Pick up and return was such an easy process.
CHRISTINE KCustomer Reviews for U-Haul Moving & Storage of Hazelwood
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Doug was beyond helpful as well as professional and friendly!!!
bianca m | First ImpressionsKeep doing what you are doing
DARRYL MAlways took good care of me thanks
ANTHONY S | Overall ExperienceEverything went well - I was worried about dropping off early when closed but received a receipt first thing in am and that was appreciated. I had a 2 day rental and gal who was checking me out said ai needed to return at noon on Tuesday if after work - 6 ish I would have likely been charged another day... So that required me to real swap things around and not fully use the rental time to avoid the second day....
JOSEPH RCustomer service was excellent!
LISA DVery helpful and friendly!
RALF BDoug (the manager) is very knowledgeable and always helpful.
ALLAN EThe equipment was ready and I was there a 1/2 hour early, and that was no problem. It was a very enjoyable experience.
THOMAS SI rent here several times a year and staff and trailer are always top notch 👍
ALPHONSE HEmployees were all very friendly and efficient and everything went well for me while I was using this facility!
Donald W | Overall ExperienceI was happy and satisfied
PEGGY M | First ImpressionsDoug the manager at your hazelwood mo location was very professional and easy to communicate with, thanks doug for all of your help mr Harris
FABIAN H | Overall ExperienceThe personnel at this location were ready for me to return the equipment and provide me with my one-month free storage unit and they were very prompt, friendly, and professional and I got my move completed!
DONALD WVery friendly which is rare these days .thank you
ROBERT M | First ImpressionsDoug and his staff are the absolute best!! The cleanliness, upkeep and personal touch given to the restrooms are outstanding.
Carolyn W | Overall ExperienceMy "No" is due to fact that they were closed and I did not enter the location to observe the cleanliness. However; when calling the location to confirm that the trailer was received and checked in, interaction with personnel was above average. Thank you!
JAVON DThis is the best location hands down! The entire staff is friendly fast and professional. From renting a unit to a truck even purchasing the extras they made it easy! 10/10 Highly recommend!
Chanda S | Overall ExperienceI booked a climate controlled unit weeks ago, when I get to facility none available. I should have been advised before I got there. Now I’m paying more for something I did not sign up for. This was an out of state move and the moving up was already there so no time to look somewhere else. I’m not happy at all
SHELLEY H | First Impressionseverything dropping off was good the employee did the paperwork for me to turn the truck in and everything was smooth and good
Robert PExcellent service I was in and out in no time
Danielle R | First ImpressionsAbsolutely great
DARREN JYou asked was it well lite. The light kept going out on us while I’m in the unit
SHEILA S | Overall ExperienceGreat location and the customer service was phenomenal. The nicest and cleanest U-Haul location I’ve ever visited.
ANDREW HNew internet system
EVELYN TNice fella unloading the UHaul and return process was simple
TRUNG VThe people who works there were very nice and informative of everything.
Donna D | Overall ExperienceMy name is Constance mays I come to rent a truck always take care of me. Make sure I have the proper things. I need to move always pleasant always with eager to help thank you very much for the hospitality.
Constance MKeep doing what you're doing!
ADAM MThe staff at this location are amazing!
Melinda CTruck stopped in traffic TWICE!
JOHANNA BDoug was amazing with his customer service and friendly manner. He is a great asset to this company. He represents true customer service. He was helpful, informative and simply a great guy. I'm appreciative of his help and great attitude. Doug made a difficult move much easier. The world needs more people like Doug
NICKO WVery friendly
Amy MGreat service, clean truck. Great experience!
ROBERT PThis was my second rental in the last 3 months from that location? Just keep doing what U r doing?
JAMES Weveryone at this store was great ,,Doug was great to deal with and took good care of me as a customer.
robert pGood
JEREMIAH WThe U- haul app made this experience so much worse. Had the wrong pick up address in my reservation. What I saw in my app was different than what they had on their computer. No directive to pick up or drop off location.
MEGAN KDoug was Amazing! Location always has great customer service!
KATRINA JEmployees where very friendly, but under staff
ROBERT HThe staff were all friendly and professional.
