Customer Reviews for U-Haul Moving & Storage of Frisco Prosper

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Frisco Prosper

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Debbie B. on

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Very polite and friendly

Brian M. on

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I was given a truck that had a patched hole in the gas tank that failed. That didn’t bother me as much as it took 5 hours for uhaul to give me a new truck so I could get on my way to Atlanta GA!!! They Beltline office just let the gas leak out onto the parking lot to where two fire trucks showed up to handle the growing fuel spill still going on!!!! Under a truck filled with my customers items!!!! I was told that no one was able to help until roadside assistance showed up to asses the situation!!! How fucked up is that!?! I was hours late getting into Atlanta and to my customer the next day! They were pissed! Want to see pictures and video of the whole debacle? I have them!!!

Pavel M. on

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Representative was very helpful, she did everything quick, and helped me to attach trailer and check all lights

Franklin F. on

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Staff was very friendly and helpful.

John F. J. on

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My total experience was great.

Jane R. on

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The gentleman who helped us with our trailer rental was kind and competent. The issue was that the first trailer that was hooked up had some sort of problem with the lights so the gentleman removed it and replaced it with another trailer. The first trailer seemed to be placed right back in inventory instead of dealing with the problem.

charles m. on

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Shunel W. on

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Tiffany S. on

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JAMES D. on

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GREAT

JAMES D. on

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GREAT

JAMES D. on

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GREAT !

Barney G. on

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Used alternate drop-off location and the attendant quickly coordinated the truck turn-in with no difficulty.

Stephen R. on

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David N. on

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Everyone was very helpful, and the process of getting and returning the truck was seamless. The only minor issue is the location of the store, heading east from your location isn't very convenient when 380 is busy.

Pete S. on

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Had an excellent customer experience with Joshua Snead. Really appreciated his help and professional attitude.

Jill L. on

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Excellent service at this location. Twice now, when I have had a long trip (+2,000 miles), they have made sure to get me a newer truck with less milage on it to twart any problems on the long drive across country. They also have given me extra milage since my route is not direct. So very appreciative!

hernan r. on

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Brian very helpful

Kristina C. on

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When I booked my truck it was $80. Tried to charge me $120. Then spelled my email wrong so I did not receive my contract.

Marilyn C. on

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Excellent customer service! Very accommodating and flexible!

Adam Christopher C. on

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Only negative I had was picking up the trailer. The owner was the one who helped me out and he was NOT friendly at all, not rude but certainly not welcoming to come back. The other workers were very friendly and hooked up and unhooked the trailer and went above and beyond to explain how best to tow.

Michael B. on

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DASHAWN C. on

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Christina E. on

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very helpful and courteous

derek s. on

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Emily S. on

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moez b. on

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ANTHONY S. on

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Nothing. Great experience thank you.

Timothy M. on

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Gas tank at 3/8 Truck dirty

melvin j. on

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The manager was very customer friendly. The young lady that did the reservation & paperwork was all smiles & ready to explain details. Later I saw her physically helping a man return a trailer. 👏👏

Kristi s. on

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Customer service was wonderful!

Valerie J. on

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Unit I wanted wasn’t available due to repairs. The elevator was horrible. Was not pleased with that service. But the staff was great.

Joann H. on

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Art S. on

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Fred F. on

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james a. on

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TAMER I. on

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Robert T. on

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I'm very disappointed that I originally scheduled a pickup location in Plano Texas. When I arrived I was informed that I had to go to the Prosper, TX location. If this was the case, U Haul should have sent me notification that the location had changed. I'm not sure I will rent form you again

Charles B. on

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Mary S. on

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Christopher l. on

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Just make sure item that is reserved be ready for customer pick up.

Michael S. on

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RICHARD S. on

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Plenty of staff to assist on a busy day. In and out with trailer in less than 15 min

Oscar R. on

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derek s. on

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Katherine H. on

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The clerk was nice and helpful.

JOSEPH M. on

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Nothing! Top notch!

