Customer Reviews for U-Haul Moving & Storage of Downtown Riverfront
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Downtown Riverfront
David J. on
A 5 minute drop off. Snap!
rhonda B. on
Everything Was Great!!
Linda I. on
The staff was very helpful and very accommodating
Jeanne R. on
Check in after hours required a bit of time to submit pictures. Not a quick drop off.
valencia E. on
I was charged a $20 overnight fee, even after I went online and completed the steps to return it. The system did not record the process even though I was given a screen that thanked me for returning the rental.
edrina S. on
Exceptional
Kevin P. on
The customer service staff were outstanding!
Mark B. on
Great counter service with a wonderful attitude!
montijhara R. on
Great service !
Victoria C. on
Shelby was amazing!!!! So informative and helpful throughout our whole experience!
Jennifer M. on
I just love courtney and how she treats here customers
Juan M. on
This place was amazing! Courtney and her staff were outstanding, friendly and helpful. One of the staff helped me with my stuff since I was by myself and needed help. I didn't even ask for help and they were there. I've never been to a U-haul facility with this level of customer service. They really care about their customers! Overall Outstanding.
WAYNE M. on
Again good job
Jay F. on
Nothing! Everything went perfect!
Richard R. on
Warning! U- haul will hold a trailer for you at a location that doesn't even have trailers. Their computer doesn't check. Added 2 hours to a very long trip!
Brenda H. on
Everyone concerned was friendly plus organized. I would use this location again. Thanks for a good experience!
Tyrone S. on
the manger was great
tiyikie m. on
Very helpful great Customer Service
David S. on
Great service.
Chris F. on
This location is the best! Courtney Christie and Garrett were very helpful, polite and attentive and friendly. Big props to the management at this location.
Shandreka S. on
Staff was very helpful and customer service agent that made my reservation was awesome
larry b. on
The service was average.
Dorothy D. on
It was all fine. Wish the ceiling had been solid instead of mesh wires. I worried about rodents and roaches but everything was fine and no problems when I picked up my things. Staff were helpful.
Karen F. on
Very knowledgeable and helpful manager. Unit was very clean. No reservations about storing my furniture at this location. Kudos to UHaul!
monique w. on
I would definitely recommend this facility to anyone I would definitely use this facility again
LaJavia A. on
Awesome location
pauline s. on
Everything was taking care of very friendly
orlando j. on
None
Taylor M. on
Brenan was an incredible help! He stayed half an hour past close to help me move a few heavy items into storage. Excellent customer service and a great, hard working group of people! Highly recommend
crystal l. on
super nice guy......eager to help. very thorough. it was a pleasant experience.
Renata D. on
Amazing staff. The lady that was helping me is so nice and prompt. Best customer service I have ever received.
Patricia D. on
Very friendly and helpful!
Patricia D. on
The lady that took care of us was great!! Very patient, understanding and very helpful!!
Teresa D. on
Courtney went above and beyond to provide excellent customer service. She is knowledgeable, showed professionalism and understood my needs, which made the experience seamless!
orlando j. on
Keep up the good work
Meshell B. on
Thank You
yarnell b. on
Meet all my needs .