Customer Reviews for U-Haul Moving & Storage of Daytona Beach

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Daytona Beach

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Veronica J.
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Customer did not leave a comment.

Danny F.
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Good location overall but the service is very slow. I had to wait a long time to return the Truck.

DAN T.
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Customer did not leave a comment.

Austin A.
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Be sure all tires specifically are ready for the road make sure all lug nuts are torqed. I had rented a tralier to drive 800 miles from florida to maryland and one of the tires was almost ready to come off due to the lugs nuts not being properly tightend.

William H.
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Greatly appreciated the professional female at 800# that made reservation. Did not appreciate the surprise additional fees for larger truck because one wasn't there. And not happy with half a tank of gas.

Joshua E.
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Roger T.
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Customer service was great !

Pia W.
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It was a great experience!

Richard C.
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Roland P.
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scott M.
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girl that checked me in was A+ made it easy

Charles B.
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patricia P.
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Kimberly G.
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Roger C.
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melanie W.
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Even with quarantine they were quick and professional.

Fred R.
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APRIL L.
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Everyone was fast and efficient. Great job

Cynthia S.
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Vincent K.
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Make the parking space larger.

Tiaira Y.
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Everytime irent a u haul from here it's like all the truck have transmission problems. But very friendly knowledgeable staff

Richard C.
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Brandy J.
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Jaimie S.
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Tomika C.
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Customer service is horrible they took more money off my card than was expected they don’t pay attention had to go there three times on yesterday and still have to return!!

ROSALIND M.
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Erika R.
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Kenda J.
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David D.
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Sonja M.
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Excellent customer service

Haven V.
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I was very pleased ?? today !!

Shazarra W.
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Nothing everyone was pleasant and very helpful

Jim B.
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Elizabeth A.
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Reynite R.
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Michael D.
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Tylee F.
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Peter S.
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Great job, made a stressful auto relocation a piece of cake.

John P.
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robert S.
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Alison P.
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Felipe N.
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Michael M.
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Great here

Richard C.
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Morgan helped me with my reservation, and Angela & Kev were professional and efficient when I picked up. Always an easy transaction. Thank you.

Annie O.
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The ladies were great. Morgan has the trailer hooked up before my brother could even get out of the truck. It was impressive.

steven N.
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Benjamin M.
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craig F.
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Allison S.
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Had an over all a good experience both times I rented from this location.

Manuel Q.
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Geoffrey H.
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David S.
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Syteria J.
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ALFRED T.
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Good experience for my second time.. New to the area will continue to use this location. All Personnel helpful

William C.
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James A.
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Robert O.
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james K.
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william S.
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Drop off person lady was no where to be found

EDWARD S.
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Did not have the trailer that I reserved. Right turn signal & brake light did not work. Air pressure in tires was 30lbs & not the 65lbs required. Have reserved equipment available & ready for pickup as requested.

Roberto L.
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I will use them for sure for my next needed.

Baris V.
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Simple process, convenience and fast

Aimo V.
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Maria S.
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Kaitlin L.
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Michal W.
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Make sure vehicle has gas.

john C.
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Rick B.
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High level of service on both pickup and drop off. Had a question after drop off, used chat from a member from this location and received prompt high quality service.

randy D.
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Keep up the good work.

HD F.
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Leston M.
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George S.
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Keith R.
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nothing. very easy to drop off

jerry P.
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Kimberly F.
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Very professional and quick. Friendly service - would highly recommend - Largest UHaul dealer I have ever seen.

Kenneth L.
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Brian T.
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Donald F.
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My overall experience was great. Both the lady at the counter who did my paperwork at checkout and the man who checked me out and also later checked me back in at the lot were very professional and customer-focused. The truck was in good shape and rental process was smooth.

Anthony R.
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Fernando G.
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nathaniel W.
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Very pleasant “Representative” in Daytona Beach. Makes your day when you’re greeted with a smile, and how can I help you “Sir”?

Ryan M.
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george R.
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wayne P.
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The staff at this location actually brought the trailer to my vehicle and hooked it up to my truck for me, they were very helpful, it is greatly appreciated, I will do business with them again...

John G.
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Rene R.
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Brian C.
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Daniel G.
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stephen H.
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I've used this location several times when anything happens to my company equipment they are there for me to rent from. Minor inconvenience of couldn't pay for trailer before they closed because I didn't have the vehicle I was towing w there, but it's rules for a reason and I understand. Very nice friendly people also.

Patrick H.
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Marc H.
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Sara I.
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Teresa H.
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The guy hooking up my trailer had a friend or preferred customer. He kept leaving to help the other guy even though I was there first. Kinda frustrating but I tried to remain positive, I tried to shake his hand afterwards but he didn’t accept my handshake. I left with my feelings being hurt. I guess because I am a woman? Didn't feel good

Jimmie R.
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Customer did not leave a comment.

Andrei H.
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the rental was great! When I went to return truck the lady working was rude. I did not have the paperwork and could not remember what the gas was supposed to be at, when I went into the location to check where the fuel level needed to be. she gave me an attitude with pulling up paperwork I apoligized to her for the inconvenience to bother her, when all she had to pull up was the equipment number and/or contract Poor customer service on her end. The gentalman that checked the truck in was very nice and professional and handled everything with great customer service. I worked for a uhaul dealer for 5 years and would never let my employees talk a customer that way. With the way i was treated by this lady i will go to another location for rental equipment. For a corprate location you would think you would be treated a little bit better.

