Customer Reviews for U-Haul Moving & Storage of Huntington Station

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Huntington Station

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Steven V. on

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Andrew M. on

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Excellent effecient walk in and walk out service with reasonable pricing, very smooth process, would highly recommend to friend in future

Patricia F. on

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James M. on

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Wilmer L. on

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Michael P. on

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Patricia F. on

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Michael C. on

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Raymond P. on

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Uhaul was super convenient and helpful throughout the whole process. From the representatives in the building locations, the customer service representatives and ease of reserving and dropping off. Hassle free! Here’s an idea. Create a uhaul app with GPS for your trucks. It’s easy to navigate long distances with other gps systems, but they do not detect driving a truck.

Christopher B. on

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Sean K. on

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Maritza F. on

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Anthony e. on

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Anthony W. on

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All good, just as promised!

Robert S. on

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David S. on

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Kevin L. on

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TODD P. on

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Thomas t. on

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Wilber A. on

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Soheil O. on

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Katerina P. on

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I had a very positive experience renting from this U-Haul! Aaron and Jeanette helped make my reservation, select my equipment based on my needs and helped answer all of my questions. The check out process was quick and easy. The check back in process was also quick and easy. The store is clean and well maintained. The equipment was also clean and in good repair. I really appreciate the service and friendliness of the staff.

Kyle M. on

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Shabbir K. on

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Dale S. on

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Last weeks rental of a trailer: auxilliary brake locked on highway. It was towed and we didn't have a trailer for our job. Corporate NOT HELPFUL AT ALL. This weeks rental: trailer got a flat. Had to wait almost 2 hours to fix flat. UHAUL DOES NOTHING TO INSTILL COOPERATION AMONG ITS FRANCHISEES. THE LOCAL DEALER REVERSED CHARGES FOR THE FIRST RENTAL, BUT EQUIP. SHOULD BE BETTER MAINTAINED. I NEVER HAD THIS PROBLEM AT ANY OTHER LOCATION

robert a. on

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The staff at this facility are fantastic, very knowledgeable and helpful. I would recommend them to everyone. They have everything you need to handle any moving job, from packing supplies,equipment, trucks, trailers and storage. I give them an A+..... Thank you, Jennette, Aron,Anthony and the rest of the crew.

Richard S. on

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Alexander E. on

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Michael M. on

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matthew A. on

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Tell customers about the after hours return process

Martin B. on

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Doris B. on

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There’s a sign that says to park and wait but when we did that no one attended us. I had to go inside and get someone’s attention. If the sign isn’t applicable anymore it should be covered or removed.

Mark N. on

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I reserved to pick up at Jericho, NY store, and found that my reservation was changed to the Huntington store only after I arrived at the Jericho store. I would not have gone through with the rental had I known I’d have to go an extra 40 minutes out of my way. The checkout process was smooth at the Huntington location.

Angela B. on

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William T. on

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Peter W. on

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Dorothy K. on

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Mike was extremely helpful giving information on options for this and a future rental I may need

john t. on

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Actual dealer in Huntington station good, but no one else from dealing with the 800 # to original dealer in smithtown knew what they were doing. Lousy experience! Wasted about 3 hours of my time trying to get it right. What if I returned the trailer 3 hours late?

Thomas M. on

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I have rented from this location on several occasions and it is always a smooth experience.

Paul C. on

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John L. on

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Scott O. on

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Had me hooked up and on my way in no time...

Gregory B. on

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Absolutely nothing!!! Everything was perfect. Employees were very helpful, knowledgeable and polite.

Bryan M. on

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Return process was seamless& excellent. The staff was nice

james t. on

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I was very happy with the great service provided to me by all your wonderful employees !!!

Joseph C. on

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Mike was great during my transaction with U haul. I would highly recommend them again.

JOSE Ramon D. on

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Joanne B. on

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Bruce K. on

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John R. on

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johanna k. on

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Jonathan P. on

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The two employees, just didn't seem like they wanted to be there. When I pointed out a mistake on the odometer... They both blamed each other

Nelson F. on

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Shannon R. on

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Meri O. on

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Brian S. on

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PAUL P. on

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MICHAEL K. on

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sanford b. on

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Friendly and fast check out

Denis N. on

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Jeff S. on

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JEFFREY B. on

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carin l. on

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Last visit the roll up door closed while I was inside and I could not find any way to open it - ended up finding a exit door and going back around the building to set the cart and my stuff to my car.

ameila m. on

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nothing

lisa w. on

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The personnel was particularly helpful!! Waited for us to return our equipment and helped us with our hitch.

