Customer Reviews for U-Haul Moving & Storage of Holbrook

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Holbrook

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Ronald R. on

Rating:

Customer did not leave a comment.

Christian L. on

Rating:

Customer did not leave a comment.

GEORGE Z. on

Rating:

On 10 foot trucks: need walk up ramp. And all trucks should have handles on both sides of the back of truck. Otherwise good vehicles to rent, would always recommend uhaul and this location.

MIRIAM G. on

Rating:

Customer did not leave a comment.

Barbara R. on

Rating:

Customer did not leave a comment.

Daniel D. on

Rating:

Customer did not leave a comment.

James P. on

Rating:

Customer did not leave a comment.

Knut F. on

Rating:

Customer did not leave a comment.

Andrew C. on

Rating:

Customer did not leave a comment.

Erica F. on

Rating:

Dylan was very professional and nice in explaining rental details

Joseph L. on

Rating:

The guys were very helpful

Daniel P. on

Rating:

No improvement needed

John B. on

Rating:

There is a sign posted in the bed of the trailer that I rented which says "$15 Cleaning Charge if returned unclean". Our rental still had roofing debris, nails and wood in it from the previous renter who obviously transported debris in it. We had to completely clean and rinse out the trailer to use it for our purpose- which was to move furniture.

Barbara C. on

Rating:

Customer did not leave a comment.

Kevin K. on

Rating:

Customer did not leave a comment.

Thomas A C. on

Rating:

Customer did not leave a comment.

Thomas S. on

Rating:

Everything was smooth and easy to use

KRISTIN m. on

Rating:

Customer did not leave a comment.

Amin M. on

Rating:

Customer did not leave a comment.

John S. on

Rating:

let me rent it for free

Michael M. on

Rating:

Customer did not leave a comment.

Pete S. on

Rating:

Customer did not leave a comment.

Carlos N. on

Rating:

Customer did not leave a comment.

Kevin M. on

Rating:

Customer did not leave a comment.

James I. on

Rating:

Easy and quick pickup and drop off. Happy with the service.

Thomas C. on

Rating:

give us a break when we bring the U Haul back sooner than expected...

John C. on

Rating:

No improvement needed the guys there are great make everything quick and easy.

Richard Z. on

Rating:

Make sure to inform customer of the 'Towing mode' when driving. This can be activated / de-activated by the button on the shift/stick.

Dharmik S. on

Rating:

Great staff and good facility. Didn't like the fact I had to waste few hours to sort out the free month for the storage because I got charged for the first month which technically should've been free.

Scott K. on

Rating:

Customer did not leave a comment.

Ronald H. on

Rating:

The last tow vehicle that used this trailer must have had an oil leak because the safety chains and tongue of trailer were dirty. The pick up of the trailer was very smooth. The trailing of our vehicle was extremely smooth.

george f. on

Rating:

Helpful, knowledgeable staff, easy process for rental and return

Kevin M. on

Rating:

Customer did not leave a comment.

Ilan D. on

Rating:

Customer did not leave a comment.

ENRICO A. on

Rating:

Great location ,friendly staff,great rates thanks for 4 years

Lisa K. on

Rating:

Helpful and friendly

delia s. on

Rating:

Make sure you read and understand everything you are getting your self into ... This is a business, so even thought you might be going threw a stressful time. Your lose is there gain .

nadine o. on

Rating:

i am very happy with uhaul, I would use them again for moving trucks and storage! great customer service!!!!!!

Donna B. on

Rating:

Chris went above and beyond to accommodate the storage of our camper in such short notice. I would highly recommend them in the future.

Peter C. on

Rating:

good place, no frills, does the job.

Thomas N. on

Rating:

Excellent job

phil r. on

Rating:

The reservation system is decietful and costly. Made a reservation with U-Haul only to be told that the "location" for which it was made would NOT honor it. No recourse, no assistance, no honor.

Genese S. on

Rating:

When I need to rent storage I will go to uhaul again

Michael S. on

Rating:

Every rep stated the space i reserved was available. And it was not. Was disconnected several times. No need to say anything further. It will just bring back what a lousy experience it was.

TOM G. on

Rating:

All told it was a good experience. The location should have numbers on the walls of the storage to find them easier. Employee got lost trying to find mine. He was embarrassed as was I.

PATRICK D. on

Rating:

.

Katharine P. on

Rating:

I was given a day to pick up my UBox. I arrived, and the staff member could not drive the forklift. I went back again, and the same thing happened. Very poor management at this place. I won’t be back.