Customer Reviews for U-Haul Moving & Storage of Daytona Beach

9929 reviews

700 W International Speedway Blvd   Daytona Beach, FL 32114
(@ Lincoln)

(386) 252-1834

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(386) 252-1834

700 W International Speedway Blvd
Daytona Beach, FL 32114
(@ Lincoln)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The service at the rental center was fast and courteous.

Leroy G. 
Rating:
5.0

Customer did not leave a comment.

GARY T. 
Rating:
5.0

Customer did not leave a comment.

Steven T. 
Rating:
4.0

N/A

Dirk M. 
Rating:
1.0

Customer did not leave a comment.

Vasily T. 
Rating:
4.0

Very upset. The original location I was sent to, Daytona Jeep Rental on Nova Rd, stopped taking U-haul drop offs a month ago. How are you going to send a customer to a location no longer accepts u-hauls?! After a long day of moving it was very frustrating to say the least. I was on hold with customer service for 40 min with no answer. We drove 30 min away to another location. Thankfully the worker there was very helpful and she was able to have the drop off location changed for us so we weren't charged a fee for wrong drop off location. Ridiculous!! With a company as large as U-haul you expect more. Will never use again.

Rebecca S. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

Paula E. 
Rating:
5.0

I put extra gas in the truck but wasn't compensated for it. I was charged for extra miles. Seems one should have equaled out the other.

Mary C. 
Rating:
4.0

Lights came going on and off when driving. Found trailer connector wire broken. Almost gotna traffic ticket because of this issue.

Davy A. 
Rating:
5.0

Just have more trucks available for one way rentals, I actually got lucky with mine, with availability!

SARAH D. 
Rating:
5.0

Everything went exactly as promised. Great experience!

Bonnie M. 
Rating:
5.0

New truck! glad U-Haul continues to upgrade its fleet

Matthew B. 
Rating:
4.0

I believe $258.00 for a one way rental is too $$$$, i

Josh M. 
Rating:
5.0

Not thing at all

Raphael C. 
Rating:
4.0

Customer did not leave a comment.

Martin K. 
Rating:
3.0

I upgraded my truck from a 10ft to 15 ft and was told that there was no cost difference. I ended up being charged extra upon returning the truck.

Shari A. 
Rating:
4.0

Customer did not leave a comment.

ERIC NATHAN R. 
Rating:
3.0

This was the 2nd pick up location , the 1st one, the truck I was supposed to get, had been wrecked into the building. It was a very poor reflection of uhaul, it's a convenient store that happens to handle uhaul.poor customer service, it was the stop and go store. Then rerouted to the 2nd location. Truck had been wrecked and front tires out of balance, bad vibrations.. at night, people thought I was flashing my lights at them, because headlights were flapping. Cup holder broke

Mark D. 
Rating:
5.0

Customer did not leave a comment.

Keri S. 
Rating:
5.0

Customer did not leave a comment.

Roland A. 
Rating:
5.0

To wet wipe the bottom of the back storage unit because there was quite a lot of sand.

Tommey L. 
Rating:
5.0

Exelent

Benjamin P. 
Rating:
5.0

Customer did not leave a comment.

Christi D. 
Rating:
4.0

Customer did not leave a comment.

Henry A. 
Rating:
5.0

Customer did not leave a comment.

abdulaziz A. 
Rating:
4.0

The mobile check-in experience was completed multiple times and was extremely frustrating. I finally had to go in and have one of the ladies working inside complete the order. The gentlemen you have working outside very unhelpful.

thersea R. 
Rating:
4.0

Customer did not leave a comment.

Caroline C. 
Rating:
3.0

Customer did not leave a comment.

Efrain R. 
Rating:
4.0

Customer did not leave a comment.

LUIS S. 
Rating:
3.0

Customer did not leave a comment.

JULIE S. 
Rating:
1.0

Wrong number. Never rented uhaul

Jakara C. 
Rating:
5.0

Very helpful, polite, accommodating and professional team, thank you

Vatche T. 
Rating:
5.0

Amazing operation. Well designed with consumer in mind- start to finish.

JOHN J. 
Rating:
3.0

Very busy place,very small lot for what all they have or had many returns.

David R. 
Rating:
4.0

It was 45 minutes out of the way and supposed to save me $90. I never saw the discount and wouldn't do it again

Patricia B. 
Rating:
4.0

Customer did not leave a comment.

Craig M. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
3.0

Customer did not leave a comment.

Georgia H. 
Rating:
1.0

See above.

Michael H. 
Rating:
4.0

Customer did not leave a comment.

Brandon B. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

JOAQUIN A. 
Rating:
5.0

I am not exactly sure of her name at the Daytona location, Debbie maybe? But she was amazing- great personality, knows how to do her job and does it well. She's very friendly and we just loved her!!

Peter D. 
Rating:
5.0

Customer did not leave a comment.

