Customer Reviews for U-Haul Moving & Storage of Fountain Hills

1348 reviews

9264 Technology Dr   Fountain Hills, AZ 85268

(480) 837-9467

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(480) 837-9467

9264 Technology Dr
Fountain Hills, AZ 85268

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great experience. Very helpful staff

Kimberly K.  |  First Impressions 
Rating:
5.0

Very helpful staff, very clean facility. Great security. Highly recommend

arlon s.  |  Overall Experience 
Rating:
5.0

Chris and Joy were both very helpful in all phases of rental of the storage unit as well as appointments for a trailer hitch installation at another facility and truck at the U-haul in Fountain Hills.

Larry G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth C.  |  Overall Experience 
Rating:
5.0

Chris was a great help and an awesome guy.

Christian H. 
Rating:
4.0

Customer did not leave a comment.

Ranee L.  |  Overall Experience 
Rating:
5.0

excellant service

RUDOLF N. 
Rating:
5.0

Delayed pick up by almost 45 min, mgr did acknowledge and apologized which was appreciated. Also reserved moving help through uhaul.com. showed up at uhaul storage facility to load truck. Everything about storage was great. Unfortunately, the truck bed was covered in oil. Movers delayed more than an hour. On hold for nearly 55 min, no help. Storage mgr approached when he saw me in frustration pacing, and he - Chrisopher and Joy - began to activate on cleaning truck. Huge thank you to them for their quick action. Right now, it's the only positive I can think of. They alsoo cleaned windows which were quite dirty. 2 days later, still waiting to hear from someone on the truck issues. Increased mover expense incurred, inconvenience on truck preparednace and slow response.looking forward to hearing from someone.

JULIAN L.  |  Overall Experience 
Rating:
5.0

Service is wonderful at this location. Thank you

JOY T. 
Rating:
5.0

Customer did not leave a comment.

Grazyna R.  |  Overall Experience 
Rating:
5.0

Chris & Joy run such a tight ship. They are always ready to help a customer & keep the facility super clean! Thank you for making storing stuff easier!

EDWARD S. 
Rating:
5.0

Customer did not leave a comment.

Bill M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kim R. 
Rating:
5.0

Joy and Chris were great with every aspect of dealing with the Fountain Hills UHAUL storage facility. They made things as easy and convenient as possible. This is after 3 years of dealing with these folks, whether renting a truck, paying my bill or extending my access hours they were great. It doesn’t get any better this.

Larry G.  |  First Impressions 
Rating:
5.0

Been using the Fountain Hills facility on and off for nine years with a very positive experience. Will not hesitate to use it again when need be. The staff is knowledgeable, courteous and helpful. Than you.

Carol T.  |  Overall Experience 
Rating:
5.0

Immaculate facility , nice and helpful staff. Very convenient location for me. I will never again think to look elsewhere for my storage needs.

Ann B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Murray J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JONATHAN BERT P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cliff D.  |  Overall Experience 
Rating:
5.0

The staff at this location were outstanding- I rented multiple units there for the past four plus years. The managers there were true professionals.

John S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Danielle H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALLISON H. 
Rating:
5.0

Customer did not leave a comment.

Richard S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Chantell W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janette S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIRK S. 
Rating:
5.0

Chris was extremely knowledgeable and helpful as we went through the customer experience, even willing to stay a bit longer than his office hours to help me get something done.

MICHAEL B. 
Rating:
5.0

The management staff at the fountain hills location is absolutely spectacular. I have never had a more kind, helpful, and friendly experience.

Saul T.  |  First Impressions 
Rating:
5.0

Thank you so much you 2 are AWESOME !

Sharon H.  |  Overall Experience 
Rating:
5.0

Chris and Joy were absolutely terrific! They were very helpful to me as I transitioned my items in storage to U-Pack containers. Thanks to both of you!!!

ALLISON H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

JOY T. 
Rating:
5.0

Customer did not leave a comment.

Brenda G.  |  Overall Experience 
Rating:
5.0

The unit was so clean. I appreciate that.

Sonja A.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

jory p.  |  Overall Experience 
Rating:
5.0

Chris and Joy were excellent! Always most helpful, courteous and professional. Very much appreciated!

micheal b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Robert P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ira S. 
Rating:
5.0

Good people

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

REITHER M. 
Rating:
5.0

Employee was very helpful and made the renting process very easy!

John S. 
Rating:
4.0

Customer did not leave a comment.

Ramon T. 
Rating:
5.0

We are very pleased with our experience at the Fountain Hills UHAUL facility. We’ve done business there several times over the past 3 years. Joy Turner has always gone above and beyond to take care of our needs making our moving and storage experience much more pleasant. She always greets us like we’re part of a family and seems personally invested in our needs. It’s people like Joy that make us want to continue doing business with UHAUL or any other business.

