Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
GENERAL COMMENT: did not know that they gave me a fuel credit. Cause it was bone dry empty when I picked it up so that that I was supposed to return it with a quarter of a tank. I was told I might get a credit but not told what it would be or that it was already provided to … and if I did t return it with a quarter of a tank I would be CHARGED.
CHARLES R
Rating:
5.0
Front personnel was great.
REBECCA T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANGELICA B
Rating:
5.0
Customer did not leave a comment.
clifford m
Rating:
5.0
Customer did not leave a comment.
Rey H
|
First Impressions
Rating:
1.0
F you
Amanda G
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
leonora T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Clifford M
|
First Impressions
Rating:
5.0
Best place so far
CLIFFORD M
Rating:
5.0
Customer did not leave a comment.
Gail S
|
Overall Experience
Rating:
1.0
I have rented uhaul at other locations and have never had any problems until I went to this location. I was very disappointed to say the least due to one employee. She lied to me not just once but twice. This is unacceptable as a valued customer.
Daniel G
Rating:
1.0
Make sure the truck is there before setting up a time for pick up n when we get there no truck we had to sit there for 30-45 mins for the truck to get there.
Touran D
Rating:
5.0
Customer did not leave a comment.
ABEL R
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
Cristina g
Rating:
5.0
Customer did not leave a comment.
Norma A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
RAMON G
Rating:
5.0
Online I was able to reserve a truck and equipment for a location that was even equipped to do a mobile check-in. If it wasn’t for your online rep being able to secure us equipment somewhere else we wouldn’t have been able to use U-Haul
CHRISTI T
Rating:
1.0
You guys charged us for a dolly that we didn’t even use we had our own but yet it was in back of the truck we didn’t ask for yalls dolly I’m highly upset
JAMES G
Rating:
4.0
Customer did not leave a comment.
Richard M
Rating:
5.0
I had great memories, I will recommend to everyone who would be looking storages unit and truck for move to this location.
Christopher M
|
Overall Experience
Rating:
3.0
At pickup site, was given 4 locations to choose from for drop off. Those 4 locations were 35+ miles from my home. Therefore, I was charged 15 miles over my allotted mileage. Not to mention, it took 45 minutes to drive to drop off and 45 minutes to return home. I also returned truck one day early and with twice as much gas as was given to me. I think this 15 mile charge was very unfair as there were other locations closer to my residence.
TERRY H
Rating:
5.0
Customer did not leave a comment.
DEMITRIUS G
|
Overall Experience
Rating:
5.0
Person was pleasant and knowledgeable. Very easy to work with.
Linda B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jo A
|
Overall Experience
Rating:
1.0
Not only did they charge me $335 for about 28 hours and 20 miles of usage, my AC unit disappeared from the back of the truck when their porter went to move it. That was the only item in the truck at that time.
Then when I reported the loss to the manager on duty, she called the police. I assumed it was to report the theft. But NO, the manager told them I had been drinking. Obviously not true. Nevertheless the police administered the requisite sobriety checks before saying I could go.
At that time, the U-Haul office had closed and I never got my truck back.
I rented a PENSKE truck and completed my move.
I will never use U-Haul again.
PENSKE was both easy and professionally run.
I TELL EVERYONE:
DO NOT USE UHAUL, EVER!!!
LOUANNE E
Rating:
5.0
Customer did not leave a comment.
FRANCISCO P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Benjamin M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
HAI N
Rating:
5.0
Roxanne was very helpful!
ABEL R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Teryka Y
|
Overall Experience
Rating:
5.0
Everything went really well.
Thank you
Connie W
Rating:
1.0
My reservation was cancelled then I spend an hour on hold for no reason. Please don't cancel reservations and teach your customer service how to work at a job
Richard H
Rating:
5.0
Customer did not leave a comment.
DINA E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sylvia G
|
Overall Experience
Rating:
5.0
Great Staff
Roland S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JAMES M
|
First Impressions
Rating:
5.0
Muy buen servicio y buena atencion. Gracias
LEYDI V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MARY D
Rating:
5.0
Customer did not leave a comment.
Gloria A
|
Overall Experience
Rating:
5.0
Everything went ok Thank you
LUIS R
Rating:
3.0
7 dollars for a tenth of gas is outrageous
CARLOS T
Rating:
5.0
Excellent customer service 👏 👌
SARA A
Rating:
5.0
My experience here at U-Haul was excellent! Especially Yvette, she is a very sweet and helpful person. Not to mention also very Gorgeous as well.
Eric S
|
Overall Experience
Rating:
5.0
Excellent customer service 👏 👌
SARA A
Rating:
5.0
Customer did not leave a comment.
leticia r
Rating:
5.0
Customer did not leave a comment.
NICOLE G
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
BARRY S
Rating:
5.0
U-Haul location was very professional clean, courteous . Yvette was very helpful whenever I would call and understood our situation. Never harassed us from my storage needs. U-Haul needs. This is the only location I will ever visit.
Jose M
|
Overall Experience
Rating:
3.0
7 dollars for a tenth of gas is outrageous
CARLOS T
Rating:
5.0
Everything went ok Thank you
LUIS R
Rating:
5.0
null
RAYMOND M
Rating:
5.0
null
Richard A
Rating:
5.0
null
Tracey H
Rating:
5.0
null
Tyler S
Rating:
5.0
null
Tonda J
Rating:
5.0
The only problem was the app and online website was running so slowly that I couldn't get a quote. On the up side of things, I went directly to the kostoryz store where the very nice and I might add very hard working lady there was very helpful in helping me with the rental I was in need of despite the website's problems.
Richard R
Rating:
1.0
We rented uhaul drove it 9 miles put $10 of gas to put where it was and they still charged us mileage. How do we s that make sense? The girls didn't care. Rude. Fo not go there
MELISSA P
Rating:
1.0
Cobrarin mucho
JUAN V
Rating:
5.0
null
EDWARD G
Rating:
5.0
Manager was excellent and informative. Location is very clean. Truck ran smooth. Thank you Yvette!!
cassandra l
Rating:
1.0
Uhaul that was given to us had engine problems wouldn't drive faster then70 miles per hour was dirty and windshield wipers didn't work and it said something about the oil, which shouldnt they have checked that before it was rented out ?! Also the truck just wouldnt come up to speed fast enough ..
Devon S
Rating:
5.0
Customer did not leave a comment.
Donald M
|
First Impressions
Rating:
3.0
This was a nice storage but the price was really high for the little one I had. This isn’t what this is about though and why I gave 3 stars. Although I really did have no problem paying it what did it for me was the people I spoke to at the front office. Every time I spoke to someone they sounded annoyed and were rushing me ,then when I asked questions they sounded so UNSURE of their answers. They could be more friendly and welcoming. There was only one woman that was nice and professional.
Heaven C
|
Overall Experience
Rating:
5.0
The facility was well kept and the staff was very helpful
Eric S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ruben H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Evangelina G
|
Overall Experience
Rating:
5.0
Todo lo que nesecitaba , satisfecha
Maria L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MARY D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CRUZ G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Roxanne N
|
First Impressions
Rating:
3.0
Storage location does not allow 24 hour access, and it is very important to me to be able to have an accessible unit at any moment to be able to pick up or drop off storage items.
The to storage assigned to rent was right in front of the entrance gate making it difficult to unload from the truck to the storage without other customers having to wait to move the truck out of the way of blocking the one way in or one way reoir
Richard T
|
Online Move In
Rating:
4.0
The dolly was broken when I received it.
DEMETRI A
Rating:
1.0
Uhaul that was given to us had engine problems wouldn't drive faster then70 miles per hour was dirty and windshield wipers didn't work and it said something about the oil, which shouldnt they have checked that before it was rented out ?! Also the truck just wouldnt come up to speed fast enough ..
