Customer Reviews for U-Haul Moving & Storage of Hazelwood

2,251 reviews

8961 Dunn Rd   Hazelwood, MO 63042
(N side of 270 between Dunn Rd and Lindbergh Blvd)

(314) 831-7775

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(314) 831-7775

8961 Dunn Rd
Hazelwood, MO 63042
(N side of 270 between Dunn Rd and Lindbergh Blvd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Provide better customer service. When the initial contract was generated the rep was friendly and engaging, no issue then. Upon return of the trailer the rep was horrible at customer service wanted me to park the t trailer for him didn't ask if I wanted to leave the charge on my card or pay cash. Threw my receipt on the counter. There was another guy there when I asked if my charge could be removed to pay cash I was told I should've stayed outside and waited. Horrible I will never rent from that location ever again.

LAVERNE K. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Everything was perfect.

william T. 
Rating:
5.0

Customer did not leave a comment.

Troy J. 
Rating:
3.0

Van had tree sap all over it. Needs wash. Online tool sucked. Spent 45 min trying to get van and had to call in to get help

walter H. 
Rating:
5.0

The samething you did for me because I had know problems and the customer service was great

Latasha B. 
Rating:
5.0

Service guy Steve was very knowledgeable and helpful

Kevin M. 
Rating:
5.0

Continue with service on demand meaning you are exceeding expectations

Willie J. 
Rating:
5.0

Customer did not leave a comment.

RALPH B. 
Rating:
5.0

Staff was awesome, got me in and set up.

Darian J. 
Rating:
1.0

Accurate pricing and not allowing agents to change reservation without consent

Robert W. 
Rating:
5.0

Nothing needs to be changed at all u haul was very affordable considering the way the economy. Thank you !!! I would recommend u haul Hazelwood site to others.

Nora C. 
Rating:
2.0

To the worker that was there at 7am on Monday that passed me 4 times on the lot and never asked me if I needed any service, maybe headphones should not be worn with explicit lyrics and reciting those lyrics while conducting business. Also did not appreciate the mix up in names that would have resulted in higher milage used. His attitude and initiative to be there to service is piss poor. The general manager was decent and I thank him but the work with no uniform with headphones needs to go

Eian W. 
Rating:
5.0

Great service from the team there. The manager was awesome to work with. BM

Belinda M. 
Rating:
5.0

Customer did not leave a comment.

jennifer J. 
Rating:
5.0

Customer did not leave a comment.

Mohammad M. 
Rating:
5.0

Customer did not leave a comment.

Travis K. 
Rating:
5.0

Customer did not leave a comment.

Mike H. 
Rating:
5.0

Ce-Ce was an excellent person to work with..

Donnell J. 
Rating:
5.0

Customer did not leave a comment.

Damien T. 
Rating:
4.0

Found out the front break caliper wasn't bolted on. Causing a loud bang every time the break was pressed. This probably wouldn't be as much of an issue around town but drove from St Louis to Chicago.

Eugene P. 
Rating:
5.0

Customer did not leave a comment.

Benjamin M. 
Rating:
1.0

Customer did not leave a comment.

Ryan F. 
Rating:
4.0

Customer did not leave a comment.

shawn F. 
Rating:
5.0

Customer did not leave a comment.

CAROLYN P. 
Rating:
5.0

Anthony was beyond professional

Alex G. 
Rating:
5.0

Customer did not leave a comment.

Sheree O. 
Rating:
4.0

Customer did not leave a comment.

Regina B. 
Rating:
5.0

Great and polite service, super fast and helpful!

JOSHUA M. 
Rating:
5.0

C. C. Was very helpful when I wanted to pick up my truck. She got everything taken care of quickly so I could go on my way. I really appreciated that. Everything was great. No complaints.

Jim V. 
Rating:
5.0

Customer did not leave a comment.

Timothy O.  |  First Impressions 
Rating:
5.0

Had issues with the text links, showing the uhaul vehicle images, not opening up in the iphone's safari browser. I had to copy and paste the link into my chrome browser.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

TONIANN J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Blanche T. 
Rating:
5.0

Customer did not leave a comment.

