Customer Reviews for U-Haul Moving & Storage of Flint

1,358 reviews

3083 Miller Rd   Flint, MI 48507
(East of I-75)

(810) 250-7181

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm

Services at this Location:

Contact Us

(810) 250-7181

3083 Miller Rd
Flint, MI 48507
(East of I-75)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

anthony L. 
Rating:
5.0

Customer did not leave a comment.

EDWARD CHARLES M. 
Rating:
5.0

Friendly, professional staff!

Thomas B. 
Rating:
4.0

Radio volume control didn't work and truck shakes when driving.

Glenda L. 
Rating:
5.0

Everyone here was nice and helpful. Would definitely come back for rental needs.

KEISHA MAUNNA H. 
Rating:
3.0

employee's spend to much time on there phones. ex sharing pictures of shoes they were going to buy. otherwise service was good. Just not proffesional

RICHARD WILLIAM B. 
Rating:
3.0

Customer did not leave a comment.

CARL THOMAS J. 
Rating:
4.0

Customer did not leave a comment.

RACHEL MARIE F. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

its to far from my house theres otheru-hauls closer y can;t they have vans too...had to pay for 20xtra miles n thats not chump change

CAROL ANN A. 
Rating:
5.0

Customers service was excellent

Christina C. 
Rating:
5.0

The young lady that helped me on the phone was new and went over everything twice to make sure she had everything right. That is the person I would hire. The young man who helped me at the store was great. I am an older person and he brought the truck up to me and even put the radio on a station that I wanted to listen to. Please recognize these two. Keep hiring this kind of people!

Brenda D. 
Rating:
3.0

Trailer was not cleaned and didn't work… I didn't even get to use it. The attendant that checked me in said he was going to refund me the rental and I was charged anyway.

CHAD RYAN L. 
Rating:
4.0

From online to pickup price went up. At drop off price went up again. Good service and equipment. Just pay up front so they don't raise the price.

JASON LEE N. 
Rating:
5.0

Customer did not leave a comment.

dennis V. 
Rating:
5.0

The counter clerk did a good job in helping me get my paperwork done and returning the truck was a breeze. I was very satisfied overall. Thank you,I always use a Uhaul truck when I move.

VICKY LEE K. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL EMILE M. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND MICHAEL S. 
Rating:
4.0

Customer did not leave a comment.

Kevinjames W.  |  Overall Experience 
Rating:
2.0

The young man that worked with me was great his name was Isiah. On the other hand the young white guy who seemed like he was running the show was in a bad mood because they were busy and was very rude not only to me but everyone else.

Dennis L. 
Rating:
5.0

Customer did not leave a comment.

mark T. 
Rating:
5.0

Could use more pick ups available in the Flint area

DENNIS MICHAEL V. 
Rating:
4.0

Customer did not leave a comment.

helen B. 
Rating:
5.0

Customer did not leave a comment.

HUGH WESLEY I. 
Rating:
4.0

I'm grateful to have been informed of the options I had when I could no longer afford to pay my storage fees during the COVID Pandemic. Lower fees would've been nice but I understand it's a business and has to make a profit; so thank you.

Gwendolyn B.  |  Overall Experience 
Rating:
3.0

it was fine till i got woke up (i work midnights) to find out when i was returning the vehicle> the van was picked up at 1pm and returned at 2.30 pm the same day. Don't you people talk to each other?

KAREN DENISE T. 
Rating:
5.0

N-a

Candra S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEFFREY M. 
Rating:
5.0

Customer did not leave a comment.

LISA BETH-KAY B. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER S. 
Rating:
5.0

Great service from everyone involved with the rental process. The equipment functioned very well and was easy to use. The prices was a good value. Thank you

ROBERT ALAN S. 
Rating:
5.0

Always a good crew here.

JEFFREY ROYCE C. 
Rating:
5.0

Customer did not leave a comment.

LISET M. 
Rating:
4.0

Customer did not leave a comment.

RICHARD RAY B. 
Rating:
5.0

Customer did not leave a comment.

SCOTT ROBERT A. 
Rating:
1.0

I asked for a one day rental at 9am and only kept the truck until 8pm but was charges for two days because they staff didn't process the return until the next morning.

WALTER DANIEL H. 
Rating:
5.0

Customer did not leave a comment.

JASON CHRISTOPHE M. 
Rating:
5.0

Customer did not leave a comment.

debra M. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY NICOLE S. 
Rating:
5.0

Customer did not leave a comment.