TONI CIf every customer has my experience they should be pleased with the service provided
LAWRENCE LEverything was fast and it was my first time renting a U-Haul and storage I was shown my options on both and it was super easy staff was great not sure the lady name but she worked morning shift on 1/12/2025 and she was THE BEST
RENEE LImprove the pickup process for mobile orders. I was delayed for my move because the U-Haul app was malfunctioning and not allowing me to pick up my box truck. Also, the truck was not properly prepared for pick up. This made it even harder to complete the mobile check out process
Christopher NNothing best service ever
CLIFFORD LThe staff were very helpful, patient and professional in their efforts to provide the best customer service possible.
LEONARD WEverything was excellent
PAUL SI really don't see any area of improvement necessary. I am an occasional user and began using this facility a few years ago and have always found them to be friendly, courteous and helpful. They are good people to work with and I will continue to rent from them in the future.
DANIEL KThank you for protecting my belongings.
Anton L | Overall ExperienceN/a
DARRYL MAbsolutely nothing! I was very pleased with my experience at this location I will definitely used them again if I ever need services again.
SHEMEIKA KGreat customer service
CYNTHIA MBest team I’ve ever dealt with of all the locations. I go out of my way to use this location specifically.
DARIUS WThe car hauler was in good condition except for the tires. It was just checked in before I got there and when I loaded my truck on it the left front tire was very low on air. I filled it up but was concerned that the tire was worn and it was on the second Dat of traveling it blow out and we had to wait for the road service to repair. The young man was very good and replaced both tires on the left side of trailer.
RICHARD HCustomer service was amazing! Nice friendly employees super helpful people
Eva PExcellent customer service with pickup and return of truck
WANDA CNo Gas In Truck
Turkessa GVery friendly and I was taking care of quickly. The return of the vehicle was also very quick. I would definitely recommend this location.
NICOLE MAwesome couldn’t ask for better people
april m | Overall ExperienceThey were awesome all them
APRIL MGreat location. Great people. I will say that the vehicle had an issue with the defroster. I alerted the location to the issue. I am sure they will take care of it.
CHRISTOPHER SVery friendly and professional staff.
WANDA HNothing was great friendly and fast.
SCOTT KAll tha staff was very helpful. From the time I moved in. The staff. Helped me make sure I had everything I needed from the truck and transport rental after someone changed to a different location the day before they was wonderful in making sure it was place back at the right location and helped me get everything squared away I truly had a great experience with the whole team over at that location
J' E | Overall ExperienceDoug was very helpful. He showed compassion for my situation. I am thankful he made the experience great for me.
timeca a | Overall ExperienceDoug is outstanding! He is always so helpful, knowledeable and profesional! An asset to U-Haul. I have been using U-Haul storage for over ten years and Doug is absolutely the very best. Thank you Doug for all of your help throughout the years.
WILLIAM B | First ImpressionsThey were very nice to me
april m | First ImpressionsDoug and the whole staff was Awesome 💛🏆⭐⭐⭐⭐⭐
patrice b | Overall ExperienceBest storage service of my life and such a great team of staff that is willing to help their customers and go above & beyond. Also, not to mention that their price rates for storages and vehicle rentals are a budget for your buck. Thanks “Uhual.”
Jairus W | Overall ExperienceThe manager was absolutely the greatest I give that facility 10 stars
carla s | Overall ExperienceStaff was very nice and super informative. They were able to answer our questions quickly and efficiently. Before the move in process, the staff was able to help me navigate the truck rental process, also. Five Star service.
Ruth M | Online Move Inleakage in unit unprofessional management
Debrianna S | Overall ExperienceDoug and his staff is always super helpful, professional and friendly. I always prefer the Hazelwood location.
Ralonda G | Overall ExperienceThe staff was very helpful polite and friendly.Customer service was excellent
carla s | First ImpressionsI had a few issues with the app for the truck pick up, return, and etc. There were some over the phone reps at the calls Center (2) that gave bad customer service. But overall, majority of the U-Haul workers, from the call center, Hazelwood, MO location & etc. gave phenomenal service. Thank you.
Michelle S | Overall ExperienceThank you to Doug at Hazelwood and Corey or Cody at Hazelwood!! For being excited worker and the GM at the Olive location all of them had a beautiful personalities !!!!!! THANK YOU!!!!
Jeanell b | First ImpressionsThe employee Doug was the best part of this experience. Hands down the best customer service. Would recommend this facility everytime, just because of him.
