Customer Reviews for U-Haul Moving & Storage of Huntington Station

3292 reviews

85 E Jericho Tpke   Huntington Station, NY 11746
(1/4 mile East of Route 110)

(631) 351-1117

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(631) 351-1117

85 E Jericho Tpke
Huntington Station, NY 11746
(1/4 mile East of Route 110)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Bryan H. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

You guys were amazing. I was in and out hassle free. Customer service was professional and kind. I was very impressed and will definitely recommend you guys to many. Thank you so much!!!

Wendy P. 
Rating:
3.0

Customer did not leave a comment.

KIMBERLYBROOKE E. 
Rating:
5.0

Customer did not leave a comment.

Rene M. 
Rating:
5.0

I think the truck that I had which was for a studio to one bedroom should be labeled as a studio although the furniture all fit in the boxes did not overall the experience was wonderful but I should've ordered a bigger truck

Antonia G. 
Rating:
5.0

Evert Henry was very efficient and professional during both pick up an return.

john D. 
Rating:
5.0

When picking up the equipment from this location the staff was very friendly and helpful they have great interpersonal skills. Unpin dropping off the equipment there was no help at all instead one of The employees was very rude and disrespectful.

FRANCISCAN C. 
Rating:
5.0

The manager and workers are friendly and very helpful!!

John L. 
Rating:
5.0

Customer did not leave a comment.

alison Y. 
Rating:
5.0

Customer did not leave a comment.

warren D. 
Rating:
5.0

Customer did not leave a comment.

Fredric M. 
Rating:
5.0

Not a damn thing. The process was flawless from beginning to end. Keep up the good work!

HERBERT S. 
Rating:
5.0

Customer did not leave a comment.

Vasilios V. 
Rating:
5.0

Customer did not leave a comment.

Bruce G. 
Rating:
3.0

Customer did not leave a comment.

RAYMONDN JR L. 
Rating:
4.0

Customer did not leave a comment.

James M. 
Rating:
4.0

When I returned the cargo van I had forgotten that I had some small furniture pieces wrapped in the back. Your employee made a comment and saved the day!

Nicole M. 
Rating:
5.0

Customer did not leave a comment.

Rene C. 
Rating:
5.0

The app is awful. To have to stand outside and take pictures and wait for authorization is silly. Do all this prior to arrival. It was much easier to have the rep complete the rental Which defeats the purpose of an app

howard C. 
Rating:
5.0

Customer did not leave a comment.

douglas V. 
Rating:
5.0

Customer did not leave a comment.

Sarah P. 
Rating:
5.0

Customer did not leave a comment.

suzanne M. 
Rating:
5.0

Customer did not leave a comment.

Franklyn V. 
Rating:
5.0

Nothing just keep doing what you're doing !!

james T. 
Rating:
5.0

Great place to rent motorcycle trailer.

GRZEGORZJOZEF Z. 
Rating:
5.0

I rent from this location very often the manager Jeanine is always extremely helpful courteous friendly and professional.I would definitely recommend using this location

AL B. 
Rating:
5.0

It was quick convenient and reasonably priced thank you

Raymond R. 
Rating:
5.0

All around good pick up and drop of was easy. Trucks were very clean and well maintained. On top of that they let me keep my car at the parking lot for the day which to me was huge.. Wish more stores were like this one to be honest. If you need a rental go here!

Eric L. 
Rating:
5.0

No wait at pickup or drop off. Could not have been more efficient.

Kevin C. 
Rating:
5.0

Customer did not leave a comment.

Livio S. 
Rating:
5.0

Customer did not leave a comment.

MICHAELANGELO G. 
Rating:
3.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Salesman courtesy and well informed no hidden costs very easy to rent and return

Michael C. 
Rating:
3.0

Customer did not leave a comment.

Lawrence S. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

scott H. 
Rating:
5.0

Staff was very helpful at this location.

Nicholas A. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Joseph L. 
Rating:
3.0

It was fine and well located.

Matthew G. 
Rating:
5.0

Best UHAUL experience to date.

JEFFREYSCOTT H. 
Rating:
5.0

The mobile app for Truck Share did not work when I attempted to return the truck. The website repeatedly crashed when I was almost done with the process, and not saving any of the progress, so I needed to start the process form scratch multiple times, each ending in frustration. Eventually I had to give up and return the vehicle in person the following day. Fortunately, online customer support and the employee at the location were very accommodating. Please fix the online return process!

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

john E. 
Rating:
5.0

Customer did not leave a comment.