CINDY S. 
Rating:
5.0

It was easy drop off very friendly staff. Paula from the Daytona U-Haul center customer service was very helpful as I was having a difficult time returning the equipment to another location in Daytona as the owner refused to except the equipment without me paying an extra fee. Paula is the person who help me locate the return location on West international Speedway. Paula and the staff at the U-Haul on West international Speedway in Daytona were very helpful and very professional. The unprofessional and unhelpful service I received at the U-Haul dealerAt 986 Orange Ave. was unsatisfactory and I wouldn't refer anyone to that particular location. You guys should seriously reconsider having a contract with this location.

KETEMA A. 
Rating:
3.0

First I want to say the customer service is so friendly and kind ,don't ever change that.. that is never a problem LOL ..keep it, every one of you seem to have it.. fantastic ,I love it... only thing I think eventually Uhaul could consider.... I hit a deer there was no huge damage and 0 injuries ..but as far as the insurance goes for a guy like me that assumes things ,when I shouldn't. you should basically make sure I have coverage no matter what or I am not allowed to have the truck.. seriously ..because I don't want to take it if I'm responsible for the whole truck... I couldn't imagine that... But that really is what no coverage means.. I assumed there would be a skeleton type coverage that would cover acts of God. tree branch fall from Sky, dear, Etc... .with that said, the way it was handled ,was so professional so fair.. I'll be back as a customer and I will tell all others as well to use Uhaul...... I do HVAC work.. I see approximately 1500 to 2,000 couples or families every year so that definitely wouldn't hurt that many good word-of-mouths coming from me ,to them .. and that's what I'm going to do.. say all positive things especially the location in Idaho Falls Idaho unbelievable just a good group of people in their.. angel, Louise you guys are fantastic I really enjoyed the conversation as well being new to the area it was comforting talking to both of you.. godspeed to you both.. I will see you down the road or in the Hills LOL

MATTHEW M. 
Rating:
2.0

This location is over crowded. The one male team member was no nonsense and sensible. The female team member lacked customer service completely. So much so that she not only did not greet me upon entry much less acknowledge me, but when I returned my final equipment the drive was full - so I called to see if rather than blocking the drive, I could pull into the parking area or onto the ramp thing in front of the building. She instructed me to wait for trucks to be moved which means I was blocking main road traffic and if I'm completely honest - left me terribly uncomfortable as cars not only whizzed past me but also honked and had to maneuver around me. It felt like an accident waiting to happen and oversight from the lender of customer safety.

Chara-Lee C. 
Rating:
5.0

Customer did not leave a comment.

Matthew L. 
Rating:
5.0

Customer did not leave a comment.

Jennifer E. 
Rating:
5.0

This place is greatly appreciate. They have helped us to manage our business and I appreciate the customer service way to rebound. Manager Jordan has gone above and Beyond to make great experience for us. Thanks

Jarrett G. 
Rating:
5.0

Customer did not leave a comment.

RANDOLPHS W. 
Rating:
5.0

Customer did not leave a comment.

Antonio P. 
Rating:
5.0

A additional drop off location is needed in the palm coast area where we are kocated

Donna G. 
Rating:
5.0

Customer did not leave a comment.

Nicole W. 
Rating:
5.0

Nothing. Everything and everyone were perfect

Boo S. 
Rating:
5.0

Customer did not leave a comment.

Alvaro A. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
2.0

This place was a mess. There was equipment everywhere and it wasn't in order. The staff was rude (except the owner, he was awesome). I spent an hour getting my trailer hooked up because multiple trailers had broken lights.

Michael H. 
Rating:
5.0

Fast friendly service. Thank you

Roland D. 
Rating:
4.0

Customer did not leave a comment.

Douglas D. 
Rating:
5.0

The staff was great and very helpful

Tara G. 
Rating:
3.0

Customer did not leave a comment.

Carlos P. 
Rating:
5.0

Customer did not leave a comment.

Nicole H. 
Rating:
5.0

Customer did not leave a comment.

Angela W. 
Rating:
3.0

No place to park. Very small area but the staff were great! Very easy process!

Scott F. 
Rating:
5.0

Nothing to improve, it's all good

Alexander F. 
Rating:
5.0

No issues, just drop off.

ROBERT CASPER V. 
Rating:
5.0

Good job, everything was in order.

Thomas P. 
Rating:
1.0

Customer did not leave a comment.

Jon R. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
5.0

Customer did not leave a comment.

CARLOS B. 
Rating:
5.0

Customer did not leave a comment.

Tony C. 
Rating:
5.0

Outstanding! Friendly and professional! No problems whatsoever!

