Customer did not leave a comment.Donald M.
Customer Reviews for U-Haul Moving & Storage of Flint
Flint, MI 48507
(East of I-75)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Wine Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No need for improvement. Large facility with a good selection of vehicles. Friendly staff and quick turn-around times! Great experience.JOHN HENRY C.
When I registered online I chose a drop off location in Grand Blanc on Holly Road. The drop off location was changed on the contract to Miller Road in Flint without me being informed of that online or at the pick up site. I called both locations and although the Grand Blanc location called me back after I had dropped the trailer at Miller Road, I spent a lot of frustrated time listening to the menu on the phone in trying to contact the Miller Road location, including a half hour when I was finally get to a point where I was waiting for a real person. It seems to me that I was used to move the trailer to that location doing somebody's job. The traffic was horrible getting up to Flint ,that's why I chose the Holly Road location.RICHARD EDWARD A.
Customer did not leave a comment.DESTINY NYKRIA M. | First Impressions
Customer did not leave a comment.KATHLEEN JOYCE N.
Customer did not leave a comment.JOHNRICHARD W.
Customer did not leave a comment.James M.
Great staff and great business... will recommend to anyone.Quasheila K. | Overall Experience
Service rep who handled my truck rental, moving supplies order, and storage unit was extremely helpful and very nice.Brian B. | First Impressions
There were cigatette butts in the truck we rented. We also.asked for a 16 or a 20 foot as we needed to be able to get the truck into our subdivision. We were given a 26 foot truck and had to carry all of our items down the street defeating the purpose of the truck. There were so few employees we waited nearly fifteen minutes just to get the keys.Nicholas B.
Employees were not wearing masks, did not greet me for about five minutes, tried charging me before double checking I was paying for the right equipment, and then just handed me the key without showing me the truck or explaining anything about it. And the back of the truck was very dirty.ALICIA MARIE K.
Customer did not leave a comment.Anthony W H.
Keep the two employees that helped me! They both had a great attitude (even at 7am on a Saturday). Very rare in your Uhaul system (unfortunately). Steve CilekSTEPHEN CHARLES C.
Place bibles in ALL of your vehicles!!!Robertfrancis N.
Great customer service. Five stars.Chanda P. | Online Move In
I was on the phone from 7am until I had to personally go there to get a truck after finally reserving 1 online which kept freezing. I tried 8 times until I was finally able to complete my transaction. Thanks for inquiry!Patricia H.
I can't remember her name, but the woman who helped me was amazing in every way.DAMON EARL H.
Customer did not leave a comment.LORI D.
Customer did not leave a comment.Daniel B.
The lack of staff actually working. There was 3 people behind the desk and only 1 checking people in and out with 6 people in line waiting it took us over 30 mins to get to the desk and get chucked in. Thankfully I kinda pre-checked in and so I was only at the desk for 3-5 mins. But the wait was ridiculous.Amy P.
Customer did not leave a comment.MACKENZIE SUE M.
Customer did not leave a comment.TRACEY LYNN D.
Customer did not leave a comment.BRANDIE JEANINE H.
Have another person for customer serviceRobert H.
Customer did not leave a comment.Carrie E. | First Impressions
The same employee has taken care of me both times i have used this location. She is an excellent employee and is extremely knowledgeable, professional,helpful and pleasant. I will be going to that location and dealing with her for any future rental needs.Charles O.
The sales people were excellent. I was in and out in 10 minutes.DAVID RUSSELL S.
We have always been treated with respect and great treatment. We did have a problem today but uhaul took care of us promptly. Thank you U haul.GILBERT T B.
Customer did not leave a comment.WARDELL CORTEZ H.
Customer did not leave a comment.ROBERT PAUL J.
Easy in and out. I recommend using online pre check in as it made the pickup transaction much easier and quicker.Chad H.
Customer did not leave a comment.James M.
Customer did not leave a comment.STEVEN JOHN V.
Excellent service and clean facility. Great job!!!TIMOTHY JOHN C.
Customer did not leave a comment.Bruce L.
Customer did not leave a comment.VICTOR G. | Overall Experience
Customer did not leave a comment.DREW EVAN M.
The receiving associate was quick to unhook me.JOHNRICHARD W.
The day of pickup was perfect. Leading up to that day I had trouble getting my questions answered. Needed help w what size to get, getting a light check ahead of timeJOSEPH CHRISTOPH C.
Customer did not leave a comment.Greg T.
Dave & Robert were great people to deal with. I appreciated their assistance.Mary G.