Ronna W. on

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Friendly, helpful, clean, prompt. All good.I would definitely use this location again and will in fact be using them again tomorrow. Great job!!

JUAN D. on

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I was very satisfied with this visit, specially with the young man who helped me that day, over the top customer service!

Howard H. on

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Nothing! Perfect experience... A+

Randls C. on

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Great Customer Service from the young lady that rented me the Vehicle.

Kirk Ian F. on

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Customer did not leave a comment.

Ronna W. on

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This uhaul location is big, is presented well, its clean and the customer service was fine. They didn't have the two furniture dollies that I had reserved when I made the reservation but I dont think this is due to anyone at this location. I would definitely recommend this U-Haul location.

Robert D. on

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Stephen S. on

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Had to wait 15 minutes for someone to come check me out. There was no one at the front desk when I arrived. Didn’t make a good impression.

CHARLOTTE M. on

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Nestor C. on

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Hard to improve on perfect!

Justin C. on

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ALFREDO R. on

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Veral S. on

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Mike H. on

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Quick and easy

Brad B. on

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The drop off location was completely unprofessional! The hours read 7:30am to 8:30am and than after 4:30pm. This was completely inconvenient. We had to leave our trailer and than we were charged. I will also be leaving a rating in Facebook and have already tried to contact your company directly.

margarita a. on

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sandra t. on

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Again, nothing I can think of to make this better. We were in and out in no time at all. The service man checked everything and had us out of there in less than ten minutes.

Richard B. on

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andy b. on

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ERIC C. on

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N/A

Todd C. on

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Rick R. on

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I originally booked the trailer through a location much closer and more convenient. This is the second time the location has come up as an option to rent a trailer. On both occasions this has been a faulty listing and the location has not had the trailer I rented on line. Please remove this location from your website. Please check my booking history to determine its location.

Dietrick M. on

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Brian was absolutely awesome and provided my wife and I with great service. I would definitely recommend this uhaul location to anyone. Thanks for the great service again Brian.

sam G. on

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Leonard T. on

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Phil K. on

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Paving the parking areas was a significant and much needed improvement.

brittany g. on

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Oscar R. on

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linda e. on

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Richard D. on

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Brian did an incredible job of fully explaining the product and process. He was incredible friendly, professional and engaged in helping me with a huge problem. I would highly recommend this particular location to anyone and everyone.

richard h. on

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Larry C. on

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christopher h. on

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Could've told me if there were any incidentals (which their weren't), just told me i was "all set". Very polite and professional! Had to wait for the final email. Otherwise, he was awesome.

Denise s. on

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Request a 20% discount on rental needed this weekend May 25th My past 15months 3 or 4 = 6x12 Box Trailers 2 = Open Rail Trailers 1 = 24" MovingTruck 1 = Small Moving Truck 1 = 10×15 Storage Unit

Chilquita C. on

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My only complaint would be that the mirror on the driver's side was not secure, which made it extremely difficult to see the traffic behind me. Other than that, my experience was great!

MARK M. on

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Very friendly staff.

Joe L. on

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I was treat.nice quick.

Jay J. on

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Excellent people

Luther S. on

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Joshua helped me return the vehicle. Amazingly helpful and polite. Will be the only location I use in DFW from now on.

Jeff B. on

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Truck could have been cleaned and maintained much better. Drivers side door could not be unlocked with key so had to unlock passenger side and climb over to drivers side. Can was dirty and stunk. Also, your operation at the desks doesn’t work. Having your associates do the computer work and then take the customer to their truck or storage unit doesn’t work. It pisses folks off in line and isn’t efficient. You all need some runners who the associates radio pull up a truck or meet customer at storage unit.

NICHOLAS B. on

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Rainee R. on

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Craig B. on

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The online process was terrible. It was taking so long for my “verification” I just went inside. It was cold and wet. Ditch that process. It doesn’t work.

Robert P. on

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Vaughn D. on

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Trailer leaked and most furniture is wet!