Jennifer A | Overall ExperienceDoug was absolutely wonderful! Outstanding customer service! He checked on us as we were unloading, and went above and beyond to meet our needs. He is definitely an asset to UHaul and this location!!
Jennifer A | First ImpressionsGeneral Manager, put me into a vehicle with no A.C. When I tried to let him know he stated he was aware, so I told him that I was making a complaint due to this he stated he was downing the vehicle for repair but I’m not absolutely sure how true this is, Also he gave me the vehicle with less than 50 miles on the vehicle but he told me that I needed to bring the vehicle back at a 1/4 tank. he also stated that I did over 100 miles when arrived to drop off the vehicle, he told me to show proof I didn’t do the 100miles which I showed video proof and in all reality I only did 28 miles. Luckily I took a video of the entire vehicle before leaving the site including the dash. My phone is disabled from DATA & text and if a person did not think to record the vehicle before leaving the location, This manager would have charged the customer a rate they did not due. The integrity at this location is questionable. And I’m genuinely questioning if purchasing a storage unit from here was the right decision. I’m disappointed on my overall experience but last but not least I also agreed to moving merchandise online when I set the reservation, when I asked him about it he stated that I did not request merchandise and that if need something I would need to look for it on the sales floor.
kirshod h | First ImpressionsThe clerk was very understanding and perdictable
timeca a | First ImpressionsNice workers at this location
trina d | First ImpressionsI LOVE THE TEAM AT THAT U -HAUL STORE IN HAZELWOOD👍👍👍👍👍👍👍
Sabrina B | First ImpressionsThe two young men behind the counter was excellent. I gave them compliments on their services.
Joe T | First ImpressionsI came in on first month free and i keep getting emails aboit being late and they keep pitting locks on my unit and i cant axxess my belongings Its only been two weeks since i moved in
Alicia L | Online Move InWas quick and easy.
Amareea B | First ImpressionsThe gentleman who waited on me was very professional and had a great sense of humor.
william H | First ImpressionsUnder the Manager TJ, ALL of my items of value were stolen. My storage unit was broken into. They said the people cut the fence and came in the back door and that they weren’t on camera. I will never again put my things in storage or use U-Haul again. I also moved out of my storage unit in 7/23 and it wasn’t recorded. Now they’re saying I moved out 1/24. I wanted it on record.
MAREY C | Overall ExperienceDoug was exceptional with the level of service he provided to me and my family. Thank you!
Linda F | Overall ExperienceThank you all for your kindness and excellent customer service during our time of need. You made a hard situation easier for us.
JUNE E | First ImpressionsThe staff was great from start to finish and ill recommend all my friends and family.
Janai C | First ImpressionsThank you all
lafonda C | Overall ExperienceDoug and his staff, are doing a wonderful and comfortable service to the customers. Communication is the key with this store. This is my second time using this uhaul store for our family, each time was good business.
Melissa L | Overall ExperienceI want to give Sam a shout out, she is a doll,I spoke to her a few weeks ago and I explained to her the reason for my delinquency,she said come in and ask for me ( sam) and we'll work on it. But I wasn't able to come in until November 3rd 2023 but when I said my name and that I wanted to clean my account up she said "Oh you're the one who was going through some things " and I said I still am ,but the fact she remembered my name and my situation speaks volumes to me .God bless you Sam and your U- Haul Family 💯💪🏾
Allen H | First ImpressionsDoug went above and beyond
sarah k | Overall ExperienceIt was all lies, the Hazelwood sent me to Florrisant they sent me to West Florrisant, when I had a confirmation from Hazelwood, I felt like I was in another World.
gloria h | First ImpressionsComing to facility In a bit to unload
Ronald R | Online Move InThe best experience with a storage facility! Doug is the absolute best. He is very generous and made the entire process a breeze. Thank you, Doug!
Sandra B | Overall ExperienceThe only thing I would recommend is that the trucks be parked away from the storage facilities...there were times we had to load around the large trucks
Kristiana B | Overall ExperienceMy only problem was finding a mice trying to move in
LATASHA B | Overall ExperienceGreat
vera e | Overall ExperienceMy time with uhaul Hazelwood was a great one. When at this time there's a lacking in customer service they have great customer service. I was sad to here about Janet she was a great as well. Thank you Doug and team you are appreciated.
