Customer Reviews for U-Haul Moving & Storage of High Point

4,983 reviews

2908 N Main St   High Point, NC 27265

(336) 841-2072

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed

Services at this Location:

Contact Us

(336) 841-2072

2908 N Main St
High Point, NC 27265

Services at this Location:

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I always get good service from this location

Mike P. 
Rating:
1.0

3 reps and only 1 know how to do an order, they literally tried to keep my lost phone! And I was not quoted the mileage cost which is way higher than I was accustom to paying! If you on a time restriction they are slow go two hours early

Valarie C. 
Rating:
5.0

Customer did not leave a comment.

Ruben L. 
Rating:
3.0

Both the check engine and the tire pressure lights were on in my 10 ft truck. I heard another customer with a larger truck ask if it was ok that the check engine light was on. The staff was fine.

GEORGE S. 
Rating:
5.0

Customer did not leave a comment.

Sherri D. 
Rating:
4.0

The only thing that need attention was the sun visor was broken so had to use my hand to block the sun.

Frederick E. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Really good place and great service

Juan C. 
Rating:
5.0

The clerk went above and beyond to get a storage unit for me after the computer system failed.

Tony R.  |  First Impressions 
Rating:
5.0

I used the Ford Transit van. This was a great vehicle to move ! All the employees were helpful.

Sandy B. 
Rating:
5.0

Omar went above "company standards". He made a special trip to get the proper wiring harness (not the wrong one that U-haul ordered) and was able to get me going on the same day. If it were up to U-haul, I would have been waiting for the job to be completed 5 days later. Thank you Omar! Happy Holidays!

ROBERT S. 
Rating:
5.0

Everything was great! Wonderful staff. Thank you

Eric T. 
Rating:
1.0

Be more forthcoming when dispatching agreed drop off location,

MISCHELL S. 
Rating:
5.0

Initially I supposed to pick up the reserved rental van from another location but received a phone call from that location 30min before my reserved time. So I was routed to the N. Main location. Yes, it seemed like an inconvenience (longer location) however the gentlemen at THIS location were so nice and friendly! Even had some laughs with them! Overall I'd highly recommend this location! :). Thanks guys for making my experience a GOOD one!

Andre L. 
Rating:
3.0

Customer did not leave a comment.

Albert B. 
Rating:
5.0

The guys working there were customer savy and great to work with. Really liked talking with them. Will recommend that location.

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

Fred W. 
Rating:
5.0

all is good

David F. 
Rating:
5.0

Customer did not leave a comment.

Kathryn Z. 
Rating:
5.0

Great staff! Very nice!

Troy R. 
Rating:
5.0

Quick return and checkout.

Steven F. 
Rating:
5.0

Customer did not leave a comment.

Todd S. 
Rating:
5.0

Customer did not leave a comment.

muhammad A. 
Rating:
5.0

Wash interior of windshield. Otherwise all service was great, employees friendly and efficient, van was in good shape.

Chris C. 
Rating:
4.0

Customer did not leave a comment.

Garry T. 
Rating:
4.0

Customer did not leave a comment.

William B. 
Rating:
5.0

All of the employees were exceptionally nice especially the woman who checked me out. Explained everything very well. Would highly recommend!

Mary W. 
Rating:
4.0

Customer did not leave a comment.

Teresa P. 
Rating:
5.0

Only problem I had was the outside mirror was broke on truck, very dangerous

ANGEL M. 
Rating:
5.0

Customer did not leave a comment.

david R. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
3.0

I was shocked when the 19.95 advertised rental quickly became $80 for a trip to Greensboro and back. The add one should be more clearly stated. In addition, the vehicle had obviously been damaged and even if it drove fine it would have been nice to be notified before I got in.

Julia F. 
Rating:
5.0

Thank You

Sheila F. 
Rating:
5.0

Customer did not leave a comment.

Shawn G. 
Rating:
5.0

Customer did not leave a comment.

