Customer Reviews for U-Haul Moving & Storage of Downtown Riverfront

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Downtown Riverfront

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David J. on

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A 5 minute drop off. Snap!

Daniel R. on

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Customer did not leave a comment.

Lisa S. on

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rhonda B. on

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Everything Was Great!!

Linda I. on

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The staff was very helpful and very accommodating

Nathan M. on

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Jeanne R. on

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Check in after hours required a bit of time to submit pictures. Not a quick drop off.

thomas R. on

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valencia E. on

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I was charged a $20 overnight fee, even after I went online and completed the steps to return it. The system did not record the process even though I was given a screen that thanked me for returning the rental.

edrina S. on

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Exceptional

Kevin P. on

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The customer service staff were outstanding!

Francisco G. on

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Customer did not leave a comment.

Mark B. on

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Great counter service with a wonderful attitude!

montijhara R. on

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Great service !

Steven G. on

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Anthony R. on

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Victoria C. on

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Shelby was amazing!!!! So informative and helpful throughout our whole experience!

Jennifer M. on

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I just love courtney and how she treats here customers

Juan M. on

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This place was amazing! Courtney and her staff were outstanding, friendly and helpful. One of the staff helped me with my stuff since I was by myself and needed help. I didn't even ask for help and they were there. I've never been to a U-haul facility with this level of customer service. They really care about their customers! Overall Outstanding.

WAYNE M. on

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Again good job

Scotty W. on

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Jay F. on

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Nothing! Everything went perfect!

Richard R. on

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Warning! U- haul will hold a trailer for you at a location that doesn't even have trailers. Their computer doesn't check. Added 2 hours to a very long trip!

Michael C. on

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Cameron A. on

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Alexandra P. on

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Jennifer C. on

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Doug S. on

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Brenda H. on

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Everyone concerned was friendly plus organized. I would use this location again. Thanks for a good experience!

Trimaine A. on

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Tyrone S. on

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the manger was great

tiyikie m. on

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Very helpful great Customer Service

David S. on

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Great service.

David M. on

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Customer did not leave a comment.

Chris F. on

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This location is the best! Courtney Christie and Garrett were very helpful, polite and attentive and friendly. Big props to the management at this location.

Shandreka S. on

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Staff was very helpful and customer service agent that made my reservation was awesome

larry b. on

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The service was average.

Dorothy D. on

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It was all fine. Wish the ceiling had been solid instead of mesh wires. I worried about rodents and roaches but everything was fine and no problems when I picked up my things. Staff were helpful.

Karen F. on

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Very knowledgeable and helpful manager. Unit was very clean. No reservations about storing my furniture at this location. Kudos to UHaul!

monique w. on

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I would definitely recommend this facility to anyone I would definitely use this facility again

LaJavia A. on

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Awesome location

pauline s. on

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Everything was taking care of very friendly

orlando j. on

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None

Taylor M. on

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Brenan was an incredible help! He stayed half an hour past close to help me move a few heavy items into storage. Excellent customer service and a great, hard working group of people! Highly recommend

crystal l. on

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super nice guy......eager to help. very thorough. it was a pleasant experience.

Renata D. on

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Amazing staff. The lady that was helping me is so nice and prompt. Best customer service I have ever received.

Patricia D. on

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Very friendly and helpful!

Patricia D. on

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The lady that took care of us was great!! Very patient, understanding and very helpful!!

Teresa D. on

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Courtney went above and beyond to provide excellent customer service. She is knowledgeable, showed professionalism and understood my needs, which made the experience seamless!

orlando j. on

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Keep up the good work

Meshell B. on

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Thank You

yarnell b. on

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Meet all my needs .