Customer Reviews for U-Haul Moving & Storage of Huntington Station

3,684 reviews

85 E Jericho Tpke   Huntington Station, NY 11746
(1/4 mile East of Route 110)

(631) 351-1117

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(631) 351-1117

85 E Jericho Tpke
Huntington Station, NY 11746
(1/4 mile East of Route 110)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

DENNIS H. 
Rating:
1.0

The 19' truck i rented has NO Running Boards. It's a 2 ' drop to the ground and the door closes 2' higher. I injured myself closing the door. Laceration on right leg thigh. Pick better equipment.

JamesR B. 
Rating:
5.0

Customer did not leave a comment.

MARTINL M. 
Rating:
5.0

The entire staff was friendly, corresponding to my particular needs, no upselling, courteous, attentive to questions I had along they way, informative. Kudos to all, including Anthony.

Antoine K. 
Rating:
1.0

1) Windshield wiper on the driver's side was torn, made it difficult to drive in the rain. Upon returning the equipment, the staff at the counter was indifferent to my complaint, offered no apology or even acknowledgement that maybe I had a bad experience. 2) When I got the van, it had less than 1/2 tank of gas and I was driving 200 miles. So I had to fill up before my trip. Not knowing how efficient on gas the van would be, I ended up putting in 1/4 tank more than I needed, costing me extra money. A terrible experience from beginning to end.

Robert Z. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

Awesome efficient staff.

KATHERINE S. 
Rating:
5.0

Nothing aaaaaaa plus

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Fredrick E. 
Rating:
5.0

Customer did not leave a comment.

vito V. 
Rating:
5.0

Customer did not leave a comment.

Maria L. 
Rating:
5.0

Broken glass in trailer

Mike P. 
Rating:
5.0

This it's the 2nd time I received the invoice totally different 1 one $ 120.76 and in my credit card charge me $202 .0 what's Is going on Uhaul is scamming people's?? Rgds. Peter Aranguiz 34 241 2667

PETER A. 
Rating:
5.0

The employees at the actual facility were amazing. The employees over the phone and getting my reservation not so much. My reservation was completely botched and had multiple changes without my knowledge including location change and size of truck. All leading up to a “glitch” in their system that made it impossible to pick up my truck at the time I was texted by U-Haul to pick it up. Followed by a cancelation in my order 30 minutes prior to my new pick up time, again without my permission. I Luckily for U-Haul the on-site employees were knowledgeable and competent and could not of been nicer. Location A+ online Uhaul services and scheduling F

William G. 
Rating:
5.0

Dropped off. Person came out, said hello, explained what happens next and I left. Emil receipt was sent. All good.

Dean R. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
4.0

Customer did not leave a comment.

Alex K. 
Rating:
5.0

Everything was great

Christopher E. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

miriam W. 
Rating:
3.0

Explain policy exactly how it is . I was told it wasn't per hour . When I rented the van I was rush to leave it at certain time before I was charged an extra $100. That wasn't information provided when I went to office twice to ask to make sure it wasn't per hour . It was very stressful experience. Not very nice .

Nisida M. 
Rating:
5.0

Customer did not leave a comment.

Bryan P. 
Rating:
5.0

Customer did not leave a comment.

Lori H. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
4.0

The staff was professional and friendly!

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

diane A. 
Rating:
4.0

Check brakes

David K. 
Rating:
2.0

Customer did not leave a comment.

ARNOLD G. 
Rating:
3.0

Maintain vehicle. Radio was broke and the wheel alignment was very off on my truck. Typically location is good tho

Scott R. 
Rating:
4.0

Customer service was excellent. Equipment however was not in the best of condition. Check engine light was on. Truck drove very sluggish. Truck was very clean. I would be willing to pay more for better equipment (Truck ). Not first uhaul rental. Previous Truck was worst than today s rental.

Christopher T. 
Rating:
5.0

Smooth, easy, accurate, efficient. Pleasure doung business here.