DEVON S
Rating:
5.0
Yvette was so very kind and patient with us. The unit she recommend was perfect. Thanks
Cheryl W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
RUDY Q
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Victoria L
|
Overall Experience
Rating:
1.0
During the time of having a storage unit there my storage got broken into, management never got back with me supposedly after viewing the cameras. I don't think I'd recommend anyone getting a storage unit at that location
Alexis C
|
Overall Experience
Rating:
4.0
Their prices are higher than they used to be. But, it is a convenient location and the staff were helpful and friendly.
Patricia M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Bruce H
|
First Impressions
Rating:
5.0
Manager was excellent and informative. Location is very clean. Truck ran smooth. Thank you Yvette!!
CASSANDRA L
Rating:
5.0
Customer did not leave a comment.
gabriella c
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
EDWARD G
Rating:
1.0
After hours return. With gate closed there is not enough room for a truck @ 26 ft. Two smaller trucks were there and some one was in the handicapped space. I had to leave the truck in slanted. No one was there, why do you make me answer about personnel when it was closed?
Mark H
Rating:
5.0
Fantastic staff offering excellent solutions to my unique moving experience
Well done
Donald M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
vishal p
Rating:
5.0
I had the pleasure of speaking with Yvette on my visit there and let me tell you she was very polite and professional. Thank you 🙏 #CustomerService #Professionalism #Yvette #Visit #Polite
Juan H
|
First Impressions
Rating:
1.0
Cobrarin mucho
JUAN V
Rating:
5.0
Thanks! Appreciated your helpful suggestions.
Carol J
|
Overall Experience
Rating:
1.0
The manager was friendly, helpful & courteous. I give Miss Yvette, her staff & facility and A+ rating.
Reynaldo L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ARTURO A
Rating:
1.0
Getting to this late. I'm extremely busy. I KNEW I should've gone back into the office when the young Hispanic girl (big dimple on her chin) told me there was half a tank and there clearly WASN'T. The gauge was a tick short of the half hash mark. I figured, "oh well, when I fill it up, I'll most likely go over, so it won't be a big deal." Wrong! When I filled up before dropping off the truck the gauge was EXACTLY at the hash mark when I picked up, which was just short of the half hash mark. Wonder if that's by design??? Get ready for a class action lawsuit, UHAUL. The owner of the drop off location ended up charging me ~$12 extra to make up for the difference. BS! I'm requesting to be reimbursed.
JOSE G
Rating:
3.0
Personnel weren’t really helpful as I just dropped it off and asked a few questions that got kind of dismissed.
Sean C
Rating:
1.0
We rented uhaul drove it 9 miles put $10 of gas to put where it was and they still charged us mileage. How do we s that make sense? The girls didn't care. Rude. Fo not go there
MELISSA P
Rating:
5.0
The only problem was the app and online website was running so slowly that I couldn't get a quote. On the up side of things, I went directly to the kostoryz store where the very nice and I might add very hard working lady there was very helpful in helping me with the rental I was in need of despite the website's problems.
RICHARD R
Rating:
5.0
Customer did not leave a comment.
TONDA J
Rating:
5.0
Customer did not leave a comment.
Tyler S
Rating:
4.0
Customer did not leave a comment.
Michael B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TRACEY H
Rating:
5.0
Customer did not leave a comment.
Robert R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
RICARDO A
Rating:
5.0
Customer did not leave a comment.
RAYMOND M
Rating:
5.0
Great experience from start to finish, we originally rented a unit that was too small and the staff helped me find a unit that got our needs. Never had any issues with our rental, always clean, well lit and temp control which is what we wanted. Thank you
Ken N
|
Overall Experience
Rating:
5.0
Excellent experience from beginning to end. The employees who moved me in and moved me out were extremely helpful. Gabby was great. I called multiple time to reserve uhaul and reschedule or locate one in a better spot. They were always so chill and friendly. It makes a huge difference when employees have great customer service. Thank you!
Caitlin L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lavernon E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Timothy D
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
OSCAR R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Richard B
|
Online Move In
Rating:
2.0
Unwilling or unable to correct the problem.
I have been overcharged.
HAPPY N
Rating:
5.0
Customer did not leave a comment.
Amanda N
|
Online Move In
Rating:
3.0
Customer did not leave a comment.
Manuel V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Imelda D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MARY H
Rating:
5.0
Customer did not leave a comment.
Danny P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lucinda D
|
First Impressions
Rating:
5.0
I will definitely use UHaul again
Nora J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BENJAMIN B
|
First Impressions
Rating:
2.0
Customer did not leave a comment.
Rosemaria S
|
Overall Experience
Rating:
5.0
Great Staff!!!
SEBERINA S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Krystal C
Rating:
5.0
Customer did not leave a comment.
Maricela R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JASON F
|
Online Move In
Rating:
4.0
Give discount for exte ded use
BRENDA S
Rating:
5.0
As far as I can see, no complaints about anything. Everything seem to be ok. I was content with service at office and facility seems to be clean and convenient.
Reynaldo G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Vito C
|
First Impressions
Rating:
4.0
The app gave me a lot of trouble
Natasha M
Rating:
5.0
Customer did not leave a comment.
Joe A
|
First Impressions
Rating:
5.0
Ty
RUSSELL R
Rating:
5.0
Customer did not leave a comment.
Monica H
|
Overall Experience
Rating:
5.0
Staff was very friendly
JACK C
Rating:
4.0
Customer did not leave a comment.
AGUSTIN M
Rating:
5.0
Customer did not leave a comment.
MICHAEL M
Rating:
5.0
Customer did not leave a comment.
MICHAEL L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ROEL R
Rating:
4.0
Keep up the good work
JOSEPH P
Rating:
5.0
Extremely kind and old fashion customer service to the T , Yvette goes leaps and bounds to make sure the rental process goes smoothly so you can focus on your move
THOMAS E
Rating:
4.0
Very expensive storage for Corpus Christi, TX.
FRANCIS A
|
Overall Experience
Rating:
5.0
Everything is good thank you
NOME B
Rating:
5.0
Customer did not leave a comment.
Susan P
|
First Impressions
Rating:
5.0
The manager was friendly and provided helpful assistance with the online registration for the rental truck.
LEE A
Rating:
5.0
Customer did not leave a comment.
Stephanie S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Christina T
|
Overall Experience
Rating:
5.0
Let the Kostoryz
Office train other offices, however, I’ve never had an awful experience with any of the U-Haul companies.
SHEILA E
Rating:
5.0
Customer did not leave a comment.
Thor G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Randi M
|
Overall Experience
Rating:
5.0
Excellent service from the staff.
Thank you staff.
Yolanda H
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
BRENDA S
Rating:
5.0
Yvette was extremely helpful from my initial phone call, to when I walked-in in person for set up with helping my customer service representative with the POS system at the time, all the way to personally checking me out at the time my unit was emptied and the contents were moved into my new home! Checkout was a breeze! The entire process of renting a climate controlled first floor unit was made as easy as possible with excellent customer service! I definitely recommend this UHAUL facility!!
Danette w
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LAUREN S
Rating:
5.0
Customer did not leave a comment.
Yolanda H
|
First Impressions
Rating:
5.0
Great experience with U Haul services. Ms. Yvette was very helpful and informative.
I definitely will return to storage usage etc. in the future.
Patricia C
|
Overall Experience
Rating:
1.0
When picking up the two girls in the front all they spoke about was about cookies to each other not a friendly customer service interaction with the client. And also failed to disclosed an additional charge if truck was not returned on time. This would of same me time and money. I had to get another truck somewhere else.
ANTONIA M
Rating:
4.0
Customer did not leave a comment.
Leonard G
Rating:
5.0
Customer did not leave a comment.
KATEE P
Rating:
2.0
Dylan was very helpful and showed us several units and even said we would get a month free with our move. We opted to do the move in when we returned the truck so we didn’t run out of time with the rental. When we returned Destiny was not very friendly. Her customer service was subpar. She didn’t honor the free one month that Dylan told us about and basically said oh well pay the $110 or don’t get a unit. She seemed very unhappy to be there and acted like it was an inconvenience to even be on her presence. An unexpected expense is something you try to avoid when moving and destiny was no help with that.