Denise s. on

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Jose P. on

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larry b. on

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Good,I really like the return process,drive up stay in vehicle,they come fast and without asking,they removed trailer,and came to my window,and said they will email a receipt,and I was off.

greg P. on

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I visited the store 3 times before my move in order to purchase moving supplies. The staff was very helpful and courteous. Same thing when I picked up my truck. I actually had to rent a second truck because the 26’ truck would not hold all my belongings. I moved from a 4 bedroom to a 3 bedroom home and required s 17’ truck and a 26’. I think there should be some type of tool to help better estimate the size or number of trucks/trailers needed for a move. It did slow me down to come back for the second truck. The store and staff were perfect however. Thanks!

Andrea R. on

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When I picked up the truck, I took a picture of the passenger mirror and uploaded it to the 24/7 equipment rental app. The plastic was chipped at the base. Once we were in route on the tollway, the mirror would not stay in place, swinging and preventing the driver from seeing. The passenger was required to help the driver navigate left turns and lane changes. The mirror started leaning and the passenger quickly unrolled the window and grabbed the mirror before it fell into traffic. This was an extremely dangerous situation. A report was filed when the truck was returned. This was a horrible experience! We are requesting a full refund.

Joe C. on

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Build a rear entrance to allow exit/entry a better way to get onto Highway 380. It is difficult to enter into so much traffic. The employees were friendly and provided good service.

joshua h. on

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DAvid H. on

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Rodney h. on

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Cory M. on

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Have always had excellent service at this location! So welcoming, helpful and friendly!!

Ronald W. on

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Scott M. on

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Efficient courteous and helpful. Thanks Daniel and Joshua!

Larry H. on

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Cameron Y. on

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We had storage for a year! This is the best location we have ever experienced! Always a friendly staff, clean and just overall a good experience

Kristen K. on

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Everyone seemed a little unfriendly.

Amy P. on

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pat s. on

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You guys are very professional and friendly. I can't say that about a lot of places i do business with. I will be a long time customer. Thank you very much.

Alex W. on

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Just keep doing it

LESLIE C. on

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Madelyn M. on

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Friendly service and super clean lot with van that are modern and way to drive! My new go to place for van rental or storage!

christy c. on

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When I make a reservation, I should not have to go through the entire process again when I get there

Charles O. on

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Everyone was very helpful

Thomas M. on

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David S. on

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Great customer service, thank you so much for all of your assistance!

Michelle Y. on

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Scott S. on

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Gerrit M. on

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Clean area and friendly staff

KYNA NICOLE G. on

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LARRY M. on

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Professional and friendly staff. Clean and well maintained vehicles.

Cindy A. on

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Roger B. on

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jackie c. on

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We rent at the Uhaul on Route 380 in Frisco/Prosper. We rent 2 storage units, and are preparing to move across the country. We have needed to rent trailers to haul various large items, the last two weeks; I am not sure of her name, but there is a young African American female that works there, that is unfriendly, unhelpful, makes no eye-contact, shows no emotion. We have encountered her the last 2 weeks, and it is the same poor customer services with her. Zero personality and poor communication or customer service ability. There is a young gentleman with a pig-tail who hooked our trailer to our vehicle who was awesome! As well as a lady manager, we think, this weekend, and a tall burly red-headed male that were all top notch! While the young lady I referred to above, about being poor at customer services. She might be a good worker and serve a quality role at uhaul; but I do recommend not having her work with customers face to face.

Andrea R. on

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The staff is great! The only issue was when I picked up the truck, it was 34 miles to empty. This was very inconvenient and disruptive to our schedule.

Robert M. on

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The gentlemen that helped me was great!

mauro c. on

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Dale W. on

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Kurt J. on

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Drew H. on

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My reservation was botched by someone who confirmed my reservation then changed it without notifying me to a time that the store was not open. So I wasted an hour and a half of my day trying to pick up my UHAUL. !Not Recommended!

emma p. on

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Excelent

Micheal M. on

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David N. on

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Roger B. on

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Deanna M. on

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Kelly C. on

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Picked up trailer on a Wednesday afternoon and there was only one person working inside. Has to wait for a few minutes while that employee assisted a different customer. No other employees around.