Glenda M. 
Rating:
3.0

Truck was beat up on the outside and I only had barely over a quarter of a tank of gas and was I was headed four plus hours away. Plus I was changed to this location which was further away from where my original pick up was.

chandra S. 
Rating:
5.0

Awesome Service- Thank You Guys So Much!

Quawanna S. 
Rating:
5.0

Customer did not leave a comment.

Dennis E. 
Rating:
5.0

Great customer service Thanks

ARTHUR R. 
Rating:
5.0

Everything was smooth and easy. Cheaper if possible.

Jonathan P. 
Rating:
5.0

Great customer service and positive attitude 👍🏾

AHMED O. 
Rating:
1.0

Over the years U-haul was my go-to rental company for moving. If I ever experienced an issue U-haul handled it so well I can't recall one. On my recent rental, I experienced many issues with U-haul making good on their promises. Issues from changing my pick-up location 26 minutes before my reservation time, incorrect charges and overcharges, being swindled to purchase a dolly we reserved to rent and being treated in a grossly unprofessional manner by customer service. I've never been so humiliated and disrespected by someone. I paid $300 for 3 movers to wait on the truck to arrive from the location we were directed to pick it up. Here are two ways you can help. I would like to speak to a senior management team member about my experience with the customer service representative and file a formal complaint. I need to discuss the charges on my bill and have it adjusted to fix the errors.

Darius A. 
Rating:
5.0

You guys should give KC the manager a raise, promotion or both. He's courteous, on top of all the moving parts of the store, and always helpful. I have rented there before both trucks and a storage space, and there has never been a time when he was not 100% helpful.

Michael R.  |  Overall Experience 
Rating:
1.0

Truck was gassed and returned as asked to with 3/4 tank full. Told it was under half which was not true. Also wanted to take it back to local uhaul 2.5 miles from my home but uhaul insisted it go back 20 further. I will never use uhaul again as I am being scammed $54 dollars for gas that was already there.

Janet K. 
Rating:
5.0

Customer did not leave a comment.

Desiree W. 
Rating:
4.0

Customer did not leave a comment.

MIKE H. 
Rating:
4.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

Bradley T. 
Rating:
5.0

Customer did not leave a comment.

Desharae P. 
Rating:
5.0

Customer service was great!

William A. 
Rating:
5.0

Staff was very friendly and welcoming.

Warren J. 
Rating:
3.0

The truck was in bad condition it need to be service on

Sherley L. 
Rating:
5.0

Staff is on point!! Love that team!!

Tahara M. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Front driver's tire was bald showing wire and truck was very sluggish to start

Kim W. 
Rating:
5.0

Very nice people to work with.keep up the good work.thsnk you very much.

Jimmy R. 
Rating:
3.0

Security gate was open prior to arriving to the storage facility at 10pm and remained open after leaving.

Matilde D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kerry M. 
Rating:
4.0

I don't know why, but every u-Haul location takes so long just to look up whether a particular vehicle or trailer is available and how much it will cost for a customer. My recommendation would be for a new software system that would streamline that daily routine in an effort for to improve the customer experience.

MUR D. 
Rating:
4.0

Nothing it was all good.

John W. 
Rating:
5.0

Great customer service great people good to work with

Shelley T. 
Rating:
5.0

Customer did not leave a comment.

Sarah W. 
Rating:
2.0

Truck needed repairs check engine light was on driver sun visor was broken and was hanging in front of me by one bolt air pressure monitor was showing low tire pressures and ABS warning lights where flashing on and off I have used a lot of rental trucks from uhaul over the years and this was the worst experience and far as safe truck I had ever had thank god I was only driving it 20 miles round trip and for almost 60.00 use fees I should have requested a partial or full refund but did not feel like argue with the staff over there sub standards trucks

Wayne T. 
Rating:
2.0

Plenty of inventory. May ride like a she's been rode hard, but will get the job done, provide straps for user. To ensure the safety and protection of the products. Also, offer rebate or refund of some sort for bad vehicle maintenance?