Vanessa H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jonathan L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Randy M
|
Overall Experience
Rating:
5.0
Very simple to get storage space the staff was very helpful and knowledgeable about the arrangements.
James S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
AMER A
Rating:
5.0
Customer did not leave a comment.
MALTON L
Rating:
5.0
Customer did not leave a comment.
Maria C
|
Overall Experience
Rating:
1.0
The front disc lady was very rude
Mena H
Rating:
1.0
Terrible experience. The staff seemed mad. The vehicle they told me I was getting was not the one I got. So I think the gas amount recorded was not correct and I got charged for more gas than I actually used because the tank in the vehicle I had was actually just above a quarter tank and they said it was a half. I was not told of the $30 charge if it’s brought back with less than a quarter tank. The whole vehicle rattled loudly. I tried to talk to the person about the gas and he said it was with the other staff person who was gone…he saw me getting in the other vehicle and didn’t t have a clue? Poor service, will not be back. I feel cheated.
ELIZABETH H
Rating:
4.0
I will continue using the service.
JOSE J
Rating:
4.0
Customer did not leave a comment.
Debbie S
|
First Impressions
Rating:
5.0
Thank you
Thelma H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
STELLA R
Rating:
5.0
Customer did not leave a comment.
JESSICA L
Rating:
5.0
Thank you all
NAOMI A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
RAYE M
Rating:
5.0
Customer did not leave a comment.
Ricarto H
|
Overall Experience
Rating:
5.0
Yvette at the Koztoryz location is great!
Kanayalal D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MICHAEL P
Rating:
4.0
Customer did not leave a comment.
Anna G
|
Overall Experience
Rating:
2.0
We drove up and the guy said thank you you can go home. I asked about the price for gas
I was on half a tank and needed 3/4
I think charging 51 dollars was a little extreme after paying over 900 dollars for the truck.
LUR G
Rating:
3.0
Initially we had a pleasant experience when retrieving the rental, e.g. manager allowed us to leave our personal vehicle on-site during our rental time, HOWEVER and thereafter the primary U-Haul back doors had issues before we left the property. We were informed that it had to be pulled "harder" than usual. The next afternoon the doors failed to open whatsoever. Roadside arrived approximately 5 hours after-the-fact, as we were informed after an hour or two that roadside wasn't going to arrive because they didn't have anyone available and wasn't sure the issue could be repaired. The roadside attendant that finally stated that he believed the cable was stretched/worn and that it should have been repaired prior to our rental.
The roadside attendant modified/lubricated the door, BUT unbeknownst to us, also lubricated ALL the doors. We had grease all over our hands. I even fell backwards to the concrete due to the backdoor, bled on my arm, etc
Also, prior items, e.g. keys and personal receipt/information (address, driver license #, etc.) were left in the vehicle from prior renter(s), as in more than 1!!!!
Hiccups happen in life, HOWEVER neither employee or manager cared about any of the issues, as neither apologized for ANY inconvenience and or incidents.
DENA D
Rating:
5.0
Customer did not leave a comment.
Karl H
Rating:
5.0
The gentleman Toby was helpful when I first got my storage and the last day of my storage rental. His helpfulness made my thoughts on renting the storage made it easier for me.
Sallie M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Dena B
Rating:
5.0
Thank you for making my day better
TERESA J
Rating:
5.0
Customer did not leave a comment.
frank d
Rating:
5.0
Customer did not leave a comment.
frank d
Rating:
2.0
When I went to drop off the truck the man that was there he was vary rude. He did not want to help us and did not want to answer our questions. He brushed us off and had other people waiting and never came inside to talk to anyone we had to go look for us didn’t even know who we were or anything. Now the guy in the morning when we went was amazing and nice he answered all our questions and was very helpful.
BARBARA C
Rating:
5.0
Very helpful and quick
MICHAEL B
Rating:
3.0
Area is gated so dropping off large rentals is difficult
Samuel P
Rating:
5.0
I was satisfied with everything.
Shermaine W
Rating:
5.0
Customer did not leave a comment.
Emilio S
Rating:
1.0
It was not this location, but U-Haul, and how they handled the situation. I made a reservation. I confirm my reservation. I checked in the day before. It took numerous phone calls and visits to 6 locations for them to give me any kind of a truck and a trailer. Not to mention roadside assistance because no one knew how to secure the car. And then again a few hours later when all the straps were off. When I finally got to my destination in the oversized truck (I had reserved a 15 foot, and would have been okay with a 10, but driving a 26 foot by yourself 1400 miles when the damn car isn’t secure and the auto transport was hooked up inappropriately, and the vehicle doesn’t go over 57 miles an hour is: unsafe, a waste of money (it costs a bloody fortune to fill up), and a waste of my time. Shame on you U-Haul. Do better!
Meredith C
Rating:
5.0
Customer did not leave a comment.
Amanda C
Rating:
5.0
In the years that I have had my items stored at U-Haul I have found the personal to be helpful and curious at all times. I would recommend Corpus Christi U-Haul to anyone who needs to place items in storage. Thank you.
GEOFFREY E
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
JANETTE D
Rating:
5.0
long time customer at this this location. Always a pleasant experience.
RODOLFO M
Rating:
5.0
Customer did not leave a comment.
JAMES K
Rating:
5.0
Customer did not leave a comment.
Kenneth T
|
Online Move In
Rating:
5.0
good customer service,
MICHAEL G
Rating:
1.0
Very very expensive.
jose c
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
THERESA C
|
Overall Experience
Rating:
1.0
Extremely expensive and very inconvenient to get in and get out. One employee said an 18 wheeler could have access, one employee said no!! So which is it?
Jose C
|
Overall Experience
Rating:
5.0
Always a pleasure
BENJAMIN W
|
Overall Experience
Rating:
4.0
Door on my unit was old worn and rusted which made it loose in its track and would pop out of the track. The rope on the door was sun rotted. It broke off short so I could not reach it on the first day. Rental price is too high. I got a bigger unit for half as much right down the road at Cubesmart, so I moved my stuff there.
Emery M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KYLE M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cinia M
|
Overall Experience
Rating:
5.0
Storage unit was clean easy access inside gate and friendly staff
Michelle P
|
Overall Experience
Rating:
5.0
Was a lil disappointed, unloaded early and turned in early but was not refunded anything for turning in a whole day in half.
Jesus G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Patrick L
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Michael T
|
Online Move In
Rating:
5.0
Very clean and well maintained facility. Customer service is also friendly and helpful.
Jose H
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
DONALD N
|
Overall Experience
Rating:
5.0
Great staff at this location
Patrick L
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Jacek S
|
Overall Experience
Rating:
5.0
Yvette was amazing and very helpful she made me feel very comfortable about having my belongings here.
Robert R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
BERNA S
|
First Impressions
Rating:
5.0
Very Clean And Employees We're All Very Helpful !!
MARK R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gloria A
|
First Impressions
Rating:
5.0
Id like to send a Very Great shout out to your Staff at Kostoryz location in Corpus Christi Texas, Especially to Yvette and Loy who from the get go, helped my sister and I settle for the perfect storage unit that we needed. Great Experience, Great Attitude and Utmost Professionalism in All they did !!!!!!! Thanks A lot will sure use you again.
Gonzalo Fuentes Aguirre
Gonzalo A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KYLE M
|
Online Move In
Rating:
5.0
Thank you!
Carol J
|
First Impressions
Rating:
5.0
Great experience, everything from the start to finish was great.
Ken N
|
Online Move In
Rating:
1.0
Customer did not leave a comment.
Eric H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tommi K
|
Overall Experience
Rating:
5.0
I enjoyed my rental for the past 5 + years…everyone was helping and friendly! If I ever need storage again I will definitely return
Lori A
|
Overall Experience
Rating:
5.0
The staff was friendly.
