Customer Reviews for U-Haul Moving & Storage of Jeffersonville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Jeffersonville

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Jenifer E. on

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Need more smaller one way trip trucks available!

Opal L. on

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Jamie C. on

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Robert J. on

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Derius B. on

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Make sure the trucks work properly and dont have lights lighting up the dashboard telling me the trucks mulfucting.

Ronald S. on

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Ronnie M. on

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lindsey D. on

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James F. on

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James T. on

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Not a thing

linda B. on

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John O. on

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JOSEPH C. on

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Jon M. on

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Gary M. on

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They have inventory when sometimes other locations do not.

Gregory G. on

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Russell H. on

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Center General Manager Amber Anderson was very professional and knowledgeable. She should train all staff if she isn’t already.

julia w. on

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Manager & staff are wonderful! Does have a rodent problem

Michael C. on

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robert M. on

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harry W. on

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Prices

Catherine B. on

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MICHAEL S. on

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Better communication between local shop and schedulers for installation. Also it’s hard to tell when you dial the local number if you actually are speaking to someone in the local shop.

Renitia W. on

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Provide more info on hitch requirements, such as ball size.

DEB S. on

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Good guys at this location

Kim F. on

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Randy L. on

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I will NEVER USE NOR RECOMMEND UHAUL AGAIN!!!!!!!!!!!!!!!

Josef S. on

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Gerald F. on

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Nothing. Except maybe make sure that if you want a person to bring a piece back clean, it should be turned in clean. I rented a trailer and it was filled with leaves and sticks. As I was just moving a compact tractor I brought it back the same way. Leaves and sticks inside it. Other than that I received excellent service.

Byron B. on

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Excellent service and great staff

Nicole J. on

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Timothy B. on

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The truck wasn’t clean and smelled like someone had smoked in it for hours.

George C. on

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Heather B. on

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Took quite a while to get everything done. The part I was sold to be able to use the trailer didn’t even fit my car properly. I had to go get a different one from another store.

Kenneth M. on

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I reserved 12 furniture pads and an appliance dolly on line and this location had neither. Nor did they inform at the time I picked up the truck that the were not available. My online reservation state that the cost of the truck would be $833.00 and when I picked up the truck, the bill was $896.66. I spent over an hour driving around to fine the appliance dolly and furniture pads.

Karen P. on

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Rhonda H. on

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Both employees in the store were very nice, I was taken care of in minutes. I have used Uhaul before and never had any issues. Recommend highly!

Cody M. on

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The insulation in the ceiling was falling down and had not been secured before moving in. There was a real mouse problem, I had mouse poop in nearly every box.

Michael P. on

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Every time I need a storage unit, I go to uHaul. I doubt that’ll change!

Rebecca O. on

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Jake was wonderful,and very quick working on my contract

ashley j. on

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The staff was very pleasant.

mark d. on

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Quick and Easy to do thanks

MICHAEL M. on

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A

Katheren n. on

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Great service

Alice h. on

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Everyone was very nice and helpful!!

LEWIS C. on

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I had made several temps to ask them about my refund. I waited for the manager Amber to call me back and never received any call from her. I feel like if I moved out before the date there's no charge

keith h. on

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Great staff

emilya w. on

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Fast speedy service with knowledge of the space I needed and great service with almost a smile.

Jay B. on

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Nice storage place. Friendly workers

Robert D. on

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Friendly and helpful staff.

sheila a. on

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I appreciate Amber she helped me so much ,thanks

Lianna T. on

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No comment

JEREMY D. on

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Overall good experience. However, there was no electricity to the outlet or light outside of our storage unit and the employee said that they didn’t run electric to those outlets and won’t ever do it.

Sheri F. on

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Everyone was very professional with their job. Facility was always well maintained. I would use this location again if the need were to arise.