Glenn R. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY ANN C. 
Rating:
3.0

Mejorar el servicio de la reservación ya que no se me hizo saber cuando el equipo estuvo disponible. ( Nunca me llamaron y tuve que ir en persona).

Jorge C. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
4.0

The truck smelled like cigarettes and wasn't very clean. I would recommend they deep clean these cabs.

CINDY RENAE B. 
Rating:
2.0

When we opened the trailer, there was only 4 blankets (dirty) loosely tossed on the floor of the U-Box, the floor liner was torn and dirty, the box was dirty and there no chock sticks on the trailer. Flint was an alternate to Houghton Lake which totally reneged on contracted delivery dates. I called the night before for timing and was told delivery was moved from 9/13 to 9/16 with pick up on 9/25, well past apt. closeout date. No previous contact about the changed timing. Arrangements were then made to pick up a 10' box truck in Saginaw, drive to Flint to get U-Box and return to Midland. Whole trip showed a lack of coordination and communication between U-Haul entities. If you have a tight timetable, I would not recommend using a U-Box!

robert L. 
Rating:
5.0

Customer did not leave a comment.

LADONYA SHURICE S. 
Rating:
5.0

None at this time thank you

ROSIE MCREE B. 
Rating:
3.0

Customer did not leave a comment.

Krystal J.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JAMES ALEXANDER G. 
Rating:
5.0

Keep up the great work

Jean L. 
Rating:
5.0

Customer did not leave a comment.

LINDA ANN L. 
Rating:
3.0

If you promise a customer that their vehicle will be available at 7am...keep your promise!

ROBERT H. 
Rating:
5.0

Very courteous staff.

PATRICE RANGAE G. 
Rating:
4.0

Had problem with very late moving help because of their vehicle breaking down & also an accident?? so I (I) had to suffer the consequences the NEXT day. So bad luck I guess OR College Pro Men moving co. (Lansing, MI) NEEDS much more 'reliable vehicles'. I deserve some type of compensation. On the plus side the 2 movers were very nice - friendly so I tipped them for that.

Tracie B. 
Rating:
5.0

Customer did not leave a comment.

ERWIN LAWRENCE B. 
Rating:
5.0

Customer did not leave a comment.

George S. 
Rating:
5.0

More help. Takes to long to do paper work.

Brian R. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD EDWIN E. 
Rating:
5.0

Everything is always fast and convenient. Wish there were more 6x12 trailers other than that top notch service and equipment.

JASON LEE N. 
Rating:
5.0

Awesome service from this location in Flint Michigan every single time!

ANDREW LANCE D. 
Rating:
2.0

We had an issue with the cashier not being able to process our payment causing us to have to seek an alternative way to move our belongings

STEVEN LADELL K. 
Rating:
5.0

Customer did not leave a comment.

Barbara Y.  |  First Impressions 
Rating:
5.0

The flint team you have on miller road go above and beyond they were very helpful during the stressful time of moving!

KANDEE LYNN S.  |  First Impressions 
Rating:
5.0

Previous customer did not return the trailer I needed. These guys got me a different trailer that covered my needs and everything worked out perfect. Great service!

DANIEL JAMES C. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN FRANKLI A. 
Rating:
5.0

Truck interior was very dirty, not sanitized from previous rental and both visors are broken. I would think uhaul needs to implement COVID 19 procedures for sanitizing between rentals.

ERICH ALBERT D. 
Rating:
5.0

It would be a lot easier to fill the fuel to full than to half ful.

MICHAEL TYRONE J. 
Rating:
5.0

Customer did not leave a comment.

Dolores D. 
Rating:
3.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

KATELYN NIKOLE R. 
Rating:
5.0

Elijah Oubre went above and beyond to assist me!!! I was originally scheduled to pickup in Fenton, when my husband got there he was then told we had to go to Dixie Hwy & was finally sent to Miller Rd. I lost hours I could have used to start loading up. I was a bit frustrated being on hold with customer service my entire drive from work in Auburn Hills, (picking up my husband along the way so we didn't have to go back to Miller Rd. to pickup our car) to Flint, never getting a resolution to this messed up scheduling & I finally hung up once in the parking lot @ Miller Rd. Elijah was very understanding of the situation & took care of everything I needed, gave me a discount, some blankts & was so very professional! I would recommend anyone needing assistance with renting a u-haul to go see Elijah Oubre @ store # 3083 on Miller Rd. I couldn't thank Elijah enough, he turned an extremely frustrating situation around & showed me there are still really good people amongst us in this trying time! Sincerely, Kammy O'Donnell

KAMMY RENEE O. 
Rating:
5.0

Great place. Staff excellent when not slammed. Great place overall.