Gary S. on

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Mary P. on

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Great experience!

Robert B. on

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Make sure the correct equipment is in the uhaul truck before it is picked up. Then don’t charge for an extra day when the equipment is returned 30 minutes late because the customer wasn’t able to start the move until 90 minutes after his scheduled start time because he had to wait and return to the uhaul location after they opened in order to pick up the correct equipment. Not only was I not compensated for my trouble of having to return to the uhaul location but I also had to jump through all sorts of hoops including a 45 minute phone call in order to be refunded for the extra day I was charged. At first I thought the 24/7 truck share program was an awesome idea and made the entire process of picking up a truck and dropping it off very easy. It’s fatal flaw is that uhaul corporate is unable to assist you with any issues. They simply direct you to the physical uhaul location for everything including reimbursements. However when you try to contact the physical location their phone number connects you directly with uhaul corporate who is unable to help you!!! The entire process from beginning to end was very frustrating and I have no desire to go through it again.

James S. on

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N/a Great service

Clay H. on

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Jerry N. on

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Everything was fine.

Suzanne A. on

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The drivers side door would not open with the key from the outside. If locked we had to enter through the passenger door.

BERNARD B. on

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I've been renting vehicles and using your storage since 1975 with excellent customer service. I wasn't able to pay my storage bill. UH let me remove my belongings FREE of charge. Customer for life TY

Dzung L. on

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Kevin S. on

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The staff, especially Joshua were all great!!! Easiest and best experience we've ever had with a rental truck company

ERNIE V. on

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Alan F. on

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The 15' truck I was assigned had in excess of 142,000 miles. While I understand the objective of squeezing as many miles out of a vehicle before replacement, vehicles with such high mileage should be reserved for Local Rentals only. I traveled to Oklahoma City and back and if I had mechanical problems with the truck, my rating would have been considerably different. And, my truck did not have Cruise Control...a definite negative.

Sushma J. on

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Very happy with how Talia Dacosta found what I particularly needed.she was friendly and comfortable to speak with.Always had a smile.

Ralph N. on

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Scott M. on

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Great work by Joshua who seemed to be managing a lot by himself. Thanks for the personal service with a smile and great attitude! -Scott Maxwell 918-845-2505

Shekhar S. on

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Adam C. on

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I thought everyone I dealt with at the location to extremely helpful and accommodating both at pickup and at return. Both times the agents were very respectful of my time and it took me mere minutes each time.

Cynthia W. on

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Chong L. on

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Beth S. on

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Everything was terrific! Easy access and everyone was so friendly and helpful!

Ruben P. on

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Great staff and a awesome manager Brain,he is a knowlageble manager. I have used different U hales but this one is the best, and again the staff is awesome.

Elise P. on

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Super easy, good rate, no last minute surprise about insurance. Easy pick up, easy return.

Michael C. on

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It was super easy!

Bryan H. on

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Jerry M. on

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Brian was great.

Chelsea B. on

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I originally made a reservation at a Uhaul site in Frisco off of John Elliott for 4pm. When I arrived, I logged into my Uhaul app to pick up the van I reserved and noticed the app showed me a completely different location for 2 hours and 45 minutes away from my original pick-up date. When I called Uhaul the rep. advised me that the van I reserved was out of commission and that Uhaul re-routed me to a location in Plano (over 20 minutes away). I told her there was no way I was driving to another city and being charged additional mileage when I was moving within the Frisco area. I ended up getting transferred to manager who told me there was a 10 ft. truck available at a location near me off of 380 in Prosper. When arrived at this location, I was advised that the 10 ft. truck reserved for me was also not available. The team there did a great job of empathizing with me after being re-routed twice and wasting an hour of time driving between one location to the next. They gave me a 15 ft. truck for the same price as the 10 ft. to accommodate me as best as possible. This team turned a negative experience into a better one.

