Customer Reviews for U-Haul Moving & Storage of Corpus Christi

Professional and efficient. I’ve been to many U-Hauls from coast to coast and this location has the best customer service from optimizing my truck reservation, to selling boxes and setting up the storage unit. They have it all. Better than the main branch on SPID. Storage gate has a remote clicker too (no code required in and out).

Crystal went above and beyond i have been under a lot of stress cause of moving she put me at ease she sholud be praised for a job well done she deserve reconition for a job well done i will be coming back to u guys in the furture and i will reccommend u guys highly once again crystal thanks for the great job that u do ur a great assest to the company and i hope they see that Amen to u and ur staff

I didn’t understand why the employee didn’t close my account when I gave key on 12/1/20

The staff are very friendly and courteous and ready to help!

The young lady was very professional, helpful answered all my questions.

Crystal has been there for years and she and her staff are amazing !!

Staff is undeniably a great group of people. They have never been rude or disrespectful in person or over the phone. They are diligent in what they do. During my 3yrs as a customer, I never experienced any problems with lighting, temperature, access, thefts etc. All surroundings, both inside the facility as well as the drive areas, are always kept clean and free of debris and objects making vehicle access quick and easy. Uhaul at Kostoryz/SPID has my recommendation to anyone needing to properly secure their belongings.

Ms Crystal Was awesome and even has since of humor. Very helpful and got me what I wanted. Question 3 wax not In the office, based on the assistance I got m willing to say it’s clean

Great customer service

I’ve lost a lot of money because U-Haul can’t keep a reservation. I have to go back to Colorado again to rent another vehicle to move all of my stuff to Texas I lost around 2000 dollars plus time off of work. No I would recommend u haul. STAND BEHIND YOUR WORD.......

Friendly staff, easy access to our storage unit, making payment was convenient being I was able to make payments by phone when i was not able to stop by the office. I will use U-Haul if needed in the future and do recommend.

The best part was the emails reminding me about the rent being due in a few days.

Yes the clerk was very very nice and helpful I can’t remember her name but very nice 👍

The facility and grounds are well maintained. The staff were friendly, courteous, and visible around the premises. I was confident about the security of my belongings over the time period I stored them at this location.

I am not happy because I had a storage unit in Bldg C. I was not notified of fire for 48 hours at which point all my goods had been TAKEN by someone. without my consent or my knowledge of their condition. On the would I? I would say I was happy for many years UNTIL the fire and the lack of transparency in regard to fire. Now I am not totally happy. Were my things stolen? Were they black rubble. Could I have salvaged something?

Staff not very knowledgeable on u haul policies and not very patient with customers

I WILL RECOMMEN THIS FACILITY TO ALL OF MY FRIENDS.

Na

Fire in unit C caused my belongings, including photo albums, to be damaged. U-Haul hired helpers to move my belongings to another unit. Those movers broke several of my irreplaceable belongings.

Excellent service!

Excellent service!

Even though the fire destroyed what it did, this was totally out of the staffs control but they handled it well. Experience before hand was great. Staff was friendly and facility was well maintained.

The facility burnt down and when I questioned about the insurance ppl look at me like I’m crazy. If I hear nothing after the holidays I’ll hand this over to a legal team.

Good location an clean units.

it burned down. I lost some stuff. never rented one before, no insurance offered . someone had chemicals in theirs, with human tissue. no compensation offered.

Just sad I lost all my belongings and my kids belongings in the fire and would want to know what happend and what caused the fire other than that the staff is great

All my belongings were lost in a fire on 12/17/19. I had priceless items inside that can never be replaced. My daughter's first tooth, my antique dresser, my late cousin's recliner, war medals, etc...

In the difficult situation of losing everything in our storage unit to fire, the staff were kind and constructive and this was much appreciated.

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We love it there . Its maintained very well . So if anybody in need of storage unit this is the place to rent your unit . Totally secure and climate control & non climate control veey clean units .