WIILIAM S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joy T.  |  Overall Experience 
Rating:
5.0

My experience with both Chris and Joy was a very good experience. They are diligent in the maintenance and security of this facility, I would highly recommend this storage facility to anyone that is concerned about the security of their items stored.

Angela K.  |  Overall Experience 
Rating:
5.0

This facility was above and beyond my expectations. Thank you for great customer service!!!

Renee A.  |  Overall Experience 
Rating:
5.0

Very convenient. Everyone in the office very helpful.

KATHLEEN W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shelly J. 
Rating:
5.0

Love it!!!!!

Russell W. 
Rating:
5.0

I always recommend U-Haul they are great! Sue Geurs

SUSAN G.  |  Overall Experience 
Rating:
5.0

Staff was always helpful. They even kept cold water on hand for customers! If I ever need a storage unit again, it will be uhaul in Fountain Hills!

CHRISTA D.  |  Overall Experience 
Rating:
5.0

Very helpful and nice.

Mojgan T.  |  Overall Experience 
Rating:
5.0

The staff here is very helpful! They always managed to help me even with a move from nyc. They gave me info on the large storage boxes and I saved alit of money! It was much easier to schedule etc than the Pod I was going to use! The facility is always neat and clean! I always recommend this place! They have a waiting list so they are just really good to everyone!

Maureen S.  |  Overall Experience 
Rating:
5.0

everything was great except my experience with az moving pros. they took my deposit. confirmed moving time , then stood me up and didnt even bother to call me back. you should take them off your list of movers.

tracy f.  |  Overall Experience 
Rating:
5.0

Christopher, Joy and fellow team members were always helpful and supportive. They seemed to be on top of the community needs. I would not hesitate to recommend this Uhaul.

Sue S.  |  Overall Experience 
Rating:
4.0

Our only complaint is that our keycard sometimes would not work to open the gate. Having a code to punch in instead of a card would have been more convenient for us. Overall, it was a good storage experience for us.

WILLIAM C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gregory T. 
Rating:
5.0

Great customer service! Knowledgeable, competent staff members. They go the extra mile to ensure a great experience!!

Allan S.  |  First Impressions 
Rating:
5.0

Chris and Joy are great, along with their staff!!! I would definitely recommend U-Haul Fountain Hills to someone looking for storage. If I needed storage space in the future I would use U-Haul Fountain Hills again. Sincerely, Fay Jelacic

Fay J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david R. 
Rating:
5.0

good people who helped us make our move easy!

Steve P. 
Rating:
4.0

When I returned the vehicle your staff member was not wearing a mask. This is foolish and endangers all of us. As a company you should have a more responsible attitude.

Colin S. 
Rating:
5.0

Customer did not leave a comment.

michael g.  |  Overall Experience 
Rating:
5.0

Very good service. Clear and concise on rules and reps and what they offer.

SCOTT D. 
Rating:
5.0

Customer did not leave a comment.

Darrell T.  |  Overall Experience 
Rating:
5.0

Overall. I have always received excellent customer service. This time it was Shawn. Thank you Team!

JOSE R. 
Rating:
3.0

Inform your salesperson of the difference between a debit card and a visa debit card.

RAMON T. 
Rating:
5.0

Good operation. Friendly service, nice storage units provided good experience for my 1st storage rental. Thank you

Gary N.  |  Overall Experience 
Rating:
5.0

Everything was great

Kristine H. 
Rating:
5.0

Customer did not leave a comment.

Tadeusz K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

We had a time sensitive storage issue. We were thrilled at the time saving options presented to us!

STEVE W.  |  First Impressions 
Rating:
4.0

The truck I rented worked perfectly. The storage I originally rented (5 by 5) was not that full dimension and I needed to switch to a 5 by 10.

Terry T. 
Rating:
5.0

It be great if uHaul rented small ramps to use on exit/entry

Stephen S. 
Rating:
5.0

The manager was Awesome. Friendly, helpful and knowledgeable, appreciated him.

Edward G. 
Rating:
5.0

Chris is a pleasure to deal with! Clean equipment, clean shop, great customer service!

MELISSA ANN C. 
Rating:
5.0

Your excellence at work, thank you.

Stephen G.  |  Online Move In 
Rating:
5.0

This facility gives you a feel total security. The staff has always been very friendly and very professional. You feel appreciated and understood.

John N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nelson R. 
Rating:
5.0

The team there helped me find a unit over the phone, and book it easily and quickly. These are great people!!!

Joseph P.  |  First Impressions 
Rating:
5.0

Friendly staff.

KIRK K. 
Rating:
5.0

Great location and super clean. We will be back, if necessary.

Jeff M.  |  Overall Experience 
Rating:
5.0

Facility was clean and very secure. Staff was very friendly and helpful. Would highly recommend this facility for your storage needs.