Carroll M. 
Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
1.0

When you return a vehicle the person checking the vehicle in needs to communicate with the person returning the vehicle I could not get the person checking my vehicle to talk to me and tell me what was going on and instead he ready The mileage wrong and charged me for 70 miles more than what was on the truck and ran the charges on my credit card before explaining to me why when I told him I did not even go over my mileage I had a credit coming in instead they charged my credit card for 70 miles over before I knew what he was doing he would not communicate with me and explain to me why I was being charged more and his arrogance and cockiness put me in an overdraft because he billed me $30 more than what I owed I will never enter that establishment again it took me hours to get it straightened out and if he would've only told me what The mileage was I could've told him that he read it wrong but he was so cocky and arrogant he just told me I have to go inside but I had to get to the bank to put more money into the account it is cockiness and arrogance overcharged done with the goddamn place

Morris B. 
Rating:
1.0

totaly revamp your custome service or stop renting uhauls.

linda S. 
Rating:
5.0

Customer did not leave a comment.

Roberta S. 
Rating:
1.0

I went on line to reserve a van and thay say that it would not charge me $60 from my card 4 days before the day I was to pick up the van thay charger me $138 for 2 days I'm not happy with I move around people and I spent money with uhull I call and got no feed back on this matter and this is not the first time this happened

Jarvis W. 
Rating:
5.0

Everything was done well and quickly. I was both relieved and impressed, as it was a Saturday morning and I needed to get started moving right away.

Oliver V. 
Rating:
5.0

Uhaul representative, Alex, was very helpful in getting my rental car transport and truck turned in!

PAUL A. 
Rating:
5.0

Convenient location, quick and easy drop off. We have done this twice now and both times were great.

Bradley L. 
Rating:
5.0

Even though the location was incredibly busy, Matthew went out of his way to make the drop-off/return stress free and pleasant.

Theodore S. 
Rating:
4.0

The truck was easy to operate and exceeded my needs for what I was doing

Scott B. 
Rating:
1.0

This has been a horrible stressful experience. The movers Uhaul recommended broke over half my things just to include my brand new 55 in TV. Oh and most of my furniture. When I asked uhaul how they were going to resolve this and replace the broken items the simply said that between you and the movers who helped you. Thanks for nothing.

sarah W. 
Rating:
5.0

Very helpful good service

Gary Z. 
Rating:
5.0

Customer did not leave a comment.

Kevin L. 
Rating:
5.0

Customer did not leave a comment.

Kathleen P. 
Rating:
4.0

Customer did not leave a comment.

Bridgette S. 
Rating:
4.0

Customer did not leave a comment.

Joseph E. 
Rating:
5.0

nothing…it was a great experience

Larry M. 
Rating:
3.0

I believe that the person (Emily Jackson) took pictures of my license and myself with her personal cell phone, which I do not agree with. There is no reason to continually take pictures of my drivers license, as I have put it in my profile. Additionally, there is no reason to take a picture of me. I billed that they are building up customer info to potentially steal someones (mine) identity.

Charles H. 
Rating:
2.0

Drove 300 miles to pickup a new boat on a Saturday, no hitch or ball was included with rental, both windshield fluid and oil change reminder stayed on and continued obstructing information screen entire trip... Vehicle was briefly cleaned before rental but food and trash remained inside vehicle. Friendly staff and efficient rental process... just butthurt I looked stupid picking up a new boat without a receiver or ball

ZACKARIAH K. 
Rating:
3.0

Trucks need to be cleaned after each use. And the truck that I got it looked like it was in a demolition derby. The people there are very nice

ANTHONY G. 
Rating:
3.0

Customer did not leave a comment.

Chandra T. 
Rating:
3.0

The drop off area needs to be better organized.

GABRIEL H. 
Rating:
5.0

Went in early. Receptionist was efficient and friendly. Got what I needed. The guy who hooked up my trailer was prompt and friendly. I would recommend this rental facility. Smooth rental. Need to go in person because you will never get anyone on the phone.

James K. 
Rating:
5.0

Customer did not leave a comment.

Bill R. 
Rating:
5.0

Customer did not leave a comment.

maggie C. 
Rating:
5.0

Customer did not leave a comment.

Richard C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Craig h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MATTHEW G.  |  Overall Experience 
Rating:
5.0

Helpful professional and pleasant

Damion S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MATTHEW G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Peggy H.  |  Overall Experience 
Rating:
5.0

Everyone helped me in a professional timely manner and made my move a lot less stress.And I would like to say thanks again staff for making my move stress free....

Felicia W.  |  First Impressions 
Rating:
5.0

We had our unit for many months, and never had any problems.

JEFFERY M.  |  Overall Experience 
Rating:
5.0

Excellent customer service!!

Sonja M.  |  Overall Experience 
Rating:
5.0

The staff & everyone at U-Haul at 700 Intl.Speedway Blvd in Daytona is amazing. Everyone is super helpful, super friendly, super courteous and I express my gratitude for everything

tina l.  |  Overall Experience 
No reviews have been submitted for this location.

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