JOSEPH ALAN S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GENICE MAE H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL ANTHONY D. 
Rating:
5.0

Customer did not leave a comment.

Shaunise D.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Benjamin K. 
Rating:
5.0

Customer did not leave a comment.

Adam M. 
Rating:
3.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

JOHN JEFFREY D. 
Rating:
2.0

The headlights on the truck did not work. I returned it with more gas than I had got it with and I received a 30 fee plus was charged for 4 gallons of gas

NICHOLAS RYAN P. 
Rating:
5.0

Just keep up the good work

BARBARA MAE P. 
Rating:
4.0

Customer did not leave a comment.

MONICA H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES GEORGE M. 
Rating:
5.0

Looks like a great location & a great idea to use an existing store property, for a new business! Many people value this idea, instead of tearing out more woods/trees to build another strip-mall...Thanks for recycling the old building, and making it your own!

JOHN HENRY C. 
Rating:
3.0

Read in a few places it was 24/7 self storage but it’s only accessible between 7am and 10pm which really isn’t an inconvenience unless you’re trying to work through the night to move out on a deadline but it isn’t 24/7. Other than that, I’m pretty happy with it. I would recommend uhaul storage to anyone. For the climate controlled storage and the ease of access it’s well worth it.

Bryan E.  |  Online Move In 
Rating:
4.0

I was extremely disappointed when I was told that the location where I had reserved the UHaul trailer at did not have a trailer for me. Even though I had reserved it a month in advance. I had to pick it up some 120 miles away. Everyone at the locations were helpful and professional, but what an inconvenience.

James T. 
Rating:
5.0

nothing

JIMMIE RAY K. 
Rating:
5.0

Customer did not leave a comment.

EDWARD PATRICK N. 
Rating:
5.0

Customer did not leave a comment.

COURTNEE JEAN B. 
Rating:
2.0

Truck didnt run good. Rpms where high the whole time. Mirror on passanger side is broke wasted hours and gas trying to see out the window so i didnt hit cars or trying to get over. I got jumped and had property stolen and my ribs broke so truck was needed extra days

KRYSTAL MAE H.  |  First Impressions 
Rating:
5.0

everything went smoothly and it was overall a very easy and quick experience. I think the rate you charge per mile is crazy expensive however.

MARY MICHELLE S. 
Rating:
4.0

Customer did not leave a comment.

Jennifer F. 
Rating:
5.0

Just keep doing what you are doing.

Donald W. 
Rating:
5.0

Customer did not leave a comment.

kenisha b.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Julie A. 
Rating:
5.0

Customer did not leave a comment.

DONALD ELMER W. 
Rating:
3.0

offer weekly rates.

CARL THOMAS J. 
Rating:
5.0

Customer did not leave a comment.

Roy G. 
Rating:
5.0

Customer did not leave a comment.

Samantha C. 
Rating:
3.0

The first person that helped us wasn't really happy to see us or help us. I had to reach out him to get his attention. When I came back to return the equipment, this person was much better and willing to help us with the return. The people at the front desk seem ok and willing to assist me.

DAVID JOSEPH N. 
Rating:
5.0

Customer did not leave a comment.

Matt B. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY DOUGLAS H. 
Rating:
5.0

Keep up the good work

HECTOR BIENVENID S. 
Rating:
4.0

Customer did not leave a comment.

Krystal P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Agent was friendly and professional!!

FELICIA W. 
Rating:
3.0

Customer did not leave a comment.

Breana W. 
Rating:
5.0

Customer did not leave a comment.

NATHAN MATTHEW B. 
Rating:
5.0

Customer did not leave a comment.

CRAIG MATTHEW H. 
Rating:
5.0

Customer did not leave a comment.

TEENA EILEEN M. 
Rating:
5.0

Customer did not leave a comment.

MARK DANIEL K. 
Rating:
5.0

Customer did not leave a comment.