Kim D.
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Reservation from katheryn at corporate didn’t happen. Had to wait for a van to come back. They texted it was back, then I waited 45 minutes in line to pick while some Long curly headed girl walked around with a clipboard saying it was like this at every Uhaul, that’s just the way it is. She could have opened instead of make every one feel worse. I’ve rented uhaul my whole life. I’ve never waited 45 minutes to pick up a truck. They forgot to ring my boxes, I just left without them. When I returned the van, the system was down, I stood there trying to get it to work, well me and 4 other truck returners. THEN, then charged me $40 to sweep out the van. Yes, I personally spilled the potted plant, but had I know, I would It was $40, i would have driven to Walmart and bought a broom. I’m so disappointed. I will never use uhaul, and intend in sharing my story on social media. We are your customers, you don’t treat life long or any customer like this.

Lester P.
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Customer did not leave a comment.

Ayrionna W.
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The young lady with the shoulder length blonde hair that helped me today was very “nice nasty” and it seems like all she was more worried about was that fat ass vape in her back pocket.

Kurt Z.
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Customer did not leave a comment.

Charisse H.
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Literally the most awful rental truck company on earth. Reserved a truck for 12pm, went to pick it up, they told me they didn’t have my truck and that I had to come back at 2pm. Came back at 2pm, they told me they DIDNT HAVE A TRUCK FOR ME and shrugged and said try back in a half hour, didn’t even offer any resolutions for how inconvenient this unprofessionalism was, perhaps a different sized truck????? There were like 5 sitting in the parking lot. SO then at 2:30 I show up and they had the audacity to tell me my size truck is not available and would I take a a smaller one AFTER I was called at 2 and told they had MY reserved truck ready for me. I demanded the truck I reserved and long behold “oh your truck just arrived”. I would have returned a Penske truck AND been moved in already had I NOT wasted my TIME WITH UHAUL. To top that off, if your tank is full, it’s not full they charge you $13.00 because you have to Return it and they don’t want to lose those two blocks of gas from the nearest gas station. Think again before you go with uhaul. Penske does not disappoint.

tina l. | Overall Experience |
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The staff & everyone at U-Haul at 700 Intl.Speedway Blvd in Daytona is amazing. Everyone is super helpful, super friendly, super courteous and I express my gratitude for everything

krysten l. | Overall Experience |
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My U-Box was given to us on the trailer backwards so we got it home, and had to take the whole thing back to have it switched around. Everything I own was in their storage, and is covered in rat poo.

joe f. | Overall Experience |
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Excellent Delivery was earlier than promised which helped with our move

gary a. | Overall Experience |
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The representative we dealt with was outstanding. His people skills and knowledge make U-haul Daytona successful. His name was Israel.

Mary D. | Overall Experience |
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When I called the facility to find out if I would be charged if I couldn't unload my Ubox on the specified date, the agent didn't know. I was able to change the unload date twice and was not charged.

Robert S. | Overall Experience |
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Excellent customer service

Jane B. | Overall Experience |
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Manager Stan Norton of the Daytona Beach store is very customer-focused. He and his team were friendly and helpful. A smooth finish to a long moving process.

tenielle w. | Overall Experience |
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I didn't go to the u-haul facility, everything was handled by phone, I had a U-Box not a moving truck, we packed it and U-haul shipped it. Few miscommunications but was able to resolve issues quickly.

Doug Z. | Overall Experience |
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Excellent place and the manager was extremely helpful.

Yolonda B. | Overall Experience |
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Thank you

Pamela B. | Overall Experience |
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no problem solver employees. they could care less. even the corporate office couldn't get them to answer phone. loiteringpeople hang about at times. not clean.

KEITH S. | Overall Experience |
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There were some issues with the key card and password when trying to access

Barbara B. | Overall Experience |
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we did not access the facility. We had a UBox delivered to us from Daytona Beach location that we had shipped from Minnesota. The main concern we had was the lack of personal contact. Frustrating

Jeanette D. | Overall Experience |
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Staff very polite and helpful

Mary T. | Overall Experience |
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Great job by Alvin who provided me with quality customer service. He showed true concern for my problems and made sure that everything was resolved to my satisfaction. Great employee.

Mary T. | Overall Experience |
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I was very, very, pleased with the quality customer service that I received from Alvin at the Daytona Beach location at International Speedway. He resolve all my issues to my satisfaction.

Stephen S. | Overall Experience |
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The only concern I had was with a ubox shipment. I had two uboxes shipped from ca to Fl. When the uboxes arrived in Fl only one could be verified as being on site. I had to wait six days before both

Donald M. | Overall Experience |
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Stan is the Man!

Mary J. | Overall Experience |
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Will never use uhaul again. Told one thing & was treated another.

Janice K. | Overall Experience |
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I did not visit the facility, but they went above and beyond helping me have my U-Haul container delivered. I was completely satisfied. Angie Martinez was a godsend.

KIMBERLY W. | Overall Experience |
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Loved the service

Thomas G. | Overall Experience |
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Cannot rate the above. Had a UHaul Bix delivered. I know the location from having lived in the area since 1984. Have never been at the property. Only driven by numerous times.

No reviews have been submitted for this location.

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