KENNETHJ M. 
Rating:
4.0

Very nice and helpful. Took care of what I needed and was quick to assist and answered all questions I had. My storage unit

holly H. 
Rating:
5.0

All good

Donald C. 
Rating:
5.0

The person that helped us was very nice and friendly

Dori W. 
Rating:
5.0

Customer did not leave a comment.

joyce W. 
Rating:
5.0

Friendly staff. Thank you

Robert F. 
Rating:
5.0

No complaints. Girl at the front desk was helpful and knowledgeable. Got me on my way in minutes.

CHRISTOPHERR B. 
Rating:
4.0

I had a seamless experience & really wouldn't change anything. Maybe just give a quick run through of some of the features on the unit to ensure the user knows what they're doing. I asked questions which led to me being instructed how to do this or that.

Evan L. 
Rating:
5.0

Fantastic experience!! The best UHaul experience I've had and I rent a trailer at least 25 times a year. I would highly recommend. Great service!!

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
5.0

Everybody are nice over there but my big man and the manager are more nicer than the other guy who was take care of me today. he needs to work on that more. for now I don"t see anything else.

Roberto G. 
Rating:
5.0

Customer did not leave a comment.

Soheil O. 
Rating:
5.0

Nothing, good service and good products

aldo G. 
Rating:
5.0

Customer did not leave a comment.

MARTINL M. 
Rating:
5.0

Keep up the good work !

STEVEN G. 
Rating:
5.0

Customer did not leave a comment.

Todd O. 
Rating:
5.0

Customer did not leave a comment.

Colleen J. 
Rating:
5.0

Quick easy and simple for reservation and returning.

Ramsey F. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Plz keep more fuel in the trucks !!

MARTIN M. 
Rating:
5.0

Just keep providing good service.

Mitchel G. 
Rating:
5.0

Customer did not leave a comment.

Rosalio G. 
Rating:
5.0

Very good experience thx

Ronald S. 
Rating:
5.0

very good service

alexander K. 
Rating:
5.0

Highly recommend

Pedro S. 
Rating:
5.0

Customer did not leave a comment.

FRED L. 
Rating:
5.0

I have my big man over there he always nice to me and he knows some words in my language . 100% I will refer everyone for this location

Roberto G. 
Rating:
2.0

Slow unfriendly service when I picked up the trailer. Reserved it on line with shipping blankets which I never received. Called a short while after noticing they didn't put them in the trailer, the clerk said he would take it off my bill but didnt.when back the next day and they said they couldn't do anything about it and said come back when the manager is in.

Edward P. 
Rating:
5.0

I've rent uhaul before. This time the experience was perfect. Thank you.

mary P. 
Rating:
5.0

It was a pleasant experience. If and when I need a rental truck again I will certainly use this location.

richard R. 
Rating:
5.0

Very quick and easy return. No hassles and the woman working was super friendly.

Patrick B. 
Rating:
5.0

The Huntington Station location was outstanding. The service was friendly, efficient, and helpful. Well done!

RICHARD H. 
Rating:
1.0

ABSOLUTE SCAM THEY CHARGE FOR DAMAGE THAT IS NOT EVEN THERE CALLING MY ATTORNEY

jeff M. 
Rating:
5.0

Customer did not leave a comment.

MARTINL M. 
Rating:
5.0

Very good service

Davinder S. 
Rating:
3.0

Very uncomfortable with an employee taking a photo of my drivers license in his personal cell phone. Then I was told if I don't like it I could go somewhere else to rent. Very disrespectful employee. I asked if I could use my own phone to upload the license there was no other way. U-Haul needs to change the way they manage personal information.

Dianna C. 
Rating:
5.0

Customer did not leave a comment.

Claudio L. 
Rating:
5.0

The staff member that helped us at both pickup and return was great. He really knew what he was doing and had us set up and ready to go in no time. Thanks!

kurt M. 
Rating:
4.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

The truck was a bit worn compared to the trucks I rented in the past. But otherwise A perfect experience.

Lori H. 
Rating:
5.0

Easy to reserve online. Good location. The pickup and drop-off was fast and seamless. The employee that helped me was friendly. The other guy behind the desk--not so much. I would use this location again.

