Customer Reviews for U-Haul Moving & Storage of Easton

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Easton

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Michel T. on

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The attendant went out of her way to accommodate my needs. It was my first time renting a truck and won’t be my last. Very professional.

Anthony N. on

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Very clean location and helpful people.

Howard S. on

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Very welcoming and friendly customer service at this location.

William H. on

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Just wish I could get through to the location quicker rather than call center nd on hold

GARY M. on

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Had to wait 30 minutes for an employee to show up in lobby when I picked Up . Then I was charged $30 for putting $12 gas in vehicle . After 20 years of renting in Easton this is my last

Gregory F. on

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The booking was a complete nightmare, not due to this location issues, was an issue with the app and central reservations. I am reluctant to consider booking and then changing the booking in the future.

Kolester C. on

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Customer did not leave a comment.

Nancy B. on

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Let the customer be notified of the rate per mile before they rent the truck , I was unaware that the weekend prices were much higher then during the week, the first time I called I was told 34 for the day then the next time was 73 then it was 89 and when I returned the truck I ended up paying 143 for just that day!

Natalie F. on

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William W. on

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like the hours and the woman there. also was easy to rent over phone. only complaint could not log on to web site when I returned it after hours

liana A. on

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Stacia S. on

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Mark S. on

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Ernist S. on

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Great people to work with. My experience could not have been better.

MARTHA W. on

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Rudolph Z. on

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Headlights are 3feet from front of truck had to use high beams just to see and the law does not like that or other drivers and windshield wipers where very bad and old

FELIX C. on

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Great service, clean, well lite. Basically everything you need to ensure your belongings are protected. KELLY..... Was amazing, she went way above and beyond to assist. Thank you Kelly for everything.

Nathan B. on

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Customer did not leave a comment.

W CLINTON P. on

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The person providing service was courteous and professional. Her briefing was helpful and made my wife and me comfortable storing our belongings

Lee K. on

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Keep doing what you are doing - first class all the way.

Sarah T. on

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This was the best experience I have ever had when renting a moving truck... The staff were friendly and helpful and the van was brand new. All in all what I experienced was 5 Star service which is difficult to come by in this day and age. I will absolutely be back next time I need a truck

Everett M. on

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The service was very helpful and on time. The personnel were very considerate to my needs and helped me complete my task. They were awesome.

andrew P. on

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Attendant was in storage facility when myself and another patron were there seeking service. Try bells and called to no avail. Waited 10 minutes to be acknowledged. Other than that everything was fantastic! Great cust service, easy process. Thanks!

FELIX C. on

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OMG.... Ms. Kelly was sooooo amazing and truly helpful, totally went above and beyond to help and support me. Truly thankful and grateful to her, and the other lady, super great experience.

James H. on

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roy F. on

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From Baltimore cleaned out a uhaul storage unit in Trapp Md moved it to Chestertown Md truck back to Easten Md everything went great no problems Thank you

Gina W. on

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Donald M. on

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Great customer service. Cruise control would have made the trip much better.

Richard B. on

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Kayla R. on

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Great service and equipment. The move went very smooth with UHaul.

Claude P. on

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Best in the eastern shore

Gina W. on

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James B. on

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AMY D. on

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Kim, the rep who helped me, was fantastic. Very knowledgeable and nice.

Danae W. on

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Excellent service! Friendly and funny staff and very accommodating. I would very much recommend.

MARK F. on

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Facility was immaculate and the staff fantastic! Thank you Miss Kim for your kindness and found friendship over the years! God Bless!

Peter S. on

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Very friendly, personable and professional staff.

Andrew V. on

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👍👍👍

Tobe C. on

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Very well run facility.

pady s. on

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Awesome experience

JUDY F. on

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Excellent facility; helpful and knowledgeable staff. I highly recommend this facility.

sarah s. on

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Facility was nice ....however, I just got furniture out & have items badly damaged. Antique Dining room table, side table, sofa/chairs "discolored" from temperature issues! Contact me asap!!!

Phyllis C. on

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Great facility. Clean, cool, and convenient.

ROBERT D. on

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Thank you for great service and great staff.

GIL C. on

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Super friendly and super clean!!!!