George K. 
Rating:
5.0

Customer did not leave a comment.

Veljko K. 
Rating:
5.0

The people at the N Main High Point, NC center were hard workers, friendly & efficient. Very clean store. Complaints, have the trucks FULL of gas so we can return them full instead of guessing what to put in so I don't get hammered if it's not perfect, PITA. I used to drive straight trucks for a living so I'll say the steering was sloppy on the truck I rented, needs to be adjusted, was hard to keep on track especially in cross winds. Right mirror frozen was unable to adjust it properly. I know I'm being picky but those are safety concerns especially since people with no truck driving experience rent them. Truck was comfortable, clean and just what I needed. Would rent from them again.

Robert H. 
Rating:
4.0

Easy to drop off and convenient. They were 110% available for their customers.

Evette C. 
Rating:
5.0

Customer did not leave a comment.

Albert B. 
Rating:
4.0

Stuff was short handed but handled most everything with utmost levels of professionalism.

MARTY J. 
Rating:
3.0

Truck was a shitbox, had a vibration at speed and pulled to the right quite badly. Guages were almost unreadable due to the plastic being cloudy.

Joshua W. 
Rating:
5.0

Customer did not leave a comment.

Veljko K. 
Rating:
5.0

Manager and staff at the High Point NC store are the best!

Paul Z. 
Rating:
4.0

tight space, too many vehicles up front, some of those trucks an trailers should be parked in very back part of the property. This would make getting in and out much easier.

VINCENT I. 
Rating:
5.0

Customer did not leave a comment.

JAKE M. 
Rating:
5.0

Same as above

Isaac H. 
Rating:
5.0

This was a substitute pickup location, 25 miles from the location I reserved. The staff at this location was great. UHaul is the worst in terms of having the right truck at the right location. I don't know why you bother having an online reservation system.

Steve B. 
Rating:
1.0

Set my reservation for 2 miles from my home and then got called while I was asleep because I work 3rd shift and had to spend half an hour on the phone with some random agent from Uhaul to find another van. Then once they set that up I called the place where it was and the phone number is a fax line and had to call back for another half hour to set up equipment 30 miles from where I was moving. Then the fuel in the equipment was not accurate to the paperwork on my contract, and when I left to go start my move I rode by the original place I was renting from and they had the equipment I needed there the whole time so I end up having to pay your stupid rates for mileage on this rental when what I needed was 2 miles from my home.

Roy F. 
Rating:
5.0

Customer did not leave a comment.

Albert G. 
Rating:
5.0

Customer did not leave a comment.

Senena D. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Chance R.  |  Overall Experience 
Rating:
4.0

More people, it got bogged down and a little bit slow, not a del breaker. The staff was great and very helpful

Dwane B. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE E. 
Rating:
5.0

Not a thing

Marcia W. 
Rating:
5.0

Nothing excellent service

Tony R. 
Rating:
5.0

Staff was friendly and helpful. Everything went very smooth.

Robbin A. 
Rating:
5.0

Thanks

Rafael S. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
1.0

I got waaaaay overcharged and shown two different charges

Shondra R. 
Rating:
5.0

Customer did not leave a comment.

ROSARIO H. 
Rating:
5.0

Customer did not leave a comment.

Nancy K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jacob F. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
3.0

I would recommend them but I would definitely caution them to pay attention to their invoice. Customer service was subpar and I was charged insurance and I specifically said I didn't want it. I called customer service when I realized it had been added to my invoice and they said I would hear from some in 24-48hrs and I have yet to hear back from anyone.

Tia W. 
Rating:
4.0

The Staff was very respectful and helpful in a completely Blessed manner.Thank you so much.

Olga S.  |  First Impressions 
Rating:
4.0

I have returned u-haul truck with much more fuel-filled than I received. How can I get reimbursement for extra fuel? Thank you.