Timothy S. on

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Gilda R. on

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Matasha C. on

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The service was excellent, Joshua is a great asset to your company!

Sergio G. on

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MICHAEL F. on

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This location ALWAYS provides the best service. The equipment is clean and readily available. The processes are excellent and the people behind the counter are awesome. I would recommend this location over the one located across Savannah ANYTIME! If you are renting a UHAUL on 380 use this location, not the one a few miles down the road.

Scott G. on

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brian b. on

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Quick, easy, painless!

frank g. on

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Great service at this location.

donetta w. on

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1.the pick up I rented was so nice and clean inside! The attendant that rented me the truck was knowledgeable, personable, and courteous! Another male working that morning was just as wonderful! Both gentlemen were just amazing! 2. I had some if you will, issues with my timeframe and needs---nothing to do with U-haul! I need to have you know that the manager there, Brian Hawkins was truly amazing and went above and beyond making sure I was happy and did not leave before he did all h we could to help me out! 3. My experience on 3/30/19 was one of the more pleasant retail ones I've had in a while! It was all because if U-haul and it's employees! Proud to be a Prosper resident and know this business is part of my hometown! Thank you to all of U-haul for havingNg great people represent your company! Donita Wise

lisa r. on

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Add step down for short legged drivers...

Danijel U. on

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frank g. on

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Great UHaul location. Super service.

DANIEL O. on

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The staff was always amazing to work with. They were always very kind and helpful.

Raymond T. on

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Genia B. on

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Transitioning frm Colorado to Texas, I had issues with my AT rental, that I was ready to give up. After, a day late & multiple phone calls, I got it squared away. We need MORE Brian & Tyler’s in Texas

WILLIAM S. on

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Have coffee & donuts for customers ??

Matthew W. on

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Brian was great, knowledgeable and helpful

Sergio G. on

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I live closer to a different uhaul location and I prefer to make the drive to do business with Deric and the staff on prosper TX! Kudos to this brank!

Karen J. on

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Peggy S. on

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We did an after hour drop off that went well

FRED B. on

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The trailer and experience were perfect. My only hesitation about this location is not having easy access to the location from the eastbound lane. The highway is dangerous.

Jon R. on

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Customer service is always great at this location. We will be back.

robert g. on

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Staff was very good

James C. on

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Brian is awesome!

johnny h. on

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Damien S. on

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Kevin B. on

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Fast simple easy at this location

Guy Y. on

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ALLEN R. on

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Max M. on

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It's hard to improve upon perfection.

Jerry H. on

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Rex M. on

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Justin R. on

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Everything went quickly and smoothly.

Phyllis S. on

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Suzanne G. on

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James H. on

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Great Service!

Todd C. on

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Kevin M. on

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JUMEL F. on

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Sergio G. on

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The staff was efficient, understanding and courteous! They met my needs and got me on the road. Will definitely use this location again. They are further to my home but would make the drive... They Mckinney staff has a lot to be desired and would never then that location again... That's why I would drive to Prosper!

Ramon M. on

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Cynthia M. on

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It was a long wait. They had people not show up for work that day. The guy we worked with was very nice though.

Robert M. on

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Andrew S. on

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Found it easier to just go into the office to complete paperwork than sit outside taking photos of me, my drivers license, my passport ad nauseum.

Mike G. on

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keep up the great work

Roy M. on

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My wife and I were shown the location of our unit at the facility. We were able to check out and made sure that it would serve our needs. Just waiting to start unloading materials.

larry m. on

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Keep up the great service, and friendly atmosphere.

Laci A. on

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This is actually my second time st this location! Best one by far!

Kevin J. on

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The only problem I had was that they put fuel in the truck I used and the fuel gauge was exactly where it was when I received the truck when I turned it back in. So I do not believe I should have been charged the almost $6 in fuel that they put in it.

greg r. on

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When we arrived at the uhaul location the line was 6 people long. Only two employees working. It took a while for each customer to be served.

PETER O. on

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None. Wonderful and knowledgeable staff. Team work observed.

