Customer Reviews for U-Haul Moving & Storage of Houghton

784 reviews

46705 State Highway M26   Atlantic Mine, MI 49905
(4 child entities - check those if you can't find a stg cust)

(906) 523-2534

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(906) 523-2534

46705 State Highway M26
Atlantic Mine, MI 49905
(4 child entities - check those if you can't find a stg cust)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

joe b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TODD A.  |  Overall Experience 
Rating:
5.0

I was looking to switch locations so checked back they had a opening very smooth switch the Atlantic Mine office very helpful !

RICK H.  |  Overall Experience 
Rating:
5.0

It was great to be able to store furniture, books, household and personal goods in a climate controlled environment. No mold or musty odors. Secure. Accessible when needed. Couldn't ask for more.

Applewood R.  |  Overall Experience 
Rating:
4.0

Move out instructions could be more clear but Tyler was very helpful when it came to moving out

Jacob M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mike j.  |  First Impressions 
Rating:
5.0

Everyone at the facility were great

Vernon L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amysue B.  |  Overall Experience 
Rating:
5.0

Thanks to everyone, and especially Dave, who stopped by to help us while we were trying to start our car that had been stored with you. When we need to store vehicles again we'll definitely want to go with UHaul.

cindy P.  |  Overall Experience 
Rating:
5.0

No problems Staff contacted me when a unit became available.

thomas s.  |  First Impressions 
Rating:
5.0

Office staff was super friendly and helpful.

Patricia T.  |  First Impressions 
Rating:
5.0

Great place..answered phone themselves..no robots..really helpful

Susanna P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLIFFORD D.  |  Overall Experience 
Rating:
5.0

Great Job

DARREL H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesse S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

bernard l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B.  |  Overall Experience 
Rating:
5.0

Great service, as always

Craig J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bernard l.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

George S.  |  Overall Experience 
Rating:
5.0

Great service very friendly.

DARREL H.  |  First Impressions 
Rating:
5.0

When my husband passed and I needed to access and clean out the unit, the manager and staff went out of their way to help. Their understanding and assistance were deeply appreciated.

Rod O.  |  Overall Experience 
Rating:
4.0

Good

Bruce D.  |  First Impressions 
Rating:
5.0

The staff was very nice and quick as to getting our storage unit. Storage unit was clean and they gave us a lock to lock the storage unit up with. I would recommend this place.

mary s.  |  First Impressions 
Rating:
5.0

Leann always thinks of the customer first and she is very easy to work with!!

Tim K.  |  First Impressions 
Rating:
5.0

Great experience, only left because I needed a company that allows car storage.

Anastasia E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

amanda s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID WILLIAM H.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

jasus A.  |  Overall Experience 
Rating:
5.0

Luke was awesome to work with and got me set up with a storage unit quickly and was very informative of the options available to me. Thanks again! ~Mike R

Michael R.  |  First Impressions 
Rating:
5.0

Leiann was very personable, helpful and knowledgeable and has a sense of humor as well. She is the best! UHaul should be proud to have her on their team. The entire process of registering for a storage unit was seamless and quick. I have used UHaul vehicles and trailers over the years and have always been satisfied. My new location for moving and storage will be Houghton UHaul Moving and Storage. Thank you!

larry g.  |  First Impressions 
Rating:
2.0

Someone leaked out my moving date info and where I was going. I was in a bad relationship and I didn’t want him to find out any info. He did and I had to get the police involved. I will NEVER do business with You’s again

Janie L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert L.  |  First Impressions 
Rating:
4.0

I did call to set it up but then went to the business directly the next day. Apparently, the person I talked to on the phone did not save my reservation. I had very good customer service and got everything arranged at the business.

Lourie M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ethan h.  |  Overall Experience 
Rating:
4.0

Experience was good, however I was charged on June 1 for the unit 11HI which I have already vacated. Next payment was supposed to be for new unit 20QE and scheduled for July 1. Tried calling a couple of times but either no answer or get cut off.

Bob M.  |  Overall Experience 
Rating:
5.0

Staff was amazing and super helpful

Eric Z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tracy I.  |  Online Move In 
Rating:
1.0

Water damage to over half of our unit. Due to lack of Winter maintenance. Was told there was nothing they could do about it.

Brandon M.  |  Overall Experience 
Rating:
5.0

Very helpful staff.

gail w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mark k.  |  Overall Experience 
Rating:
5.0

We dealt directly with Team Member Jolena Benson, she was great, answered our questions and was very professional. General Manager Leiann Milison was in the office and contributed to our conversation without being overbearing. As a business owner I want to commend Uhaul on this team

Craig J.  |  First Impressions 
Rating:
5.0

Very helpful and very courteous

CLIFFORD D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana w.  |  First Impressions 
Rating:
5.0

happy

james e.  |  Overall Experience 
Rating:
5.0

Great service

steve G.  |  Overall Experience 
Rating:
5.0

Great support and customer service p

steve G.  |  First Impressions 
Rating:
5.0

Amazing experience. Sandie offered the most presten customer service with me. She answered all my questions. Just overall amazing. Highly recommended!!!

Jasmine K.  |  First Impressions 
Rating:
5.0

clean, available, secure, staff friendly and helpful

Toivo S.  |  Overall Experience 
Rating:
5.0

Friendly and helpful staff. Highly recommended!

Anthony B.  |  Overall Experience 
Rating:
5.0

👍

KRIS W.  |  Overall Experience 
Rating:
5.0

Very easy to load and unload our thing staff was very nice and helpful

NICHOLE M.  |  Overall Experience 
Rating:
5.0

Appreciated the friendly prompt service. Ease of use and one free month of storage! Thank you Leanne!

ruth m.  |  First Impressions 
Rating:
4.0

NA

James W.  |  Overall Experience 
Rating:
4.0

Well maintained and well lit

PAUL A.  |  Overall Experience 
Rating:
5.0

outstanding personnel in Jolene and Lisa

James P.  |  Overall Experience 
Rating:
5.0

Every one was helpful & friendly . Thank you

Silvia C.  |  Overall Experience 
Rating:
1.0

Several storage units had damage from water spring 2019. I only used the unit for 9 months, long enough for severe damage to irreplaceable items. Renters insurance will not cover. Black mold too.

Jennifer B.  |  Overall Experience 
Rating:
5.0

Leiann's service was efficient, courteous, and she went out of her way to be sure that we had everything the way we wanted. Couldn't ask for more.

Applewood R.  |  First Impressions 
Rating:
5.0

The staff was so helpful and had everything we needed. Very kind as well. Always gave a welcoming greeting when we walked in.

Adam K.  |  First Impressions 
Rating:
5.0

What a great team. Professional and courteous, would definitely use them again.

Larry N.  |  First Impressions 
Rating:
5.0

I was taken care of right away when I walked in. Friendly staff, highly recommend.

andrea r.  |  First Impressions 
Rating:
5.0

U-Haul staff was friendly and very helpful.

mark k.  |  First Impressions 
Rating:
5.0

Service was excellent, very helpful.

Charles E.  |  First Impressions 
Rating:
5.0

Great experience. Nothing else to add.

Patrick V.  |  Reservation 
No reviews have been submitted for this location.

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