Monica R | Overall ExperienceDoug and Sam went above and beyond. They were helpful and friendly!
Kristiana B | First ImpressionsDoug and his team are such professional, courteous and considerate individuals. It’s always a great experience, doing business with them.
Ralonda G | First ImpressionsDoug is amazing!
ALICIA F | Overall ExperienceI am very pleased with the process, and I am very grateful for the time and effort taken out to explain the unit as well as truck rental. Excellent customer service. 5 stars all the way.
Cornelus D | Online Move InKept raising rates No one could explain why.
Brenda W | Overall ExperienceDoug Gault went above and beyond to get me into a store unit after multiple times trying to set up reservation I really appreciate his time/efforts I would definitely recommend uhaul to others
ANGELA B | First ImpressionsMy automated charge on credit card did not go thru due to computer error. Was entered as expire date 02/23..real expire date Was 02/25
JULIE B | First ImpressionsFrom the start of my storage rental to the end of my storage rental the customer service was amazing! I really had a great experience and would recommend to anyone!
Nicole D | Overall ExperienceThe manager and staff was very helpful and friendly
HERMAN A | Overall ExperienceThanks Mr Thompson very helpful
Carolyn P | First ImpressionsAll I want to know is do I get paid for this survey or a discount
Neville M | First ImpressionsToo expensive.
PAULA B | Overall ExperienceFelt very welcomed and the staff were friendly and attentive.
Nicole D | First ImpressionsThe unit I was given was outside at the fence. U-haul had a break in, instead of communicating with me, locks were placed on my unit without my knowledge. I could not access my belongings when I needed them!! I asked to NOT put extra locks on my things, it’s done anyway!
Jennifer C | Overall ExperienceVery nice customer service.
Tammy L | Overall ExperienceThe general manager Doug and his employees were very nice and helpful. I will definitely recommend this location to someone. If I ever need to use u-haul in the future, I will definitely make sure I use this location.
MAIA S | Overall ExperienceI’m just needing to use this unit for a few days because move in date fell through. It would be great to perhaps offer weekly units if you have them open!
Jennifer C | First ImpressionsEveryone was so nice and helpful
Marnea B | First ImpressionsAlso it’s too packed. Not much room to park or return trucks. Question number six is a maybe but you didn’t give that option
Stephen R | Overall ExperienceMR HENRY BROWN SR WAS VERY PROFESSIONAL AND HELPFUL REGARDING CUSTOMER SERVICES.
WINSTON O | First ImpressionsVery patient, informative, polite, answer questions. Excellent service!
Tammy L | First ImpressionsMy first day renting the storage the employee needs some customer service training no goodmorning no smile and he acted like he had a attitude with me but I didn't say anything. Other than that everything else was fine. The gentleman who rented me the truck yesterday was very courteous and I appreciated that.
anthony w | Overall ExperienceThe prices were different from online to in the store. I was quoted a price online and charged a different price in store.
Roy S | First ImpressionsThe employees were friendly and awesome. Enjoyed my time there even though I was doing hard work. Unloading my truck.. even offered my daughter and myself a bottle of water. Thank you Henry.
Dedra L | First ImpressionsThe start was very helpful and courteous. I Highly recommend them to anyone that’s looking for U-Haul
brenda g | Overall ExperienceI just wish I had more money to pay the storage fee now I lost everything due to not paying my storage bill
RICHARD L | Overall ExperienceI started paying around $72 on my unit then immediately after two years of the pandemic my rates went up to $99. The funny thing with this is that I carry mail in this area and have come acquainted with four other customers who use your facility. 3 of them had storage space bigger than mine and paid an average of $35. I would give names but I'm saving that information for court because this situation needs to be addressed in court. Even after my rates were changed none of the others I'm referring to went through the change and still don't. Yall might want to say it's because they pay on time but I have proof that that's not true because one of them is deceased and I was offered to put my things in that unit. Yes I was regularly late but made arrangements with the MOD the date I started renting from this location because my payday didn't correspond to my due date but I always have paid. Please note that this isn't the only location I have used with Uhaul. The first time a lock was put on my unit the attended that let me in noticed and mentioned that it must have flooded here and I said yea I see. He said I'll let them know and then two months later my fees were raised and my access code was deleted because I was given a managers code to enter where every time I visit my unit I kept finding a lock on my unit even after payment. I'm even considering contacting the NAACP to obtain a civil attorney since those other 5 customers were Caucasian leading me to believe that race played a big part in this situation as well. This will be my last communication with you on these issues and I'll see yall in both courts. Thank you. Kenneth Hall.