Vanessa S.  |  Overall Experience 
Rating:
5.0

Thank you so much for your professionalism!

Stephen G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald C. 
Rating:
5.0

Joy and the entire group at this location go out of their way to exceed their customer's expectations and needs! i thoroughly enjoy working with them.

Laurel T. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff T.  |  First Impressions 
Rating:
5.0

Friendly staff , professional and ready to help , good location for Fountain Hills

Muresan F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

Chris and his wife were the best. He bent over backwards to help me with my storage needs. Will definitely be back when I need more space.

STEVE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANNETTE F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KASEY D. 
Rating:
5.0

Customer did not leave a comment.

Dana L. 
Rating:
5.0

Customer did not leave a comment.

Michael C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENNIS K. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
4.0

Faster processing - don't feel real comfortable hanging out in buildings answering the same questions that I already answered on-line.

Joseph D. 
Rating:
5.0

Chris and his wife are great managers. My experience was very positive at this facility and I would highly recommend it to anyone looking for a storage unit.

Andrea B.  |  Overall Experience 
Rating:
5.0

Very Nice Facility & Nice People! Definitely first place I will look to if need storage again!!

ROBIN S.  |  Overall Experience 
Rating:
5.0

My experience was great!! Super clean and well maintained.

STEVEN H. 
Rating:
5.0

Customer did not leave a comment.

arlon s.  |  First Impressions 
Rating:
5.0

Incorrect information in the computer showed up when I check back in to return the vehicle and I was overcharged. I caught the error on my receipt but it took almost 20 minutes for the two men to figure out how to reverse the charges and get me a credit of the overcharge amount. To their credit they did figure it out and get me on my way.

RICHARD R. 
Rating:
5.0

Joy literally saved our life. It was 118 degrees the day we unloaded the contents of our storage room into our rental truck. During the 3 hour process, Joy invited us into the store to cool off, sit down and have some cold beverages. We would not have made it without Joy's kindness.

Thomas T.  |  Overall Experience 
Rating:
5.0

We enjoyed the staff and their exceptionally great service! Thank you to Chris and Joy! The Potters

David P.  |  Overall Experience 
Rating:
5.0

All good.

Matthew G. 
Rating:
5.0

Customer did not leave a comment.

Joanne C.  |  Overall Experience 
Rating:
5.0

I’ve had to move around a lot when I was younger but I’ve never had a staff at any location as good and friendly as this one. I’ll recommend this location to anyone and everyone.

John M.  |  Overall Experience 
Rating:
5.0

Exceptional staff. Friendly and very helpful. Very sanitary in procedures. I am very impressed.

LAURIE H. 
Rating:
5.0

Excellent clerk was friendly and kind.

MATTHEW G. 
Rating:
5.0

Customer did not leave a comment.

NOHAD L. 
Rating:
5.0

Best storage and friendly staff we’ve ever experienced. Great security. Will use this place whenever the need arises.

GINA R.  |  Overall Experience 
Rating:
5.0

Great location and friendly staff.

Dale T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
5.0

Always clean and easy to access our storage unit, we give 5 stars. Staff was always friendly & helpful. When it came time yo mi e out, both Joy & Chris we’re very helpful.

KATHERINE F.  |  Overall Experience 
Rating:
5.0

Highly recommend this location for U-haul pick up. Chris went above and beyond normal services. He corrected a poorly installed trailer hitch that was put on at another location earlier in the day. He also stayed after hours to assist. Cannot say enough good things about him. Additionally, we have rented a unit for several years here & always found the place clean & staff friendly & helpful.

David F. 
Rating:
5.0

Customer did not leave a comment.

Megan M. 
Rating:
3.0

Unable to use self check out, when scan truck, it said product not available. Had to go in and check out, which took over 15 min

DAVID E. 
Rating:
5.0

I was sent to Signal Bute and Main St. location to pick up a 5x9 open trailer and was told the trailer was not safe to rent out. The young man did go out of his way to find me the only 5x9 in the valley in Fountain Hills. They made up for all the run-around I went through and provided for a perfect rental experience.

GEORGE V. 
Rating:
5.0

Customer did not leave a comment.

ADRIA G. 
Rating:
5.0

Very friendly staff

JOANN H. 
Rating:
5.0

Everybody is friendly and extremely helpful. I was having a bad time, but Chris, Joy and Bryan did everything in their power to help me. I reccomend this facility to anyone who is in need of this service. Facility is clean, well-lit, and well-secured.

MARIBETH S.  |  First Impressions 
Rating:
4.0

The system/process for rental is redundant, slow, time consuming. Computers were slow. I called to make the reservation then went to pick it up - I had to provide the same info twice, and wait and wait and wait for the system/employees to get everything just right. Way too time consuming!

