Customer Reviews for U-Haul Moving & Storage of Easton

6,310 reviews

2413 Nazareth Rd   Easton, PA 18045
(25th St Shopping Plaza -Far east of parking lot Behind the Quality Inn)

(610) 250-7893

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(610) 250-7893

2413 Nazareth Rd
Easton, PA 18045
(25th St Shopping Plaza -Far east of parking lot Behind the Quality Inn)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert E. 
Rating:
5.0

A/C didn't work in the truck

Frank J. 
Rating:
5.0

Customer did not leave a comment.

Eric P. 
Rating:
5.0

The company is very responsible...Thanks

Jose M. 
Rating:
5.0

excelent service

Jose J. 
Rating:
4.0

Customer did not leave a comment.

Jose H. 
Rating:
3.0

Fix or purchase new vehicle

ANTHONY T. 
Rating:
3.0

Lock box to drop keys was not secure. Box kept opening.

Andrew C. 
Rating:
4.0

Customer did not leave a comment.

chey F. 
Rating:
3.0

Customer did not leave a comment.

Elio C. 
Rating:
4.0

Customer did not leave a comment.

Kurt B. 
Rating:
5.0

Customer did not leave a comment.

CHARMAINE L. 
Rating:
5.0

Customer did not leave a comment.

Robyn S. 
Rating:
5.0

Thank you

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

Kevin C. 
Rating:
4.0

Customer did not leave a comment.

Aileen E. 
Rating:
3.0

The bill was much to expensive,

Richard L. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
4.0

This is the 2nd time the mobile app did not work properly at the U-Haul facility. There was no problem setting up the rental through the app, it was the pick-up section at the store that wasn't registering on the store computer. The attendant at the counter was helpful and we finished the order manually.

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

Ronald M. 
Rating:
4.0

Customer did not leave a comment.

Kevin M. 
Rating:
3.0

I never got a receipt for my rental

Richard U. 
Rating:
5.0

Customer did not leave a comment.

Christopher R. 
Rating:
5.0

Customer did not leave a comment.

steve H. 
Rating:
3.0

Customer did not leave a comment.

Michael M. 
Rating:
3.0

Customer service was kind of slow even with a reservation

Sebastian P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

mindy K. 
Rating:
5.0

Customer did not leave a comment.

Mathew K. 
Rating:
3.0

I don't know the answers to the drop off place. I was injured in the move.

Susan L. 
Rating:
4.0

Customer did not leave a comment.

Argennys P. 
Rating:
5.0

Quick and convenient location to my home. The trailer was exactly what I needed. Customer Service was perfect. Thanks for everything!

Christopher M. 
Rating:
4.0

Customer did not leave a comment.

patrick B. 
Rating:
5.0

Customer did not leave a comment.

Ethan A. 
Rating:
1.0

Customer did not leave a comment.

Abdul-Malik S. 
Rating:
3.0

The app to make things fast didn't work and we lost a lot of time waiting oas customers before us also unable to complete on app set us behind and missed ability to use service entrance at our new apartment building making the move much more dufficult

Brenda C. 
Rating:
5.0

Helpful employees courteous

Janet W. 
Rating:
4.0

It took several attempts to clear up an "outstanding issue" that involved an extended family member, but my last 2 rentals finally did NOT involve calling a corporate number, waiting almost an hour, and eventually being cleared to rent. Other than that, service has been good.

WMichael H. 
Rating:
5.0

Customer did not leave a comment.

Helio M. 
Rating:
4.0

Original truck was cancelled without me actually cancelling it. Tried to get the same truck back but it wasn't available. Was forced to use an "in town" truck which obligated me to drive more miles and cost me more money.

Alan N. 
Rating:
5.0

Customer did not leave a comment.

Mark V. 
Rating:
2.0

The people working there are very rude.

John L. 
Rating:
5.0

Everything was fine but when I returned the cargo van they said I would get an email confirming I returned the van but I never got an email.

Paul S. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey L. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey L. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey L. 
Rating:
5.0

Customer did not leave a comment.

mark C. 
Rating:
5.0

Customer did not leave a comment.

