Customer service was great. The staff at this location went above and beyond to assist and made an extremely stressful situation much less stressful. Im thankful beyond words to her. Will only use this location from now on.Ashley H.
Moving Truck Rental in Shreveport, LA at U-Haul Moving & Storage of Downtown Riverfront
Shreveport, LA 71101
(Location was formerly the Shreveport Times Newspaper)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Shreveport, LA 71101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Ms. Eva and Ms. Holly went over and beyond to make sure I was well taken care of. Excellent customer service from the parking lot, all the way to my lock on my storage unit. I will most definitely recommend this location on Lake Street to anyone I know that needs U-Haul services. Hands down those two ladies are the BEST!!!CHAYLONE B.
Prompt and knowledgeable employees. Hard to improve, what is working so well should not be changed.George D.
I have rented quite a few vehicles over the years and this was perhaps the smoothest, most professional, hassle-free experience I've had. Your rep deserves much of the credit for this.Joel G.
No improvements needed.RAVEN J.
Everything was perfect, nice and clean new equipment.William G.
Efficient out and check-in. They know their business.Edgar R.
Only negative was truck smelled like cigarette smoke and weed.Kenneth N.
Very prompt and well stocked!Amy K.
well all i see is keep doing what you are allready doing.thats offering great coustomer service.GEORGE W.
Update computers or softwareJEFFREY C.
The weather was bad, so they really could not clean the vehicle, but they annotated it so we didnt have a problem turning it in.Clinton F.
I sent my husband to pick up the Uhaul after I had made the reservations online. When he got to the location (after it being switched 4 times). The lady didn't go by my reservation and just added what she wanted. My reservation was for 6 something and my husband ended up paying 750 something dollars. When I questioned it on the phone she said it was a â€œ$100 deposit that would be refunded once the uhaul was returnedâ€. There was no such deposit listed on the paperwork my husband returned with and I have received no such deposit since returning the Uhaul. If I didn't have to move in such urgency I would have canceled my truck just based on this lady.BILLY M.
The service was excellent I love itJERRY L.
I was charged $10 for a dolly to move my refrigerator that was not given to me...but when I used the dolly that was on the truck, they charged me an additional $7 on top of that????LOUIS H.
Thank you eveBelinda L.
The customer service was fantastic. The vehicle while clean but could use a little TLC in the maintenance department. Again, I can't think the customer service enough for being so kind and helpful on the day. Finally, I did not have a physical copy of my license but have a digital one that is state approved. I know that y'all cannot take those at this time, but I would consider reevaluating that policy.CHRISTINA S.
Excellent service by staff, was a little annoying having to walk across a busy road to get the truck, would of been nicer if it was ready to pickup at the office but everything else was great!JASON G.
The customer service was the best I have had at a Uhaul.SARAH T.
No improvements needed. The staff are amazing, helpful and very patient. Thank you!ROBIN A.
Extremely helpful and professional one of the best experiences I have ever had, the staff was excellent. Please thank them for the great service.DEMARA W.
Aaron is awesome! He was very thorough and concise with instructions on how to receive and return the uhaul truck. He's a great asset to the company!!CARMEN W.
Courtney is awesome!CASEY A.
Nothing, Ms.Miles was very helpful and patient with me.OMEGA F.
Everything was great and was what I expected. Thanks!eric F.