Customer Reviews for U-Haul Moving & Storage of Hempstead

4684 reviews

450 Fulton Ave   Hempstead, NY 11550
(On the corner of Fulton Ave & Peninsula Blvd)

(516) 489-6550

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(516) 489-6550

450 Fulton Ave
Hempstead, NY 11550
(On the corner of Fulton Ave & Peninsula Blvd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm
  • Free towing inspection
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

KAREN COOPER H. 
Rating:
5.0

Customer did not leave a comment.

Mark E. 
Rating:
5.0

Dropping the truck off was fast and efficient. The employee had a hand held computer outside with him, which made the drop off much easier than going into the office.

JILL M. 
Rating:
5.0

Quick and easy. Employees were very helpful.

GERARD P P. 
Rating:
3.0

Customer did not leave a comment.

Roy P. 
Rating:
3.0

Customer did not leave a comment.

CYRILMARK M. 
Rating:
5.0

Customer did not leave a comment.

JIMMY B E. 
Rating:
1.0

Customer did not leave a comment.

Alex A. 
Rating:
4.0

Customer did not leave a comment.

John P. 
Rating:
5.0

The staff are Experience and courteous to me answer my questions

CLIFTONG W. 
Rating:
5.0

Customer did not leave a comment.

WILBERT B. 
Rating:
5.0

Nothing, Excellent service !!!

AlFred W. 
Rating:
1.0

The location charged me for an extra day when I returned it a day in advance and I had to file a claim/action Reference #3213068.

Raven B. 
Rating:
5.0

Customer did not leave a comment.

SPENCER E. 
Rating:
5.0

Customer did not leave a comment.

JOHNGERARD F. 
Rating:
1.0

Customer service was not helpful- they forgot to give the key for the back latch. Made me miss my window time for moving because I had To drive back and forth in traffic and when I came back to return the truck only 2.5 hours later they were unwilling to help me due to their poor customer service

NICOLE MARIE M. 
Rating:
2.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Jonathan G. 
Rating:
5.0

great service

ANDRIANAD T. 
Rating:
5.0

Customer did not leave a comment.

Moises T. 
Rating:
5.0

Customer did not leave a comment.

moses M. 
Rating:
5.0

Very easy process and friendly people.

Daniel L. 
Rating:
5.0

Everything went according to plan and the staff was professional.

ANGEL C. 
Rating:
2.0

Horrible mobile check in experience.

FRANKSABATINO C. 
Rating:
5.0

Nice atención

Diego R. 
Rating:
4.0

Customer did not leave a comment.

Constance B. 
Rating:
5.0

Customer did not leave a comment.

Cleon A. 
Rating:
5.0

Your guys covered all the bases. No problems, No waiting, in and out 1,2, and 3. Great job! Thank you. Mike Phillips

Michael P. 
Rating:
5.0

make sure the trucks are clean

IVETTE CAROLINA G. 
Rating:
5.0

I've used the Hempstead Uhaul on Fulton st many times and the staff there are incredibly helpful and friendly each and every time I go. Kudos to them as they reflect very well on your company.

Dennis H. 
Rating:
5.0

Customer did not leave a comment.

lillian p.  |  First Impressions 
Rating:
5.0

Diego was exceptional. Very helpful and friendly.

Eric Y. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

Gael M R. 
Rating:
5.0

Customer did not leave a comment.

Celia C. 
Rating:
5.0

Customer did not leave a comment.

Ronald W. 
Rating:
5.0

Make more clear for customers making mobile reservations to only fill gas up to point it was at start of trip. Thanks.

Yurika K. 
Rating:
5.0

Quick And easy and price was great

NICHOLASJOHN J. 
Rating:
5.0

Customer did not leave a comment.

Gabrielle W. 
Rating:
1.0

Ordered a smaller cargo van after I reserved it unavailable. Rental van was absolutely filthy! Unacceptable!

KELLY JO D. 
Rating:
5.0

Customers should not be penalized for returning equipment early, during overnight hours. I would think It's in your best interest to have the equipment returned early so that it can be rented again, sooner. But I refuse to do you a favor and then get penalized with a fee or additional, unnecessary work in order to avoid the penalty.

Andrew M. 
Rating:
5.0

Everything was great

JEAN ANTOINE B. 
Rating:
5.0

Customer did not leave a comment.

JOSUEMOISES C. 
Rating:
5.0

Customer did not leave a comment.

SPENCER E. 
Rating:
4.0

Custom service line took a long to connect to solve an issue. More operators needed on phone line. Situation has still not been resolved since we were on hold for a long time. I had to rent the truck since something was wrong with my brother license in the computer system with uhaul.

Nolan D. 
Rating:
5.0

Very friendly and helpful. Gave me advice on how to handle what I was moving and it was great advice at that. Awesome service.

PAUL A R. 
Rating:
5.0

Customer did not leave a comment.

WAYNE V. 
Rating:
4.0

N/A

Michael S. 
Rating:
5.0

Diego and His Staff were the Best.

Edna R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

uhaul H. 
Rating:
5.0

Customer did not leave a comment.

CHANTALE M L. 
Rating:
5.0

Customer did not leave a comment.

DANIELJ G. 
Rating:
4.0

I was charged noton 4/29/2021 saying the. 🚚 was clean Good ..do to a spotOn the wall ...)) When i got the keys i showed him be 4 pulling off lol thats not fair

Comararie W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

AMANDA G. 
Rating:
5.0

Customer did not leave a comment.

Peter H. 
Rating:
5.0

Customer did not leave a comment.

Wladimir S. 
Rating:
5.0

Great service

Fredy A. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Customer did not leave a comment.