NagaSpandana M. 
Rating:
3.0

I know it probably has nothing to do with you guys or your company but I had to walk around the entire grounds more than once to find this truck. It would have been much easier if the lot was labeled and I wasted alot of valuable time trying to find it. Still a great experience and I would rent from you again.

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

William A. 
Rating:
3.0

Customer did not leave a comment.

ERIKAL E. 
Rating:
1.0

The person working was rude and then tried to use his authority to tell me I can't rent here no more

Vylisha S. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
3.0

Customer did not leave a comment.

Marlon W. 
Rating:
5.0

Customer did not leave a comment.

Michele H. 
Rating:
3.0

Upon returning the vehicle which was after hours after trying to spend over a half hour with the online service I was still not able to get a confirmation saying I return the vehicle at the time that was required to do and I gave up I have yet to see a final bill I don't know why you have me try to put my phone number in and a password that can't be accepted so work out your system

Randall O. 
Rating:
5.0

Customer did not leave a comment.

Jose P. 
Rating:
5.0

Customer did not leave a comment.

Karen L. 
Rating:
5.0

Please don't have the customer take a photo of their own drivers license with the website. I had a very hard time doing so. There must be some sort of way to do it on the employee side with some sort of scanner.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Chris K. 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
4.0

Everything with this rental went very well.

Mark L. 
Rating:
5.0

The EASTON PA location is very clean and the workers were very polite and courteous. I would definitely recommend this location to all.

jaime M. 
Rating:
5.0

I rented a 6x12 utility trailer which was great, but there wasn't a wheel jack mounted to the trailer. This made it a heavy lift to mount the trailer to the lift of my truck, even for two people. In addition, if I had to remove and reinstall the trailer during the use of the trailer it would have been nearly impossible to lift by hand, by myself without mechanical help ie: car jack. This situation is unacceptable. ALL enclosed and utility trailers should have wheel jacks mounted to their tongues. Just add .50 cents to $1 per rental. It would pay for itself in no time. This would not only prevent injuries to customers, but it would reduce injuries to employees. I presently own trailers and have owned big boats. I always have had wheel jacks on all my trailers. All in all, no problems with the trailer rental. I do want to commend Curtiss the gentleman who processed my rental. He was very professional and helpful. Plus he seemed like a really nice guy. I used to go to a different location. I will now drive a few extra miles to use this U-Haul site.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

Jose E. 
Rating:
5.0

Approx 7 people in line with only customer associate available but this gentleman was efficient and courteous. You have a great employee

michael H. 
Rating:
4.0

The staff member was efficient. I have no complaints about him. But I have used this location for rentals a few times now, and it never seems to have adequate staffing. I want to be clear that the staff person I dealt with did a good job, but staff here appears overworked. The location needs more staffing.

Michael K. 
Rating:
5.0

Justin always does an outstanding job . I had to make a small adjustment with the equipment I needed to use and Justin took care of it right away. I was in the store and out in 15 mins. Thank you Justin

David S. 
Rating:
1.0

The documented fuel level was wrong and it cost me an extra 1/4 tank to return the truck. Will not be using UHAUL again.

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Peteris Z. 
Rating:
4.0

Perfect

David G. 
Rating:
4.0

Customer did not leave a comment.

Marlon W. 
Rating:
5.0

Customer did not leave a comment.

Maria A. 
Rating:
5.0

Customer did not leave a comment.

Matthew G. 
Rating:
5.0

Customer did not leave a comment.

Mark N. 
Rating:
3.0

While the 26 footer wasn't filthy, I had to sweep out quite a bit of dusty detritus before using and returning it. The previous user was less diligent in cleaning after themselves. Other than that, the unit was fine. This is my 2nd rental from this location in as many years, and both times there was an "outstanding issue" (not relating to me personally) that each time was addressed and allowed me to rent. Each time it took the better part of an hour to connect with a representative. Both times I expected the issue to be permanently resolved. However, I suspect this was, and will not be, the case. I am sure that if I should again try to rent from U-Haul, I will have to endure this unfair treatment again. I do not blame the local establishment at 25th Street, Easton, PA, which is why I will recommend them. This is at the corporate level, and I am very disappointed.