Phil E.  |  Overall Experience 
Rating:
5.0

Manager, Anthony was so helpful ! Thank you’

Betty R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah W. 
Rating:
1.0

Upon entering one of the employees was on speaker phone with a guest trying to extend a rental. Rather than explaining the process and associated fees the employee told the customer a price and then immediately charged said customer. When the customer said they wanted an explanation of the fee which was higher than they anticipated, the employee said sorry your card was already charged and then hung up on the customer. Incredibly rude customer service and it immediately left me uncomfortable doing business with the Hazelwood U-Haul team. Following that interaction, I recieved my vehicle. The vehicle looked as if it hasn't been properly maintained in some time, damage to the pain schemes, rear wheel well on the driver side as well of a loose gas cap immediately caused me more concern about the reputation of the site. While the vehicle ran fine and handled its task, I will not be returning to this uhaul location in the future and encourage the company to re-look at its customer service methods and vehicle maintenance protocols.

Joshua S. 
Rating:
3.0

Be real with them

phillis M. 
Rating:
3.0

I regret not doing the walk around with the worker because the first stop after leaving the lot I noticed the tire was looking low and had a gash in it. We finished our load and put air in the tire and when returning it the gentlemen rudely assumed we gashed the tire. And I am still waiting for the $8 I was owed.

Quinton B. 
Rating:
5.0

Customer did not leave a comment.

Tammy K. 
Rating:
5.0

I want people to know Doug, Keith and TJ were the best to deal with, I was in a rush, having a hard time and they made the experience almost enjoyable, and I needed the laugh. Thanks guys

Norma R. 
Rating:
5.0

I rented a car trailer and the nylon strap end was worn out and so fuzzy, it was hard to poke thru the comealong to tighten the tire down. The rep agreed.

CARY A. 
Rating:
5.0

Services is self constantly improving

Willie J. 
Rating:
5.0

A Great sales representative added a positive to my experience. He was very professional and courteous. The location was cleaned and organized. A calm and punctual experience. All was great. Thank you!

Tonia S. 
Rating:
5.0

outstanding

Gary U. 
Rating:
4.0

Customer did not leave a comment.

DOTSON B. 
Rating:
5.0

Customer did not leave a comment.

sharonda w.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rose W. 
Rating:
5.0

Customer did not leave a comment.

Shenesia B. 
Rating:
5.0

Customer did not leave a comment.

thomas H. 
Rating:
4.0

Customer did not leave a comment.

STEPHANIE M. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

no credit card? no drivers license? no local reference? no problem. when a customer is returning their truck they typically leave you 2 things while they are checking in.(1) keys (2) a FULL tank of gas. fox 11 was kind enough to document my last "rental". www.youtube.com/watch?v=6vR14HwGuL0&list=WL&index=11&t=5557s

Shawn B. 
Rating:
5.0

Customer did not leave a comment.

Kurt K. 
Rating:
5.0

Services is still above expectations

Willie J. 
Rating:
5.0

Everything was great I have very nice customer service and I really appreciate you guys thank you so much

Marranda L. 
Rating:
5.0

Everyone here helped me greatly during such a tough time. They simply were nice and in such a difficult world it's nice to just have someone be nice. Thank you everyone who helped. Destiny #notjustaname

Destiny W. 
Rating:
5.0

For my first experience with the U-Haul company it was wonderful great service friendly workers clean truck also had a clean storage I really appreciate it and I thank you guys for your help and your trust in me to drive your U-Haul truck thank you so much

Marranda L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ShiEba J. 
Rating:
5.0

Agent was nice & helpful.

Lawrence W. 
Rating:
5.0

Customer did not leave a comment.

TONYA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bradley S. 
Rating:
5.0

Customer did not leave a comment.

Ralph C. 
Rating:
5.0

Make sure you have enough dollie's.

Anita H. 
Rating:
5.0

Excellent service!

Betty R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

meagan S. 
Rating:
5.0

Customer did not leave a comment.