Patricia B. 
Rating:
5.0

Customer did not leave a comment.

Matt S. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

SALMAN N. 
Rating:
5.0

The truck I used had a bad transmission. I was almost involved in a collision with the truck. The staff at this location were great, but the equipment was not.

Robert B. 
Rating:
4.0

Customer did not leave a comment.

ELLEN L. 
Rating:
5.0

Friendly staff, truck was affordable and perfect for moving day!

Lauren K. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Always a great experience. Excellent staff as well!

Lydia N. 
Rating:
5.0

UHaul employee helpful, courteous and professional.

Peter S. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Everest, priest . Aaron . And the other big body gentleman . All treat me and accommodate me every time I come. Uhaul is a small business supporter thank you

SALMAN N. 
Rating:
5.0

Customer did not leave a comment.

Bobby S. 
Rating:
5.0

Customer did not leave a comment.

jeffrey H. 
Rating:
4.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Great employees there always making my experience quick and easy.

PETERM H. 
Rating:
5.0

Customer did not leave a comment.

Soheil O. 
Rating:
5.0

Customer did not leave a comment.

kevin D. 
Rating:
5.0

Customer did not leave a comment.

Keith F. 
Rating:
3.0

I was very impressed with how well the customer service team handled everything

Thomas N. 
Rating:
5.0

Jeanette at this location has been helping me for years. She was very professional and very good at what she does. I always know I will get good service when I visit this location

stephen S. 
Rating:
5.0

Customer did not leave a comment.

stephen G. 
Rating:
5.0

Transport show the person who to us it,make sure that everything is working well, because the one I lease the wheels did not go down on the transport, the handle broke because it was to hard to go down cutting my finger. I inform the u haul agent in spring Hill of the problem that I had with the transport thank you,but everything was fine

antonio M. 
Rating:
5.0

Customer did not leave a comment.

Mildred M. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
4.0

Customer did not leave a comment.

thomas D. 
Rating:
3.0

The staff was quite helpful albeit the advice re: truck size for a California King mattress was off. Not their fault though for not being an expert on mattress sizes to vans comparisons. However, wish we were told about how to latch and unlatch and lock properly. As we were driving along road, half our things fell out and Good Samaritans stopped to help, hence the dirty truck returned and extra day kept. Would be great to get one waived (a day or cleaning fee).

William P. 
Rating:
5.0

Provide a Jack to facilitate taking the trailer off the vehicle at the shop when returning it during off business hours

HESHAM A. 
Rating:
1.0

Customer Service was terrible

Guy L. 
Rating:
5.0

Cannot think of anything.

Glenn S. 
Rating:
5.0

Customer did not leave a comment.

DAVIDMORTON H. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Customer did not leave a comment.

Laonard G. 
Rating:
5.0

Have more 4x8s available

Luigi L. 
Rating:
3.0

Customer did not leave a comment.

John K. 
Rating:
5.0

Customer did not leave a comment.

Damon C. 
Rating:
4.0

Battery died twice while driving the U-Haul. I would like to speak to someone in customer service

John C. 
Rating:
5.0

Upon returning the trailer to this location Anthony was extremely helpful.

Severo G. 
Rating:
4.0

Customer did not leave a comment.

Callum T. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW C. 
Rating:
4.0

Only had one person working so had to wait 10 mins for service, otherwise very good.

Donald B. 
Rating:
5.0

Anthony Priest was exceptional and efficient. He deserves recognition and reward. His service and professionalism are top notch.

Anthony K. 
Rating:
5.0

Customer did not leave a comment.

PETERM H. 
Rating:
4.0

The location was fine. They didn't have our hand truck we reserved though. I'm not sure why U-Haul can't get equipment to the locations customers select to pick up from. It's an obnoxious business strategy.

DAVID C. 
Rating:
5.0

Mike the Representative was very helpful I've moved more than once or helped someone move, I always recommend this location. Mike treats you like family, he also got me setup with a storage unit making it a all in one place knockout thank you my friends

Elvis N. 
Rating:
5.0

Customer did not leave a comment.

Janelle C. 
Rating:
5.0

Customer did not leave a comment.

nathan R. 
Rating:
5.0

Customer did not leave a comment.

KENNETHR S. 
Rating:
5.0

Customer did not leave a comment.

Zackary G. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE L. 
Rating:
5.0

Mike made the drop off really easy. He then walked me to the different size box trucks and explained the Uhaul moving services, in great detail. Not trying to sell me anything, in fact he gave me advice to save money and reduce moving stress. This was also Sunday morning at 8am. Mike was great and would highly recommend this exact location. I will be back. Thank you!

