Customer Reviews for U-Haul Moving & Storage of Hobbs

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Hobbs

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Taylor G. on

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Jessica R. on

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Brittany P. on

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Lady at front desk was very friendly and help us with no problems.

Travis L. on

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Super Group running this Store.

Marco M. on

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Manuel S. on

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BARBARA S. on

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The gentlemen that assisted me was very helpful and polite.

Michael K. on

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Jack P. on

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Keep up the good work.

Juan A. on

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SOLOMON S. on

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Rick A. on

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Cleanest and safest environment ever!

Shawn R. on

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Excellent equipment, and excellent customer service!

Eppie C. on

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Great Service. Our pick up and drop off experience was excellent.

Jose C. on

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Angelica G. on

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Edward E. on

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John R. on

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guy wore funny hat. but was nice. of course they're nice. they already got me for an extra $100 bucks because of a mistake their employee made!! the customer service was better over here. but i was just dropping off, so they didn't care...

Diego R. on

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CLAY R. on

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William W. on

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Very well organized.

Brian H. on

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David R. on

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Darrell H. on

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This place can get very busy at times so patience is a virtue. When your turn comes the employees are excellent.

Michael M. on

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Agents accepted note from previous location about existing damage.

Jolene M. on

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Briana L. on

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William R. on

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Joshua W. on

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Ennis E. on

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Angie G. on

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Such a good experience! Carts available for moving things in and out. The facility is so clean. The employees were respectful, patient and knowledgeable.

SHARRON F. on

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Flora Q. on

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Clarresa S. on

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William R. on

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David D. on

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Melisa G. on

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The gal there is amazing! She is so helpful and made a stressful experience less stressful. I would definitely recommend this storage facility to anyone looking for storage.

Hamon W. on

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Great service

Megan T. on

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The lady that helped us was super friendly and extremely helpful and answered all my questions.

Johnny Jessie B. on

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Very friendly

Dustin V. on

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Very nice , new, clean facility. The best I've seen.

Robert S. on

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Top notch service and well maintained facility.

Janie M. on

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Very helpful in answering all questions. The facility is very clean. Good service from all employees.

Michael N. on

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It was easy enough

Phillip P. on

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Excellent facility. Wish there was one in Carlsbad, NM.

Austin E. on

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Very clean, very professional!

Lindsey V. on

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All three employees were rude and had no clue how to use their own computer system.

jennie g. on

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Very helpful and felt my belongings were very safe. All the employees were very helpfully and nice in person and on the phone. I wish it was closer to where I am living. Thank you all for everything

Luis A. on

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Very clean very nice place.

Zach C. on

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Great place to store my crap for a while!

Michael B. on

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Still being AUTO DRAFTED for storage unit I no longer occupy, was assured when I moved out this would Not happen. Contacted Uhaul 3 times and was told Manager Justin would contact me...Still waiting

Lisa G. on

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they were very friendly and helpful

jessie s. on

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Getting charged for 3 months that we did not have the unit this is the second one and then getting stuck in the elevator for an hour with no help then the employees laughed when told about being stuck

vicky b. on

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Receptionist at check in was verypleasant and helpful. The units are extremely clean. There are plenty of carts to move boxes to the unit.

jessie s. on

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An employee got stuck in the elevator for an hour the phone did not work when he told the employees they laughed. Charged us for units they had their locks on & sign that it was ready for a new cust.

Susan S. on

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The lock to my unit was cut off and replaced with a different lock. I had to pay a locksmith $90 to cut off the lock. When I opened my unit the lock that I had put on was lying in the floor!!!

Gabriela R. on

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Staff always friendly and helpful

Lorna J. on

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Thanks

RAMON R. on

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Nice facility, nice people that work there all of them really help full personal, 👍

SANDRA S. on

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great addition to the Hobbs area.

michael h. on

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Good

james w. on

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The cleanliness of your place of business was outstanding. The employees who helped us were friendly, professional and treated us great. Thank you.

Jonny L. on

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Very helpful, friendly, and professional.

Dylan j. on

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Uhaul in Hobbs, NM was excellent. I had storage unit for a little under two years. They kept my stuff clean and protected. Staff was always very friendly.

Vincente M. on

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Every time I tried to go in after hours my card wouldn’t work had to get them reset a few times

KIMBERLY R. on

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Good customer service

Chriselda L. on

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I was able to use the service at a nominal cost , customs reps were always courteous, thanks!!

Louise O. on

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issues were with our key card. We had to go in sometimes because it wouldn’t work at the gate. I know they are working on this though. nice facilities though with an assortment of packing materials.