Lisa A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PRECIOUS H. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

The lady walking around with the cart was extremely friendly and helpful for our needs.

Christine R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Anisica S. 
Rating:
5.0

hello,i speak not so good english.i called the store for the truck.i told the store manager T.J. that i maybe i needed translations.he said "no problem,i speaks many languages,and that i would be able to help".i asked him "what languages do you speak?' and he said,"Mandarin,Spanish,English,Hindi,Arabic,Portuguese,Bengali, Russian,Japanese,Punjabi,German, Javanese,Wu,Malay,Telugu,Vietnamese,Korean,French, Marathi,Tamil,Urdu,Turkish,Italian,Yue,Thai,Gujarati,Jin, Southernmin,Persian,Polish,Pashto,Kannada,Xiang,Malayalam, Sundanese,Hausa,Odia,Burmese,Hakka,Ukrainian,Bhojpuri, Tagalog,Yoruba,Maithili,Uzbek,Sindh,Amharic,Fula,Romanian, Oromo,Igbo,Azerbaijani, Awadhi,Gan,Cebuano,Dutch,Kurdish, Serbo-Croatian,Malagasy,Saraiki,Nepali,Sinhala,Chittagonian, Zhuang,Khmer,Turkmen,Assamese,Madurese,Somali,Marwari, Magahi,Haryanvi,Hungarian,Chhattisgarhi,Greek,Chewa,Deccan, Akan,Kazakh,Northern Min,Sylheti,Zulu,Czech, Kinyarwanda,Dhundhari, Haitian Creole,Eastern Min,Ilocano,Quechua,Kirundi,Swedish,Hmong,Shona,Uyghur, Hiligaynon/Ilonggo,Mossi,Xhosa,Belarusian,Balochi and Konkani" i said "sorry my hearing aid battery went dead,can you repeat?" he said "yes,Mandarin,Spanish,English,Hindi,Arabic,Portuguese,Bengali, Russian,Japanese,Punjabi,German, Javanese,Wu,Malay,Telugu,Vietnamese,Korean,French, Marathi,Tamil,Urdu,Turkish,Italian,Yue,Thai,Gujarati,Jin, Southernmin,Persian,Polish,Pashto,Kannada,Xiang,Malayalam, Sundanese,Hausa,Odia,Burmese,Hakka,Ukrainian,Bhojpuri, Tagalog,Yoruba,Maithili,Uzbek,Sindh,Amharic,Fula,Romanian, Oromo,Igbo,Azerbaijani, Awadhi,Gan,Cebuano,Dutch,Kurdish, Serbo-Croatian,Malagasy,Saraiki,Nepali,Sinhala,Chittagonian, Zhuang,Khmer,Turkmen,Assamese,Madurese,Somali,Marwari, Magahi,Haryanvi,Hungarian,Chhattisgarhi,Greek,Chewa,Deccan, Akan,Kazakh,Northern Min,Sylheti,Zulu,Czech, Kinyarwanda,Dhundhari, Haitian Creole,Eastern Min,Ilocano,Quechua,Kirundi,Swedish,Hmong,Shona,Uyghur, Hiligaynon/Ilonggo,Mossi,Xhosa,Belarusian,Balochi and Konkani".also he speaks dog,dolphin and owl.also he knows sign languages.i gave him the finger and he gave me the peace sign,and said "nyet voyna(no war) "

Shawn B. 
Rating:
5.0

Customer did not leave a comment.

Christine R. 
Rating:
5.0

Customer did not leave a comment.

MELISSA T. 
Rating:
3.0

Customer did not leave a comment.

Millicent K. 
Rating:
5.0

Customer did not leave a comment.

Julie r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl C. 
Rating:
5.0

Great service.

ANGEL S. 
Rating:
5.0

Customer did not leave a comment.

LATONIA J. 
Rating:
5.0

Customer did not leave a comment.

clotee B. 
Rating:
3.0

Nothing

MICHELLE C. 
Rating:
4.0

Customer did not leave a comment.