CURTIS H. 
Rating:
3.0

Not a good sign of customer service when they consistently change the name on an account. To someone who is not even renting the unit based on who is paying for unit. Not listening is not a good quality and just pure disrespect. Chris was great but the other owner not so much. Kept calling me the wrong name

Tina D.  |  Overall Experience 
Rating:
5.0

The facilities always seemed clean and safe. The staff, especially Joy at the front desk, was friendly and helpful. I will recommend this U-Haul to all who are looking for storage help.

Kevin C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard D.  |  Overall Experience 
Rating:
4.0

The driver that dropped off the box said to return any unsued pads to the store. When I did, they acted like they did not know anything about that. They took the pads, but they did nothing to document what I returned. I hope that is not an issue at the end.

JEFF S. 
Rating:
5.0

Awesome job! Ordered the unit on a Saturday night and was moving things Sunday morning. Never had to speak or see anyone. Everything was exactly how it was described. Brilliant!

Sean M.  |  Online Move In 
Rating:
5.0

Joy was very helpful and knowledgeable. A very positive experience.

WIILIAM S.  |  First Impressions 
Rating:
5.0

This 5 star review is for Christopher and his Technology Drive store in Fountain Hills AZ. Christopher was the one bright spot in my otherwise disastrous U Haul moving experience. I would recommend his professionalism and his store to everyone whether you are looking for storage or rentals. Thanks again Christopher as it was a real pleasure doing business with you.

tim C. 
Rating:
5.0

Customer did not leave a comment.

Tony B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Troy C. 
Rating:
5.0

Customer did not leave a comment.

Edmond L. 
Rating:
4.0

Staff extremely very helpful for the storage unit in Fountain Hills. The initial call I spoke with the call center who did not have very good knowledge of space I would need

Nancy D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Merri M.  |  Overall Experience 
Rating:
5.0

UHaul Fountain Hills thank you for being so great to work with!

Nancy M.  |  Overall Experience 
Rating:
3.0

Systems seem to be down frequently, and the staff is very difficult to get a hold of both on the phone or via the walkie talkie that is often left on the office door. QR code on the wall to access extended hours does not work.

Christina M.  |  Overall Experience 
Rating:
5.0

Chris and team were great to work with

HAROLD C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS P. 
Rating:
5.0

I'm not the brightest, but It wasn't clear to me how to access the box holding the key.

Marcus B. 
Rating:
5.0

Service and facilities were excellent. Staff was very accommodating.

BRUCE C.  |  Overall Experience 
Rating:
4.0

Have answered access hours were not convenient, just to be clear, i got there after 11pm so maybe i was the exception. Also the driveway into the storage facility has too steep a grade in my opinion. The staff are great and would recommend without a second thought! Thanks guys!

Glenn L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard A. 
Rating:
5.0

Uhaul of Fountain Hills is a great business. Staff is friendly and helpful given what's going on right now. I would do business with these folks in a moment again if I had the chance.

Daniel L.  |  Overall Experience 
Rating:
5.0

Chris and Joy at the Fountain Hills AZ facility keep everything clean, secure, and well-run. Plus, they are very nice to work with. We enjoyed renting units from them for many years!

MARY K.  |  Overall Experience 
Rating:
5.0

This is a top notch, professional operation! I was reassured that even with the Coronavirus pandemic every effort was being made to keep my experience safe.

Sandra W. 
Rating:
5.0

Customer did not leave a comment.

lois d.  |  Overall Experience 
Rating:
1.0

Did not have the trailer you said you had, even when I asked to confirm it when I talked to you.

Matthew G. 
Rating:
4.0

Front office great to work with! Also rented U-Haul truck and car dolly----no problems! Thanks U-Haul!

Glenn l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yann T. 
Rating:
5.0

Chris did a great job of explaining and answering all our questions. Very knowledgeable & professional.

David P.  |  First Impressions 
Rating:
4.0

We found the staff helpful and accommodating. The facility appears clean and organized. The box recycling center was helpful in time of need. Liquid soap is needed in the bathrooms The Enter/Exit card slide location is difficult to drive up to and exit from at the Fountain Hills location. Perhaps, designers may look at that for future planning. We appreciate the service being close to a location we plan to move to in the summer. Our move in was a good experience.

Sue S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra C.  |  Overall Experience 
Rating:
5.0

Great people to deal with. Nice new van that was spotless. Have used this location in the past and will use in the future.

William O. 
Rating:
5.0

Great customer service, security and spotless facility!!

Virginia P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

katherine n.  |  Overall Experience 
Rating:
5.0

Always friendly and very professional. Go above and beyond to make sure of customer satisfaction.