William H. 
Rating:
4.0

We had an issue after dropping off the truck. Turns out the truck I was given did not match the contract. This caused over a week of uncertainty and anxiety. The person doing the rental contract should pay more attention to this, as a renter may not be aware.

John S. 
Rating:
5.0

Another good experience. Easton location has always been top notch and helpful.

Don J. 
Rating:
1.0

Reserved truck for 9:00am. No employees were there to open store until 9:30am and when I did get keys to truck I was not actually able to leave lot because of line of drop off vehicles in the way of a clear path for exit. By the time I left the lot it was 10:00am. Still was able to return truck by original drop off time however was 4 miles over original requested limit. Asked employees at store if this charge could just be waived as courtesy for inconvenience for wait time to pick up and was told this was my fault for going over miles and nothing could be done. Will likely use different UHAUL location for all future truck rental needs, regardless of location convenience of this location.

Eric W. 
Rating:
3.0

I needed to change my equipment because of the weather. The manager was great.

Neal R. 
Rating:
5.0

Only is that a 10x10x6 is pretty small and the video advertising it is misleading

Eric I.  |  First Impressions 
Rating:
1.0

Well I would make sure the employees show up when the store opens, not 25min later after you call corporate to get some one there.

Joshua W. 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
5.0

Customer did not leave a comment.

Christopher R. 
Rating:
3.0

Customer did not leave a comment.

James F. 
Rating:
5.0

I was overcharged for the amount of gas I used. I logged less than 7 miles on the vehicle I rented. I was charged for 2 gallons of gas. This vehicle certainly gets more mileage than 3.5 miles to the gallon. The paperwork I received at the time of my departure and a photo that I took with my phone upon return clearly show that the gauge hardly moved. I need someone to contact me on this issue. If I do not have this resolved soon, I will be contacting my credit card company to file a dispute over the charge for the gas. I already sent off an email to your company yesterday about this issue and have not received a response.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Frank G. 
Rating:
4.0

Customer did not leave a comment.

Tina K. 
Rating:
5.0

Customer did not leave a comment.

Vipul P. 
Rating:
5.0

Customer did not leave a comment.

Matthew C. 
Rating:
4.0

Customer did not leave a comment.

Richard T. 
Rating:
5.0

Customer did not leave a comment.

Benjamin W. 
Rating:
5.0

Customer did not leave a comment.

william s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Wilfredo V. 
Rating:
1.0

Worst experience ever ! I went to U-Haul to get an outdoor storage, when I asked the store associate if the storage unit they had was outside he said yes , when asked if a small trailer can be put inside he said as long as it fits you can store it . When we got the card and went looking for the storage we couldn't find it outside . By this time the store associate left for the day , and another store associate had to help us find the storage that was inside the storage facility! Waste of time and money , I would have never left my other storage unit for this one . The guy who helped us was very careless and wasted our time !

Cristana M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Carlos E. 
Rating:
5.0

Customer did not leave a comment.

Rhonda K. 
Rating:
3.0

Man in front didn't know where room 1119 was..looked for almost 10 min..room to small got larger one...inform the qorkes there where the rooms are

Christopher S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

lorraine j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
2.0

I hate everything about the uhaul experience anymore. Everything from check in to drop off is nothing but a hassle. Why do we have to do all the work now. Check the vehicle, check the milage, check the gas, take pictures verify pictures, ooh and then do it the fuck again for drop off. This is probably the last time I use uhaul. My truck tire had less than 20 PSI init and the guy just says it just needs alittle air. He got it. No, tires don't magically lose that much air. Something is wrong with it I say. He Says no. Well guess fucking what? The tire went flat while i had the truck in the pouring rain with my stuff in the bed you good for nothing idiots.

Robert S. 
Rating:
4.0

Customer did not leave a comment.

Sequoia C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

tracey S.  |  Overall Experience 
Rating:
5.0

Everyone was very helpful and friendly.

Michael F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexis r.  |  First Impressions 
Rating:
5.0

Tysvm ❤️ To All Staff @25th Street Easton PA. U Rock❣️❣️❣️❣️❣️💯👍👌💗😎

Kimberley G.  |  First Impressions 
Rating:
5.0

Tyler, Christian, Bruce, Zahir,& Isaiah were Outstanding! They have all been very helpful, quite knowledgeable of the fees and products available and extremely professional. It's about time we see this level of customer service I. Our area. Much appreciated Guys...please keep up the good work 👏.

