Customer Reviews for U-Haul Moving & Storage of Huntington Station

3256 reviews

85 E Jericho Tpke   Huntington Station, NY 11746
(1/4 mile East of Route 110)

(631) 351-1117

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(631) 351-1117

85 E Jericho Tpke
Huntington Station, NY 11746
(1/4 mile East of Route 110)

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

scott H. 
Rating:
5.0

Staff was very helpful at this location.

Nicholas A. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Joseph L. 
Rating:
3.0

It was fine and well located.

Matthew G. 
Rating:
5.0

Best UHAUL experience to date.

JEFFREYSCOTT H. 
Rating:
5.0

The mobile app for Truck Share did not work when I attempted to return the truck. The website repeatedly crashed when I was almost done with the process, and not saving any of the progress, so I needed to start the process form scratch multiple times, each ending in frustration. Eventually I had to give up and return the vehicle in person the following day. Fortunately, online customer support and the employee at the location were very accommodating. Please fix the online return process!

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

john E. 
Rating:
5.0

Customer did not leave a comment.

Patricia B. 
Rating:
5.0

Customer did not leave a comment.

Matt S. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

SALMAN N. 
Rating:
5.0

The truck I used had a bad transmission. I was almost involved in a collision with the truck. The staff at this location were great, but the equipment was not.

Robert B. 
Rating:
4.0

Customer did not leave a comment.

ELLEN L. 
Rating:
5.0

Friendly staff, truck was affordable and perfect for moving day!

Lauren K. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Always a great experience. Excellent staff as well!

Lydia N. 
Rating:
5.0

UHaul employee helpful, courteous and professional.

Peter S. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Everest, priest . Aaron . And the other big body gentleman . All treat me and accommodate me every time I come. Uhaul is a small business supporter thank you

SALMAN N. 
Rating:
5.0

Customer did not leave a comment.

Bobby S. 
Rating:
5.0

Customer did not leave a comment.

jeffrey H. 
Rating:
4.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Great employees there always making my experience quick and easy.

PETERM H. 
Rating:
5.0

Customer did not leave a comment.

Soheil O. 
Rating:
5.0

Customer did not leave a comment.

kevin D. 
Rating:
5.0

Customer did not leave a comment.

Keith F. 
Rating:
3.0

I was very impressed with how well the customer service team handled everything

Thomas N. 
Rating:
5.0

Jeanette at this location has been helping me for years. She was very professional and very good at what she does. I always know I will get good service when I visit this location

stephen S. 
Rating:
5.0

Customer did not leave a comment.

stephen G. 
Rating:
5.0

Transport show the person who to us it,make sure that everything is working well, because the one I lease the wheels did not go down on the transport, the handle broke because it was to hard to go down cutting my finger. I inform the u haul agent in spring Hill of the problem that I had with the transport thank you,but everything was fine

antonio M. 
Rating:
5.0

Customer did not leave a comment.

Mildred M. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
4.0

Customer did not leave a comment.

thomas D. 
Rating:
3.0

The staff was quite helpful albeit the advice re: truck size for a California King mattress was off. Not their fault though for not being an expert on mattress sizes to vans comparisons. However, wish we were told about how to latch and unlatch and lock properly. As we were driving along road, half our things fell out and Good Samaritans stopped to help, hence the dirty truck returned and extra day kept. Would be great to get one waived (a day or cleaning fee).

William P. 
Rating:
5.0

Provide a Jack to facilitate taking the trailer off the vehicle at the shop when returning it during off business hours

HESHAM A. 
Rating:
1.0

Customer Service was terrible

Guy L. 
Rating:
5.0

Cannot think of anything.

Glenn S. 
Rating:
5.0

Customer did not leave a comment.

DAVIDMORTON H. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Customer did not leave a comment.

Laonard G. 
Rating:
5.0

Have more 4x8s available

Luigi L. 
Rating:
3.0

Customer did not leave a comment.

John K. 
Rating:
5.0

Customer did not leave a comment.

Damon C. 
Rating:
4.0

Battery died twice while driving the U-Haul. I would like to speak to someone in customer service

John C. 
Rating:
5.0

Upon returning the trailer to this location Anthony was extremely helpful.

Severo G. 
Rating:
4.0

Customer did not leave a comment.

Callum T. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW C. 
Rating:
4.0

Only had one person working so had to wait 10 mins for service, otherwise very good.

