Customer Reviews for U-Haul Moving & Storage of Debary

1,707 reviews

2861 Enterprise Rd   Debary, FL 32713
(S Of Saxon Blvd)

(386) 668-9409

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(386) 668-9409

2861 Enterprise Rd
Debary, FL 32713
(S Of Saxon Blvd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Betty G. 
Rating:
5.0

Customer did not leave a comment.

LOUIS R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sonia C.  |  First Impressions 
Rating:
3.0

The check-engine light was on, low tire pressure light went on and the air conditioning kicked on and off intermittently.

Edwin R. 
Rating:
4.0

Customer did not leave a comment.

Zac C. 
Rating:
5.0

Check the truck/vans for issues in the future. The van felt and sounded like it needed new brakes. And there was an issue with the drivers side window. Every stop I had to make sure that black strip at the door/window was secure so it didn't fly off.

Marcla G. 
Rating:
5.0

Customer did not leave a comment.

Tristan S. 
Rating:
5.0

Customer did not leave a comment.

Thomas V. 
Rating:
5.0

Customer did not leave a comment.

Francis B. 
Rating:
5.0

Very nice Uhaul office...easy to get to...she was super nice (I forgot to get her name)...and definitely would recommend.

Joleen M. 
Rating:
5.0

Customer did not leave a comment.

Teri L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Alyce S. 
Rating:
5.0

Customer did not leave a comment.

YAZMIN T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Virginia G. 
Rating:
5.0

Customer did not leave a comment.

Donald S. 
Rating:
5.0

Customer did not leave a comment.

EMESIA H. 
Rating:
5.0

Customer did not leave a comment.

Emesia H.  |  First Impressions 
Rating:
5.0

I've been here 21 years and I've used them now three times always a great experience I'm glad that they're there that's why I keep on going back

Miguel A. 
Rating:
5.0

Customer did not leave a comment.

Jay J.  |  Overall Experience 
Rating:
5.0

Great experience, very easy and fast!

Jose B. 
Rating:
5.0

Our storage experience was perfect. Millie takes care of her clients in any way she can. Also, personnel were knowledgeable and very accommodating. 5 Star operation!

Carl G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexandra F.  |  First Impressions 
Rating:
5.0

Great service Thanks

Jose F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

Edgar R. 
Rating:
5.0

Customer did not leave a comment.

REGINA A.  |  First Impressions 
Rating:
5.0

Great experience

Donald L. 
Rating:
5.0

Millie very pleasant,helpful person she my stay welcoming Millie us an asset to your company . Thank you Millie.

Virginia a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reina M.  |  Overall Experience 
Rating:
5.0

The staff really helped me by showing me how to hook up an auto transport for my jeep for a 350 mile trip. With a 15' trip and a 10x10 storage unit of my belongings i really was overwhelmed. The women both told me that I could make my move just fine. I did it!! Thank you for the complete instructions and the pep talk. I would highly recommend this location.

STACY T. 
Rating:
5.0

Customer did not leave a comment.

anne c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alana A.  |  Overall Experience 
Rating:
5.0

This location was very good, but i tried to take it first to a closer location (Deltona marathon) as listed on U-Haul website only to discover that they are no longer affiliated with U-Haul. Update your internet information.

Gregory P. 
Rating:
5.0

I normally went to the location on 17-92 in orange city, however by mistake when I made my reservation I made the pick up at this location. And when I have to use u-haul again, I will make sure to use this location again. The lady at the counter was so nice and helpful. There's this one lady at the other location that is just rude and unpleasant. I really liked this location and the lady that worked there. I will definitely refer y'all to other people

Anna A. 
Rating:
5.0

Customer did not leave a comment.

Adrina M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jose Q. 
Rating:
5.0

Everything was perfect

zachary J. 
Rating:
2.0

5th location that finallyntook truck. I dont understand how i got charged mileage and a extra day because nobody had room for this truck. Thats not my problem.

JEREMY H. 
Rating:
5.0

The manager at the storage and drop off location was absolutely courteous and helpful with all my needs. Very professional and knowledgeable of everything that needed to be done. Very pleasant experience.