LASHANDAH B.  |  Online Move In 
Rating:
5.0

Without GOOD PERSONAL SERVICE, turn off the lights, drop the sign AND throw away the keys!!! FOR REAL!!! Competition is commerce but true **PERSONAL SERVICE** is the **MAKER or BREAKER** I will travel for good service, I will follow workers for good service!! And that's why MILLER RD is an actual joy to work with. What DAVID has in his CHARACTER can't be bought. DAVID has a very good BALANCED personality that includes a necessary blend of compassion, commitment and knowledge Actually, the WHOLE team was VERY good this time. Moving is STRESSFUL for MANY reasons and especially since COVID and the desperation it created in families. Please allow me to say..."WE NEVER KNOW THE SOLES IN WHICH ONE WALKS but WE CAN HELP WITH THEIR SOULS"....this is in all aspects of life especially when one's life has ended up in plastic bags going down the road in a WHITE & ORANGE TRUCK!!!!! PLEASE, I TRULY WANT TO BE CONTACTED PERSONALLY!! Sincerely, Teresa Shepp

TERESA ANN S.  |  First Impressions 
Rating:
5.0

No problem with the reservation or obtaining the storage unit. Good service. Clean facility.

Geneva H.  |  First Impressions 
Rating:
4.0

WAY OVER PRICED!!! Not just haul but your competitors as well.

Deric H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BARBARA G.  |  First Impressions 
Rating:
4.0

Great job guys !

TIERRA W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary w.  |  Overall Experience 
Rating:
3.0

The two staff members available was kind and polite. Both were willing to help.

Venessa F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jaden K.  |  Online Move In 
Rating:
1.0

Very disappointed in how I was treated by U Haul. I was charged for things I did not have and for miles they told me to drive and a late fee.

Michael O.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JAMES EDWARD I.  |  Overall Experience 
Rating:
5.0

Very very very good service

STEVIE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHERYL LYNN N.  |  Overall Experience 
Rating:
5.0

The staff was very polite and helpful. I will definitely return here when I need your services. 👍

lester p.  |  Overall Experience 
Rating:
4.0

After moving out an staff member told me he had taken care of the paper. The next day I received a call from another staff member because she did see a loxk on that unit & wanted to know did I needed it any longer. In which upset me because I set up automatic payment so it would never be late. That's the way I do business I expect for U haul to do the same.

chris h.  |  Overall Experience 
Rating:
5.0

Staff was great

Constance P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

alexen f.  |  Overall Experience 
Rating:
5.0

the staff at this location is excellent.

RICHARD KENNETH A.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

GLENNA D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DESTINY NYKRIA M.  |  First Impressions 
Rating:
5.0

Great staff and great business... will recommend to anyone.

Quasheila K.  |  Overall Experience 
Rating:
5.0

Service rep who handled my truck rental, moving supplies order, and storage unit was extremely helpful and very nice.

Brian B.  |  First Impressions 
Rating:
5.0

Great customer service. Five stars.

Chanda P.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Carrie E.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

VICTOR G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deric H.  |  First Impressions 
Rating:
5.0

The staff especially David was excellent

emmit j.  |  Overall Experience 
Rating:
5.0

The Flint Miller Road U-Haul has been there for me for more than a decade thru several moves and storage unit rentals. I always was treated with respect by dedicated professionals under Melissa's leadership. Actually, making a cross-country move means I no longer will be seeing these kind individuals - Melissa, Barb, David, Daryl, and others. They had become trusted friends and I will miss them. I hope the corporate office recognizes this store for what it is - unique in every positive way! Shalom.

maggie p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael H.  |  First Impressions 
Rating:
5.0

Everything went well no issues at all. Thanks to the guys at the front desk for answering any questions I had.

ANDRE' T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christine M.  |  First Impressions 
Rating:
5.0

The staff on Miller Rd was so kind and helpful, and MS Melissa she was very professional and all around sweet person, they made me feel great Thank you Uhaul family

mary w.  |  First Impressions 
Rating:
5.0

Staff is number 1

Randy F.  |  First Impressions 
Rating:
5.0

Everyone I dealt with was very nice and helpful. Barbra the facility manager was very professional and did a good job explaining to me everything.

Jeff S.  |  First Impressions 
Rating:
5.0

Thus far, all interactions have been very positive. Thank you.

Genesse County M.  |  First Impressions 
Rating:
5.0

Dave was so helpful kind and caring! He made a difficult situation much easier!

marie a.  |  First Impressions 
No reviews have been submitted for this location.

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