. 
Rating:
3.0

First auto transport trailer I rented had a wiring issue so I got switched over to another one. The second trailer was fine until I needed to strap down a vehicle and the straps were literally jammed up to the point where I fought with them to just barely get them open. When I finally got them open it was another battle pulling and pushing the strap with all my power to get the car strapped down. I had to make a stop to pick up some wd-40 just to be able to free the straps to unload the vehicle. It was a nightmare. I rent the auto transport trailers for my business all the time but this time was just unacceptable.

NORBERT SHAWKAT K. 
Rating:
1.0

Worst location I have ever rented from. I was told something when I rented and then told something else when I returned the truck the girl who I turned my truck into was very rude and tried to be little me. I was told to bring the truck anytime before the location closes and as I cane and returned the truck I was told that I was a big ibconveniance to another family and that I ruined that family's day. Very unprofessional of the uhaul representative, as I was also waiting for the truck to be turned in I saw a man in a verbal dispute with the other respresentative at the location. I will never rent from this location again, every other uhaul location I have rented from was professional and accommodating but this location was third world

FERRIS HAZIM A. 
Rating:
5.0

Help hook up the tow car on the dolly as customer service not an extra $20 charge.

KERRY P. 
Rating:
5.0

Customer did not leave a comment.

CHERIL SUE C. 
Rating:
5.0

Customer did not leave a comment.

Dimitar R. 
Rating:
5.0

Customer did not leave a comment.

kathrin P. 
Rating:
1.0

Make it less of an inconvenience when dropping off the truck after hours, way too much bullshit to have to go thru PERIOD!!

NICKOLAI VAN H. 
Rating:
5.0

Vehicle cleanliness Vehicle maintenance

KENNETH W. 
Rating:
5.0

Customer did not leave a comment.

GARY ANTHONY V. 
Rating:
5.0

My helper was a fantastic woman from helping me load trailer and the paperwork and she helped when I returned trailer. She was great...

John B. 
Rating:
4.0

The top of the truck had a lot of snow on it, which when melted, caused major dripping down the outside of the door, causing me to get drenched every time I got in and out. Aside from not being very clean, there were also several empty drink bottles left in the truck.

SHANE HUNTER S. 
Rating:
5.0

I was pleased with the ease with which I was able to reserve equipment, and make changes to that reservation. All done the same day. Check in was very easy, upon returning the truck I was met in the lot by a staff member. All staff members with whom I had contact were polite and friendly. I won't hesitate to call on this business for truck rental needs in the future.

GLENN MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

Racquel C.  |  Overall Experience 
Rating:
3.0

Easy to rent

David M. 
Rating:
5.0

Customer did not leave a comment.

Diane C. 
Rating:
1.0

I was told that my truck was ready “in the 2nd lot over” in spot BB1. Not a long walk but a very cold morning. Can't read Parkside spot #'s because they were snow cover. Go back to office and lady shows me another way to locate my rental, via number on the truck. When I finally locate my rental it was totally boxed in by six other trucks. On a day I needed to get in and out of there quickly, they couldn't make it happen. I had to wait around for the people to move trucks around so they can access my specific rental. Extreme annoying!!! Also, they incorrect noted my contract with regard to the amount of gas that was in the truck. I literally did not have the time to go back in the office to deal with their error.

DENNIS MICHAEL J. 
Rating:
4.0

The link to check the truck did not work correctly and I had to go back in and have the folks at the desk come update the odometer.

KEITH EDWIN K. 
Rating:
4.0

Showed up a day earlyTo drop it off, was pretty easy once you found my reservation. He was very helpful and contactless which was nice!

Michael G. 
Rating:
5.0

Friendly and helpful staff. Good product knowledge. Equipment was well maintained and functioned properly.

ROBERT THOMAS R. 
Rating:
5.0

Customer did not leave a comment.

COREYDEAN W. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER MICH G. 
Rating:
5.0

Customer did not leave a comment.