The general manager Crystal was such a professional and went above and beyond to help me with services. She was timely and available even outside of the normal business hours.

I strongly recommend to contact next door business (Jack in the Box) they have plants (Oleanders I believe) in the side walk, when you exit the facility BLOCK completely the view of upcoming traffic.

Never had a problem and rented a unit the for 5 years. Great job!

Crystal was very professional , she did a great job.

Very helpful for me and family. Wonderful staff . Thanks so much for what you do!

Staff was friendly and very helpful

Brittany was very helpful!! Easy process!!

Thank you for helping and making it easy for me to use the units.

Nice staff and facility

Friendly but professional service and explanations.

Great experience.

Thank you! The time you took to show us the different units and how to best acquire what we needed was greatly appreciated. The move-in and move-out were both quick and the service was friendly! Thx!

Excellent service was very helpful and real nice

Great location and friendly staff. Rent a unit yesterday and found out needed a bigger one . Came in the next morning and spoke with Crystal made it easy to upsize to the next size . Very clean locati

Your 24 jr access is not working. Could not get on my storage after 9 PM on June 30th

This location is best . Friendly staff and very helpful and units are very clean . They take time to show you the size of unit and go from there . The grounds are very lite up and very secure Awesome

Though it was suppose to be climate control, a lot of my items were ruined. Two bags of shoes were mildewed, had to be thrown away. Employees were very nice and I enjoyed having access to the room

The sales lady did a great job at telling me everything up front as far as fees go she also added a free lock at the end which sweetened the deal.

your manager is the best by far of any individual I have seen in the past years in offering excellent outstanding remarkable customer service she's patient she's kind I was just blown away by her work

The staff was always helpful, friendly and professional at all times.

The young lady who helped us,was very professional. Efficient and a really good personality for working with customers. Sorry I can't remember her name. Kostiryz office thus last my Saturday afternoon

I don't believe that I can share a detailed review with only a 200 character limit. The manager here should be retrained about checkout policies Crystal you lied I believe you think its ok! WRONG!!

Staff was kind and courteous. Showed us couple of units so we can determine which size unit would benefit us . Very knowable staff. This has been best experience we have had . Thanks

Great service!

Checking in and out was fast and easy. I would definitely rent here again!

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Yvette was very professional & helped me right away!. I would recommended this storage facility to my friends.

The Kostoryz Road Uhaul is always very helpful and thoughtful in their customer service; we have used their storage and rental services several times and rate them "Excellent" each time.

Service was professional

Thankful, mindful, and considerate staff. Will definitely keep in mind if needed again in the future.

My experience was aswesome Staff friendly and knowledgeable of availability.

Did a great job ! Just the unit l needed , Thank you !

Service was great

Excellent service from Kim and Yvette. Friendly and very accommodating with our needs.

Good service! Will recommend to friends and family!

Crystal was a blessing to me! I had some issues towards the end and she was so wonderful and worked with me to not lose my deceased parents things and I will be forever grateful to her!

Always a great experience with UHaul. Thank you for your excellent service. From Andres Trevino.

The rental process was excellent! On day of moving items to my space, door locked, couldn't get in til later, leaving my items in the hallway of space until clerk unlocked door! Very inconvenient!

Always provided Outstanding customer service and always willing to help!

Good service

The staff are so friendly and helpful. Facilities are nice and secure. Will use again in the future.

Y'all auctioned my unit

Very friendly and quick.

Don’t get stuck in the elevator again! ;)

Thank you all!

I have used this Uhaul facility twice now. Both times I was making very big moves across country and a move like that can be very stressful. The staff were amazing and made my move much easier!

Great facility

All staff was polite and very helpful

Great storage

Very happy with service

The staff was always friendly and helpful

The staff are very helpful and friendly. The unit was very clean, never saw a bug, good lighting, nice carts for moving things from the car to my unit. Easy access and secure. Highly recommend.