Mary S. on

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They were wonderful to work with! Highly recommend using this company.

David C. on

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Vada I. on

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James P. on

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Wendy S. on

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Elizabeth T. on

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Jeffrey H. on

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Antonio S. on

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Ron B. on

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The truck was awesome! Great Facility here and very helpful staff!! Thank you!

Ruben F. on

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Nothing to suggest. The employees were extremely, polite and knowledgeable about their work. Great service.

Jorge S. on

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William L. on

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GREG S. on

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Let people know a few days ahead not just one day ahead so that a person can make plans to do what they are wanting to do if you can't supply them with what they want.

Anthonio K. on

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Excellent service from pickup to return

Ryan L. on

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Excellent customer service!

Peter B. on

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Super easy to drop off. Literally just pulled into marked area for drop off. Within 2 min, staff came and inspected the truck (about 2-3 min more) and I was able to leave without issues. They did offer me free storage for the first month but I moved everything into our house so didn't need this option but it was nice that a free month of storage was offered.

calvin w. on

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kelly n. on

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I showed up Sunday with my planned rental. Staff accommodated me immediately when I realized the space I thought would be adequate wasn’t. This eased my mind greatly on how quick the staff responded.

Roger M. on

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I booked online and selected the Uhaul location off 423 in Little Elm, TX (near my house) only to receive a call that I had to pick up the truck in Prosper, TX. If Little Elm cannot rent trucks they should not show up on the list. The prosper location had issues with my reservation checkout and it took 45 min to resolve. They did a great job but your system would not cooperate at all. Frustrating.

Roger B. on

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Your auto-rental using my phone is a bit cumbersome. Pre-registration would be better than on site selfie and license picture. Facial recognition could be used to open key box. Also, had to walk through muddy area to read the number on the front of the truck since it was parked facing the street rather than the parking lot. The truck was also parked so close to another one I had to get someone to move it out for me. You know I'm coming and at what time, so make it easy for me to pick up the truck. Park it so its easy to drive out, Put my name on it in BIG letters. Make me feel welcome.

Jason G. on

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It was well maintained but the skids had all kinds of debris on them. Gravel and such. I wiped it off before heading down the road with it.

anissa s. on

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Great help and good customer service

Timithy C. on

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The young lady that helped me was absolutely professional and caring. She knew what she was doing and very efficient. I will recommend this storage facility to anyone in need of storage. Tim C.

Chris B. on

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Customer did not leave a comment.

William L. on

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Customer did not leave a comment.

Chris K. on

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Customer did not leave a comment.

desiree d. on

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Kyle was great helping hook up trailer!

charles m. on

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the young lady that checked me in, I wish I knew her name, was excellent. very friendly and professional.

Jorge S. on

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The entire staff was professional, courteous, and very helpful.

Laci A. on

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I honestly didn’t get anyone’s names because I came in with my kids, but everyone had so much patience with me, and with my kids. They really had amazing customer service skills.

Saleem P. on

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Excellent customer service and clean place

Jon L. on

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GreT experience. Brian was an awesome representtive answered all our questions and concerns and made us feel welcome.

Mark E. on

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All was as expected, excellent storage facility.

Sarah S. on

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The manager is impossible to contact and does not return emails.

eric f. on

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There were a couple of evenings where uhaul trucks were parked at the section for pick up trucks which required me to park at the larger trucks section to pick up my stuff from my storage unit.

HENRY S. on

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Facility is deliberately left unlocked because Uhaul is not willing to fix the door entry system. I reported a man hiding inside stairwell who was not homeless & dressed normal with backpack & cutters

HENRY S. on

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Facility is not secure & it is known by management. Key card & codes do not work so door is left unlocked. System had been down for a long time & Uhaul shouldn't be advertising this location as secur

CAROLYN W. on

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The service and facilities were great. Yes I will in the future and have in the past recommended this facility to friends and family. I hate that there is not a back road out. 380 is scary

michelle h. on

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The whole process was easy and quick. I was pleasantly surprised.