STEVEANTHONY B. 
Rating:
5.0

You have a great staff at 450 Fulton Ave. there's no need to change anything at this particular location.

HARRY A. 
Rating:
5.0

Customer did not leave a comment.

KHARINLANITA M. 
Rating:
5.0

You're good in my opinion no need for change.

LYNN M A. 
Rating:
2.0

Signed up for TruckShare 24/7- Truck app froze during info upload- Had to go into the office that was about to close to finish providing my info- The truck was supposed to have had a dozen furniture blankets inside; none were placed in the truck; had to use my own household blankets to protect my items- I was also told there would be straps to secure the furniture inside the truck; there were only rails with no ropes or straps-

ERICPETER R. 
Rating:
5.0

Customer did not leave a comment.

Mark L. 
Rating:
4.0

Have more employees like Pieter. He is nice and professional.

LORIO A. 
Rating:
5.0

Customer did not leave a comment.

Edson G. 
Rating:
4.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Excellent customer Service. Walter help me above and beyond

Luciane A. 
Rating:
1.0

Charged me a cleaning fee of $175 for no reason never will rent again

Emanuele C. 
Rating:
5.0

Very great experience!

Jobin G. 
Rating:
5.0

Customer did not leave a comment.

CHARMISE P D. 
Rating:
5.0

i was told that i would receive a final statement bt e mail I never received one I rented a trailer a few weeks ago and also never received a final statement

MICHAEL VINCENT C. 
Rating:
4.0

Keep up The Good Work.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Jorge T. 
Rating:
4.0

Customer did not leave a comment.

ANTONYJ A. 
Rating:
5.0

Tell us the different weekday and weekend rates At the beginning not at the end of the rental.

Jackie M. 
Rating:
5.0

Customer did not leave a comment.

PETER Y. 
Rating:
5.0

Customer did not leave a comment.

Antoine B. 
Rating:
5.0

Pieter was fantastic. Super helpful, and super friendly.

ANDREASGLEN C. 
Rating:
5.0

Everyone was very polite. I always enjoy shopping at this location.

Brian B. 
Rating:
3.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

CAROLINA G. 
Rating:
5.0

Customer did not leave a comment.

Bernier Y. 
Rating:
5.0

Customer did not leave a comment.

Akiva H. 
Rating:
5.0

Horrible experience in that I went to Farmingdale location and the reserved trailer never arrived. I needed to scramble and drive an extra half hour to this location for a trailer. That, after waiting 90 minutes in Farmingdale for my reserved trailer.

Dennis M. 
Rating:
5.0

Customer did not leave a comment.

shernett B. 
Rating:
5.0

Customer did not leave a comment.

harry L. 
Rating:
5.0

Customer did not leave a comment.

TIARA R. 
Rating:
5.0

Customer did not leave a comment.

OSARETIN S O. 
Rating:
5.0

Customer did not leave a comment.

MARC D H. 
Rating:
5.0

Please use stronger tie strap on the hand truck, while loading we bumping to it and the tie bust. But the truck and service was great thank you.

ANDY S R. 
Rating:
5.0

Customer did not leave a comment.

Glen P. 
Rating:
5.0

Customer did not leave a comment.

ELDAD R. 
Rating:
5.0

Great 👍

Shahram Y. 
Rating:
5.0

I wouldn't change anything👌

CHRISTOPHER N. 
Rating:
5.0

Great service!!

Paul M. 
Rating:
5.0

Customer did not leave a comment.

Luis E. 
Rating:
1.0

Customer did not leave a comment.

LANCE CORDELL G. 
Rating:
4.0

Customer did not leave a comment.

Ivette F. 
Rating:
5.0

Customer did not leave a comment.

Angel V. 
Rating:
5.0

Customer did not leave a comment.

JOSUE MOISES C. 
Rating:
5.0

Customer did not leave a comment.

Dorothy L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Allan F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nelson b.  |  Overall Experience 
Rating:
5.0

Excellent

alpha s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paulette W.  |  Overall Experience 
Rating:
5.0

EXTREMELY SATISFIED - EVEN WHEN I HAD A MINOR ISSUE, STAFF WAS WILLING TO GO THE EXTRA MILE TO MAKE SURE ALL WENT WELL. DEFINITELY WILL UTILIZE THIS FACILITY IN THE EVENT I NEED THIS AGAIN.

Paulette W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael w.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

DIANA D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

oscar h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jairo v.  |  Overall Experience 
Rating:
5.0

It was my first time using Uhaul storage I'm really please with everything. thank you

Evelyne C.  |  Overall Experience 
Rating:
4.0

Diego Parra however busy he is, manages the facility well. He could use some back up to reduce customer wait time.

LARRY T.  |  Overall Experience 
Rating:
5.0

I 'll come again

Sadrac P.  |  Overall Experience 
Rating:
3.0

I everything went well,

Dorothy L.  |  First Impressions 
Rating:
5.0

everything it was gray

yessi t.  |  Overall Experience 
Rating:
5.0

Friendly staffs

Patricia E.  |  Overall Experience 
Rating:
4.0

The restroom was dirty and the toilet was overflowing. Otherwise, the staff was extremely friendly, flexible and kind.

Nakia A.  |  Overall Experience 
Rating:
5.0

Excellent service, considerate and kind help.

Bibi M.  |  First Impressions 
Rating:
5.0

Thank you

Kevin T.  |  Overall Experience 
Rating:
5.0

Very nice experience.

Gary S.  |  Overall Experience 
Rating:
3.0

thanks

DOROTHY G.  |  Overall Experience 
Rating:
5.0

Only thing truck rubber gaskets on doors kept falling off truk needed tuneup and Transmission also needs work

Ersoy A.  |  Overall Experience 
No reviews have been submitted for this location.

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