Natanael T.  |  First Impressions 
Rating:
3.0

I like the damage/ contest options with the pictures.

Gerald S. 
Rating:
5.0

Customer did not leave a comment.

MELVIN T. 
Rating:
5.0

The woman helping me (I think she was the manager maybe? Not sure…) at 4:45 on 8/31 was extremely quick, pleasant, and got me on the road easily. She really made me feel like she was there for me! When I couldn't get the air to come on in the van, she came out side right away and helped me. Would definitely rent from this location again!!

Brandon E. 
Rating:
5.0

Customer did not leave a comment.

Patricia S. 
Rating:
5.0

Customer did not leave a comment.

RACHEL S. 
Rating:
5.0

I wish it was more clear that a uhaul self pickup order will automatically cancel if you are more than 15 minutes late to pick up the rental. That has nothing to do with the location, which was a very bright ray of sunlight in a stressful day.

Brian S. 
Rating:
5.0

Miss Millie was superb made the rental easy thanks Miss Millie

MARY D. 
Rating:
5.0

Customer did not leave a comment.

Reychelle V.  |  Overall Experience 
Rating:
5.0

Thanks! Best UHAUL ever!

Gregory C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

I don't think we should be charged for use of the dolly. If it is there we should be allowed to use it without being charged extra.

Dominick D. 
Rating:
5.0

I would highly recommend this location! I have had 2 excellent experiences with them!

Arlene B. 
Rating:
5.0

I would not go anywhere else!

Josephine O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

norman S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H.  |  First Impressions 
Rating:
5.0

I wish I could remember her name. The employee was very knowledgeable. We hit a few bumps in the rental process and she fixed every one of them. She was kind and professional. Amazing experience.

CHRISTINA M. 
Rating:
5.0

Everything was good clean and a good ride the only thing was the gas mileage like we had to stop every hour to get gas

Timothy V. 
Rating:
1.0

I had to stop at 5 different locations before I could find one to drop off the equipment.

GIOVANNI M. 
Rating:
5.0

Customer did not leave a comment.

kimberly e.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LUZ R. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
3.0

Customer did not leave a comment.

Reina M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wayne C. 
Rating:
5.0

The process was very easy and the person who assisted me was fantastic! Thank you!

Marina R. 
Rating:
5.0

Customer did not leave a comment.

Darryl M. 
Rating:
5.0

I returned the truck early and with fewer miles a coupon to use for next time would have really made my day. As a multiple time user of uhaul, I have really had mixed experience. It seems that for each good experience I have there is equally one just as bad. I think next time, I will just use a rental truck from Home Depot.

ELIZABETH A. 
Rating:
5.0

Customer did not leave a comment.

Joseph N. 
Rating:
5.0

Customer did not leave a comment.

Natalee F. 
Rating:
5.0

Customer did not leave a comment.

Rosita C. 
Rating:
5.0

Customer did not leave a comment.

Danielle H. 
Rating:
5.0

Nothing. I went twice in two weeks and the gal there was super friendly and helpful.

Matthew W. 
Rating:
2.0

Person working the desk was extremely rude. Apparently U-Haul policy is that if you don't pick up at exactly the time you request, they cancel your reservation ( should make that clearer during reservation process). She acted like she was doing me a favor to call me with an attitude to tell me it was going to cancel. When I apologized and told her it was not clear on the website, she continued to tell me it was my problem and I should have known. Very unprofessional. I will not be using this location again in the future and would never recommend anyone to them for anything. In fact, I may not be using U-haul again because I believe if you are going to have insane company policies, you should make customers aware so they can avoid being chastised by the employee when they arrive to pick-up.

Christopher W. 
Rating:
2.0

The truck had a bottle and pieces of pretzels behind and under seat, cup holders were dirty, and the truck leaks in the back

Sandra M. 
Rating:
4.0

Customer did not leave a comment.

Katherine M.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Derick R. 
Rating:
2.0

Took us 3 hours to finally pick up the trailer. One if the ladies was rude& gruff. Trailer leaked a little

GREGG W. 
Rating:
5.0

Very friendly lady

Tyler P. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Kenneth and Magaly S.  |  First Impressions 
Rating:
5.0

Have really liked the employees and the owner. All have been great to work with.