Kenneth H | Overall ExperienceGreat staff and facility. They make it happen for you.
NAJAH A | Overall ExperienceThis is my favorite UHAUL store in North County! Excellent management and customer service. Helpful and friendly staff.
Mary D | Overall ExperienceI am a repeat customer for the pass 3 yrs. I enjoy the customer service.
laquiesha l | First ImpressionsThe staff at this u-haul were great. When I had to move and needed a place for my belongings and my work trailor they every thing I needed. It felt good to know my stuff was safe and secure. Less stress when moving is always a good thing.
Timothy O | Overall ExperienceEvery step of the process until I closed out was perfect. It made the headache of moving very comfortable. I'd do it all again with this store and crew.
Angie V | Overall ExperienceManager, Anthony was so helpful ! Thank you’
Betty R | Overall ExperienceFor my first experience with the U-Haul company it was wonderful great service friendly workers clean truck also had a clean storage I really appreciate it and I thank you guys for your help and your trust in me to drive your U-Haul truck thank you so much
Marranda L | First ImpressionsExcellent service!
Betty R | First ImpressionsThe lady walking around with the cart was extremely friendly and helpful for our needs.
Christine R | First ImpressionsThank you for being there I moved to Florida for two months I needed to store my valuables it worked out very well.
Thomas W | Overall ExperienceThe staff was helpful & friendly, and answered any questions I had.
LAWRENCE W | First ImpressionsWas a great experience. Nothing negative with this company.
VEDA S | Overall ExperienceThere's nothing that I haven't said that wasn't said before. I rented a until there. Then became an employee. The GM Anthony covered for all of the employees lazyness. GM had a medical emergency and didn't leave instructions with a responsible adult. I basically am one of many people who found it a waste of time working in a hostile work environment at that location. I'm the only one that is brave enough to let you know. I moved out after I was jumped on by the group led by Eerica. Instigated by Anthony. That's been months ago. If Eerica Mann (the gold tooth lady with the cigar hanging out her mouth who walks on the back of her shoes), Anthony Chiello or anyone from that location calls me or anyone that I've removed from ALL list there, an attorney will contact uhaul to represent me further. You can have that cabinet in my old unit. I've had enough of Anthony, Eerica, Cameron and that guy that shows up stoned every other day & the CC's. Oh and Dan with the disrespectful mouth.
jacqueline W | Overall ExperienceI had my storage for a little over a year. Originally, it was all good. One particular time I was late but ended up paying. Went to my storage and it was still locked. I called and they fixed it immediately. My main concern was the roaches that came later in the year. It was the lack of cleaning the area that I didn’t like. I was in a storage inside of a building. Really thought it would be secured from all things. Most definitely thought me purchasing insurance would benefit in a way and it didn’t. Insurance is a complete waste. The greatest thing I did was get my belongings out. Although I trashed most of it due to roaches. I moved out on my payment date which was 12/28/21 not 1/2/2022. Glad to be gone!!!
Alisa T | Overall ExperienceGreat Customer service!
Hakim J | Overall ExperienceI want to thank the general manager Anthony at the Dunn Road location in Florissant for providing such excellent customer service we definitely appreciated it
Jack N | First ImpressionsMud dauber(?) wasp mud nests in unit. Most dead, some with active wasps.
stefan n | Overall ExperienceI moved out on 10/31/2021 not 11/1/2021
Edith I | Overall ExperienceThis U-Haul Storage was Wonderful! Safe and convenient. I recommend the Hazelwood U-Haul Storage to everyone. I slept with a peace of mind knowing my items were Safe and secure. Anthony the Manager was Awesome!! I give this facility 10 Stars for Quality, Security, Convince, and Excellent Customer Support!
Lenita S | Overall ExperienceWe did see a roach. Neighbor had lots of them. Outside area was trashy.