DOMENIC CARMEN G. 
Rating:
4.0

Customer did not leave a comment.

thomas P. 
Rating:
5.0

Crazy expensive to tow a car to Indianapolis for one day.

Jason R. 
Rating:
5.0

Your web online return application was the worst user experience I've had since windows 98 days. Once I got to the take a picture of the inside of the trailer, the app stopped working properly, making me try to take a picture about a dozen times, each time saying take a recent picture. Really, you can't wait 5 seconds. It's dark, I'm tired from moving, and this was really annoying...and that was the good part. Now I finally get the picture, unhook the trailer, and it wants another picture...and now your app puts the camera button half off the screen, making it impossible to click quick enough for the picture upload....so I call the number on the info packet, wait about 25 minutes (well waited 10 minutes and drove home while waiting the other 15 minutes). Finally I get through and then I get put to another agent that handles that. Why not just provide that number on your packet....the agent was very kind and checked in my trailer. But the thought of having to pay $80 cause your app doesn't work is crazy. the thought of trying to put the trailer back on my vehicle in the dark by myself to bring it back when your place opens is absurd. I would ask who wrote that application, who tested it and how many people before me complained. This is unacceptable to stay in business in the tech age we live in.

EDWARDBRIAN P. 
Rating:
3.0

The truck itself needs some repairs. Headlights only work on brights, brakes are very squeaky, and the worse part is the ramp. It is busted and falls out if the track every time you use it. Took me 15-20 minutes each time I had to put it back. Was almost late returning the truck because of this issue. The people at the location were good and very friendly.

Gary M. 
Rating:
5.0

Quick and efficient. Thank you

ROBERTBASIL-JOHN A. 
Rating:
5.0

Fast and friendly service - very smooth process!!

LINDA MARIE W. 
Rating:
5.0

Customer did not leave a comment.

MICKEY JEWELL J. 
Rating:
2.0

acknowledge when customers are in front of you and not be on your phone. not call something “gay” because its not working properly. and not double charge my debit card.

AARON COLIONE E. 
Rating:
2.0

The guy who rented me the truck he did not go over none of the dents on the truck and there was a lot of dents , and said I had to have the truck back by 5:00 pm the same day and once I read the contract it said 4:45 pm I left the uhaul office after 12:00 pm how is it I only get 4 and a half hours , I fill the tank to 1/2 tank and he stated it's on a half tank but it was just under half I took pictures of the whole truck before leaving the parking lot,and also took a video of how much gas was in the while at the lot, I'll visit a new office that guy is not professional at all he stated I must return the truck by 5 pm the same day or get charged extra how us that when it supposed to be 24 hour rental aggrement ,

Duane W. 
Rating:
5.0

I was impressed from start to finish ~ by far the BEST UHAUL Location in Macomb County ! RJG

RODNEY JAMES G. 
Rating:
5.0

I can't recommend this pick up location enough. I honestly got the greatest customer service I've experienced in a long time.

BRIAN JOSEPH D. 
Rating:
5.0

Great and easy

MATTHEW SPYRIDON V. 
Rating:
5.0

Continue to be a beacon in the community treating All as if we are Family. Thank You and May you continue to be Blessed .Could not have Distributed much food during this Pandemic with out the use of your trucks. Eva White-Director of Outreach Ministry @Greater Morning Star

EVALOIS W. 
Rating:
5.0

Customer did not leave a comment.

JOHN E. 
Rating:
5.0

Customer did not leave a comment.

Devin M. 
Rating:
4.0

Customer did not leave a comment.

Arc m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sharon s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PATRICK JOHN H. 
Rating:
5.0

Love this uhaul. Its always clean and the people are always friendly and help in anyway possible. Ive got two storage units there and any time i need a truck i go through this uhaul facility as well.