Patricia M
|
First Impressions
Rating:
5.0
Yvette Rasco was great and helpful. I recommend all veterans to go there for storage needs
Terry W
|
Overall Experience
Rating:
3.0
It good
Latataina B
|
First Impressions
Rating:
5.0
Except gave my lock keys with gate switch attached together. I am hoping tomorrow they find them.
San J
|
Overall Experience
Rating:
5.0
Best of the best. Couldn’t ask for anyone better. GREAT JOB!!!
EDWARD A
|
Overall Experience
Rating:
5.0
Great service!
Angelica C
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Margie H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sean B
|
First Impressions
Rating:
5.0
Good place for storage and friendly staff
Antonio L
|
Overall Experience
Rating:
5.0
The staff were vey friendly and helpful, if I ever need a storrage again I will go back there
Eduardo R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Maria F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Javier S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gregory B
|
First Impressions
Rating:
5.0
Employees were courteous and professional
AMAECHI O
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lucy C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kerry G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Arthur A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kevin B
|
Overall Experience
Rating:
5.0
Just perfect , loved it
Paul R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Marbie H
|
Online Move In
Rating:
4.0
The storage area is kept clean and my unit was equipped with the standard pest trap. I did have to purchase my own battery-operated light for my unit since only the main hallways are well lit. The only suggestion I have for improvement for the renter's experience would be to have flatbeds available in the hallways so we may use them during the moving process. Overall, I had a great experience renting from this facility, and the online payment portal was very helpful and easy to use. Everyone I spoke to in the main office was friendly and helpful. Thank you.
Damiana P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Marissa O
|
Overall Experience
Rating:
5.0
Uhaul storage on Kostoryz Rd. in Corpus Christi, Texas is a clean and secure location. The staff are friendly and helpful. I'd recommend this facility to anyone looking for a safe place to store their belongings in the Corpus Christi area.
David B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
CASEY J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Saydie G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Maria G
|
First Impressions
Rating:
5.0
Everyone at the facility is great. I still rent a different unit there.
James S
|
Overall Experience
Rating:
5.0
Staff was friendly and professional
Henry F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
NAOMI A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Margarita M
|
Overall Experience
Rating:
5.0
Great Service!
ROSA H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Debra S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MONIKA B
|
First Impressions
Rating:
5.0
But I did get stuck in an elevator, and that was scary but other than that it’s a great facility
BRANDY C
|
Overall Experience
Rating:
5.0
Yvette's friendly and professional service was amazing.
👏 👌 🙌
Alvarado E
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Erin L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ERICA R
|
Overall Experience
Rating:
5.0
Lighting was main downfall and recently temperature control wasn’t effective and units were extremely hot
Roman P
|
Overall Experience
Rating:
5.0
Yvette is very friendly and helpful! Facility and services were outstanding.
Susan P
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
SAN J
|
First Impressions
Rating:
5.0
I love this place won't go to any other one the employees are so very nice and friendly wouldn't change it.
Elvia S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
David G
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Samantha R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Steven Y
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Alexandra G
|
Overall Experience
Rating:
5.0
Thank you!
Richard D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Juan O
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sierra V
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Jennifer D
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Mia V
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Michael A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ellen M
|
Overall Experience
Rating:
5.0
Excellent people skills treated with respect
Awesome people, recommend all Day.
Gary L
|
Overall Experience
Rating:
5.0
Very good customer service and friendly staff. very helpful.
Richard D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Crystal B
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Judy H
|
First Impressions
Rating:
5.0
Awesome customer service and friendly.
ISRAEL E
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Abigail G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jennifer H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JAVIER S
|
First Impressions
Rating:
4.0
Evette so nice manager, not so much. She seemed bothered to help you. The C building teamed of something “dead”. I told manager. I did not want my things to smell, ugh!!!
Kimberly M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Stephanie F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
PEDRO G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sierra V
|
Online Move In
Rating:
5.0
Everyone was always so nice...loved it there
Elena G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joyce W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gabrielle G
|
Overall Experience
Rating:
5.0
Will be coming here in the future if needed and recommend to others!
Marci H
|
Overall Experience
Rating:
5.0
Yvette, the rep on duty was extremely kind, friendly and helpful. Thank You, for having her as part of your CC team.
Will highly recommend !
Emilio R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Guadalupe O
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Richard W
|
Overall Experience
Rating:
5.0
Yavett is a super nice lady very knowledgeable and polite. She made sure my questions were answered and was a great help.
Kenneth P
|
First Impressions
Rating:
5.0
Thank you very much I really appreciate it. I have always used this storage facility. You all have been great.
Romeo M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Elessa R
|
Overall Experience
Rating:
5.0
Thank you for the on-site bathroom.
Calixtro S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Bria S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jessica S
|
Overall Experience
Rating:
5.0
Great staff at the location.
Patrick G
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Anna G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mikayla B
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Krystal M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Angel L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Rashad J
|
Overall Experience
Rating:
5.0
Thanks for a good job
Ramon A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Mariah V
|
Overall Experience
Rating:
5.0
Very nice people
Pedro R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Patricia C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Mitchell F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kailey W
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
Jewel T
|
Overall Experience
Rating:
5.0
Best 9ne I have been to.
Jose G
|
Overall Experience
Rating:
2.0
Reservation was not made properly for after hours pick up. Delayed our move has to wait until morning then got the wrong size truck had to return it to get the correct size the. To be tremendously over charged and given false information on every single phone call. At the end, we were slightly compensated but still highly inconvenienced and still overcharged. Our mileage was 7 they insisted it was 18 I guess Mapquest Google maps etc are false
Samuel V
|
First Impressions
Rating:
5.0
VERT SATISFIED
Anna G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jonathan J
|
First Impressions
Rating:
5.0
Thank you Crystal for being so professional and accommodating throughout the years . We had a storage unit there since 2012 and you’ve always been awesome ! You and your staff are amazing . Thanks for everything…
Stacee T
|
Overall Experience
Rating:
3.0
Everything was good until they sent me 13 emails in one day bugging me to rate my experience.
Robert P
|
Overall Experience
Rating:
5.0
Great staff!
Cynthia B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gilbert C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Joe C
|
First Impressions
Rating:
5.0
Great facility had to store a motorcycle and needed a outside unit which this place has tons of. Probably the safest place in corpus for storage. Was awesome to be able to do online check in and have my unit unlocked with a lock waiting inside. The lady in the office was also super nice and able to get me a gate fob for easy access. In all great location, great staff, great prices. Will definitely be using them again if I’m in the area and need to store my bike.
Nathan H
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Bradley G
|
Overall Experience
Rating:
5.0
Love the help we received to move in thank you
Rene A
|
Online Move In
Rating:
5.0
So convenient...I have yet to look past U-Haul for all my storage needs.
Joshua L
|
First Impressions
Rating:
5.0
Crystal F. Is an angel!! Sincerely she made us feel better, and helped us right away and got us a truck with no hesitation ! She was very nice and sweet! Would definitely have people go to her location instead of certain other stores but she made us literally feel at home .. she literally saved us that day…
TYLER E
|
First Impressions
Rating:
5.0
The staff there was always helpful and took care of me every time.
Zakk Z
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jessica S
|
First Impressions
Rating:
4.0
Just need more staff at this location.. only one boy trying to help many people and was obviously overwhelmed so please get Wes some help while he is working.. thank you.
Shawna a
|
First Impressions
Rating:
5.0
Crystal was very helpful
Greg C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dale O
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Karen S
|
Overall Experience
Rating:
3.0
Had mold on my belongings had the air conditioned storage too really grossed me out
Camilla H
|
Overall Experience
Rating:
4.0
Had to leave because of expense
Joy L
|
Overall Experience
Rating:
5.0
Excellent staff and property
Danny O
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Cynthia S
|
Overall Experience
Rating:
5.0
Friendly, good experience
Sylvia R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Daniel C
|
Overall Experience
Rating:
5.0
Alway nice to me.