Linda P.  |  First Impressions 
Rating:
5.0

Great Job.

bart H. 
Rating:
5.0

We have used UHaul (storage and rentals) in both Canada and the USA and this Facility is truly a stand out. Ultra clean, well managed, excellent staff, secure (but accessible 24/7) storage, well stocked front shop and reasonable pricing. In short the BEST Uhaul Dealership we have encountered in 20+ years of using UHaul.

charles g.  |  First Impressions 
Rating:
5.0

Great customer service, friendly knowledgeable staff...

Marvin M. 
Rating:
3.0

Rented a 10' x 20' and found the actual dimensions to be 10' by 18' 3". Mentioned that to the office just to be on record in the event it comes down to the last 10 boxes (or whatever) and they won;t fit, maybe they could work with me on a temporary 5' x 5' to offset the wrong dimensions at the initial rental, or some other arrangement. Other than that....so far, so good. Staff very helpful.

Glenn l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robyn T. 
Rating:
5.0

Clean storage with no downside

Charles P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kipp H.  |  First Impressions 
Rating:
5.0

Extraordinary service from pick up to drop off.

Meredith S. 
Rating:
5.0

Customer did not leave a comment.

LANDON M. 
Rating:
5.0

The staff was great. They helped us with everything we needed and it was a great place!

Susan L.  |  Overall Experience 
Rating:
5.0

Probably the best run Uhaul storage in the nation. I can’t speak highly enough about the level of customer service.

Steven W.  |  Overall Experience 
Rating:
4.0

The access to this place isn't the best. But other than that, the guys who work there are great. I didn't realize that I had left a pair of expensive sunglasses in the truck and they called me right away and told me they would have them put away for me until I could pick them up. I will use them again if I ever need another U haul.

Charlette C. 
Rating:
5.0

Great service!

Virginia P.  |  First Impressions 
Rating:
5.0

Best storage units we have seen. Temp controlled and could eat off the floors!

Bonnie B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald B. 
Rating:
5.0

Customer did not leave a comment.

Dennis M. 
Rating:
4.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Joy was very accommodating and pleasant.

Sandra D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
5.0

Highly professional operation.

Larry u.  |  Overall Experience 
Rating:
5.0

Great

RONALD JAMES R.  |  Overall Experience 
Rating:
5.0

Our stuff was safe and secure! Thanks!

Otis A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ken d A. 
Rating:
5.0

Sean was very helpful even though this was one of his first rental transactions.

William V. 
Rating:
5.0

PERFECT even in the rain these people are great.

Horace A. 
Rating:
5.0

Fantastic service. Chris helped me out during a time of crisis. He was courteous, helpful, responsive, and very professional. The Fountain Hills operation is first rate!

Michael J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Braedon C. 
Rating:
5.0

Excellent service and support, showing us what our options were and how to access the automated gate and security system. Thank You !!

Wayne Z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Frederick H. 
Rating:
5.0

Excellent

STEVE C.  |  Overall Experience 
Rating:
5.0

Nothing. The folks running this shop are fantastic, caring real people. I love coming here when I need a truck - and lately we've needed them a lot. I highly recommend!!

Barbara N. 
Rating:
5.0

Customer did not leave a comment.

Mel M. 
Rating:
5.0

Super friendly and professional customer service. Will definitely use services again! Thanks!

Ben L. 
Rating:
5.0

Very helpful and quickly met the needs we required

Fran D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick C. 
Rating:
5.0

Customer did not leave a comment.

Mathieu L. 
Rating:
5.0

Customer did not leave a comment.

Mark T. 
Rating:
5.0

would like to have loading ramps available for rent.

Richard B. 
Rating:
5.0

The young gentleman there were extremely helpful. They accommodated last minute needs with storage and vehicles. I needed a secondary storage for just a short time and they did it for me remotely.

Sandra T.  |  Overall Experience 
Rating:
5.0

Very good experience.

Leonard A. 
Rating:
5.0

I've used this U-Haul facility in Fountain Hills for many years, and it has always been clean and accessible, and the current owners are friendly and very helpful. Very pleased!

JOHN B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
5.0

The overall experience was great. Timely reminders of account payment required. Staff was very helpful and there to help if needed.

Jane L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joe C. 
Rating:
4.0

Customer did not leave a comment.

Brandon E. 
Rating:
5.0

Customer did not leave a comment.

jay E. 
Rating:
5.0

Customer did not leave a comment.

Charles T. 
Rating:
5.0

Customer did not leave a comment.

Cheri C. 
Rating:
4.0

Customer did not leave a comment.

John R. 
Rating:
5.0

It's a great location, friendly & efficient staff & well serviced rentals. No improvements needed.

James W. 
Rating:
5.0

good staff

Wallie M.  |  Overall Experience 
Rating:
5.0

Thank you

Angela M.  |  Overall Experience 
Rating:
5.0

We were overseas for the past few years and the storage facility in Fountain Hills was very helpful to keep up with our requests. We thank them and would highly recommend them for the future.

Robert G.  |  Overall Experience 
Rating:
5.0

Our experience was very good all around.