YUMIKO HARAMI W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kimeca s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeff s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

barbara s.  |  Overall Experience 
Rating:
5.0

Very nice place that did a great job truck was a good running truck

jeff s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shantae D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erek B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monteria A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

graziella l.  |  Overall Experience 
Rating:
1.0

When I reserved my unit online it said the unit was for a 1-2 bedroom home up to 1200 soft. I even called and talked to a young lady in the office that confirmed the details of the unit. The actual unit size was the size of a closet. I requested for the manager to call me and I never received a call. I screenshot the false advertisement for proof. It made the moving process 1000 times More difficult. I don’t recommend reserving anything online, or calling to confirm details. You need to just go in and see the unit.

Leah R.  |  Online Move In 
Rating:
2.0

I had extreme difficulties getting in touch with customer service to get assistance with issue after issue. It's hard to call directly into this location. The first issue was my uncleaned storage unit on move in day. I had to ask for a broom and clean it myself. I also had to ask for a new animal bate box because the one in my unit was apparently not replaced due to all of the cob webs and hugh white spiders that ran from it when I tapped it with the broom. Second issue, I would recommend Uhaul not sponsoring 'Moving Helpers' on your website. I paid over $300 hiring moving helpers for my storage move who never showed up. I then hired a second moving company from Uhaul's website and again, no show. I traveled from Florida to make this move happen in order to get my things loaded in the uboxes from the storage unit and spent over $1200 for this 1 day move and these moving helpers didn't even have curteousy to call to decline or reject the job through Uhaul's portal to give me an opportunity to look for help elsewhere. Needless to say, I went back to Florida without my things. Which leads me to my last issue. On the day of my arrival at Uhaul for my move out of the storage unit and into 3 unboxes for my out-of-state move, 2 out of my uboxes had no furniture covers that were to come with the uboxes. The third ubox had damaged hardware on the box that made it impossible for me to put a lock on it due to the hardware being bent and hanging on by 1 screw. It was a terrible experience! Had my moving help shown up, I couldn't have completed my move because I didn't have access to a third ubox that I paid for due to the broken hardware. This entire experience was a big negative for me. I don't think I'd recommend this location due to the poor attention paid to the ubox when delivering it and the nastiness of the storage unit that had all of those nasty white spiders and old bait animal box, but the unit was tagged saying something along the lines of cleaned and ready for customer. However, I must say that the employees who work here were extremely helpful and respectful, at least the ones I had direct contact and I know some of these issues were beyond their control, such as the third party moving helpers. My suggestion to new customers is don't use the third party helpers on Uhaul's website because if something goes wrong, Uhaul will be quick to dismiss your concerns and complaints telling you that they have nothing to do with the moving helpers and to contact them. Lastly, I did try to contact Uhaul to resolve this issue before leaving feedback. My issues were not resolved to my satisfaction mainly because I couldn't get customer service for both Uhaul and Movinghelp.com on the line after spending hours and hours on separate days trying to get help regarding my many issues.

Sherita F.  |  Overall Experience 
Rating:
3.0

Each time promised a free months rent when we got a storage unit and every time I got charged for it and was almost late on the payment. It seems like a scam to get you to pay more for the late fee. There’s really only one nice person in the office and the others come across rude.

Gabrielle M.  |  Overall Experience 
Rating:
4.0

First let me say that, in this survey that I'm completing, Uhaul has my move in date WRONG. I hope I'm not being billed for the 5th when I moved in on the 8th. Lastly, my customer service experience with all of the employees working at the Clinton Township location and even the employees at your Roseville location were very knowledgeable and so helpful. The staff at Clinton Township made sure I understood the services being offered and were very patient when I had questions. The only reason for a 4-star and not a 5-star is because on move in day, my storage unit was tagged as available for move in (as if it were throughly cleaned and ready to go). My storage unit was NOT cleaned. It was evident when all of the white spiders ran from the pest control bate box that showed evidence that it was very old, covered in dust & spider webs and the unit itself was dusty and has spider webs. I had to call to the front office for someone to bring me a broom. Beth was prompt in coming over to assist. I opted to clean/sweep myself and Beth drove back to the office to get me a freshly made insect/pest box. She apologized for my unit not being properly cleaned and I was thankful for that. Other than these couple of issues, my overall experience I'd say is an A+

Sherita F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

prosperiti r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

daniel s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Candice G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

daniel s.  |  First Impressions 
Rating:
5.0

I love this storage unit. I have been a pharmaceutical rep for over 17 years and this is the best storage facility I have ever had. Breannda is the best. She’s super helpful and runs a great office! The staff is always so nice and helps me whenever I needed it! I would HIGHLY recommend this storage facility to everyone!!!!!