Great customer service! Very friendly and helpful staff.ROBERT ALAN S.
Customer did not leave a comment.PAXTON ASHLEY G.
Customer did not leave a comment.RICHARD LEROI R.
Customer did not leave a comment.PAIGE ALLISON C.
Customer did not leave a comment.STEPHEN W.
The truck's steering felt like a front-end alignment was needed.DEXTER DAMONE C.
Customer did not leave a comment.Deric H. | First Impressions
The staff was very polite. David was the one I worked with and he was awesome. ðŸ‘LESTER JAMES P.
Customer did not leave a comment.YASHICA DAWNYA J.
Customer did not leave a comment.DAWN MARIE T.
The staff especially David was excellentemmit j. | Overall Experience
Customer did not leave a comment.JAMES GEORGE M.
Customer did not leave a comment.ASHLEY L.
Customer did not leave a comment.VICKYLYNNE M.
I was very satisfied with the man who helped me cash out when I returned the uhaul. I was running behind on time and in a rush to get to work and he went out of his way to push my return faster than normal. He was the same man who checked me in at the beginning when I picked up the uhaul. I did not get his name but he is a awsome employee and I am very satisfied with uhaul all the way around! So glad this company is available to help with moving process!CHRISTA ELAINE P.
Everything was smooth with no issuesJASON LEE H.
Owesome customer service I know where to go if I need a U Haul ! TyYADIRA V.
The Ford Transit needed a wash but the people I dealt with during my time renting the van were fast and friendly.JEFFREY EDWARD T.
Customer did not leave a comment.KIARA TANEY E.
Customer did not leave a comment.RALPH ALBIN R.
Was a great experience. Was well taken care of. Staff was pleasant and friendly. Love the price and service . 100% satisfied.MARK ANDREW R.
Customer did not leave a comment.James J.
Very polite and helpful...SUZANNE MICHELLE Z.
Notify customers as soon as possible when the reserved vehicle will not be available.DAVID ALAN W.
Customer did not leave a comment.Marcia S.
I rented a trailer, everything went smooth. Great access to 75 and 69.SCOTT ALAN M.
Customer did not leave a comment.BRIAN FREDERICK F.
Customer did not leave a comment.TAKEISHA ANTREE- L.
When we got to Flint the Associates there replaced the wind shields wipers and were very friendly and helpful.JOHNRICHARD W.
Customer did not leave a comment.GABRIEL A.
Customer did not leave a comment.MICHAEL SCOTT K.
Everyone was very helpful and knowledgeable with what I need to help with our move.KATHY NORMAN H.
Customer did not leave a comment.ALVENE DEMETRIS B.
Really busy location. Should be better staffed. The young men working were very professional and worked as quickly as they could. They deserve a raise!VERONICA MAE J.
Customer did not leave a comment.SHELLY R.
Customer did not leave a comment.WALLACE JEROME D.
The Flint Miller Road U-Haul has been there for me for more than a decade thru several moves and storage unit rentals. I always was treated with respect by dedicated professionals under Melissa's leadership. Actually, making a cross-country move means I no longer will be seeing these kind individuals - Melissa, Barb, David, Daryl, and others. They had become trusted friends and I will miss them. I hope the corporate office recognizes this store for what it is - unique in every positive way! Shalom.maggie p. | Overall Experience
Not give mixed info over phone. After taking my fathers debit card info. I was told we couldn't use a debit card, had to be a credit card. So they took my credit card info. And said they were removing my dads info. But after completing return check-in on internet. The Next day charged my dads debit card anyway, even after putting my new card info in. Also charged me $40 for an extra day & mileage for being 1hr & 15mins late. Even though I called to let them know...ðŸ˜©Richard S.
Keep up the great workRYAN SCOTT C.
Customer did not leave a comment.BRIAN MICHAEL A.
Customer did not leave a comment.HEATHER MAE P.
I have to admit this location was exceptional and very personal. I had an original reservation 24820214 on Elms Rd 4/1. I booked this reservation online. I never got a call or email from this location on Elms Rd of any changes to my reservation. I waited at Elms Rd location for over an hour for my truck and no truck was there and they were closed. I went to Corunna Rd closed. I called Burton no truck. I walked into Miller Rd while on hold with Uhaul to complain and request my $50 cause you never gave me a truck at the location on Elms Rd as I requested. Miller Rd had such a nice young lady I forgot after talking to her about my problem of needing a truck. A happy customer is just unhappy about the inconvenience you caused on the move-in at our home.MARLIN JAMES T.
Very Pleasant customer service would definitely return backYADIRA V.