Stephen S. on

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Edward K. on

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Staff was helpful, informative and just nice to deal with.

Edward W. on

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JASON C. on

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The trailer was in really bad shape. It had holes in it, plates welded to it, and None of the side marker lights worked. There was a newer auto transport and I asked if I could have that one. But I was told "that's only for one ways". It was in the same spot when I returned the trailer. I rent a few times every year and that's really not great customer service.

ALAN S. on

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JAMES B. on

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Uhaul suffers from a lack of responsiveness to customers (not at this specific location, but overall). Many times I was on hold for over 30 minutes trying to arrange delivery. Also, Uhaul's inability to update the delivery location was pathetic. I do not intend to use Uhaul in the future.

ANTHONY M. on

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Everthing was fine

Christopher H. on

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Ira B. on

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Joana C. on

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Richard H. on

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Everything was just great

Edward B. on

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nothing it was great easy pick up quick drop off I didn't have to go in side to complete service. was affordable brand new truck wonderful experience friendly workers thank you a step up from prior trips that were hassle free but just normal time consuming tasks.

Veronica T M. on

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Matthew W. on

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Stephanie R. on

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Overall staff was amazing in the New York location and in the South Carolina location guys thanks for the help with the move!!!!

Alain O. on

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Robin T. on

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Ross G. on

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All good

jael z. on

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Great customer service ! Quick polite and price just right!

Jason D. on

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More on staff in the morning the one girl who did a great job was just so busy in the morning at pick up time

Doreen R. on

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Jason O. on

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Slow service. To expensive for gas.

Jason W. on

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The trucks transmission was about to blow! The paint was all messed up, yes it was clean but the way the truck drove it was clear none of the shocks have ever been changed the trany was bad and it was leaking something as there is now a spot on my driveway where it was parked!

David S. on

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Christine E. on

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Robert T. on

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WARNING.... ONLINE IS HORRIBLE, WASTE OF TIME AND WILL COST YOU TIME!!!!! Twice now In have been Screwed... Last August I rented a trailer to tow my sons car down south. I ordered online at a location near me...a day before I had to pick up the trailer I get a notice i had to drive into Queens...an hour away from my home location??? Not Good. >>> Now again...rented a trailer to help a family member move. I ordered and entered all information and payed online to pick up at a location very close to me....It said it was available at that location...guess what, I received a text that I had to pick up on the North Shore 30 minutes away. A total of an additional hour out of my day. NOT HAPPY!!!! >>>> WILL BE LOOKING AT OTHER SOURCES FOR RENTALS. FYI....Stay away from online scheduling, a complete waste of time. Robert T. of Long Island.

Richard H. on

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My pickup was delayed several times by incoming phone calls

N L. on

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Edward S. on

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Mike and Everett were awesome. And on return Aron was very accomdating

Kip B. on

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Very helpful, use them all the time

Melanthi P. on

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Super accommodating and polite.

Adelaida V. on

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Great manager !!!

Joseph D. on

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Could have been a light in the storage unit ceiling that only went on when the door was open. Incidental light coming in from the hallway was not good enough to see the contents of my unit.

denise C. on

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Excellent

Pamela B. on

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Anthony was great.Didn't know to use side door when we came @ night 2 nights ago.

Jessica B. on

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Long wait times. Staff was very friendly and helpful. Facility was good. I would recommend this storage facility to others

RAYMOND L. on

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every was great

james p. on

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AS the storage locker was empty before the end of the month, we would appreciate the refunding of August's payment, Please contact us at 917 656-7945 to verify that you read this comment.

William A. on

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There is no communication at this location or with others, I booked a 12:00P delivery time, spent 10 minutes on the phone to change it to 9:00A and no one showed up until 1:00P. Very disappointing.

PATRICK C. on

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Staff was helpful