CHARLOTTE L. 
Rating:
5.0

Was a very good experience. Was in and out quickly. Appreciate the great service. Cheers!

BRADLEY P. 
Rating:
5.0

This store does an excellent job every time. Not much they can do to improve.

Denise S. 
Rating:
5.0

Customer did not leave a comment.

Roderick B. 
Rating:
5.0

Customer did not leave a comment.

Trai A. 
Rating:
4.0

Customer did not leave a comment.

Melissa C. 
Rating:
5.0

I tried to use the website to return the truck. It didn't work.

Carol S. 
Rating:
5.0

Excellent store and management to visit.

Gihan S. 
Rating:
5.0

Customer did not leave a comment.

Leylia M. 
Rating:
3.0

Truck had burn Mark's all over from cigarettes and smelled like cigarettes then was over charged for miles when a photo was taken during check out of the actual miles

Tamara D. 
Rating:
5.0

Customer did not leave a comment.

Keywon B. 
Rating:
5.0

Very knowledgeable and helpful at this location.

Randolph C. 
Rating:
5.0

for some reason loading my driver's licence pictures in advance didn't work, and they needed to be photographed again once I arrived onsite

Raffaele L. 
Rating:
5.0

Customer did not leave a comment.

Brant B. 
Rating:
5.0

Customer did not leave a comment.

Pedro V. 
Rating:
5.0

Customer did not leave a comment.

josue R. 
Rating:
5.0

Well operated site

Cheryl B. 
Rating:
5.0

Customer did not leave a comment.

Eduardo B. 
Rating:
5.0

Customer did not leave a comment.

Wilfredo C. 
Rating:
5.0

Excellent

John M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cheryl B. 
Rating:
5.0

Customer did not leave a comment.

Carolyn G. 
Rating:
5.0

Customer did not leave a comment.

Francisco A. 
Rating:
5.0

good as is

andres b C. 
Rating:
5.0

Excellent service as always!

Sandra P. 
Rating:
5.0

friendly, fast costumer service.!

MARK B. 
Rating:
5.0

Customer did not leave a comment.

BETSY E. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

Antonio B. 
Rating:
5.0

Customer did not leave a comment.

Carl G. 
Rating:
5.0

Customer did not leave a comment.

Alan W. 
Rating:
3.0

Customer did not leave a comment.

Johnnie K. 
Rating:
5.0

Exceeded my expectations

Carl G.  |  First Impressions 
Rating:
5.0

Millie was awesome and the truck was great 👍🏼

David G. 
Rating:
5.0

Customer did not leave a comment.

emma H. 
Rating:
5.0

Customer did not leave a comment.

CRISTINA O. 
Rating:
5.0

Excellent employees. Extremely friendly and helpful as I have a very hard time walking. I will always use this location and will highly recommend these wonderful people. Thank you.

Sandra P. 
Rating:
5.0

Online communication should be faster.

Gustavo A. 
Rating:
5.0

Customer did not leave a comment.

Cynthia E. 
Rating:
5.0

Customer did not leave a comment.

Mirinda H. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Outstanding customer experience!

RONALD L. 
Rating:
5.0

Excellent experience! Earned a repeat customer for sure!

Jose V. 
Rating:
5.0

Customer did not leave a comment.

Amanda P. 
Rating:
4.0

Customer did not leave a comment.

Elena D. 
Rating:
5.0

Customer did not leave a comment.

Jason G.  |  First Impressions 
Rating:
5.0

Millie McClure is very customer focused and exactly the type of person you need facing your customers!

Timothy B.  |  First Impressions 
Rating:
5.0

No issues moving in..

Alana A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william n.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Constance E.  |  First Impressions 
Rating:
5.0

Keep up the Great work- Wendy & Mellie

Stanley A.  |  First Impressions 
Rating:
5.0

Millie and the whole crew are very good people to work with. Never ever a problem. I would give them ten stars if they had it.

Richard T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

eric w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Reychelle V.  |  First Impressions 
No reviews have been submitted for this location.

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