Stephanie S.  |  Overall Experience 
Rating:
4.0

All experience and courtesy was exceptional until the day we arrived in FH on Sun. Brian? was very uncooperative and unprofessional and arrogant. He insisted on being complicated.

Chris C.  |  First Impressions 
Rating:
5.0

Joy and Chris couldn't have been more helpful with everything from packing supplies to storage unit rental, and finally helping us arrange UBoxes to ship our things. Thanks!

Martin M.  |  Overall Experience 
Rating:
5.0

Post signage to direct customers to the facility. Access is a little confusing.

Greg W. 
Rating:
5.0

Nothing! Ryan was great! Professional and courteous. The process was smooth and easy. Thank you !

Christopher H. 
Rating:
5.0

Great place. People are very helpful>

Gerri H.  |  Overall Experience 
Rating:
5.0

Great facility. Well managed.

Clifford l.  |  First Impressions 
Rating:
5.0

Chris is super helpful and attentive I have rented a unit at another location for a long time and never felt so welcomed

Adonis H.  |  First Impressions 
Rating:
5.0

Joy and Chris are always professional and accommodating! The grounds are clean and the carts are in great working order. I rent space here regularly and I always recommend U Haul to my other clients

Kathy F.  |  First Impressions 
Rating:
5.0

The staff is excellent and very accommodating. Thanks!

Ryan N.  |  Overall Experience 
Rating:
5.0

Very nice facility and friendly management

MARK RANDALL P.  |  Overall Experience 
Rating:
5.0

The place is immaculate and the staff wonderful

HOWARD F.  |  Overall Experience 
Rating:
5.0

All individuals working at the facility were helpful.

William G.  |  Overall Experience 
Rating:
5.0

Christopher was very helpful and informative.

Charles T.  |  First Impressions 
Rating:
5.0

Always helpful and pleasant

Hanna G.  |  Overall Experience 
Rating:
3.0

My rates kept going up. Did not seem that they could keep spiders and rodents out of lockers. Had to spray myself.

LAURA S.  |  Overall Experience 
Rating:
5.0

Joy was a pleasure to work with and would recommend them to any of my friends

Bryan M.  |  Overall Experience 
Rating:
5.0

I was a patron for two years or so not once did I have any issues it was a great feeling to have knowing your prized posession were so secure an cared for

Supris B.  |  Overall Experience 
Rating:
5.0

Joy and Chris were very accommodating , helpful and knowledgeable. Anyone wanting to rent a storage locker or rent trucks should stop by

Karen M.  |  Overall Experience 
Rating:
5.0

Courtesy professionalism knowledge

ROBERT C.  |  First Impressions 
Rating:
5.0

Best storage facility ever. Chris and Joy and Landon are professional and go the extra mile for customer service. Everything about our experiences with FH UHaul was perfect!

Marcia M.  |  Overall Experience 
Rating:
5.0

Thanks for the good service

PETER S.  |  Overall Experience 
Rating:
5.0

Great experience

Mike B.  |  Overall Experience 
Rating:
5.0

Chris has been amazing... at every opportunity, provided excellent service, great advice and runs the BEST UHaul Facility we have ever used.

charles g.  |  Overall Experience 
Rating:
5.0

Excellent! Thanks.

David B.  |  First Impressions 
Rating:
5.0

Very courteous and professional staff!!!

Jon C.  |  Overall Experience 
Rating:
5.0

The guys in the Fountain Hills facility were very friendly and very helpful. It made what could be a stressful situation for people very pleasant. Thank you!

JOHN B.  |  First Impressions 
Rating:
5.0

Landon is a tremendous asset to the U-Haul organization! He represents the can-do attitude that U-Haul is known for and consistently provides the best customer experience! Give that man a raise!

Tania W.  |  First Impressions 
Rating:
4.0

Tech was well informed. One negative, the computer system was not working properly.

Micheal F.  |  First Impressions 
Rating:
5.0

I would definitely use UHAUL again

DAVID D.  |  Overall Experience 
Rating:
5.0

he was great to work with.

David R.  |  Overall Experience 
Rating:
5.0

Great place. I would use it again in a heartbeat.

ROBERT F. L.  |  Overall Experience 
Rating:
5.0

Outstanding!

Andrew S.  |  First Impressions 
Rating:
5.0

Everyone was always very helpful and friendly. I wish every business was run like this one. Outstanding!

Cindy S.  |  Overall Experience 
Rating:
5.0

Great Experience I would use Uhaul again. Joy and Landon were top notch. The whole crew I dealt with for the last couple on mon this were professional; helpful, informative, and friendly.

Richard M.  |  Overall Experience 
Rating:
5.0

Chris, Joy, and their staff were very professional and helpful !!!

