Customer Reviews for U-Haul Moving & Storage of Debary

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Debary

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Brooke C. on

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Millie is incredibly rude and despite the fact that I had a 24 hour rental, I picked up at 3:30 in the afternoon and was told I had to have the van back by 10:00 am the following morning. When I called the next morning to tell them I couldn’t return the van until a bit later, I was told it had to be back by 1:00 pm because someone else was renting it with a 2:00 pm pick up time. It is not right that I was forced to return the van before the end of the 24 hour period...dishonest and double dipping. Not to mention the fact that the van steering wheel is loose and the van was dirty in the back. I was loading a bed and two mattresses...the mattresses got dirty because the van was never cleaned out. ??

John M. on

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Office more accessible

Carlos H. on

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Excellent

Plamen S. on

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Perfect every time!

yolonda H. on

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Nothing the customer service was excellent

Carlos H. on

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Todo muy bien, lo único fue que el camión tenía un pequeño liqueo de agua en la parte del cajón y estaba lloviendo y se mojaron un poco varias cosas

Simon L. on

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Customer did not leave a comment.

James W. on

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Fast, easy and friendly. Great equipment. My new go to place.

Eunice J. on

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The young and, customer service, was pleasantly professional.

Sherrisa V. on

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Megan P. on

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SARA P. on

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Thomas III C. on

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Melissa B. on

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Ive used this office on the past as well. Very friendly staff. Service was great. Thank you.

ARMANDO R. on

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smooth

thomas S. on

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Customer service was very helpful,and curtious. Would definitely use them again.

Linda M. on

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I was told it was unlimited mileage and it wasn’t when I returned truck I was told to drop off truck at Doyle Road and when I did they would not accept the truck . I phoned another U haul and they would not accept my truck . I had to make phone calls and drive around in the truck looking for a drop off

Patricia W. on

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Tonya E. on

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Toni F. on

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Magdalena O. on

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Thank you for the wonderful service.

Luis R. on

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Great service, they came out just as we pulled in. Quick and easy.

MILDRED M. on

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Customer did not leave a comment.

Paul L. on

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Not secure, no locks on storage facilities exterior doors. Used to have 'em, now just walk right in. Probably not too difficult to break into a locker.

Paula M. on

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Charity P. on

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Stephanie M. on

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Nothing. Staff was very attentive and made renting a smooth process

Heather S. on

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Anita N. on

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All the staff were friendly and professional.

William R. on

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Very friendly service, an absolute pleasure to deal with

MILDRED M. on

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Customer did not leave a comment.

Kyle L. on

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The rental was extremely easy and quick. The owner was very nice.

jeffery h. on

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Extremely professional

PAUL K. on

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Millie always does a great job; she’s the best!

Colleen C. on

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My experience was outstanding! From the online rental and check in, to picking up my supplies prior to rental, to the whole in-office pick up and return, i have not one bad thing to say. THIS is excellent customer service and the same woman, long blonde hair, helped me throughout. Both friendly and professional, this location is better than five stars

KENNETH S. on

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I would like to thank you at U-Haul in DeBary with the deepest sincerity in the cooperation you gave me after I injured myself in picking the U-Haul truck up at my house after I injured myself ,,that is what I call true customer service,, I appreciate it in words that I cannot express thank you for your customer service and your assistance in my time of need mr. Snow. I sincerely wish that other businesses would show the caring and concern that you all have in there customers , when it was explained buy me that I could not after my injury climbing to the cab of a truck and drive it thank you very much I will be back to rent from you and purchase from you in the future many times over thank you for your cooperation and understanding

Frances H. on

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Desi Rae M. on

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Always professional and courteous staff. Only place I use when I need storage. And I highly recommend.

Sheila S. on

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Brandon M. on

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The heart that the owner and staff have is so big and awesome. Everyone was helpful and professional.

jennifer d. on

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Staff was very friendly and helpful.

jeffery h. on

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Very professional and understanding to our needs

Cynthia H. on

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Millie is Great To to do business with.

KELLY G. on

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Place was very nice and

lisa s. on

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Wonderful service

arcadio r. on

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Monthly rental for the size storage and climate control was within reasonable cost to rent, compared to other storage facilities that are overrated and unrealistic rental cost.

Scott T. on

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All the folks here are very friendly and helpful. Move in and move out was made very easy. Would definitely use them again. Thanks U-Haul of Debary.

Betty W. on

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Everything was great. Thank you!

Ralph B. on

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Awesome people at this location. Will definitely use again.

Kevin W. on

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Thank you!

Steve C. on

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Friendly staff, knowledgeable

Jose R. on

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Awesome customer service, friendly and very helpful staff.

Jorge a. on

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Clean very easy and fast service

Kevin W. on

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Thank you for pleasant experience

Sandra L. on

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There were significant issues to my move in. Things cleared once the manager intervened.

DALE D. on

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MY moving out was as good as my moving in.

pam h. on

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Best place!

Susan R. on

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I can't say anything negative. They resolved my need.

coty m. on

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The lady that was at the desk was just amazing The Owner kept blowing up her phone and I thought that was really rude of the owner but the girl who was working was just AMAZING

Marquis D. on

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I was overcharged for fuel I had proof the fuel was not full of the Uhaul I picked up. I was overcharged for fuel, my dispute wasn't settled properly. Need my refund handled professionally!!!!!

Georgia G. on

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Everything was great

Paul B. on

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Very impressed and pleased with the staff and the facility! Highly recommend them

Robert G. on

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Water leak in unit. Ruined some of my stuff. BAD NEWS!!! Lights inside the indoor facility are on a timer. The light time goes out too fast. My wife has a walking disability,Lights went off on timer!

Stacey B. on

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The entire process was flawless. The manager was so friendly and helpful.

David A. on

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Excellent choice.

SHERLIE M. on

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My main concern was the increase in the price of the unit.

Emmanuel A. on

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It was nice to keep my things in a clean and safe place.

mary w. on

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The staff was very friendly and helpful. The overall experience was very good.

Gwendolyn M. on

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Had to wait a long time while attendant waited on others renting trucks, etc. Need two people in office when it's busy time.

Thomas B. on

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My problem wasn't the ones who own or run the storage place. But the first day apon moving in some junkies were locked out asking about cutting the bolts on their unit.

Cindy D. on

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The service that was provided on the day we arrived in Florida was excellent. Millie provided great customer service for our needs especially after a long drive from Ohio. Thank you!

David R. on

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Very professional. Team will help with a good attitude.

Donnella H. on

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Always helpful.

beverly m. on

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Thank you Melinda and Millie for all your help for the past year, this facility is tops because of you two ladies

HECTOR A. on

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Awesome experience, a will highly recommended.

Jeremy R. on

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It really was a nice, quiet, clean and convenient facility. Easy access and excellent service.

Donald P. on

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A very convenient and painless storage space experience. Staff was very helpful and attentive.

diane g. on

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STAFF WERE EXCEPTIONALLY HELPFUL AND ALWAYS COURTEOUS. THANK YOU FOR A GOOD EXPERIENCE DURING A STRESSFUL TIME OF MOVING.

Esemralda S. on

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This place is clean, great customer service. If i needed a storage unit I will use them again.

Shauna M. on

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Millie is very helpful in helping choose a storage unit that was large enough for all our stuff. Her storage units are clean and don't have any bugs. I HIGHLY recommend her storage units.

Terry M. on

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The first free month certificate is a joke. I got locked in the facility for three hours.The insulation on the ceiling fell all over my stuff