La-Kisha L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DASHON H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annette harrigan S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIE M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

greg h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jessica s.  |  First Impressions 
Rating:
2.0

I have had the U-Haul self storage for a full year. It’s been extremely difficult reaching anyone in the front office. I live out of state so it’s hard for me to just drive there to speak with someone. I recently filed a claim and the employees have limited experience and knowledge regarding procedures and whether I needed to keep my storage unit open. I’m also trying to track down my adjusted at Rep West which has only been time consuming. I have reported my concerns to the front office this week and hoping to have a resolution very soon.

Jena V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

elizabeth l.  |  Overall Experience 
Rating:
5.0

I will no longer go anywhere else the place is clean and friendly environment ....hate to leave but no longer need storage space at the recent moment...ty staff at uhaul...

Bonnie Sue H.  |  Overall Experience 
Rating:
5.0

Asst. Manager was great. He made us feel comfortable and went above and beyond to get us what we needed. He is truly an asset to the company.

Arhtur I.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Victoria B.  |  Online Move In 
Rating:
3.0

Not. Moving anything in till 24 or 25 of November

Nancy F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Madelin L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charmaine P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edmund P.  |  Overall Experience 
Rating:
5.0

The ability to have someone there sign for packages is a very nice perk.

Michael C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Edmund P.  |  First Impressions 
Rating:
4.0

Extraordinarily clean, kempt and never any issues with customer service.

albert a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GREGORY E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brett P.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Brittany N.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

kiara o.  |  Overall Experience 
Rating:
5.0

Impressive cleanliness and maintenance. Very responsive, flexible, and friendly staff.

Peter C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deirdre W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa C.  |  Overall Experience 
Rating:
1.0

Storage unit was not available upon arrival, despite having reservation confirmation in-hand. Staff was of zero help whatsoever. Had driven 2.5 hours with a U-haul truck full of stuff (this was booked at same exact time as storage unit, and confirmation for truck was on same invoice). Horribly ran location. Absolute joke. Would never recommend to worst enemy to deal with this company and the people at this location

John N.  |  Overall Experience 
Rating:
1.0

Only 2 people working. Neither knows what's going on. I payed for a 10x10 storage on line. Get there and had to give all info over again and run my credit card AGAIN. I specifically asked for an outside unit. They gave me an inside unit with a 5' door in a tight hallway. I can't get anything in there. After 1hr and 40 mins, no one knows how to refund my money.

Jeffrey M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

john l.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ana-maria s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiesha N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joanne M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GREGORY E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ray p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

julia v.  |  Overall Experience 
Rating:
3.0

There were lots of dust and cobweb.but I will not put the full responsibility on Uhaul , I think the better deal is should be an acute term dealing with storage. My storage was in for too long. I have never had an experience with long term,so that could of been the reason for all that dust that accumulated.

Martha F.  |  Overall Experience 
Rating:
3.0

I only selected the storage there because I had to drop the truck off. The storage units are a bit pricey. I did see some for less.

Deirdre W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer s.  |  Overall Experience 
Rating:
5.0

I far prefer dealing with the facility directly. The call center seemed only interested in getting me to to commit to renting more stuff and reserving stuff. I didn't realize until I walked into the facility that I had not reserved the type of unit I wanted. Luckily, the on the ground staff fixed things quickly.

Peter C.  |  First Impressions 
Rating:
5.0

The individual who helped me with more than great. Unfortunately, I am moving out of state, and will miss their professionalism. I wish all location and employees are similar to that location.

Mohamed M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sheldon C.  |  Overall Experience 
Rating:
5.0

I was renting a client control storage unit for a year and was very happy with over-all experience. Great Team at this location.

David P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Issachar A.  |  Overall Experience 
Rating:
1.0

My storage unit was flooded and some of my furniture was thrown out. The facility didn't remove the snow properly making hazardous conditions entering the storage unit that may result in a slip or fall.