Raunak M. 
Rating:
5.0

I have used U-Haul on every move I made and each experience was great. Employees were professional, friendly and accommodating. Keep up the good work and great customer service. Vincella Marie 😀

Vincella M. 
Rating:
5.0

The management and employees were all extremely professional and truly very helpful for me. Honestly if I were moving or transporting anything again within 75 miles, I would go to the N. Main Street High Point NC location to do so, because I felt that the customer service was so good from the staff, the items needed and then more were available, (hitches.. I needed one for my truck, cables, locks, etc etc etc). A++!! I will definitely use again anytime their services are needed. They all deserve repeat business if and when possible. I am prior service Army, I have relocated multiple times in multiple states, and this is one of the better if not the best U-haul locations that I have ever been to.

Graham H. 
Rating:
1.0

My reservation was cancelled the same day I was slated to move in. There was 0 communication. My wife, and brother-in law had to wait until the next business day as the staff drove away for the night laugh at us. It was a demeaning experience, I guess they are the least terrible option, but that is like being proud of holding the least stinky turd in the sewer.

Robert c.  |  First Impressions 
Rating:
3.0

There is not enough room to drop off a trailer without having to back up in a crowded parking lot. I dropped off after 7pm so the location was closed.

Vernon L. 
Rating:
4.0

Customer did not leave a comment.

Bruce M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carl B. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Your store scheduled closing time for the day I returned the truck was 7pm. I returned the truck around 6:45pm. Your rep made a comment to me that I was cutting it close but they would still process the return. I said you don't close until 7pm. He said well we usually stop processing returns at 6:30pm. I thought that was very odd.

Russell C. 
Rating:
5.0

Customer did not leave a comment.

Chance R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bruce M. 
Rating:
5.0

Thanks

Rafael S. 
Rating:
5.0

Customer did not leave a comment.

ANN B. 
Rating:
5.0

Improve the driver seat

Leroy N. 
Rating:
1.0

Moving stuff is a pain in general this has been worse than usual. The manager left without assisting us. Another employee terminated our move in agreement without my signature or approval earlier in the same day. And as a result I had to stay in a hotel and find a last minute dog sitter. This has been my worst move in experience. I wish any other Uhaul storage facility in a 30 mile radius had a similar sized unit available. Customer service and support has need severely lacking.

James S.  |  Online Move In 
Rating:
4.0

The only issue upon moving in was that there was no free lock in our unit. Luckily we had one on our trailer, but this might have been more problematic for someone else who would have had to leave to go get one. It was a Sunday so we couldn't go in to see anyone. Not sure if the facility requires you to use that type of lock, but I haven't heard from anyone so I assume it's not an issue. Maybe I should be getting a credit on my account for the cost of the lock though..?

Alison P.  |  Online Move In 
Rating:
5.0

Great customer service!!!

jacqueline b.  |  First Impressions 
Rating:
4.0

Great reps at the store.

Tiffany S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Exum B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bryan S.  |  Overall Experience 
Rating:
1.0

the security gate was broken for most of the time I had the unit. I was given a ‘VIP’ rate, but, U-haul didn’t know about it, so the final straw was a notice stating my items would be sold for non-payment. the employee thought my concerns were funny. POOR customer service. however, the last employee was absolutely the BEST! I wouldn’t have left U-haul if the quality of all of the employees was like him. He even signed my final receipt. this was the only signed receipt that I got.

Cythina E.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CLEVELL R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pinkie G.  |  First Impressions 
Rating:
4.0

Staff was friendly and helpful. Unit was clean. I had an online reservation at another Uhaul location but when I arrived there I was told there wasn't any available units - obvious communication error between affiliate and corporate website. Luckily I found a unit at this location. Staff at this location was very helpful

Bruce M.  |  First Impressions 
Rating:
4.0

We did have pretty bad issues with mice…

ADESAL J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LATASHA O.  |  Overall Experience 
Rating:
5.0

I loved my experience at UHaul!