Vanessa W | Overall ExperienceGreat sevice
ALLEN O | First ImpressionsEveryone was helpful and well informative 👍🏾. Thanks U-haul.
Martell P | Overall ExperienceThank you for making my moving and storage of my property very convenient.
yolanda b | First ImpressionsI'm very pleased with u Haul Service helping families out to move items and to help out with events I will recommend U Haul any time to any one that need to rent a truck thank you for your service
Cheryl W | First ImpressionsThought I was booking for a 24 hour storage place when booking. Only inconvenience. And prices where higher than the 24 hour storage unit I thought I was getting. I wish all prices where the same. Other than that, great.
Carnice G | Online Move InThe staff was very courteous, kind and professional.
alicia h | Overall ExperienceI liked it. I just think the motion sensor lights should be on a little longer. But thank you guys for being patient with me through it all.
Vornell p | Overall ExperienceThe staff were always friendly & helpful. Cameron was especially helpful when I was having difficulty with the door, he immediately came & helped me.
MARY S | Overall ExperienceWe had problems with billing. Mr. O’Neal was able to fix the issue. Thanks
Ricardo F | First ImpressionsStaff was very customer service oriented, facility very clean. They assisted me with all of my needs. Made my move less stressful.
ANGELA N | First ImpressionsThank you again for being so kind
elaine d | Overall ExperienceGreat and professional service!
ALAN R | Overall ExperienceExtremely well run business all the staff of business are a reflection of the manager fun loving kind gregarious and truly helpful and thoughtful. I have been in the hospitality industry for 50 years one of the best experiences ever. Thank you all very much you are a diamond in the rough not in Chesterfield WTF Thank you Rex Hale chefrexhale.com stlculinarytours.com
Rex H | Overall ExperienceVery professional staff that treated me well
Cheryl C | Overall ExperienceAnthony was fantastic. He answered all of my questions along the way and if I am going to be paying $180 for a 10x15 you best believe I am going to have a couple questions that is a semi large purchase when it comes to a monthly subscription. $180 is actually more than I could of paid elsewhere but Anthony honored my lack of coupon that I was not given by a different facility after returning my rented uhual. Overall I would rate this location a 10 out of 10 solely use this singles employee the cleanliness of the store was amazing best I have seen by singular uhaul place. Two thumbs up from me.
Bryson w | First Impressionsstaff was very helpful and friendly
Marian S | First ImpressionsThe checking in was friendly and quick
donald w | First ImpressionsMy unit had a huge a hole in the ceiling that concerned me but my items weren’t damaged. Overall great experience. Thank you to the office staff for all your assistance
COURTNEY P | Overall Experiencegreat customer service
eRICKA M | First ImpressionsEverything was fine just thought the storage unit was a little bigger
Renita K | First ImpressionsGreat customer service and good storage options
Kleila m | Overall ExperienceThumbs up for Jennifer and Anthony
Sandra U | Overall ExperienceMy only issue is that I notified the facility that I was cleaning out my storage in July, again by email on Aug. 5, 2020 and followed up with a phone call on Aug. 6, 2020 yet I am still getting mail saying I am late on my payment and am being charged a late fee. What is that about?
DEBORA W | Overall ExperienceJennifer was very friendly & helpful
KAREN M | First ImpressionsHassel free service.
ANTONIO M | Overall ExperienceNone
Robert W | First ImpressionsHaving my unit for nearly 3 years was something unexpected but the service I received from management was Great and the one person I give the customer service award to is Janet, she’s awesome she worked with me when I fell behind, I thank her because there was a few times I could of lost it all but she hung in there with me so for her she is greatly appreciated and I would recommend this location to everyone.
kimberly f | Overall ExperienceBetter than the rest!!!
Lee P | First ImpressionsI spent 1-month shy of 10 years with this particular UHAUL facility. I didn't see any upgrades to the units but experienced increases in my storage payments. I was not pleased with that part of my experience. Then I noticed the several changes in the staff that included the facility's General Managers. They were always kind and helpful even during their very busy moments. Nonetheless, that turnover created some concerns. Otherwise and overall I'm grateful for the time and safe keeping of my belongings.
LEORA J | Overall ExperienceThe only issue I had was the lights went out every five minutes while I was trying to get my belongings and I had to keep stopping to make the lights come back on.