Kia M D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

amanda B.  |  Overall Experience 
Rating:
4.0

Snow removal and preparedness is awful. No preparing was done prior to a storm and the Peking lot was disastrous and slippery. Ice every where and no rock salt used anywhere.

JEREMY C.  |  First Impressions 
Rating:
3.0

I was disappointed with the storage I reserved a 10x10 storage unit online but when I got there the storage was unavailable due to a leak and all they had was the largest storage unit available at $279 a month I was offered the choice of going to a different facility which I did not want to drive to they did give me the first month's rent free but I was still disappointed because I will have to come out my pockets double the amount I wanted to do. They could have at least give me a discount since they didn't contact me to tell me in advance I wasn't going to get my storage unit.

Sheldon C.  |  First Impressions 
Rating:
5.0

Jamie at the Nazareth Pike location was wonderful! After a reservation mix up she went out of her way to accommodate my needs. She was polite, professional and helpful and all ended well with me getting a workable solution to my needs. Thank you..

Joanne M.  |  First Impressions 
Rating:
5.0

Staff was great! Unit was clean and easy to access.

amanda B.  |  First Impressions 
Rating:
3.0

Hard to get ahold of someone at the facility. Have to be put on hold and then finally get someone from the help center and hope they relate the message to the facility. Other than that, everything is good and highly recommended for anyone I know.

Brad F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff S.  |  Overall Experience 
Rating:
4.0

The manager was very difficult to work with he did not make things easy

raymond b.  |  Overall Experience 
Rating:
1.0

The worker are rude and don’t really care!

Walli G.  |  Overall Experience 
Rating:
3.0

I would have rated the Nazareth facility much higher, but I feel the service, considering other places, was drastically over priced (only place available in the area at the time). Beyond that, upon move out, the unit, and several of my items, were covered with mice droppings (found a dead mouse in an item stored).

John U.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paul D.  |  Overall Experience 
Rating:
4.0

Good

David L.  |  Overall Experience 
Rating:
2.0

Nice facility. Surprised to know UHaul won’t prorate your last month if you move out early so essentially I paid for three weeks I’m not using. They will be able to turn around and rent those spaces now, essentially being double paid for them. Last, the employees never seemed to know how to work the computer and made lots of mistakes. Often times they were more interested in being on their phone then actually helping people.

Cara G.  |  Overall Experience 
Rating:
5.0

I rented the unit from out of state for a friend in Easton,Pa. I was very satisfied with my "over the phone" & on-line service. My friend was very satisfied with unit and we both would recommend this facility.

Patricia W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVE K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

leslie m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tremaine G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

fredesvinda b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle C.  |  Overall Experience 
Rating:
5.0

Well maintained facility, hours are reasonable along with after hour card use!!

Jose B.  |  Overall Experience 
Rating:
5.0

Your service counter associates were great.

Michelle C.  |  First Impressions 
Rating:
3.0

too expensive!

Nelly V.  |  First Impressions 
Rating:
3.0

WE had to get two storage units in 1 week. This was our first encounter which went well. However 2 days later we got our second unit that purchase did not go well at all.

Allison R.  |  First Impressions 
Rating:
5.0

I’ve used several storage facilities over the years and Uhaul Moving and Storage of Easton is definitely the best.

michael c.  |  Overall Experience 
Rating:
5.0

Fantastic customer service...quick and efficient!

Luis T.  |  Overall Experience 
Rating:
5.0

Great personal costumer service!!

Alvaro T.  |  First Impressions 
Rating:
5.0

Entire process went smoothly!!

Jeffrey M.  |  First Impressions 
Rating:
4.0

My only comment I would make is at the entrance you have to use when the store is closed should have a ramp because it’s really hard if you have to geton one of the dollies up the step! Thanks!

Cristin C.  |  Overall Experience 
Rating:
5.0

Jamie was very accommodating, knowledgable and resourceful.

Tim M.  |  First Impressions 
Rating:
5.0

We enjoyed having our things here at this unit for the past few years. It was very clean, convenient and everyone was always very friendly & helpful. The price is also not too bad. All in all. Good.