Luther A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Elizabeth V
|
Online Move In
Rating:
5.0
The staff was great!
Ismael M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jesse R
|
Overall Experience
Rating:
5.0
Associate was very nice and helpful
Jane A
|
First Impressions
Rating:
5.0
Crystal the manager is very helpful. She advised me to check in online to receive a free lock......THANK U!!!
It would have been nice to see it on the mobile version as a "bubble" at the top saying "FREE LOCK with online check in". Only saw the verbiage on the website from a computer.
Julie S
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
ISABEL M
|
Overall Experience
Rating:
5.0
Booked via online, very easy process.. thanks
Santos R
|
Online Move In
Rating:
5.0
Thank you.
Stephanie M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Molly G
|
Overall Experience
Rating:
5.0
The girl at the front desk was amazing and helped us move into a bigger storage at the last minute
grace s
|
Overall Experience
Rating:
5.0
It was always well lit and clean. I would most definitely recommend U-Haul to any one of my friends.
moises p
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dennis C
|
Overall Experience
Rating:
5.0
The staff was very patient and friendly.
Corine C
|
First Impressions
Rating:
5.0
Si la trabajadora que habla español es una excelente persona los demás también gracias por todo
Abel D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Marco P
|
Overall Experience
Rating:
5.0
I've never had any problem using Uhaul
Veronica R
|
Online Move In
Rating:
5.0
Crystal has a amazing attitude with work she goes above and beyond for her customers.. I stay with this unit because of Crystal... thanks for everything girl.. u truly rock..
Laura C
|
First Impressions
Rating:
4.0
Very satisfied with my short requirement. Staff was accommodating to needed changes when I moved in. Thank you!
Steve W
|
Overall Experience
Rating:
5.0
The only thing is two of my TVs big screen TVs were broken. And we carefully packed those in there. I don’t know how that could’ve happened but oh well can’t do nothing about it now. And there was one other issue it was supposed to be climate controlled which that would mean cold air and it was hot and humid in the building. But otherwise I was satisfied
Mary J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sandra V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jason D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DAVID J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gloria G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Christopher W
|
Overall Experience
Rating:
4.0
The manger was very nice with us and had good professional service and very clean service and there storages, very convenient with the rate plane that they give you…..
Eric H
|
First Impressions
Rating:
5.0
Yvette and Crystal are amazing and have great team work and customers service. They are professional, courteous, and attentive to needs and concerns every time we rent from the facility.
Dennis G
|
First Impressions
Rating:
5.0
Great service
Roger P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
BRANDY C
|
Overall Experience
Rating:
5.0
On-site staff are friendly, accommodating, and helpful. It turned out that i needed a bigger storage space than I had reserved and that was provided quickly and easily. One month free rent is a great idea for people using uhaul equipment during a move.
Steve W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jane A
|
Overall Experience
Rating:
5.0
Since 2016 I have rented 5 units from u-haul on KOSTORYZ. I cannot say enough about Crystal and her team!! She goes above and beyond to ensure excellent customer service!! Kudos to Crystal and her team for a job well done!!
Thank you
Tonda J
|
Overall Experience
Rating:
5.0
Thank you
Richard W
|
First Impressions
Rating:
5.0
Always helpful. Thanks.
TEXAPPEAL G
|
Overall Experience
Rating:
5.0
It was pleasure doing business with you
Everyone at this site was amazing with positive Customer service attitude, always supportive, very nice and professional. We will miss you. Hope to see you in future. Thank you very much for everything
Tony D
|
Overall Experience
Rating:
5.0
Crystal and her team are great, very friendly and very efficient!! Very clean storage, always helpful and responsive to any questions. Just added another storage to my account and they made the check in process so fast and easy..hands down the best storage facility in town!
Deborah F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gerardo G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Waldon L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Erin P
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Lenard B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Glenda G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jane A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
PATRICIA H
|
Overall Experience
Rating:
4.0
No elevator really makes it hard to move things to the 2nd floor other than that no issues
Rabecca S
|
Online Move In
Rating:
5.0
Helpful office person. Clean unit.
I liked having a payment reminder a few days early.
Patricia W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Audrey S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sergio G
|
Overall Experience
Rating:
5.0
Yvette was once again an excellent representative, helpful & understanding. This location on Kostoryz Rd is our go to U-Haul place in the Corpus area for moving & storage needs. Highly recommend.
Daniel H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ruby A
|
First Impressions
Rating:
5.0
Yvette was extremely helpful and so nice!
Lauren P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Karen S
|
First Impressions
Rating:
5.0
Great service. Friendly staff member.
TAYLOR J
|
First Impressions
Rating:
2.0
payed for climate control and the ac went out alot of stuff in the unit got molded
Ernesto H
|
Overall Experience
Rating:
1.0
Didn't used the storage. They didn't give me my money back. You'll going to have some bad pablesade on local tv.
Benjamin B
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Bria S
|
First Impressions
Rating:
5.0
Well my storage got broken into at the port Location its was a terrible experience from staff to the unit besides my Loss of my belongings. So Crystal from the kostoryz Location that l moved to was very help and the staff was so nice too.and willing to make my belongings in a safer place to be thank you...
Lisa H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
PATRICIA H
|
First Impressions
Rating:
4.0
Only above, due to vehicle I reserved was not at 1st site, then had to wait a. Extra 3 hours to get vehicle at 2nd place. Had storage unit at 1st place, that allegedly did not have the vehicle I reserved. Upon storage arrival, 1st place had 2 of the vehicles I had reserved. Otherwise good.
Daniel H
|
First Impressions
Rating:
5.0
Crystal runs this location flawlessly and is on top of everything and at the same time, you get the kindness of a mom and pop family run business. She absolutely works her you know what off. I would never put my stuff anywhere else.
WILLIAM H
|
Overall Experience
Rating:
5.0
Our Rep at the Kostoryz location was detailed, quick and explained everything in full. She was very vey nice and professional.
Glenda C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Paula A
|
Overall Experience
Rating:
5.0
Clean, accessible, large storage space, staff extremely helpful and knowledgeable
Kerry G
|
First Impressions
Rating:
5.0
Front desk was very kind and helpful.. TY
Felisha S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Laura C
|
Online Move In
Rating:
5.0
Crystal is the best.
Dennis M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lora F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Leslie R
|
Overall Experience
Rating:
3.0
The unit doesn't look like the one I was wanting. I thought I reserved a 5x10x10 and obviously it isn't. I didn't have room for everything so I need to transfer to the next size up asap
Kevin E
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Bertrand T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ADRIATIK K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Patricia W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Felisha S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Molly G
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Tpheris A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Robert A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Richard L
|
Overall Experience
Rating:
5.0
The young lady there did a great job helping me out.
ADRIATIK K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Melissa S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Trinidad P
|
First Impressions
Rating:
5.0
Crystal Figueroa was very helpful and very friendly. I appreciated her help and how she accommodated my needs. Thank you
Peggy C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Laura T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Elvia S
|
Overall Experience
Rating:
4.0
The only thing is that I turned in everything on the 14th. And they are just checking me out.
Tenika H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CHERYL V
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Priscilla B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Mary A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kayla E
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Marcy P
|
Overall Experience
Rating:
5.0
Very very nice and very very helpful
Julia A
|
First Impressions
Rating:
5.0
Ms. Figueroa was very professional and helpful as well.
ARNALDO Z
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jordan G
|
Overall Experience
Rating:
5.0
Spent a year in multiple units and from start to finish it was easy, convenient, and professional. Will use your services again, if needed, and recommend your location and services readily. Thanks for running a great business.
Kyra B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cory M
|
Overall Experience
Rating:
5.0
Fast easy and inexpensive Thank you
ROBERTO R
|
First Impressions
Rating:
5.0
I love this place the employees are awesome and understanding very helpful!!!!!