RYAN B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEWJOSEPH-CL B. 
Rating:
5.0

Great service team from check in to check out

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

ANNE L. 
Rating:
5.0

Customer did not leave a comment.

Kristie D. 
Rating:
5.0

Customer did not leave a comment.

LONMAE C. 
Rating:
5.0

They gave me excellent service and was very helpful. They are a great group of employees. Leah Zalduondo

Leah Z.  |  First Impressions 
Rating:
5.0

The profesional gentleman that installed hitch, did a fantastic job.

Joylette H. 
Rating:
3.0

First trailer I got one of the plates connecting to the tongue was rotted and the back door didn't close after the first open. Went back and had to ask for a bigger trailer since nowhere had the size I needed in the local area

NICHOLASPAUL I. 
Rating:
3.0

Customer did not leave a comment.

Antonio L. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

This time we found garbage in the cargo van was raining the wiper totally destroyed

PETERA A. 
Rating:
4.0

Initial fuel was documented incorrectly and lower than stated. Awaiting dispute.

Aaron L. 
Rating:
2.0

Person who checked me in was incredibly unfriendly and unhelpful. First time renting a uhaul - didn't ask if i had any questions, didnt go over the van with me. Different person was there when i dropped it off - couldn't even say thank you for coming in drop off the keys - its like they hated their jobs the tank was a little over half a tank - that's the line I'm supposed to fill it to - why wouldn't the van be completely filled up? What if the last person left an empty tank - is that the way you would have given it to me??

Peter W. 
Rating:
5.0

Can't think of anything. It was a wonderful experience. Excellent friendly staff from check in to return.

Peter S. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

edward C. 
Rating:
5.0

Jeanette was AMAZING!!! Friendly, knowledgeable and all around an absolute pleasure.

Martha B. 
Rating:
5.0

Customer did not leave a comment.

maxine E. 
Rating:
5.0

Customer did not leave a comment.

Greg K. 
Rating:
1.0

I’m sorry that I decided to use your facility. It was more of the money management- first my card was charged twice one month and then after I vacated the storage unit it was charged again incurring a 30$ fee!!!!! I notified the office and called the general number when I vacated. I would like the fee reimbursed to me

MELISSA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATRICKJOSEPH C. 
Rating:
5.0

Always happy with the professionalism at UHaul of Huntington Station.

Denis N. 
Rating:
4.0

Customer did not leave a comment.

Scott A. 
Rating:
5.0

Customer did not leave a comment.

Denise D. 
Rating:
5.0

Customer did not leave a comment.

ROBERTBRIAN H. 
Rating:
3.0

The business just told me leave the truck outside. zero interaction. the gas gage was not moving and caused me to spend around $40 to much on gas. very unfair.

Mark R. 
Rating:
5.0

I rented a car hauler trailer and picked it up the same day. The uhaul rep was super friendly and helpful. Great experience, will return.

KEVINWILLIAM H. 
Rating:
5.0

Battery died in truck. Had to jump start it.

AndrewT S. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Air freshners

alex B. 
Rating:
5.0

Customer did not leave a comment.

Ahmed E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas A.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Angelina S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

matthew H.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Giovanna C.  |  Overall Experience 
Rating:
5.0

La muchacha que me atendio fue muy amable

Oscar R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SAIRAJ M.  |  First Impressions 
Rating:
5.0

Everything was A-OK. The unit is advertised as having a ceiling height of 6' so I was positively surprised that it was more like 7'. That really helped me store my stuff as I am over 6' tall. Thanks!

Lasse S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tammi I.  |  Overall Experience 
Rating:
5.0

Keep up the good work !

STEVEN G.  |  Overall Experience 
Rating:
5.0

The folks at the Huntington Station NY depot are superb, Janette and Aron are so helpful, kind and efficient, your lucky to have employees like that!

jeffrey p.  |  First Impressions 
Rating:
5.0

The staff was friendly and knowledgeable and we got a great price on storage.Keep up the good work

STEVEN G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gregory G.  |  First Impressions 
Rating:
3.0

The access hours are bad. You have to pay to extend which I can not stand. But they monopolize the area because there simply are no other options. The staff is all weird. I can’t tell you how many times Ive gone into that office and no one was in there. They tell you climate controlled & it was FREEZING!!! The 1 day grace period & $15 if I forget to pay always got under my skin. Corporate uhaul is useless. Even with his rating they say “ Please contact the U-Haul Storage Facility and try to resolve any disputes before leaving feedback.” but I guess business before anything else.