Donald B. 
Rating:
5.0

Anthony Priest was exceptional and efficient. He deserves recognition and reward. His service and professionalism are top notch.

Anthony K. 
Rating:
5.0

Customer did not leave a comment.

PETERM H. 
Rating:
4.0

The location was fine. They didn't have our hand truck we reserved though. I'm not sure why U-Haul can't get equipment to the locations customers select to pick up from. It's an obnoxious business strategy.

DAVID C. 
Rating:
5.0

Mike the Representative was very helpful I've moved more than once or helped someone move, I always recommend this location. Mike treats you like family, he also got me setup with a storage unit making it a all in one place knockout thank you my friends

Elvis N. 
Rating:
5.0

Customer did not leave a comment.

Janelle C. 
Rating:
5.0

Customer did not leave a comment.

nathan R. 
Rating:
5.0

Customer did not leave a comment.

KENNETHR S. 
Rating:
5.0

Customer did not leave a comment.

Zackary G. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE L. 
Rating:
5.0

Mike made the drop off really easy. He then walked me to the different size box trucks and explained the Uhaul moving services, in great detail. Not trying to sell me anything, in fact he gave me advice to save money and reduce moving stress. This was also Sunday morning at 8am. Mike was great and would highly recommend this exact location. I will be back. Thank you!

Erik M. 
Rating:
5.0

Customer did not leave a comment.

Joan B. 
Rating:
5.0

Advise your customer if they are being charged an insurance fee. I was charged without notification because I would have declined it.

Christian I. 
Rating:
5.0

Customer did not leave a comment.

doug T. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
4.0

My original drop off location was 532 Walt Whitman Rd in Melville, NY. This location refused to take my one-way vehicle despite that being the drop off location.

Eric P. 
Rating:
1.0

The reason why I gave a poor rating is because I was sitting there for 2hr and 45 mins to get the truck . In any of the case when I was speaking to customer service they already knew or supposedly to know that which key the boxe it's in. I went through several boxes before I can get to the right Box to get my key to take off in the truck. The scanner DOES NOT WORK that scanning picture needs to be changed to one big scanner where you can be able to scan correctly and inorder for this particular location to get GREAT RATINGS is for everything to be in order far getting into the storage or renting a truck, but I can say Anthony and Jeanette that is the Manager does a great wonderful job on wanting 2 keep customers happy. PLS FIX THE ISSUE AT THIS LOCATION.

Janelle O. 
Rating:
4.0

Customer did not leave a comment.

Donald M. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Catherine D. 
Rating:
5.0

Everything was at a high level they do a great job.

Michael B. 
Rating:
3.0

Customer did not leave a comment.

Wansly P. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
4.0

Customer did not leave a comment.

Taylor S. 
Rating:
5.0

Customer did not leave a comment.

Adam L. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
5.0

Staff was pleasant and easy to talk too. On-line check in is a must to expedite this process. IN and Out with my rental. Returning rental was simple, pulled in, U-Haul person checked the truck in and was on my way home.

Ross P. 
Rating:
4.0

Location employees were good. Truck was disgusting

John H. 
Rating:
5.0

Customer did not leave a comment.

ROBERTFRANK B. 
Rating:
5.0

Customer did not leave a comment.

Stacie C. 
Rating:
5.0

Nothing

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

Anil M. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH T. 
Rating:
5.0

Quick check out procedure.

TODD N. 
Rating:
5.0

Customer did not leave a comment.

Peter H. 
Rating:
5.0

Customer did not leave a comment.

Nicholas G. 
Rating:
4.0

customer service was very nice. I believe the young man's name is Everett. He made the transaction very easy. Answered all my questions professionally. He made it a very nice experience

Gianna F. 
Rating:
5.0

Customer did not leave a comment.

THOMASM S. 
Rating:
5.0

excellent service

athanasios A. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Thank you

Mary D. 
Rating:
5.0

Agents were very helpful and efficient.

John B. 
Rating:
5.0

Was a great experience

David S. 
Rating:
3.0

I rented it in the afternoon for a total of 50 miles and returned on the same day Sunday the location was closed not told that I would be charged 2days if returned after closing very disappointed

Kristina L. 
Rating:
3.0

The access hours are bad. You have to pay to extend which I can not stand. But they monopolize the area because there simply are no other options. The staff is all weird. I can’t tell you how many times Ive gone into that office and no one was in there. They tell you climate controlled & it was FREEZING!!! The 1 day grace period & $15 if I forget to pay always got under my skin. Corporate uhaul is useless. Even with his rating they say “ Please contact the U-Haul Storage Facility and try to resolve any disputes before leaving feedback.” but I guess business before anything else.