Britney W. 
Rating:
3.0

Customer did not leave a comment.

WAYNE H. 
Rating:
5.0

Customer did not leave a comment.

PENNY K. 
Rating:
5.0

Thank you guys for a quick easy rental experience

James K. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE J.  |  Overall Experience 
Rating:
5.0

Thank you for being there I moved to Florida for two months I needed to store my valuables it worked out very well.

Thomas W.  |  Overall Experience 
Rating:
5.0

Great customer service

EDWARD J. 
Rating:
5.0

The service was exceptional.

Michael T. 
Rating:
4.0

The staff was helpful & friendly, and answered any questions I had.

LAWRENCE W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert E. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN C. 
Rating:
5.0

Customer did not leave a comment.

TAI'JAH' W. 
Rating:
5.0

Nothing. My experience was great! Anthony was very helpful and quick with getting me set up with a truck. He was also the first location to actually answer the phone and let me know he could help with a truck when I needed it. He is a valuable asset to your company! Thanks you

BROOKS K. 
Rating:
3.0

Was billed twice for one transaction, once online then when equipment returned. Very dissatisfied as I told them at check out I didn't want be charged twice and it happened anyway.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

MOHAMED S. 
Rating:
3.0

Dropped off after hours. Seemed fine, but the parking lot is jam packed!

Sarah B. 
Rating:
5.0

Was a great experience. Nothing negative with this company.

VEDA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

leonard C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACOB T. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

TJ is a great manager he goes above and beyond for the customer

PAUL C. 
Rating:
5.0

Customer did not leave a comment.

trameca A. 
Rating:
5.0

Staff is friendly. Very helpful with available options for a same day truck rental. All went well. A big help.

CHARLES D. 
Rating:
4.0

Customer did not leave a comment.

BINOD L. 
Rating:
5.0

The Customer service here is great. The guy who took care of me was very helpful, quick, made the experience worth rating. I will be a repeat customer.

JESSE R. 
Rating:
1.0

There's nothing that I haven't said that wasn't said before. I rented a until there. Then became an employee. The GM Anthony covered for all of the employees lazyness. GM had a medical emergency and didn't leave instructions with a responsible adult. I basically am one of many people who found it a waste of time working in a hostile work environment at that location. I'm the only one that is brave enough to let you know. I moved out after I was jumped on by the group led by Eerica. Instigated by Anthony. That's been months ago. If Eerica Mann (the gold tooth lady with the cigar hanging out her mouth who walks on the back of her shoes), Anthony Chiello or anyone from that location calls me or anyone that I've removed from ALL list there, an attorney will contact uhaul to represent me further. You can have that cabinet in my old unit. I've had enough of Anthony, Eerica, Cameron and that guy that shows up stoned every other day & the CC's. Oh and Dan with the disrespectful mouth.

jacqueline W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

erica P. 
Rating:
5.0

NOTHING SERVICE WAS EXCELLENT🤗

Lois D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

You guys are doing a great job keep up the good work

Stephanie G. 
Rating:
5.0

Customer did not leave a comment.

KEVIN O.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
4.0

Customer did not leave a comment.

dustin S. 
Rating:
5.0

Good CSR

George O. 
Rating:
5.0

Thank you

MIKE M. 
Rating:
3.0

Customer did not leave a comment.

Bradlin J. 
Rating:
3.0

I had my storage for a little over a year. Originally, it was all good. One particular time I was late but ended up paying. Went to my storage and it was still locked. I called and they fixed it immediately. My main concern was the roaches that came later in the year. It was the lack of cleaning the area that I didn’t like. I was in a storage inside of a building. Really thought it would be secured from all things. Most definitely thought me purchasing insurance would benefit in a way and it didn’t. Insurance is a complete waste. The greatest thing I did was get my belongings out. Although I trashed most of it due to roaches. I moved out on my payment date which was 12/28/21 not 1/2/2022. Glad to be gone!!!

Alisa T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerdonn H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RHONDA A.  |  First Impressions 
Rating:
5.0

Great Customer service!