Michael K.  |  Overall Experience 
Rating:
5.0

When I emptied my unit, they noticed the next morning and sent me an email offering to terminate my contract.They check the units daily and notify you if there is a change. I was impressed.

Tom H.  |  Overall Experience 
Rating:
4.0

Great place.

Michael P.  |  Overall Experience 
Rating:
5.0

Great customer service!

Eric D.  |  Overall Experience 
Rating:
5.0

Several times they offered their assistance whenever I came to my storage unit!.. There's plenty of space for my truck trailer to park for loading and unloading.. I would highly recommend U'Haul...

nancy d.  |  Overall Experience 
Rating:
5.0

Joy was very helpful and pleasant to work with!

Charlotte O.  |  First Impressions 
Rating:
5.0

My storage unit experience was great. Workers very helpful. I highly recommend them.

Sheryl M.  |  Overall Experience 
Rating:
5.0

Very nicely kept facility. Friendly and helpful staff.

Carol H.  |  Overall Experience 
Rating:
5.0

Chris and Joy are very personable and very accommodating. Nice experience.

yvonne p.  |  First Impressions 
Rating:
5.0

Workers seemed very well informed. They were very easy to work with. The whole process seems like a great workable situation for me. Rey happy.

Michael P.  |  First Impressions 
Rating:
5.0

Helpful accomodating and friendly staff

BLAKE H.  |  Overall Experience 
Rating:
5.0

I was helped by 2 Reps Chris & Bryan both were very knowledgeable, professional & patient with me. They both deserve a raise.

Alexandria C.  |  First Impressions 
Rating:
5.0

Great experience! Helpful and friendly staff. Managers were especially willing to help.

Darlene B.  |  Overall Experience 
Rating:
5.0

Very friendly and extremely helpful staff

GRAZYNA T.  |  Overall Experience 
Rating:
5.0

Lawson is a friendly and excellent man to have working for you. Thanks.

JOSEPH S.  |  Overall Experience 
Rating:
5.0

Chris and staff are wonderful! I appreciate how easy and pleasant they made my one year + storage experience!

Stephanie Diaz P.  |  Overall Experience 
Rating:
4.0

All went well

Mark C.  |  Overall Experience 
Rating:
5.0

Very professional and friendly.

Ming H.  |  Overall Experience 
Rating:
1.0

Shortly after securing my space the rent was raised. It was then raised 2 more times during our rental period. During that same time I called as a new renter and was offered a better rate.

Rob D.  |  Overall Experience 
Rating:
5.0

We've done business with Fountain Hills U-HAUL several times, each experience was great, but this visit was excellent! Great team! Thank you Christopher and Tilly of U-HAUL!

Cynthia P.  |  First Impressions 
Rating:
5.0

If you need a temperature controlled environment, this is the place.

John P.  |  Overall Experience 
Rating:
4.0

Very pleased. Staff is always courteous and helpful. Storage areas are clean and easily accessible but secure.

Stephanie S.  |  Reservation 
Rating:
5.0

Great assistance from Landon the clerk who helped me. Very thorough, high level of service and strong recommendations to make my storage experience go very smoothly. I really appreciate the service!

STEVEN PAUL S.  |  First Impressions 
Rating:
5.0

Customer Service was great :)

Sharon M.  |  Overall Experience 
Rating:
5.0

Very clean!

RON A.  |  Overall Experience 
Rating:
5.0

These guys go out of their way to provide a safe secure environment. Very friendly staff. I rented from them for over a year. I would definitely recommend this place. Very clean.

Francis D.  |  Overall Experience 
Rating:
5.0

This is the best UHaul location we have ever used for truck rental and storage facilities. Joy and Chris are professional and attentive to their clients needs. The storage facility is well designed.

Marcia M.  |  First Impressions 
Rating:
5.0

My Uboxes were delivered so I did not personally visit the facility but I I learned that they came in early on a Sunday to be sure my delivery went well. Definitely care about their customers!!!

lynn s.  |  Overall Experience 
Rating:
5.0

Staff at this location is so thorough and conscientious - I have nothing but the utmost praise for their management of this facility. Will gladly recommend it to everyone.

Lizz S.  |  Overall Experience 
Rating:
5.0

Very helpful and nice. I had several units and access was always very good. Would definately use again.

Pamela S.  |  Overall Experience 
Rating:
4.0

Easy transaction!

WILLIAM C.  |  Reservation 
Rating:
5.0

The representative on site provided great customer service, was knowledgeable, and liked his job. I was very impressed!

Cain J.  |  Reservation 
Rating:
5.0

Joy is great

GERRY S.  |  Overall Experience 
Rating:
5.0

Great staff and facility

Patrick Donnelly and Carole L.  |  Overall Experience 
Rating:
5.0

I have lived in Fountain Hills, AZ. over 36 year, having used U-Haul many times for many functions and activities, this time has been without a doubt the best all around service I have ever had.