Myra T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristen C. 
Rating:
4.0

Customer did not leave a comment.

riley M. 
Rating:
5.0

Nothing to improve!

john K. 
Rating:
5.0

Staff was wonderful

Margaret B. 
Rating:
3.0

Customer did not leave a comment.

Isaac T. 
Rating:
5.0

Customer did not leave a comment.

Brenda R. 
Rating:
4.0

Customer did not leave a comment.

lorenzo V. 
Rating:
5.0

Customer did not leave a comment.

Janelle O.  |  Overall Experience 
Rating:
4.0

Storage doors not long enough,mine got dirt and stuff into storage big gap other then that it was fine

ANTHONY M.  |  Overall Experience 
Rating:
1.0

A storage "loft" with a rickety ladder that your staff insisted on calling stairs is NOT a safe and practical storage unit. The plywood box I was offered only serves as a safety hazard. I cancelled my storage with Uhaul immediately and went to Westy.

Mara M.  |  Overall Experience 
Rating:
4.0

All great except the employee who checked us in when we arrived to unload at the storage facility really needs some computer training. Took him as long to fill out the papework as it did to move.

Emily A.  |  First Impressions 
Rating:
5.0

Zero complaints. Quick and easy access. Staff friendly.Very convenient

joe l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose R.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful. Simple process.

joe l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica B.  |  Overall Experience 
Rating:
5.0

The two gentlemen were knowledgeable, helpful and kind during my move in experience. I am so thankful for their help.

Alicia R.  |  First Impressions 
Rating:
5.0

Nice service and excellent service

LEZBIA B.  |  Overall Experience 
Rating:
5.0

Staff very helpful with a "key" fitting problem. Excellent customer service.! Staff was very knowledgeable, efficient and informative.

HAROLD J.  |  Overall Experience 
Rating:
5.0

Mike was the most helpful and efficient person in the store/facility

ANTHONY C.  |  Overall Experience 
Rating:
5.0

Jennette, Anthony and Aron Very pleasant, helpful and friendly staff!! Anthony has a true HERO!!! He spent an hour in the cold wind and rain to get my car off the tow dolly👏💯 true CUSTOMER SERVICE

judi a.  |  First Impressions 
Rating:
3.0

A bit unfortunate that there were no ground level units available for an handicapped elderly woman.

JOHN G.  |  First Impressions 
Rating:
3.0

Clean but the door to the room is too small.

Stephan C.  |  First Impressions 
Rating:
3.0

The two employees, just didn't seem like they wanted to be there. When I pointed out a mistake on the odometer... They both blamed each other

Jonathan P.  |  Overall Experience 
Rating:
4.0

Last visit the roll up door closed while I was inside and I could not find any way to open it - ended up finding a exit door and going back around the building to set the cart and my stuff to my car.

carin l.  |  Overall Experience 
Rating:
5.0

Super accommodating and polite.

Melanthi P.  |  Overall Experience 
Rating:
5.0

Great manager !!!

Adelaida V.  |  Overall Experience 
Rating:
4.0

Could have been a light in the storage unit ceiling that only went on when the door was open. Incidental light coming in from the hallway was not good enough to see the contents of my unit.

Joseph D.  |  Overall Experience 
Rating:
5.0

Excellent

denise C.  |  Overall Experience 
Rating:
4.0

Anthony was great.Didn't know to use side door when we came @ night 2 nights ago.

Pamela B.  |  Reservation 
Rating:
3.0

Long wait times. Staff was very friendly and helpful. Facility was good. I would recommend this storage facility to others

Jessica B.  |  Reservation 
Rating:
5.0

every was great

RAYMOND L.  |  Reservation 
Rating:
4.0

AS the storage locker was empty before the end of the month, we would appreciate the refunding of August's payment, Please contact us at 917 656-7945 to verify that you read this comment.

james p.  |  Overall Experience 
Rating:
1.0

There is no communication at this location or with others, I booked a 12:00P delivery time, spent 10 minutes on the phone to change it to 9:00A and no one showed up until 1:00P. Very disappointing.

William A.  |  Overall Experience 
Rating:
4.0

Staff was helpful

PATRICK C.  |  Overall Experience 
No reviews have been submitted for this location.

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