Hakim J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmins N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LATONIA J.  |  First Impressions 
Rating:
5.0

I want to thank the general manager Anthony at the Dunn Road location in Florissant for providing such excellent customer service we definitely appreciated it

Jack N.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Andre M.  |  First Impressions 
Rating:
4.0

Mud dauber(?) wasp mud nests in unit. Most dead, some with active wasps.

stefan n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

beverly c.  |  Overall Experience 
Rating:
5.0

I moved out on 10/31/2021 not 11/1/2021

Edith I.  |  Overall Experience 
Rating:
5.0

This U-Haul Storage was Wonderful! Safe and convenient. I recommend the Hazelwood U-Haul Storage to everyone. I slept with a peace of mind knowing my items were Safe and secure. Anthony the Manager was Awesome!! I give this facility 10 Stars for Quality, Security, Convince, and Excellent Customer Support!

Lenita S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lacherri H.  |  Overall Experience 
Rating:
3.0

We did see a roach. Neighbor had lots of them. Outside area was trashy.

Vanessa W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alice B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIA E.  |  First Impressions 
Rating:
5.0

Great sevice

ALLEN O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

beverly c.  |  First Impressions 
Rating:
5.0

Everyone was helpful and well informative 👍🏾. Thanks U-haul.

Martell P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lakeeta J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James M.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

DIANA B.  |  Overall Experience 
Rating:
5.0

Thank you for making my moving and storage of my property very convenient.

yolanda b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Y.  |  Overall Experience 
Rating:
5.0

I'm very pleased with u Haul Service helping families out to move items and to help out with events I will recommend U Haul any time to any one that need to rent a truck thank you for your service

Cheryl W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jarquis R.  |  Overall Experience 
Rating:
5.0

Thought I was booking for a 24 hour storage place when booking. Only inconvenience. And prices where higher than the 24 hour storage unit I thought I was getting. I wish all prices where the same. Other than that, great.

Carnice G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

SHREIKA P.  |  Overall Experience 
Rating:
5.0

The staff was very courteous, kind and professional.

alicia h.  |  Overall Experience 
Rating:
5.0

I liked it. I just think the motion sensor lights should be on a little longer. But thank you guys for being patient with me through it all.

Vornell p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ricardo F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TYARI J.  |  First Impressions 
Rating:
5.0

The staff were always friendly & helpful. Cameron was especially helpful when I was having difficulty with the door, he immediately came & helped me.

MARY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREA B.  |  First Impressions 
Rating:
4.0

We had problems with billing. Mr. O’Neal was able to fix the issue. Thanks

Ricardo F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT c.  |  First Impressions 
Rating:
5.0

Staff was very customer service oriented, facility very clean. They assisted me with all of my needs. Made my move less stressful.

ANGELA N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teryce M.  |  First Impressions 
Rating:
5.0

Thank you again for being so kind

elaine d.  |  Overall Experience 
Rating:
5.0

Great and professional service!

ALAN R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tatiana w.  |  First Impressions 
Rating:
5.0

Extremely well run business all the staff of business are a reflection of the manager fun loving kind gregarious and truly helpful and thoughtful. I have been in the hospitality industry for 50 years one of the best experiences ever. Thank you all very much you are a diamond in the rough not in Chesterfield WTF Thank you Rex Hale chefrexhale.com stlculinarytours.com

Rex H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FREDERICK M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TONYA M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

miesha a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandi B.  |  First Impressions 
Rating:
5.0

Very professional staff that treated me well

Cheryl C.  |  Overall Experience 
Rating:
5.0

Anthony was fantastic. He answered all of my questions along the way and if I am going to be paying $180 for a 10x15 you best believe I am going to have a couple questions that is a semi large purchase when it comes to a monthly subscription. $180 is actually more than I could of paid elsewhere but Anthony honored my lack of coupon that I was not given by a different facility after returning my rented uhual. Overall I would rate this location a 10 out of 10 solely use this singles employee the cleanliness of the store was amazing best I have seen by singular uhaul place. Two thumbs up from me.

