Very nice customer service. Very highly recommend
LLOYD BCustomer Reviews for U-Haul Moving & Storage of Elizabeth City
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The general manager was very knowledgeable and answered all my question's. She was also able to help me pick out a locking hitch pin after I forgot mine. She is an asset to the company.
ERROLL GYour app checked me out before I had finished uploading pictures. No personnel involved
JONATHAN BGreat customer service and Clean and maintain.
DARRLYE MI don’t like that employees had to use their own cell phones with an installed app to take pictures of my id’s. With identity theft so prevalent in today society it’s not a smart thing to do to put your employees at risk for being accused/involved in an identity theft situation. ID pictures could easily be taken by the same camera that was used to take my facial picture for completing my rental agreement.
ERIC LThe staff was great, trailer was ready to go when i got there. the building was clean as a pin
JEFFREY BDeck of trailer and wheels were stained but not staffs fault trail had arrived 2hrs before pickup
BENTON PNew location with fantastic staff. They unhooked the trailer and parked it in a strong rain. For a new staff, they are off to a great start.
MICHAEL B1 star as I was charged an extra fee for returning on the day it was due.
robert jI dropped off after hours. Don't know anything about personnel.
KATHRYN SGood people to work with great personalities.
TRACY TExcellent and quick service. Hooked up and explained everything and offered to unhook everything when I was done. Very nice and helpful.
THOMAS BThe o ly reason for late delivery was my fault, not the facility. Once resolved everything went absolutely perfectly. Everything arrived exactly as packed. No shifting or anything. Communication both ends was perfect. Polite consistent. Excellent staff. Every single person with whom I spoke , without exception was professional, knowledgeable and even NICE! 👍
AmyBeth H