Erik M. 
Rating:
5.0

Customer did not leave a comment.

Joan B. 
Rating:
5.0

Advise your customer if they are being charged an insurance fee. I was charged without notification because I would have declined it.

Christian I. 
Rating:
5.0

Customer did not leave a comment.

doug T. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
3.0

The access hours are bad. You have to pay to extend which I can not stand. But they monopolize the area because there simply are no other options. The staff is all weird. I can’t tell you how many times Ive gone into that office and no one was in there. They tell you climate controlled & it was FREEZING!!! The 1 day grace period & $15 if I forget to pay always got under my skin. Corporate uhaul is useless. Even with his rating they say “ Please contact the U-Haul Storage Facility and try to resolve any disputes before leaving feedback.” but I guess business before anything else.

Myra T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janelle O.  |  Overall Experience 
Rating:
4.0

Storage doors not long enough,mine got dirt and stuff into storage big gap other then that it was fine

ANTHONY M.  |  Overall Experience 
Rating:
1.0

A storage "loft" with a rickety ladder that your staff insisted on calling stairs is NOT a safe and practical storage unit. The plywood box I was offered only serves as a safety hazard. I cancelled my storage with Uhaul immediately and went to Westy.

Mara M.  |  Overall Experience 
Rating:
4.0

All great except the employee who checked us in when we arrived to unload at the storage facility really needs some computer training. Took him as long to fill out the papework as it did to move.

Emily A.  |  First Impressions 
Rating:
5.0

Zero complaints. Quick and easy access. Staff friendly.Very convenient

joe l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose R.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful. Simple process.

joe l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica B.  |  Overall Experience 
Rating:
5.0

The two gentlemen were knowledgeable, helpful and kind during my move in experience. I am so thankful for their help.

Alicia R.  |  First Impressions 
Rating:
5.0

Nice service and excellent service

LEZBIA B.  |  Overall Experience 
Rating:
5.0

Staff very helpful with a "key" fitting problem. Excellent customer service.! Staff was very knowledgeable, efficient and informative.

HAROLD J.  |  Overall Experience 
Rating:
5.0

Mike was the most helpful and efficient person in the store/facility

ANTHONY C.  |  Overall Experience 
Rating:
5.0

Jennette, Anthony and Aron Very pleasant, helpful and friendly staff!! Anthony has a true HERO!!! He spent an hour in the cold wind and rain to get my car off the tow dolly👏💯 true CUSTOMER SERVICE

judi a.  |  First Impressions 
Rating:
3.0

A bit unfortunate that there were no ground level units available for an handicapped elderly woman.

JOHN G.  |  First Impressions 
Rating:
3.0

Clean but the door to the room is too small.

Stephan C.  |  First Impressions 
Rating:
3.0

The two employees, just didn't seem like they wanted to be there. When I pointed out a mistake on the odometer... They both blamed each other

Jonathan P.  |  Overall Experience 
Rating:
4.0

Last visit the roll up door closed while I was inside and I could not find any way to open it - ended up finding a exit door and going back around the building to set the cart and my stuff to my car.

carin l.  |  Overall Experience 
Rating:
5.0

Super accommodating and polite.

Melanthi P.  |  Overall Experience 
Rating:
5.0

Great manager !!!

Adelaida V.  |  Overall Experience 
Rating:
4.0

Could have been a light in the storage unit ceiling that only went on when the door was open. Incidental light coming in from the hallway was not good enough to see the contents of my unit.

Joseph D.  |  Overall Experience 
Rating:
5.0

Excellent

denise C.  |  Overall Experience 
Rating:
4.0

Anthony was great.Didn't know to use side door when we came @ night 2 nights ago.

Pamela B.  |  Reservation 
Rating:
3.0

Long wait times. Staff was very friendly and helpful. Facility was good. I would recommend this storage facility to others

Jessica B.  |  Reservation 
Rating:
5.0

every was great

RAYMOND L.  |  Reservation 
Rating:
4.0

AS the storage locker was empty before the end of the month, we would appreciate the refunding of August's payment, Please contact us at 917 656-7945 to verify that you read this comment.

james p.  |  Overall Experience 
Rating:
1.0

There is no communication at this location or with others, I booked a 12:00P delivery time, spent 10 minutes on the phone to change it to 9:00A and no one showed up until 1:00P. Very disappointing.

William A.  |  Overall Experience 
Rating:
4.0

Staff was helpful

PATRICK C.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top