Customer Reviews for U-Haul Moving & Storage of Halls

28 reviews

6909 Maynardville Pike   Knoxville, TN 37918

(865) 377-8115

Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(865) 377-8115

6909 Maynardville Pike
Knoxville, TN 37918

Services at this Location:

Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dorothy R. 
Rating:
5.0

Have had not so good experience in the past but this new location was EXCELLENT.

David S. 
Rating:
4.0

The lady there was very helpful. I called her on Monday to see if I could drop off the truck there and she said yes. It was the closet to me. This place is not on the map when you set up a drop point. Very nice people there.

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

Jennifer B. 
Rating:
5.0

Nothing. Everything was great n fast!

Richard P. 
Rating:
5.0

Excellent customer service at the counter.

Lisa G. 
Rating:
5.0

My reservations went smooth as well as the pick up and drop off , the staff was excellent and very polite and helpful .. Thank you !!

Tracie N. 
Rating:
5.0

Nothing the lady that check me in was very professional and polite. Great service

Norman R. 
Rating:
4.0

Customer did not leave a comment.

Matthew C. 
Rating:
5.0

Be open later and on Sundays

Cheryl P. 
Rating:
5.0

Customer did not leave a comment.

Toney D. 
Rating:
4.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
5.0

Customer did not leave a comment.

Demetria W. 
Rating:
1.0

I have rented several items and purchased equipment over the last six months. I felt my last contact the area manager who assisted me was wanted to micro manage every bit of profit from me. She attempted to charge me gas fee when I had just topped of the gas, as instructed not to top off when it shut off I followed directions. Even got a copy of my receipt and checked when in left it was at the full mark. We swept out the back but do live in a rural farm area. The clay type mud in the area she refused to listen to reason and charged me a service fee for cleaning. It was swept out not mopped. She in fact mentioned she had no other rentals available and in my opinion just wanted a quick turn around rental. Worse experience I have had with U Haul in the four different states I have been to recently. Sadly enough may consider switching my business to another company Respectfully Jeffery Crittenden

Jeffery C. 
Rating:
5.0

Crank up wheels on toung of closed end trailers. They are too heavy to pick up off the hitch with the break system on them.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

Lorraine N. 
Rating:
5.0

Customer did not leave a comment.

JOHN F. 
Rating:
5.0

The young lady was super nice

Gary P. 
Rating:
5.0

Customer did not leave a comment.

Tammi P. 
Rating:
4.0

Customer did not leave a comment.

Tiffany M. 
Rating:
5.0

Nothing it was a very pleasant experience

Donald M. 
Rating:
5.0

Great Customer service at the counter as well.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Elah was great! Positive experience start to finish.

Bri R. 
Rating:
4.0

Customer did not leave a comment.

Gwendolyn T. 
Rating:
5.0

The whole process was quick, easy and very professionally managed. I was very pleased with the service, politeness, and how efficient an operation u-haul conducts. The lady that processed my rental was a gem. It is pleasant to know good business still exists and that the customer can still be made to feel wanted and appreciated.

Judy A. 
No reviews have been submitted for this location.

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