Customer Reviews for U-Haul Moving & Storage of Fairgrounds

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Fairgrounds

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Aldrienne C. on

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Ms. Shanita, the GM, and the Staff were GREAT and very accommodating. I can't think of a thing that could be better! THANKS!!

Glenn P. on

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Customer service was professional and inviting, kind and friendly. The customer service, Ashley was pleasant, and knowledgeably. I'll tell all my friends to go to uhaul for all moving needs

Walter M. on

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Rose R. on

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Love the clerk, fast and efficient.

Frederick L. on

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good service.

Tomorro E. on

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Very helpful staff friendly and I love the manager very helpfull

Connie B. on

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Heather M. on

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Everything was great and the General Manager was oh so problem.

Dianne S. on

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Jacqueline M. on

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Thanks to y'all😊

Mary M. on

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Brandi P. on

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Kiaeita G. on

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Cindy K. on

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Darryl D. on

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Stacy P. on

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wilamina B. on

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The transmission on the truck that I leased(DC2042N)jammed going from drive to reverse. The fuel level upon departure was 5/16, at the return it was at 9/16. I asked the manager(Shanita Cunningham) for a cash refund of the overfill of $15.00. She simply said "no" and proceeded to walk out to the front of the building. Nasty, terrible attitude. hopefully I will receive my over fuel refund and she will be written up or terminated. Thank you.

Keith T. on

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Everyone was excellent.

Aaron M. on

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Derrick W. on

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Ronald H. on

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Make it better for people to return the truck and not charge $400+ to unlock a truck because their was no way to leave the key, so the key was locked in the truck and evrybody knows it couldn't costed that much. A big ripe off to me.

tamika M. on

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steve H. on

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George D. on

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Have someone to come to store if customer left something in truck

John M. on

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Awatha S. on

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Arielle F. on

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Matthew l T. on

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Gabrielle H. on

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Michelle C. on

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Janice B. on

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Excellent

kc r. on

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Your price are to high storage and rental truck ..sorry I would not recomend u haul ....to any one that have my experience with them..

Laquetta H. on

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I think I was overcharged the gas needle did not work on the truck, I had to go to the gas station and just let it fill up. My total was $98, my truck was $39,$14 insurance,34 miles traveled $0.99 a mile

Alvertis B. on

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Tamela W. on

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Janice B. on

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They were very knowledgeable, kind and eager to help.

Jose C. on

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Been coming here since May 1st, 2019 and I enjoy my visit every time I stop by to renew my contacts. Great staff.

Grace W. on

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I am from Arkansas and oftentimes I am in Birmingham and requires Uhaul services whether it is storage or trucks. If I run into any online problems. I call Shenita and she takes care of me. The best!!

ANNIE E. on

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I was verbally assaulted by the female Uhaul representative as she had her crying child at work. 4 chairs were stolen via a former male personnel, and he destroyed 4 mirrors.

Erica C. on

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I would have given this facility an above average rating but I had a bad experience concerning the handling of my property. Some of my property was destroyed and stolen from my rental.

Howard S. on

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i have not used your service in over a year. Please follow up on this. i never been in alabama .

Cassandra Y. on

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I had already gotten my things out of storage and no one took the time to see that, but kept writing me about my storage fees. My things been out since November and I hate they didn't check first.

Hazel N. on

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Thanks very much to everyone!

robert m. on

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We had multiple changes and thus U-Haul was able to accommodate. Very friendly manager and staff. Thank you

charles j. on

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Efficient and friendly prompt service will use this facility again

Tywanna H. on

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The Staff's attitudes were horrible. I've used this company several times, but never have I experienced such rudeness.