Shayne R.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Jamarus H.  |  Overall Experience 
Rating:
4.0

The staff was great very helpful. I will use this facility again if needed and I will recommend it to others

William M.  |  Overall Experience 
Rating:
5.0

Great service

Showntale T.  |  Overall Experience 
Rating:
5.0

KC very professional. Always on point about the business. Curious and friendly all the time. Time manageable. I sincerely enjoyed doing business with you. Keep doing what you do. Many Blessings.

Tori E.  |  Overall Experience 
Rating:
5.0

Great storage spaces and truck rentals. Amazing customer service! Thank you for a smooth transaction.

ANGELA F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shata T.  |  First Impressions 
Rating:
5.0

Excellent experience and smooth transition.

PAULA P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chelsea C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joe H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tedarius M.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

James C.  |  Overall Experience 
Rating:
5.0

Shane and KC were the best

CHERYL E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James P.  |  First Impressions 
Rating:
5.0

The staff was friendly and professional. Made moving in very easy.

Sara C.  |  First Impressions 
Rating:
5.0

Everyone was very helpful and professional.

Sara C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wendean j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LASHELLE B.  |  Overall Experience 
Rating:
5.0

KC was great to work with. So helpful and kind.

Chelsea C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lauren O.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

CHELISEAANTIONET J.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

BRYAN K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kimberly N.  |  First Impressions 
Rating:
5.0

They was very polite and very helpful if this facility didn't meet my standards they were sending me to another facility I will come to them again

WANDA R.  |  First Impressions 
Rating:
5.0

The assistance was very much appreciated in helping us check in.

Ann J.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jonathan H.  |  Overall Experience 
Rating:
5.0

Well run, helpful people very friendly.

David H.  |  Overall Experience 
Rating:
5.0

I have always enjoy the service that I received from all locations that I have used Staff Very friendly stores clean I will always used this company. The Best

PATRICIA R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adiel M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

P. Ann P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jonathan H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANGEL W.  |  Overall Experience 
Rating:
4.0

Staff was friendly and very helpful

KATHERINE Y.  |  First Impressions 
Rating:
5.0

Awesome Manager and staff

NICHOLAS A.  |  Overall Experience 
Rating:
4.0

Everything was well and all stuff was fantastic. Only complaint I really have is no light in the unit itself which could make things a bit tricky at times. Other than that will be back if I ever need a unit again.

HAYDEN QUINN H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aloni D.  |  Overall Experience 
Rating:
5.0

Your Staff need a raise, great and wonderful service. Will be using this company for other needs. Your needs needs a RAISED for such an AWESOME. Thanksm

PATRICIA R.  |  First Impressions 
Rating:
5.0

Very thorough and professional.

Tori E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashleigh E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sean V.  |  Overall Experience 
Rating:
5.0

Very friendly staff. Quick, efficient, friendly service.

Cory M.  |  Overall Experience 
Rating:
1.0

A 60.00 charge to my debit card was unauthorized and without my knowledge charged without any type of COMMUNICATION with me by the manager. He denied the fact THAT he did it and REFUSED TO LOOK AT THE RECIEPT I had obtained from Corporate. HE WENT BEHIND MY BACK AND CHARGED MY DEBIT CARD WITHOUT MY KNOWLEDGE OR CONSENT WHILE I WAS STANDING RIGHT IN FRONT OF HIM. NO RECORDS EXIST FOR THAT TRANSACTION BUT I HAVE AUDIO AND VIDEO OF HIM DENYING THAT HE DID IT... I HAVE INDISPUTABLE PROOF FROM MY BANK AND A RECEIPT SHOWING THE TRANSACTION.