ADENA H.  |  Overall Experience 
Rating:
5.0

Very positive experience, friendly and professional staff.

Nicholas S.  |  Overall Experience 
Rating:
5.0

The girl was very friendly and helpful. The price was very competitive. I would recommend U-haul to a friend.

Martin D.  |  First Impressions 
Rating:
4.0

I think after 2.5 years of renting that they should prorate a 1/2 month when getting out. I tried calling earlier to stop storage as we sold our RV and told to come in person. No signing. Just returning gate key. Thank you. SDJK

STEVEN k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa T.  |  Online Move In 
Rating:
5.0

Great experience so far First time renting a storage unit

rich e.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joyce S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nicole d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kevin R.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Stacey E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kathleen p.  |  Overall Experience 
Rating:
5.0

Staff is great. Very helpful.

Ronald S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ADENA H.  |  First Impressions 
Rating:
5.0

very satisfied

Frederick J.  |  Overall Experience 
Rating:
5.0

Very good facility.

Ambey Lal P.  |  Overall Experience 
Rating:
1.0

They quote you price for storage. Then they tell you you have to get your own lock. You buy theirs for 3x the price. You lose key,& are charged 50$ to remove lock, for 10 min work. Worst business ever

Linda F.  |  Overall Experience 
Rating:
5.0

Employees are friendly and willing to help. My unit was facing the weather and my lock rusted and I couldn't open it. I went to the office and they lent me some lubricant oil. Great place and people.

Jacquie M.  |  Overall Experience 
Rating:
5.0

I love the manager and staff here. I got to know them over the years being a pharmaceutical rep for storage and they’re always helpful and anytime I needed them they always responded quickly.

ADENA H.  |  Overall Experience 
Rating:
4.0

Thanks

elizabeth w.  |  First Impressions 
Rating:
4.0

No problems

Kathryn D.  |  Overall Experience 
Rating:
4.0

My only complaint would be not having access to the sliding doors after hours. Made it very difficult to move things into the climate controlled unit. Otherwise, great staff & very clean facility.

Julie C.  |  Overall Experience 
Rating:
5.0

Clean place keep up the good work friendly staff

BILL M.  |  First Impressions 
Rating:
4.0

Liked the storage area however did not care for some of the staff. Also I have rented trailers several times in the past year and rented a storage unit.

Virginia M.  |  Overall Experience 
Rating:
5.0

Good customer service.

Rosa J.  |  Overall Experience 
Rating:
5.0

The staff was like a well-oiled machine Relentless and just wonderful attitude thank you and I appreciate good service

Eldred B.  |  First Impressions 
Rating:
5.0

Excellent customer service

kelly b.  |  First Impressions 
Rating:
1.0

this staff lied to me and didn't cancel my account and then took more payments. I am still trying to get my money back! Impossible to get a hold of anyone except the operator in never-land!

MARY H.  |  Overall Experience 
Rating:
4.0

Very clean and safe. I just wish the storage space had less height and more depth and width.

Robert P.  |  First Impressions 
Rating:
5.0

Very nice and courteous

Rosa J.  |  First Impressions 
Rating:
5.0

Only complaint is this form

William H.  |  Overall Experience 
Rating:
5.0

They were very nice, very helpful, and answered all my questions

Amber J.  |  First Impressions 
Rating:
1.0

Unfriendly Poor customer service. Overall experience was horrible. Things stolen from my storage units

STEPHEN M.  |  Overall Experience 
Rating:
5.0

Convenient location and a good value

John R.  |  First Impressions 
Rating:
5.0

Great Stay

JOHN U.  |  Overall Experience 
Rating:
4.0

U-Haul worked with me when I was unable to pay on scheduled date or needed more time thanks for everything you’ve done for the last five years!