Bryson w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandra B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dAVINA w.  |  Overall Experience 
Rating:
5.0

staff was very helpful and friendly

Marian S.  |  First Impressions 
Rating:
5.0

The checking in was friendly and quick

donald w.  |  First Impressions 
Rating:
4.0

My unit had a huge a hole in the ceiling that concerned me but my items weren’t damaged. Overall great experience. Thank you to the office staff for all your assistance

COURTNEY P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Namon J.  |  First Impressions 
Rating:
5.0

great customer service

eRICKA M.  |  First Impressions 
Rating:
4.0

Everything was fine just thought the storage unit was a little bigger

Renita K.  |  First Impressions 
Rating:
5.0

Great customer service and good storage options

Kleila m.  |  Overall Experience 
Rating:
4.0

Thumbs up for Jennifer and Anthony

Sandra U.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adrienne K.  |  First Impressions 
Rating:
4.0

My only issue is that I notified the facility that I was cleaning out my storage in July, again by email on Aug. 5, 2020 and followed up with a phone call on Aug. 6, 2020 yet I am still getting mail saying I am late on my payment and am being charged a late fee. What is that about?

DEBORA W.  |  Overall Experience 
Rating:
5.0

Jennifer was very friendly & helpful

KAREN M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brock S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lois M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Theona F.  |  First Impressions 
Rating:
5.0

Hassel free service.

ANTONIO M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jacqueline W.  |  First Impressions 
Rating:
4.0

None

Robert W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregory S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa L.  |  Overall Experience 
Rating:
5.0

Having my unit for nearly 3 years was something unexpected but the service I received from management was Great and the one person I give the customer service award to is Janet, she’s awesome she worked with me when I fell behind, I thank her because there was a few times I could of lost it all but she hung in there with me so for her she is greatly appreciated and I would recommend this location to everyone.

kimberly f.  |  Overall Experience 
Rating:
5.0

Better than the rest!!!

Lee P.  |  First Impressions 
Rating:
4.0

I spent 1-month shy of 10 years with this particular UHAUL facility. I didn't see any upgrades to the units but experienced increases in my storage payments. I was not pleased with that part of my experience. Then I noticed the several changes in the staff that included the facility's General Managers. They were always kind and helpful even during their very busy moments. Nonetheless, that turnover created some concerns. Otherwise and overall I'm grateful for the time and safe keeping of my belongings.

LEORA J.  |  Overall Experience 
Rating:
5.0

The only issue I had was the lights went out every five minutes while I was trying to get my belongings and I had to keep stopping to make the lights come back on.

MICHELLE P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Barbara H.  |  First Impressions 
Rating:
5.0

Everyone was helpful and professional. I’m very pleased with my service, I will recommend you all to everyone!

Cassandra M.  |  First Impressions 
Rating:
5.0

My experience with Uhaul was outstanding. Your employee Anthony C. (Dunn Rd. location) is exceptional! This has been the best experience I've ever had with any truck rental/storage company. God Bless!

Tracey J.  |  Overall Experience 
Rating:
5.0

I never had an issue with facilities or personnel. They were friendly and approachable. Good customer service.

rosie s.  |  Overall Experience 
Rating:
2.0

I wouldn't recommend anyone to use the facility, because of the damage that was done to my things from the roof leaking.

brian m.  |  Overall Experience 
Rating:
5.0

GREAT JOB I WOULD USE YOU AGAIN KEEP UP THE GREAT WORK I ENJOYED MY SERVICE.👍👍👍

Deborah T.  |  First Impressions 
Rating:
5.0

The manager was so cool was very happy

Lena M.  |  First Impressions 
Rating:
2.0

I have witnessed the manager had verbal argument with a customer. I was informed that I could get charge for having an outside moving pods in the facility. My brother’s car was hit by uhaul employee.

Abegail C.  |  Overall Experience 
Rating:
5.0

Mr. Anthony Chiello, (8961 Dunn Rd.) is beyond EXCEPTIONAL!! He provided outstanding, fast, friendly and professional service for me as I was in a desperate moving situation. May God richly bless him!