Cynthia G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jose M
|
First Impressions
Rating:
5.0
Great customer service
ISABEL M
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Stephen L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Richelle H
|
Overall Experience
Rating:
5.0
Crystal was professional and very helpful would definitely recommend to all
Thanks!!
Thomas G
|
Overall Experience
Rating:
5.0
The employees were very helpful very professional and helped me with the questions I needed to know just excellent!!!!!!!
Cynthia G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
WILLIAM D
|
Overall Experience
Rating:
5.0
We love the unit.
Karan B
|
First Impressions
Rating:
4.0
The lady working that day was so kind to direct me on how to access services to unload my truck because my unloader did not show up!! I was so rushed that day I didn’t properly thank her!! She demonstrated very good customer service!! Great employee!!
Thank you,
Tonda
Tonda J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ruben R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Robert A
|
First Impressions
Rating:
5.0
Great customer service from Crystal
Thomas G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Juan B
|
First Impressions
Rating:
5.0
Storage was way to small for my items…half of my items had to be stored in the uhaul for 5 days…
Aj D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jared R
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Stephanie L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JULIE V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jesus B
|
Overall Experience
Rating:
5.0
Great place to rent U-Haul......... Great help in helping 1month rent free storage unit big help
Thank y'all so much
Fidencio O
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Christy L
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Aaron R
|
First Impressions
Rating:
5.0
Crystal is nothing short of outstanding, customer service, a very friendly person!
Nicolas B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Debra S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jasmine B
|
Overall Experience
Rating:
3.0
There was a roach infestation as soon as we started unloading one box. Roaches everywhere. The lady who helped us did provide Raid and let us know she would be bombing the facility. Came back a day after and found 2 or 3.. Really hoping they are dying off and we won’t have to worry with the roaches anymore
Jolynn T
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Doris G
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Gilbert V
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Heather G
|
Overall Experience
Rating:
5.0
Yvette was professional and extremely helpful in meeting my storage needs. She also guided
me through an upcoming 20’ rental for my
moving needs. Promote her!!!
Michael L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Benjamin G
|
Overall Experience
Rating:
5.0
The staff was always friendly and would make sure any request you had was taken care of. After a fire in a neighbor building and before anyone could access the property, i received an e mail assuring me there was no smoke damage. Will definitely use again if needed.
Richard H
|
Overall Experience
Rating:
5.0
The women at my U-haul have been the best people ever.
All thumbs up!!!!!
Luisa P
|
Overall Experience
Rating:
5.0
Friendly staff, very understanding and helpful, knowledgeable, sensitive to difficult situation.
Shannon R
|
First Impressions
Rating:
5.0
Both ladies at the front desk were exceptionally friendly and competent. The facility was great and met our needs perfectly. If possible, perhaps early turn in could be refunded (we were done with our unit a week early).
Diana G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joe R
|
Overall Experience
Rating:
5.0
A great place to store your goods , plan to use them in the future. Appreciate y’all !!
Jack G
|
Overall Experience
Rating:
5.0
Great Staff !!👍
Louise S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kayla R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Bianca A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Matthew E
|
Online Move In
Rating:
5.0
One of the nicest, and yet somehow most affordable, storage facilities I was able to find. Will 100% recommend and come back if I ever have any further storage needs!
Danielle B
|
Overall Experience
Rating:
5.0
Clean well light and seems secure
Dennis P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jesus B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Rita P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Eric B
|
Overall Experience
Rating:
1.0
A big thank you to the staff for all the help. Made a hard transition as smooth as possible.
Gabrieille R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Steve C
|
Overall Experience
Rating:
5.0
Only storage I recommend
JULIE E
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Daniel C
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Joseph M
|
Overall Experience
Rating:
5.0
Great help awesome customer service thank you so much!
Teodoro B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Clarissa G
|
First Impressions
Rating:
5.0
The staff was very professional and very kind,
Ivy R
|
Overall Experience
Rating:
5.0
Clean, secured with lighting and gated....
EASY to pay monthly bill .
ADAN R
|
Overall Experience
Rating:
4.0
App took a while to finally allow us to pick up the truck so it took around 30 minutes off of our allotted time out but other than that experience was overall pleasant will be using again!
Nicole G
|
First Impressions
Rating:
5.0
The elevator was just big enough for my mattresses and my motorcycle lift
Christopher W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Oscar G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Douglas T
|
First Impressions
Rating:
5.0
You are doing an excellent job with courteous and helpful personnel.
William A
|
First Impressions
Rating:
4.0
It was upstairs and around the corner for a 5x8 closet. A bit inconvenient for actually going and getting my items. Plus there is no flex space right inside the gate. If there were multiple trucks being staged or people getting into their units in building A, there was nowhere to go, you waited outside the gate in the little parking lot.
Other than that, the buildings were well maintained and no sign of bugs or rodents. The office was really easy to find.
Victoria P
|
Overall Experience
Rating:
5.0
Everyone was very helpful and nice got what I needed quickly
Steve C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Yvonne G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Benjamin B
|
Overall Experience
Rating:
5.0
Vey helpful
JANET S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Rosie C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Amara C
|
First Impressions
Rating:
5.0
The lady’s are friendly and they explain everything to us
Alberto S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ernesto T
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Rosalinda G
|
Overall Experience
Rating:
5.0
I love U-Haul. Its always there when I need it.
Brenda B
|
First Impressions
Rating:
3.0
Their are no vacancies or trucks or that is what they told me. Portia C. Adkins 361-548-6907
Portia A
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Robert B
|
Overall Experience
Rating:
3.0
They informed me that there is a waiting list and from what I observed there are vacancies. I also planned to leave with a truck however I was told that I would be called. It has been more than twelve hours and nobody has called me.
Portia A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Mari R
|
Online Move In
Rating:
5.0
Great service
Roger P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Loretta E
|
Overall Experience
Rating:
5.0
Yvette is super friendly & helpful! Will be using this storage for small amount of stuff for under a month - site is very clean! Highly Recommend!
Julie S
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Mary R
|
Overall Experience
Rating:
2.0
This was the worst storage facility I've ever used the Manager Crystal Figuroa thru me out bc I tied a tarp to my car and the units door.. I'm 100% disabled.. she put me on restricted access.. I use the unit to rebuild bycles and electric panels. There were other customers there who put tents up stayed 24 hrs.. she didn't say a word to them. I put the tarp bc it was pouring down rain..wen the sun comes out it's very hot.. I'm on 6 different meds.. some of the meds make me sensitive to the sun.. I explained to her she said she didn't care get out.. I'm never late on payments.. she said I disrespected her bc I put the tarp up to work on some tables. She told me to get out in 1 day.. again I'm 100% disabled disabled Vietnam vet also..I was always polite to her.. she wouldn't let me stay late and pack the 20 ft truck I rented from uhaul. Turned my clicker off. I'm 66 no help. She would not let me make shade with the tarp to move out.. she's a horrible person.. if I had any compensation for terrible treatment I received it would b to fire her .. I thnk she had in for single men..
Danny H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cassandra M
|
First Impressions
Rating:
5.0
Two ladies at the location were extremely helpful and knowledgeable. Their customer service was outstanding. They made every effort to satisfy my wife and I completely.
John E
|
First Impressions
Rating:
5.0
One small problem that was fixed right away everything else was great nice people very friendly definitely using them again thanks for everything
Jose V
|
Overall Experience
Rating:
5.0
I was able to get first month free since I rented a uhaul. It was very helpful
Lora F
|
First Impressions
Rating:
4.0
Very helpful
Carlos T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Vittorio D
|
Online Move In
Rating:
5.0
Lady at front desk was super polite and helpful!