TONYA C.  |  Overall Experience 
Rating:
5.0

Was able to rent my 15ft uhaul from this location when the previous location no longer had a truck available and uhaul didn't call me. Even got a storage while there. Will go back to this location.

Giulia C.  |  First Impressions 
Rating:
4.0

Thank you for your service

JAREN G.  |  Overall Experience 
Rating:
5.0

.

GRACE T.  |  Overall Experience 
Rating:
5.0

great people great place

Matt I.  |  First Impressions 
Rating:
4.0

I was using a storage unit for 6 months and not one time did I have a issue it was a very well maintained unit the restroom were always clean. Great Job Clinton Township crew🤗🤗🤗

eddie c.  |  Overall Experience 
Rating:
5.0

We have used this facility before and we're very pleased. Clean units, friendly staff.

kEITH P.  |  First Impressions 
Rating:
5.0

They were friendly and helpful

Bridget r.  |  Overall Experience 
Rating:
5.0

We are so lucky to have been able to use the units. They helped as we needed more space, then we were able to downsize till we were done. It was so convenient and simple. Everyone was so friendly.

kristine z.  |  Overall Experience 
Rating:
5.0

They did a great job

Ron R.  |  Overall Experience 
Rating:
5.0

Great Experience!

abdussalaam w.  |  Overall Experience 
Rating:
5.0

No problems

ebony s.  |  Overall Experience 
Rating:
4.0

From time to time have a special for 3 months 6 months or 1 year at a special rate

KENNETH K.  |  Overall Experience 
Rating:
5.0

I will use Uhaul for any of my storage needs. I like the carts that were available to haul large items. I felt safe and secure knowing that my items were in a well maintained building.

Lakisa B.  |  Overall Experience 
Rating:
1.0

I moved from Atlanta got two Ubox’s and moving help. The moving help folks unloaded my stuff and returned the boxes the same day. I never used the storage facility and was still charged for a month!

Shobit G.  |  Overall Experience 
Rating:
5.0

Breannda Stalker. Give excellent Customer Service. She was very helpful.

Alesa B.  |  Reservation 
Rating:
5.0

Worked out well for me in my family they worked with me well ...and just some awesome people👌

Chontel B.  |  Reservation 
Rating:
5.0

Wonderful

EDWARD M.  |  Overall Experience 
Rating:
5.0

Only Uhaul l would use. Truck rental storage unit and propane tank refills. Best service!

RHONDA J.  |  Overall Experience 
Rating:
5.0

The staff was courteous and helpful.

Chet D.  |  Overall Experience 
Rating:
4.0

professional, courteous, and good grasp of knowledge of services available..

Frederick J.  |  Reservation 
Rating:
5.0

Everyone was so helpful.

Anna H.  |  Overall Experience 
Rating:
5.0

Great service!!

Dwayne M.  |  Overall Experience 
Rating:
5.0

Everything was great. Employees was super nice. If I need storage again I'll Come back

KA NISHIA H.  |  Overall Experience 
Rating:
5.0

Checking in was great, fast and easy. However, I paid EXTRA for 24 hr access, to inturn be denied entry into the unit as I sat outside with not 1 but 2 puck up trucks. Customer service was no help

Sherry W.  |  Reservation 
Rating:
2.0

Office staff never answers phone. Had to call the 1800 number multiple times for help.

stacey j.  |  Overall Experience 
Rating:
5.0

I didn't understand why your worker would tell me " ok you're all set , the balance you owe will be sent to collections". Really, gonna send me to collections. Mess up my credit. Im here to pay it WTF

Chad H.  |  Overall Experience 
Rating:
4.0

At times had issue with gate (both card and remote). Otherwise would give 5 stars.

DAVID N.  |  Overall Experience 
Rating:
5.0

Thank you.

CAROLE B.  |  Overall Experience 
No reviews have been submitted for this location.

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