Jonathan R.  |  Overall Experience 
Rating:
3.0

My unit was infested with mice . A lot of property damaged

Monae P.  |  Overall Experience 
Rating:
3.0

The storage facility itself is good, but I think it is pricy compared to other sites. It is conveniently located.

nancy b.  |  Overall Experience 
Rating:
5.0

The women who took care of us was professional, she new what she was doing and had us in and out in a flash. Thank you

Shawn H.  |  First Impressions 
Rating:
5.0

Easy to store and access units. Carts are very helpful. Only suggestion would be somehow better navigation maps and/or directions to get there. Its a little tricky the first time.

karin m.  |  Overall Experience 
Rating:
4.0

People were very nice

Patricia F.  |  First Impressions 
Rating:
5.0

Very good service

steven y.  |  First Impressions 
Rating:
4.0

As always with any storage unit there is a rodent issue. Staff was always very helpful, courteous, and professional..

timothy t.  |  Overall Experience 
Rating:
2.0

The attitude from the manager was not acceptable

lucretia rose s.  |  Overall Experience 
Rating:
5.0

Thank you for a great experience

ROBERT L.  |  Overall Experience 
Rating:
3.0

In my opinion you storage fees are a rip off

celeste w.  |  Overall Experience 
Rating:
5.0

The young lady who assisted us was friendly and knowledgeable about the availability of storage units and our necessary size. This was a last minute reservation and they were able to accommodate !!!

Jose B.  |  First Impressions 
Rating:
5.0

Great Customer service and clean unit.

Sarita G.  |  First Impressions 
Rating:
5.0

professional

Suzanne G.  |  Overall Experience 
Rating:
5.0

Franklin was very helpful.

VERGE C.  |  Overall Experience 
Rating:
5.0

Great place. Close to my home.

RONALD N.  |  Overall Experience 
Rating:
5.0

I really appreciate the time an opportunity working with U-Haul

rashida s.  |  Overall Experience 
Rating:
4.0

I had my storage unit there for over 4yrs and honestly, there is only one complaint I have about it, and that is the monthly rate increased I think like 3-4x! It went from I think $126 to $155!

MELANIE C.  |  Overall Experience 
Rating:
5.0

Everything about this facility was great. No problems. Was just what I needed for the time I needed.

jacqueline l.  |  Overall Experience 
Rating:
5.0

They were very helpful and knowing about packing and storing my items to last a long time.

michael m.  |  Overall Experience 
Rating:
5.0

The staff was helpful and understood what I needed.

David G.  |  First Impressions 
Rating:
5.0

Great service great people!

Jamie R.  |  First Impressions 
Rating:
5.0

All 3 staff there were excellent. I wondered how uhaul managed to get and keep such good staff. I know they aren't paying much.

James C.  |  Reservation 
Rating:
1.0

I was promised one month free storage when I signed up with a one way rental. Because U-Haul would not allow me to convert an local rental into a one way I lost free month despite paying same amount

Paul S.  |  Reservation 
Rating:
5.0

I really appreciate the way my needs were met and it was done in a timely fashion.

KAREN J.  |  Reservation 
Rating:
3.0

Rep on phone said 1st month storage free cuz of renting truck, upon returning truck got told no you have to pay and then they tried charging me for 3 days for the truck...

RICHARD W.  |  Reservation 
Rating:
4.0

Ez to rent and the location is in the nace area loved

wilson i.  |  Overall Experience 
Rating:
5.0

Excellent service

Russell V.  |  Overall Experience 
Rating:
5.0

Great service

patricia s.  |  Overall Experience 
Rating:
5.0

An excellent storage facility. Would use this U-Hall's services again if needed.

VIVIAN O.  |  Overall Experience 
Rating:
5.0

Everything was perfect. They were able to help us out and get exactly what we needed

Christopher C.  |  Reservation 
Rating:
5.0

Thanks

James S.  |  Overall Experience 
Rating:
5.0

My opinion, its the best services in the united states....

Dilcia R.  |  Overall Experience 
Rating:
5.0

This location is awesome! The place is spotless.All of the employees I encountered were very nice and helpful.I would definitely use this facility again.

Barry D.  |  Overall Experience 
Rating:
5.0

The staff was verg helpful amd friendly.

david l.  |  Overall Experience 
No reviews have been submitted for this location.

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