Myra T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janelle O.  |  Overall Experience 
Rating:
4.0

Storage doors not long enough,mine got dirt and stuff into storage big gap other then that it was fine

ANTHONY M.  |  Overall Experience 
Rating:
1.0

A storage "loft" with a rickety ladder that your staff insisted on calling stairs is NOT a safe and practical storage unit. The plywood box I was offered only serves as a safety hazard. I cancelled my storage with Uhaul immediately and went to Westy.

Mara M.  |  Overall Experience 
Rating:
4.0

All great except the employee who checked us in when we arrived to unload at the storage facility really needs some computer training. Took him as long to fill out the papework as it did to move.

Emily A.  |  First Impressions 
Rating:
5.0

Zero complaints. Quick and easy access. Staff friendly.Very convenient

joe l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose R.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful. Simple process.

joe l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica B.  |  Overall Experience 
Rating:
5.0

The two gentlemen were knowledgeable, helpful and kind during my move in experience. I am so thankful for their help.

Alicia R.  |  First Impressions 
Rating:
5.0

Nice service and excellent service

LEZBIA B.  |  Overall Experience 
Rating:
5.0

Staff very helpful with a "key" fitting problem. Excellent customer service.! Staff was very knowledgeable, efficient and informative.

HAROLD J.  |  Overall Experience 
Rating:
5.0

Mike was the most helpful and efficient person in the store/facility

ANTHONY C.  |  Overall Experience 
Rating:
5.0

Jennette, Anthony and Aron Very pleasant, helpful and friendly staff!! Anthony has a true HERO!!! He spent an hour in the cold wind and rain to get my car off the tow dolly👏💯 true CUSTOMER SERVICE

judi a.  |  First Impressions 
Rating:
3.0

A bit unfortunate that there were no ground level units available for an handicapped elderly woman.

JOHN G.  |  First Impressions 
Rating:
3.0

Clean but the door to the room is too small.

Stephan C.  |  First Impressions 
Rating:
3.0

The two employees, just didn't seem like they wanted to be there. When I pointed out a mistake on the odometer... They both blamed each other

Jonathan P.  |  Overall Experience 
Rating:
4.0

Last visit the roll up door closed while I was inside and I could not find any way to open it - ended up finding a exit door and going back around the building to set the cart and my stuff to my car.

carin l.  |  Overall Experience 
Rating:
5.0

Super accommodating and polite.

Melanthi P.  |  Overall Experience 
Rating:
5.0

Great manager !!!

Adelaida V.  |  Overall Experience 
Rating:
4.0

Could have been a light in the storage unit ceiling that only went on when the door was open. Incidental light coming in from the hallway was not good enough to see the contents of my unit.

Joseph D.  |  Overall Experience 
Rating:
5.0

Excellent

denise C.  |  Overall Experience 
Rating:
4.0

Anthony was great.Didn't know to use side door when we came @ night 2 nights ago.

Pamela B.  |  Reservation 
Rating:
3.0

Long wait times. Staff was very friendly and helpful. Facility was good. I would recommend this storage facility to others

Jessica B.  |  Reservation 
Rating:
5.0

every was great

RAYMOND L.  |  Reservation 
Rating:
4.0

AS the storage locker was empty before the end of the month, we would appreciate the refunding of August's payment, Please contact us at 917 656-7945 to verify that you read this comment.

james p.  |  Overall Experience 
Rating:
1.0

There is no communication at this location or with others, I booked a 12:00P delivery time, spent 10 minutes on the phone to change it to 9:00A and no one showed up until 1:00P. Very disappointing.

William A.  |  Overall Experience 
Rating:
4.0

Staff was helpful

PATRICK C.  |  Overall Experience 
No reviews have been submitted for this location.

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