Roger B.  |  Overall Experience 
Rating:
5.0

Great experience!!

Candice F.  |  Reservation 
Rating:
5.0

The staff is always helpful and polite it was a pleasure to use the facility. We will be back in the future if needed. Thank you!

Loretta S.  |  Overall Experience 
Rating:
5.0

Staff was helpful and extremely courteous! I would give them a 10 rating!

GARY G.  |  Reservation 
Rating:
5.0

Nice clean facility

John C.  |  Overall Experience 
Rating:
5.0

WOW !!! Service is the best.

Darlene B.  |  Reservation 
Rating:
5.0

Staff is friendly, helpful and knowledgeable. The facility is clean and secure.

Roger R.  |  Overall Experience 
Rating:
5.0

Fountain Hills U-haul moving and storage was very helpful to me. I felt their facility was very clean and a well run facility.

Edna B.  |  Overall Experience 
Rating:
5.0

Excellent facility.

DENISE W.  |  Overall Experience 
Rating:
4.0

We were unhappy that we scheduled to pick up our truck at this location. We called the day before to confirm to learn that we had to pick up truck from another location. Good thing we reconfirmed.

Diane M.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. Unit accomodations were great. Easy accessiblity well lit, always a trolley nearby.

VINCENT L.  |  Overall Experience 
Rating:
5.0

We've used several U-Haul facilities in the last few years and none compare to U-Haul Moving & Storage of Fountain Hills. Chris, Joy, Landon do a great job in all ways. Highly recommended!

Don M.  |  Overall Experience 
Rating:
5.0

The staff at the Fountain hills location were excellent. They were very helpful. Thanks Norma M.

Norma M.  |  Overall Experience 
Rating:
5.0

I have always experienced first rate, professional, and excellent service from Uhaul.

ROBERT C.  |  Reservation 
Rating:
5.0

Joy, Chris, and Landon were total professionals and extremely helpful. My family is moving to Arizona and they made us much more comfortable in what would otherwise be an anxiety-inducing event.

Karole D.  |  Overall Experience 
Rating:
5.0

Very knowable, interested, listened and did a fantastic job. I dealt with 5 different people and they were fantastic. A well run operation.

Cindy S.  |  Reservation 
Rating:
5.0

Great customer service! Very helpful and friendly, The storage unit was spotlessly clean and easy to access. I will be back!

Kathy F.  |  Overall Experience 
Rating:
5.0

Landon was great to work with!

jim k.  |  Overall Experience 
Rating:
5.0

No complaints

Bob W.  |  Overall Experience 
Rating:
5.0

Great staff and takes most of the stress away when moving. Thank you!

james s.  |  Overall Experience 
Rating:
5.0

Best storage facility around! Joy went above and beyond to be helpful! Thank you!!

Debra R.  |  Overall Experience 
Rating:
5.0

The BEST!!!!!! customer service so far I have experienced since coming to Arizona. EXCELLENT!!!!!!!!!!

Renee A.  |  Reservation 
Rating:
5.0

Chris and Joy were great helps to us as we moved in and out! Anytime we needed something they happily assisted us! Very kind staff all around and the hours were great! Nice, clean units! A+++

CHARLES S.  |  Overall Experience 
Rating:
5.0

A great working experience, Chris and Joy were the best to work with in getting our moving experience completed. I will totally endorse and reccomend them and UHaul in the future

David D.  |  Overall Experience 
Rating:
5.0

👍

Russell B.  |  Overall Experience 
Rating:
5.0

Very clean.

CHARLIE K.  |  Overall Experience 
Rating:
3.0

biggest issue is you don't take partial payments, that needs to change because when the bill goes up without notice and you don't plan for it you can't make a payment even if your short by 5 or 10 bu

ZACHARY C.  |  Overall Experience 
Rating:
5.0

Chris and Joy the managers/operations owners are so professional, friendly, and so absolutely helpful.

ROBERT C.  |  Overall Experience 
Rating:
5.0

Love the staff!!

Katie S.  |  Overall Experience 
Rating:
5.0

Had a wonderful experience and will use them again

Mary B.  |  Overall Experience 
Rating:
5.0

My experience with this uhaul location far surpassed every other in my lifetime!!!

rachel m.  |  Overall Experience 
Rating:
5.0

Excellent friendly service-took care of all our needs

RONALD H.  |  Overall Experience 
Rating:
5.0

very friendly and professional.

GEORGE S.  |  Overall Experience 
Rating:
5.0

Joy and Chris were the greatest to work with for the last 3 years. Very helpful and knowledgeable. They go out of their way to do the best for the customers. A+++++++ rating

WALLACE S.  |  Overall Experience 
Rating:
5.0

Exceptional manager in Fountain Hills

RICH R.  |  Overall Experience 
No reviews have been submitted for this location.

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