Customer Reviews for U-Haul Moving & Storage of Eastern Sylvania

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Eastern Sylvania

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Nityasri G. on

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Customer did not leave a comment.

Craig G. on

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no comment

Brent M. on

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Customer did not leave a comment.

michelle g. on

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The two women who help me were FANTASTIC!

Frances G. on

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There was no lighting where my storage was

Maria P. on

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General manager at Reynolds set it up and did not say how location was on Monroe street and locks were not provided. Had trouble opening the unit due to door not being mantained properly-rust.

Brent S. on

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na

Hussain A. on

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I was supposed to get a 5x10 storage unit to store my motorcycle. The storage was horizontal and barely can fit a bicycle inside. Totally disappointed with the service.

jeff k. on

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They were extremely helpful to me on a difficult move. Highly recommend

TERRY B. on

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fast service

Sheri V. on

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I just happened to get lucky when I got here. This storage facility is no longer open. There is still storage here, but you have to call Reynolds Road if you need anything.

Steven B. on

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I was very happy with my unit and the way the place felt secure and safe.

Robin M. on

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There was nobody manning the location. Took me several hours to find out I had to go to another location to get service. Phone number only rings to a national phone center. Horrible service.

kathy a. on

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There was an outlet advertised on the website that I could rent a truck and storage unit, I had to go to two different locations to rent the truck and yet another to rent the storage space.

Terry C. on

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The trailer I used pulled like a dream. Thank you.

dAVID W. on

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sorry you stopped manning this store. I loved the convienence of it.

VICTORIA'S SECRET S. on

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U-Haul always makes things difficult for a corporate customer, and the center associates don't understand how to service the corporate customer.

WILLIAM S. on

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I thought it was pretty crappy that you upped the price of the storage unit and then take the employees out of the office without prior warning.

Elizabeth J. on

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1 reason I chose this location was the onsite personnel, but when I checked out I saw it was a remote location now and I was never notified ;(

James R. on

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It is too expensive for the storage unit that i had for each month