NATHAN C.  |  Overall Experience 
Rating:
1.0

My overall experience with U-Haul was TERRIBLE! The unit (1810) had a horrible odor that developed after the first few days. The smell was much like a dead animal or rodent. But my main problem was the LACK OF COMMUNICATION that existed. Even though I paid my bill I received three (3) "Pre-Lien" letters stating stating I had not paid my bill. When I told the manager he stated "those letters are from Corporate, they don't mean anything, just throw them away." This made no sense. Why didn't the manager simply inform corporate my bill was paid?

brian y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERRY A.  |  Overall Experience 
Rating:
5.0

Great service!

Geneva M.  |  First Impressions 
Rating:
5.0

very friendly and helpful staff.

David H.  |  First Impressions 
Rating:
4.0

Not enough parking lot space

Sean V.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Laken J.  |  Overall Experience 
Rating:
4.0

Access card did not always work after hours. Changed locks without notification. Staff was excellent.

Stuard R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allison B.  |  Overall Experience 
Rating:
4.0

Friendly and knowledgeable staff

WILLIE M.  |  First Impressions 
Rating:
5.0

Very friendly and professional staff.

Cory M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Denzil P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RUSSELL H.  |  Overall Experience 
Rating:
4.0

N/A

Monique L.  |  First Impressions 
Rating:
5.0

I had items missing out of my storage unit such as my blow dryer and my flat irons and pillows and towels

alisha b.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

thomas E.  |  Overall Experience 
Rating:
1.0

My locks were changed without my notice. I had mold on my things after one weekend. There was so much moisture in the unit Rats/mice droppings aplenty were found in my unit. They ate thru some of my things. I saw that rat poison black box was put in my unit. I had to throw things away cause i saw rat droppings on them. Truly disgusting. I was not warned about rats.

Zipporah W.  |  Overall Experience 
Rating:
5.0

Storage facility was clean representative was very knowledgeable

ANGEL W.  |  First Impressions 
Rating:
2.0

Some staff lacked the proper skills needed for job. The key cards given never worked and you would often have to wait for someone to help you. My unit had a roof leak and damaged my items. NOT HAPPY!

Sydney G.  |  Overall Experience 
Rating:
5.0

As always, courteous and ready with all I need. Most helpful and genuinely concerned for ease in moving in and with the appropriate van needs, with great prices. Thank you.

Stira Q.  |  First Impressions 
Rating:
5.0

A very positive experience.

bee r.  |  Overall Experience 
Rating:
5.0

Great location. Very efficient

Joseph A.  |  First Impressions 
Rating:
5.0

Tom Dugan was a good manager and the reason that we did our business with U-Haul Guy

GUY P.  |  Overall Experience 
Rating:
5.0

The staff was outstanding and professional! I would say this location is one of the better ones

Todd G.  |  First Impressions 
Rating:
5.0

The staff here is very friendly and went above and beyond to make sure my questions were answered, and all my needs met. I would recommend this Facility to everyone!

Neal K.  |  Overall Experience 
Rating:
5.0

They were great! I was checked in quickly and my truck was dropped off at the storage location so I could empty it into my unit. I recommend them to everyone who wants a hassel free experience!!

Neal K.  |  First Impressions 
Rating:
2.0

Water leaked into our storage unit and when I told the manager he didn’t seem to care

Norma M.  |  Overall Experience 
Rating:
5.0

Overall great experience! Had one small issue with billing as I was charged a late fee even after employee said it would be an automatic withdrawal, fee was removed and staff was very polite/helpful

Kevin M.  |  Overall Experience 
Rating:
2.0

Scotty Inmya was very pleasant to work with and understood my health situation. However, The facility clearly had a rodent infestation. Many of my items were damaged and Had mice droppings. :-(

MARY L.  |  Overall Experience 
Rating:
5.0

The storage unit was listed under my sister who recently passed away. Everyone was so nice and understanding. They worked with me to close her unit. I am so grateful to everyone for all your help!

FRANCES J.  |  Overall Experience 
Rating:
4.0

I was disappo