I never had a storage unit ○
Customer Reviews for U-Haul Moving & Storage of Irvington
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Irvington
AWFUL EXPERIENCE IN IRVINGTON LOCATION WITH MARK AND HIS MANAGER PAM. MANAGER IS MORE UNPROFESSIONAL THAN HIM . COULD NOT ACCESS MY 24 7 STORAGE THE WHOLE 3 MONTHS I HAD THEM . WE RENTED TWO OF THEM . RACIAL SLURS WERE YELLED TO US AFTER OUR 4TH ATTEMPT TO ACCESS OUR STORAGE WITH NO LUCK . VERY POORLY RAN ESTABLISHMENT.WE ALWAYS PAID IN FULL AND ON TIME .
Customer service was very poor didn't tell me where my storage unit was then didn't offer me lockes also the unit was smaller and I had to get units to storage my belongs
It's a great place to have storage and as well as a great place to work.
Don't ever go to U-haul moving & Storage On Irvington 6525 East Washington Street. That's the worst place to do business at and with don't go to that place. ! Very --- unprofessional!!!
I had two units....for 13 months since like every other month I had problem.... that's why I got my stuff out no I'm sorry because you are having problems....plus late fees sometimes
PAM is a wonderful women,works hard and helps others thank u for all your help pam.
The customer service was poor and I felt that they could have been more helpful other than.."oh well we can't fix it" Also very insensitive to customers concerns.
Very nice and helpful made sure I understood and asked if I had any questions
Nice ppl there. Good service.
folks always helpful!
Thanks !!!!!!!!!!!!!
Almost all my wooden furniture began to get mold on it.
Mice feces all over my property and they chewed through my bags and one of my mattress. Also dead nice found in my unit
Rude employees with a corporate that never gets back with you.
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