MICHELLE P | Overall ExperienceEveryone was helpful and professional. I’m very pleased with my service, I will recommend you all to everyone!
Cassandra M | First ImpressionsMy experience with Uhaul was outstanding. Your employee Anthony C. (Dunn Rd. location) is exceptional! This has been the best experience I've ever had with any truck rental/storage company. God Bless!
Tracey J | Overall ExperienceI never had an issue with facilities or personnel. They were friendly and approachable. Good customer service.
rosie s | Overall ExperienceI wouldn't recommend anyone to use the facility, because of the damage that was done to my things from the roof leaking.
brian m | Overall ExperienceGREAT JOB I WOULD USE YOU AGAIN KEEP UP THE GREAT WORK I ENJOYED MY SERVICE.👍👍👍
Deborah T | First ImpressionsThe manager was so cool was very happy
Lena M | First ImpressionsI have witnessed the manager had verbal argument with a customer. I was informed that I could get charge for having an outside moving pods in the facility. My brother’s car was hit by uhaul employee.
Abegail C | Overall ExperienceMr. Anthony Chiello, (8961 Dunn Rd.) is beyond EXCEPTIONAL!! He provided outstanding, fast, friendly and professional service for me as I was in a desperate moving situation. May God richly bless him!
Tracey J | First ImpressionsAnthony and Janet at uhaul Dunn road are the best 👍👍👍👍👍
Tony P | Overall ExperienceExceptionally amazing, above my expectations. I wasnt expecting much, but the staff met and exceeded BEYOND exemplary Service. I highly recommend this store. I was treated w RESPECT above n beyond!!!
Stormie C | First ImpressionsTj is a great manager.
Coleasha M | Overall ExperienceThe customer service was wonderful n understand of my situation. Thank you
TEIANNA M | First ImpressionsI was,service with a smile and courteous and I will send family and friends to this location 🖒🖒🖒🖒🖒
Tony P | First ImpressionsStaff was very friendly
nausicaa b | Overall ExperienceBest experience with uhaul company ever. Keep up the good work!!
latonya r | Overall ExperienceKeep up the good work
JANIE T | Overall ExperienceGreat customer service...
LaKendra D | Overall ExperienceWill recommend uhaul before any other companies
beverly r | Overall ExperienceFrom the moment I entered the store I had an awesome experience. Everyone was nice , friendly and patient. The manager Anthony was excellent. Keep up the good work !!!!
JANIE T | First ImpressionsThe staff at this location are EXCELLENT - very knowledgeabe, understanding and accommodating.
Wendi G | First ImpressionsAwesome
latonya r | First ImpressionsFghjj
ELLIS A | Overall ExperienceI will refer
troy c | Overall ExperienceI have no complaints.
eric t | Overall ExperienceEveryone was so helpful!
whitley b | First ImpressionsMr. Bryon and Mrs. Janet were the best at making sure my storage unit was safe and that I’ve had an excellent experience overall. I’ll definitely recommend this location to family and friends.
timika l | Overall ExperienceThere was a few minor hiccups but overall the service was excellent thank you
darlene m | First ImpressionsThe staff is very respectful
Minnie M | Overall ExperienceFacility was fine until I got an email stating there was going to be a price increase. You didn't meet or beat the competitor so I moved out of 2 units which is sad because I didn't want to move.
john c | Overall ExperienceI always use Uhaul
cynthia m | Overall ExperienceGreat customer service
CATHY W | Overall ExperienceNo, additional comments are necessary.
LORNA B | Overall ExperienceThey were very professional and attentive.
Tyrone P | ReservationWhen we moved out of the unit there was alot of bugs-crickets, June bugs, water bugs, ants , spiders. For climate controlled it was not sealed good if that many bugs can get to an inside unit
Debra P | Overall Experience!DANGER !KEEP OUT! unkept thug on a power trip barking dat he’s the boss & ***** have to listen. Co-worker said u aint my f*n boss, set the tone *Needed my mommas #, &/or wouldn’t rent to me, game on!
taylor b | ReservationI want to recognize Brittany for being on top of all of my needs when situations seemed to arise. All of the staff were polite,friendly, and very professional. I will be using UHaul again soon.
ERICA B | Overall ExperienceEasy and efficient. My things were fine.
Ann S | Overall Experience