Bessie C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Amanda S
|
First Impressions
Rating:
5.0
Never failing none of our needs. Always the BEST staff around Corpus Christi Tx. Crystal,Yvette,& Valerie are always organized and willing to help you out with whatever situation you got going on. A HUGE SHOUT OUT TO U-HAUL STAFF @ location # 832048 from your Local UneXpected Movers 💯
Conrado H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ROBERTO C
|
Online Move In
Rating:
5.0
As I told Crystal yesterday. This move and having to deal with you people at U-Haul was the WORST moving experience of my life. Your web site sucks, your on-line CSRs were incompetent for the most part (didn't complete orders, etc), having to wait a minimum of 30 minutes on a call. All HORRIBLE. The only POSITIVE was Crystal and her facility. She is tops in my book!
Timothy W
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Angela A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Robin B
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Alyssa D
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Thomas R
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Robert M
|
First Impressions
Rating:
5.0
The manager and staff at the facility were so good to me....wonderful customer service....and extremely supportive during a personally stressful time.
Brenda P
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Lauren H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Amanda C
|
First Impressions
Rating:
5.0
The staff was great! The processing time was quick. The facility was immaculately clean. Much more than 5 stars!
Timothy W
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Adams J
|
First Impressions
Rating:
5.0
The facility was clean except the office where the poor girl was painting in amongst helping everyone with their needs.
Victoria P
|
First Impressions
Rating:
5.0
Always have had a pleasant experience.
Erica F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dane S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Juan O
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ADAN R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Roger R
|
Overall Experience
Rating:
5.0
We had a horrible experience with the Pods company and uhaul was there for us. The people at this location, including the owner who check me in, were so nice and helpful. After our nightmare, it was so refreshing to have them be so courteous and nice. We will definitely recommend them! Please extend our thank you’s!!
Eleanor M
|
Overall Experience
Rating:
5.0
Great
Bryan S
|
Overall Experience
Rating:
5.0
Awesome service
Erica F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Priscilla S
|
Overall Experience
Rating:
5.0
Krystal was extremely helpful and friendly. Moving ca be stressful and she made renting the truck an easy experience.
Margaret A
|
First Impressions
Rating:
5.0
Thank you!
Steven D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cindy C
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Anita B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Eleanor M
|
First Impressions
Rating:
5.0
Crystal Spurlock ,mgr. at Kistoryz is always helpful, courteous, conscientious.
Overall a great experience.
Dolores V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jerry A
|
First Impressions
Rating:
3.0
My lock got rusted out and I had to pay a locksmith 60 dollars for them to come and cut my lock. No lighting in storage small overpriced space.
Cristian E
|
Overall Experience
Rating:
4.0
I first went to the kostoryz location.. Very helpful. Polite.
Lauren H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Rosa M
|
Overall Experience
Rating:
2.0
This places charges extra to access your storage unit at night. Ridiculous! Also ceiling was damaged/cracked. This place should be immaculate for what people are being charged. Also climate control was a joke. The AC was never on.
Christopher C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
April M
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Sandra W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Eduardo R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Doris G
|
First Impressions
Rating:
5.0
Better than the main U-Haul location for two reasons: customer service and better storage units (price and size). Would use again (and did).
Brett L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Vanessa S
|
Overall Experience
Rating:
5.0
Great job team
Leonora L
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
James C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Alison S
|
Overall Experience
Rating:
3.0
Price are insanely over priced.
Brooke W
|
Overall Experience
Rating:
5.0
The friendliest people I have met in a long time. While I had issues talking, they took the time to have patience and understanding. Thank you Crystal and Yvette for everything.
Kenneth R
|
Overall Experience
Rating:
5.0
Professional and efficient. I’ve been to many U-Hauls from coast to coast and this location has the best customer service from optimizing my truck reservation, to selling boxes and setting up the storage unit. They have it all. Better than the main branch on SPID. Storage gate has a remote clicker too (no code required in and out).
Brett L
|
First Impressions
Rating:
5.0
Crystal went above and beyond i have been under a lot of stress cause of moving she put me at ease she sholud be praised for a job well done she deserve reconition for a job well done i will be coming back to u guys in the furture and i will reccommend u guys highly once again crystal thanks for the great job that u do ur a great assest to the company and i hope they see that Amen to u and ur staff
Rojelio D
|
First Impressions
Rating:
3.0
I didn’t understand why the employee didn’t close my account when I gave key on 12/1/20
Eva G
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
John B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Eva G
|
First Impressions
Rating:
5.0
The staff are very friendly and courteous and ready to help!
MARIA O
|
First Impressions
Rating:
5.0
The young lady was very professional, helpful answered all my questions.
Mary L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Manuel G
|
Overall Experience
Rating:
5.0
Crystal has been there for years and she and her staff are amazing !!
Stacee T
|
Overall Experience
Rating:
5.0
Staff is undeniably a great group of people. They have never been rude or disrespectful in person or over the phone. They are diligent in what they do. During my 3yrs as a customer,
I never experienced any problems with lighting, temperature, access, thefts etc. All surroundings, both inside the facility as well as the drive areas, are always kept clean and free of debris and objects making vehicle access quick and easy. Uhaul at Kostoryz/SPID has my recommendation to anyone needing to properly secure their belongings.
Laura M
|
Overall Experience
Rating:
4.0
Ms Crystal
Was awesome and even has since of humor. Very helpful and got me what I wanted. Question 3 wax not In the office, based on the assistance I got m willing to say it’s clean
Darrell M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sanjuanita L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Susan D
|
Overall Experience
Rating:
5.0
Great customer service
Mary L
|
First Impressions
Rating:
5.0
I’ve lost a lot of money because U-Haul can’t keep a reservation. I have to go back to Colorado again to rent another vehicle to move all of my stuff to Texas I lost around 2000 dollars plus time off of work. No I would recommend u haul. STAND BEHIND YOUR WORD.......
FILIMON T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Oscar G
|
First Impressions
Rating:
5.0
Friendly staff, easy access to our storage unit, making payment was convenient being I was able to make payments by phone when i was not able to stop by the office.
I will use U-Haul if needed in the future and do recommend.
Juan M
|
Overall Experience
Rating:
5.0
The best part was the emails reminding me about the rent being due in a few days.
Francisco U
|
Overall Experience
Rating:
5.0
Yes the clerk was very very nice and helpful
I can’t remember her name but very nice 👍
Beatrice G
|
First Impressions
Rating:
5.0
The facility and grounds are well maintained. The staff were friendly, courteous, and visible around the premises. I was confident about the security of my belongings over the time period I stored them at this location.
David B
|
Overall Experience
Rating:
3.0
I am not happy because I had a storage unit in Bldg C. I was not notified of fire for 48 hours at which point all my goods had been TAKEN by someone. without my consent or my knowledge of their condition. On the would I? I would say I was happy for many years UNTIL the fire and the lack of transparency in regard to fire. Now I am not totally happy. Were my things stolen? Were they black rubble. Could I have salvaged something?
MARGARET C
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Yolanda H
|
Overall Experience
Rating:
4.0
Staff not very knowledgeable on u haul policies and not very patient with customers
Henry F
|
Overall Experience
Rating:
5.0
I WILL RECOMMEN THIS FACILITY TO ALL OF MY FRIENDS.
Antonio D
|
Overall Experience
Rating:
4.0
Na
ROGER S
|
Overall Experience
Rating:
2.0
Fire in unit C caused my belongings, including photo albums, to be damaged. U-Haul hired helpers to move my belongings to another unit. Those movers broke several of my irreplaceable belongings.
Susan F
|
Overall Experience
Rating:
5.0
Excellent service!
Carlos G
|
First Impressions
Rating:
5.0
Excellent service!
CARLOS G
|
Overall Experience
Rating:
5.0
Even though the fire destroyed what it did, this was totally out of the staffs control but they handled it well. Experience before hand was great. Staff was friendly and facility was well maintained.
Crystal S
|
Overall Experience
Rating:
1.0
The facility burnt down and when I questioned about the insurance ppl look at me like I’m crazy. If I hear nothing after the holidays I’ll hand this over to a legal team.
Daniel M
|
Overall Experience
Rating:
5.0
Good location an clean units.