Lavader S. on

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Helpful associates

Richard T. on

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Would recommend have a redundant elevator installed. One is not enough for a facility as big as this one especially when 2/3 of the storage lockers are on the 2nd and 3rd floor.

gregg p. on

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N/A

Abbey P. on

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The staff was more then friendly and helpful. They went above and beyond! Really enjoyable interactions.

Sonja S. on

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Nice facility but construction there made accessing units difficult. There are always cars and trucks blocking parking doc to access units.

Lucy C. on

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Try to charge late fee when I was on direct pay,water damage,your a service not a nessesaty,be nice ,even your notes are unpleasant ,rules rules rules

Denise s. on

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I would have thought Uhaul would have giving me something more than just 1 month free storage. My husband and I have rented 7 different uhauls in the past 5.5 months. No coupons ,no discounts

Trini H. on

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Uhaul was awesome. We're rented the 26 foot truck in Michigan and drove it to Texas. The truck was clean and basically brand new with only 15,000 miles on it. Very accommodating on both ends.

RONALD B. on

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Everything was excellent except: Gravel driveway with potholes.

DIANE O. on

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Parking lot was a mess due to construction and heavy rain. But staff were friendly and helpful.

DEBORAH S. on

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I have used this storage facility for several years. I have had up to 7 units at one time. So yes, I would say you are an excellent facility..

Arnold M. on

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Brain and staff are great customer advocates and seek to provide excellent service and succeed.

kim p. on

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Very professional even while under construction

Jamer S. on

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I asked the Manager to call me and they never did. If you want to knownthe second reason I won’t refer please feel free to give me a call.

KRISTY R. on

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In the four years that I rented a space, the parking lot and drive were never repaired. Huge holes and divots everywhere, and yet my rent increased several times. This limited access to building.

Mike H. on

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Overall a great experience

Libby M. on

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Uhaul has always been a wonderful storage facility around the country. Prosper is no exception. Their staff are helpful, friendly, and knowledgeable and I will use again when I need storage.

Elischa B. on

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The service was excellent and the staff was very helpful

Lavader S. on

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Very courteous and efficient .

Graciela S. on

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The staff in this particular facility is very friendly.

Ursula S. on

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Great location!

NANCY G. on

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Although I would use this storage facility again, there were a couple of leaks. Fortunately, nothing was destroyed.

Brenda A. on

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The woman who helped me was very helpful

Dana W. on

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The staff are great, helpful,kind, patient with people that are very stressed with the whole moving process, but contacting by phone is a is a effort in futility. hard to get to the right location.

tayna t. on

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Thank you

JEFF Y. on

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The staff really helped me on the move out process. Thanks!

Larry M. on

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Convenient and we will go back.

Jerome S. on

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Great facility

Antoinette R. on

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air conditioned facility means that the facility is actually cool. Not once that I went to the facility was the storage unit cool. In 98 degree weather the facility should not be at 83 degrees.

TONY A. on

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We had a great experience. Thanks. Tony

DIAMOND S. on

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Pleasent experience , very helpful staff

Mary H. on

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This is the second time I've stored with this Uhaul. Highly recommend it - professional staff ,clean facilities.

Bill P. on

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Very convenient and great location.

Georgetta M. on

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Everything was great doing my stay from Dec to June.

KAREN C. on

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I was dissapointed that the final month could not be prorated as I missed the date by two days, so I will end up paying for almost a whole month for an empty storage unit.

John H. on

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I think uhaul is one of the finest and well run companies for service I have encountered. The representatives are all very proficient...above what I would think their pay grade would merit.

ANTHONY D. on

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Excellent, no problems.

David T. on

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Great location. Workers were always helpful and knowledgeable.

TATYANA G. on

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The staff at this location were very helpful

Joshua G. on

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N/A

Dede M. on

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The staff here is very personable and helpful. Was never concerned about the belongings in my storage unit, and their prices are reasonable. Would definitely recommend them.

JODY E. on

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Excellent