Customer did not leave a comment.Mike D.
Good customer service and quickJames C.
Have more people working inside and out to speed Customer service up.BRIAN KEVIN B.
NothingKENYATTA CURTIS E.
Everything was awesomeTYONNA KAY M.
Customer did not leave a comment.MATTHEWJOSEPH L.
Make sure paid for equipment is provided or refundedAlisha M.
Customer did not leave a comment.JORDANSHEREE T.
Customer did not leave a comment.KIARA TANEY E.
Everything worked out well from start to finish, thanks!!BRIAN KEVIN B.
Truck only had 5,000 miles ran and road great, very clean. The only complaint was the interior of the truck smelled like Canibus~Rob W.
The person servicing me (both upon pickup and return) lacked all concepts of customer service, she was rude, confusing, and completely devoid of all forms of professional customer interaction. I will never return to this Uhaul location. I can only hope other Uhaul site personnel are more mannerable and professional - but we will see!!!AMANDAIRENE D.
Customer did not leave a comment.MARK S.
Passenger whipper needs to be replacedLARRY ALLEN M.
Customer did not leave a comment.Michael W.
Customer did not leave a comment.JAMES LEROY C.
Customer did not leave a comment.Scott M.
Customer did not leave a comment.ROBIN JEAN D.
Had great customer service every time i come hereNICHOLAS JOHN S.
Customer did not leave a comment.Cheryl L.
Stay as great as you are with your customer service.JEFFREY NORMAN M.
I got charged for a bigger trailer than what i reserved online. My original contract says 18.95. Yet i got charged 29.95?? Hmmm.KAYLA ANN R.
Customer did not leave a comment.DONALD PAUL C.
Customer did not leave a comment.DONALD RICHARD T.
Only issues I have is I rented the 26 foot truck and it was full and there isn't a unit the same size has the truck so I didn't have enough room I had to get a 2nd unit and the prices are high.RANDALL U. | Overall Experience
Customer did not leave a comment.Michael H. | First Impressions
Zero complaints from beginning to end of my rental time. I will definitely only use this place this location from here on forward for all my moving/storage needs.COURTNEY v. | Overall Experience
Customer did not leave a comment.Beth S. | Overall Experience
The staff was very friendly, helpful and accommodating. I will definitely recommend the service and storage facilities to others.Latonia S. | Overall Experience
Everything went well no issues at all. Thanks to the guys at the front desk for answering any questions I had.ANDRE' T. | First Impressions
Thank you for being a refuge in my time of need. Please do something about the poles protecting the fire hydrant. These are not visable when backing up and are not well lit at night.JOSHUAADAM G. | Overall Experience
Customer did not leave a comment.Christine M. | First Impressions
The staff on Miller Rd was so kind and helpful, and MS Melissa she was very professional and all around sweet person, they made me feel great Thank you Uhaul familymary w. | First Impressions
Staff is number 1Randy F. | First Impressions
Customer did not leave a comment.Diane J. | Overall Experience
Almost all of the employees and associates who work at this facility are extremely kind and are a pleasure to engage with. It's incredible how courteous and accommodating everyone is. This is a sign of great leadership from the top down. They seem as though they're treated fairly and are fully trusted to do their job well. As they should be, because I've never seen or heard anything otherwise! Thank you for a wonderful experience. It was worth every penny and I will miss having my storage unit there. If I ever need accomodations again, this location will be my first choice and I will recommend it to anyone and everyone!! 👍😊👍Sherry S. | Overall Experience
You guys were amazing I’ll be back for the next project for storageMarlon - Ericsson Verison Project M. | Overall Experience
Customer did not leave a comment.Robert W. | First Impressions
Customer did not leave a comment.Marilyn S. | Overall Experience
Customer did not leave a comment.Desmond B. | Overall Experience
Facility was fine, service was very slow. There were 4 workers in store but only 1 person waiting on customers. I waited 30 minutes and had 2 persons that I was paying waiting to unload truck into storage. Very frustrating. When I finally was waited on guy was apologetic.Juanita D. | First Impressions
Everyone I dealt with was very nice and helpful. Barbra the facility manager was very professional and did a good job explaining to me everything.Jeff S. | First Impressions
The manager at the flint location, Barbara was very friendly and extremely helpful.cassandra c. | First Impressions
Customer did not leave a comment.Steven M. | First Impressions
Thus far, all interactions have been very positive. Thank you.Genesse County M. | First Impressions
Dave was so helpful kind and caring! He made a difficult situation much easier!marie a. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the enviroment!