GUADALUPE M
|
Overall Experience
Rating:
2.0
it burned down. I lost some stuff. never rented one before, no insurance offered . someone had chemicals in theirs, with human tissue. no compensation offered.
Nancy R
|
Overall Experience
Rating:
4.0
Just sad I lost all my belongings and my kids belongings in the fire and would want to know what happend and what caused the fire other than that the staff is great
Roseann S
|
Overall Experience
Rating:
1.0
All my belongings were lost in a fire on 12/17/19. I had priceless items inside that can never be replaced. My daughter's first tooth, my antique dresser, my late cousin's recliner, war medals, etc...
Jacob R
|
Overall Experience
Rating:
5.0
In the difficult situation of losing everything in our storage unit to fire, the staff were kind and constructive and this was much appreciated.
Valerie H
|
Overall Experience
Rating:
5.0
.
Shawn S
|
Overall Experience
Rating:
5.0
We love it there . Its maintained very well . So if anybody in need of storage unit this is the place to rent your unit . Totally secure and climate control & non climate control veey clean units .
Debra J
|
Overall Experience
Rating:
5.0
The general manager Crystal was such a professional and went above and beyond to help me with services. She was timely and available even outside of the normal business hours.
Deborah C
|
First Impressions
Rating:
4.0
I strongly recommend to contact next door business (Jack in the Box) they have plants (Oleanders I believe) in the side walk, when you exit the facility BLOCK completely the view of upcoming traffic.
CARLOS R
|
Overall Experience
Rating:
5.0
Never had a problem and rented a unit the for 5 years. Great job!
MICHAEL O
|
Overall Experience
Rating:
5.0
Crystal was very professional , she did a great job.
Abelardo G
|
First Impressions
Rating:
5.0
Very helpful for me and family. Wonderful staff . Thanks so much for what you do!
Idotha B
|
First Impressions
Rating:
5.0
Staff was friendly and very helpful
Audrey S
|
First Impressions
Rating:
5.0
Brittany was very helpful!! Easy process!!
Eric W
|
First Impressions
Rating:
5.0
Thank you for helping and making it easy for me to use the units.
Oscar G
|
Overall Experience
Rating:
5.0
Nice staff and facility
Pedro V
|
First Impressions
Rating:
5.0
Friendly but professional service and explanations.
Linda R
|
First Impressions
Rating:
5.0
Great experience.
Tim O
|
Overall Experience
Rating:
5.0
Thank you! The time you took to show us the different units and how to best acquire what we needed was greatly appreciated. The move-in and move-out were both quick and the service was friendly! Thx!
Tina M
|
Overall Experience
Rating:
5.0
Excellent service was very helpful and real nice
Anita J
|
First Impressions
Rating:
5.0
Great location and friendly staff. Rent a unit yesterday and found out needed a bigger one . Came in the next morning and spoke with Crystal made it easy to upsize to the next size . Very clean locati
Debra J
|
First Impressions
Rating:
4.0
Your 24 jr access is not working. Could not get on my storage after 9 PM on June 30th
Melinda B
|
First Impressions
Rating:
5.0
This location is best . Friendly staff and very helpful and units are very clean . They take time to show you the size of unit and go from there . The grounds are very lite up and very secure Awesome
Debra J
|
Overall Experience
Rating:
4.0
Though it was suppose to be climate control, a lot of my items were ruined. Two bags of shoes were mildewed, had to be thrown away. Employees were very nice and I enjoyed having access to the room
EVANGELINA M
|
Overall Experience
Rating:
5.0
The sales lady did a great job at telling me everything up front as far as fees go she also added a free lock at the end which sweetened the deal.
Daniel G
|
First Impressions
Rating:
5.0
your manager is the best by far of any individual I have seen in the past years in offering excellent outstanding remarkable customer service she's patient she's kind I was just blown away by her work
Ruth L
|
Overall Experience
Rating:
5.0
The staff was always helpful, friendly and professional at all times.
AMADOR C
|
Overall Experience
Rating:
5.0
The young lady who helped us,was very professional. Efficient and a really good personality for working with customers. Sorry I can't remember her name. Kostiryz office thus last my Saturday afternoon
Brenda G
|
First Impressions
Rating:
3.0
I don't believe that I can share a detailed review with only a 200 character limit. The manager here should be retrained about checkout policies Crystal you lied I believe you think its ok! WRONG!!
ALBERT G
|
Overall Experience
Rating:
5.0
Staff was kind and courteous. Showed us couple of units so we can determine which size unit would benefit us . Very knowable staff. This has been best experience we have had . Thanks
Debra J
|
First Impressions
Rating:
5.0
Great service!
Debbie C
|
First Impressions
Rating:
5.0
Checking in and out was fast and easy. I would definitely rent here again!
Elizabeth V
|
Overall Experience
Rating:
5.0
.
John H
|
Overall Experience
Rating:
5.0
Yvette was very professional & helped me right away!. I would recommended this storage facility to my friends.
Norma C
|
First Impressions
Rating:
5.0
The Kostoryz Road Uhaul is always very helpful and thoughtful in their customer service; we have used their storage and rental services several times and rate them "Excellent" each time.
PAUL M
|
First Impressions
Rating:
3.0
Service was professional
Hermie T
|
First Impressions
Rating:
5.0
Thankful, mindful, and considerate staff.
Will definitely keep in mind if needed again in the future.
Antonio T
|
Overall Experience
Rating:
5.0
My experience was aswesome
Staff friendly and knowledgeable of availability.
Grace S
|
Overall Experience
Rating:
5.0
Did a great job !
Just the unit l needed ,
Thank you !
Daniel A
|
First Impressions
Rating:
5.0
Service was great
Grace S
|
First Impressions
Rating:
5.0
Excellent service from Kim and Yvette. Friendly and very accommodating with our needs.
Ricardo A
|
First Impressions
Rating:
5.0
Good service! Will recommend to friends and family!
Nancy S
|
First Impressions
Rating:
5.0
Crystal was a blessing to me! I had some issues towards the end and she was so wonderful and worked with me to not lose my deceased parents things and I will be forever grateful to her!
Sammy G
|
Overall Experience
Rating:
5.0
Always a great experience with UHaul. Thank you for your excellent service. From Andres Trevino.
Andres T
|
Overall Experience
Rating:
3.0
The rental process was excellent! On day of moving items to my space, door locked, couldn't get in til later, leaving my items in the hallway of space until clerk unlocked door! Very inconvenient!
Maria C
|
Reservation
Rating:
5.0
Always provided Outstanding customer service and always willing to help!
Melissa V
|
Overall Experience
Rating:
5.0
Good service
Klaus R
|
Overall Experience
Rating:
5.0
The staff are so friendly and helpful. Facilities are nice and secure. Will use again in the future.
JERRY M
|
Overall Experience
Rating:
2.0
Y'all auctioned my unit
Moises D
|
Overall Experience
Rating:
5.0
Very friendly and quick.
armando v
|
Overall Experience
Rating:
5.0
Don’t get stuck in the elevator again! ;)
Savannah R
|
Overall Experience
Rating:
5.0
Thank you all!
PAUL G
|
Overall Experience
Rating:
5.0
I have used this Uhaul facility twice now. Both times I was making very big moves across country and a move like that can be very stressful. The staff were amazing and made my move much easier!
ALEECIA Y
|
Overall Experience
Rating:
5.0
Great facility
Kara S
|
Overall Experience
Rating:
5.0
All staff was polite and very helpful
Roberto A
|
Overall Experience
Rating:
5.0
Great storage
Chris C
|
Overall Experience
Rating:
5.0
Very happy with service
Lucy F
|
Overall Experience
Rating:
5.0
The staff was always friendly and helpful
Boyce R
|
Overall Experience
Rating:
5.0
The staff are very helpful and friendly. The unit was very clean, never saw a bug, good lighting, nice carts for moving things from the car to my unit. Easy access and secure. Highly recommend.