Customer Reviews for U-Haul Moving & Storage of Escanaba

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Escanaba

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Joy H. on

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I believe your should have a Military Discount! Not all military moves are paid for by the military.

Julie B. on

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Carol W. on

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Johnandrew K. on

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Brettd A. on

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Jamesjoseph W. on

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Very pleased with UBox service. Great value and met my moving needs. I highly recommend this service as well as other Uhaul services. Will use in the future.

Lee K. on

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Staff did a great job to accommodate my needs

Molly C. on

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Michaeljoseph R. on

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Elliot went above and beyond to make sure I got the trailer I needed. These guys do a great job-thank you.

David J. on

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Edward C. on

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wouldn't change a thing.

ziebell a. on

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The one r person there did the best he could while there were 4 customers at the same time in need of his services. I would have no problem going back to rent there again!

Danielroan A. on

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Nothing really. Friendly and fast service. Excellent equipment. Very convenient location. Everything's good.

Christopher A. on

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Nice job! Quick and easy and trailer worked well. Thanks!

Robert H. on

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I was told when I rented the unit at 2:47pm that the rate was $28 as long as I returned it by 10:00pm. I drove into the lot and through the rental return lane at 8:00pm and then parked the unit where I got it from. The location was closed. Now I see I've been charged for two rental periods. Why?

Daniel J. on

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Flora D. on

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Lenore H. on

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mike l. on

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Charged me for extra day when it was returned on time

stephen k. on

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Corrie T. on

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Joseph B. on

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Employees (including the boss (owner?)) didn’t know what was going on with our truck. We did a self check-in of the rental and unlike other uhaul places we have been to, we had to go in to get the key. The key was hanging right on the pegboard. Employee didn’t know what was going on. Called the boss/owner who didn’t know much either. Ended up just being a situation where we needed to check-in again, this time in person. A real waste of time. Added 20 minutes into our trip, which already had us driving over an hour. The truck was clean, but whoever drove it before us had to have been smoking in it. It just smelled quite a bit like smoke, especially with the AC blowing. Pretty gross.

jeff s. on

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Great people to work with!

MIchael R. on

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Rodrigo was very helpful and got me in and out of there quickly-thank you for another flawless experience.

JARED O. on

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The checkout of the trailer was extremely slow. Not sure why, it seamed like the uhaul service representative was having problems with the website.

Pat B. on

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horrible customer service, I was quoted a price for my 3 days and called to add on an additional day and they doubled my price. Clerk did not know how to fix, called owner and he honored quoted price and then clerk did not know how to hook up , good thing my husband was with as he hooked it up. When we returned uhal they said we were late but we had requested additional day . They had no computer to print out our receipt and wrote day and their initials on a sticky note. Will never use this location again.

Dan M. on

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Robert G. on

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Computer system was acting up for him so it caused delay for rep.

james p. on

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gas gauge on vehicle was less then shown in paper work but was corrected

JOHN A. on

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Tony M. on

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Bob S. on

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Pick up and rental was a breeze no hassles staff was friendly and curtious.

Dominique L. on

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Tom W. on

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jim b. on

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on drop off of containers person was 3 hrs late and on pick up of containers was a day late

Patrick M. on

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dave f. on

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JIM P. on

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Tried to upcharge me on gas. Garbage

KARI P. on

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Great service. Very kind and friendly service.

carole v. on

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john f. on

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DUSTIN B. on

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Everything was pretty much great. I mean there is a remodel going on, so I know how those can be, and for the situation, it was a pretty excellent experience. We will be back in roughly 2 weeks to the same location, and when we move after that we will be back again. ??

MIchael R. on

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I have rented trailers from this location several times over the past 6 months and have had a great experience every single time. These guys do a great job, thank you!

roy K. on

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Both Elliott and Olivia were very helpful.

sommer s. on

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walter m. on

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Shirley P. on

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Elliott was an amazing help with my storage dilemmas.