Tracey J.  |  First Impressions 
Rating:
5.0

Anthony and Janet at uhaul Dunn road are the best 👍👍👍👍👍

Tony P.  |  Overall Experience 
Rating:
5.0

Exceptionally amazing, above my expectations. I wasnt expecting much, but the staff met and exceeded BEYOND exemplary Service. I highly recommend this store. I was treated w RESPECT above n beyond!!!

Stormie C.  |  First Impressions 
Rating:
5.0

Tj is a great manager.

Coleasha M.  |  Overall Experience 
Rating:
5.0

The customer service was wonderful n understand of my situation. Thank you

TEIANNA M.  |  First Impressions 
Rating:
5.0

I was,service with a smile and courteous and I will send family and friends to this location 🖒🖒🖒🖒🖒

Tony P.  |  First Impressions 
Rating:
5.0

Staff was very friendly

nausicaa b.  |  Overall Experience 
Rating:
5.0

Best experience with uhaul company ever. Keep up the good work!!

latonya r.  |  Overall Experience 
Rating:
5.0

Keep up the good work

JANIE T.  |  Overall Experience 
Rating:
5.0

Great customer service...

LaKendra D.  |  Overall Experience 
Rating:
5.0

Will recommend uhaul before any other companies

beverly r.  |  Overall Experience 
Rating:
5.0

From the moment I entered the store I had an awesome experience. Everyone was nice , friendly and patient. The manager Anthony was excellent. Keep up the good work !!!!

JANIE T.  |  First Impressions 
Rating:
5.0

The staff at this location are EXCELLENT - very knowledgeabe, understanding and accommodating.

Wendi G.  |  First Impressions 
Rating:
4.0

Awesome

latonya r.  |  First Impressions 
Rating:
4.0

Fghjj

ELLIS A.  |  Overall Experience 
Rating:
4.0

I will refer

troy c.  |  Overall Experience 
Rating:
5.0

I have no complaints.

eric t.  |  Overall Experience 
Rating:
5.0

Everyone was so helpful!

whitley b.  |  First Impressions 
Rating:
5.0

Mr. Bryon and Mrs. Janet were the best at making sure my storage unit was safe and that I’ve had an excellent experience overall. I’ll definitely recommend this location to family and friends.

timika l.  |  Overall Experience 
Rating:
5.0

There was a few minor hiccups but overall the service was excellent thank you

darlene m.  |  First Impressions 
Rating:
5.0

The staff is very respectful

Minnie M.  |  Overall Experience 
Rating:
3.0

Facility was fine until I got an email stating there was going to be a price increase. You didn't meet or beat the competitor so I moved out of 2 units which is sad because I didn't want to move.

john c.  |  Overall Experience 
Rating:
4.0

I always use Uhaul

cynthia m.  |  Overall Experience 
Rating:
5.0

Great customer service

CATHY W.  |  Overall Experience 
Rating:
5.0

No, additional comments are necessary.

LORNA B.  |  Overall Experience 
Rating:
5.0

They were very professional and attentive.

LaDorna T.  |  Reservation 
Rating:
2.0

When we moved out of the unit there was alot of bugs-crickets, June bugs, water bugs, ants , spiders. For climate controlled it was not sealed good if that many bugs can get to an inside unit

Debra P.  |  Overall Experience 
Rating:
1.0

!DANGER !KEEP OUT! unkept thug on a power trip barking dat he’s the boss & ***** have to listen. Co-worker said u aint my f*n boss, set the tone *Needed my mommas #, &/or wouldn’t rent to me, game on!

taylor b.  |  Reservation 
Rating:
5.0

I want to recognize Brittany for being on top of all of my needs when situations seemed to arise. All of the staff were polite,friendly, and very professional. I will be using UHaul again soon.

ERICA B.  |  Overall Experience 
Rating:
5.0

Easy and efficient. My things were fine.

Ann S.  |  Overall Experience 
No reviews have been submitted for this location.

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