Customer Reviews for U-Haul Moving & Storage of Justin
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Justin
Chales S. on
Everything was easy. Truck was clean and comfortable. Customer Service was Great.
Christopher R. on
Julie was excellent Very helpful and professional Made our transition easy and delightful
William M. on
The invoice was funny. I was penalized for bringing back the vehicle early ie within 6 hours instead of 24 hours. There was an unexplained charge on the invoice .
William C. on
Lady very helpful in making my move in much easier. Great to do business with this lady.
Ellen D. on
Great customer service!
alma H. on
Nothing it was great and the lady we dealt with in Justin was very nice.
jason r. on
Truly, a testament to customer care and pride in excellence. My move was hit with weather, that impacted me in meeting my objectives. Your employee, I think julie, she is why I will use uhaul again!
brenda B. on
I was quoted one price and charged something else when I arrived. I've been charged three different amounts and haven't received a refund for all the mistakes. I was completely told wrong on everything when I booked the truck and storage
ron R. on
Never answer their phone, understaffed, could not honor their original date to install trailer hitch...overall experience was -D.!!!
Christina M. on
N/A
Antonello D. on
Start getting rid of trucks well before 100K or as maintenance is over needed. Saw one of the new Ford trucks and that would have made all the difference. If I have to rent another truck and only the GMC's are available, I will go to another rental provider
Michelle G. on
None
rocki A. on
Gabriela was very friendly and customer oriented. She was very knowledgeable and got us to the closest possible unit to the door as she could. That was appreciated since we had a lot to move. 👍🏼
Adam D. on
The service representative was very helpful and knowledgable. She deserves a raise.
Michael M. on
We've rented here before and have always had great service - will definitely comeback when we rent in the future !!!
Michael M. on
Great service - great staff - we will come back here for our future rentals for sure !!!!
BARRY t. on
Julie and staff in Justin Tx were wonderful to work with. Very pleasant and knowledgeable. Helped make the front end of a self move from Texas to Utah a very smooth process.
kenneth B. on
Fast, friendly and very efficient
Ted D. on
It was a very pleasant experience. The lady who helped us was helpful even though there were computer glitches. She did her best to get us out of there as fast as possible and on our way. When we returned the equipment, she came out to meet us, took care of the transaction as quick and efficiently as possible.
Musa J. on
Nice clean facility, easy to locate and friendly staff.
ben f. on
Good service
ELLEN H. on
Thank you! I would have given my patrons advance notice of selling the facility to a new vendor when that took place several years ago.
chris s. on
Need to find something better than the card that hardly ever worked.
CHARLOTTE H. on
I will highly recommend this location. Very friendly and helpful staff.
Karl N. on
Excellent service!!
Ryan S. on
Julie was extremely friendly, professional, and accommodating. We love working with people like her! The location site is also appealing and in very close proximity to our current residence.
jeanette r. on
Very nice and helpful!
KIMBERLY H. on
Thank you, for keeping my things safe!
nancy w. on
Great team to work with.
Nathan O. on
Great service!
Gay H. on
The staff made my move from Tennessee an easy one! From the initial inquiry about renting a storage unit while waiting for my house to be built to the retrieval of items, all went smoothly.
michael h. on
Marty was extremely helpful, courteous and easy to work with.
Elbert F. on
Very helpful, the people were courteous.
CARL B. on
Staff was always available, friendly and helpful. I only moved out due to my relocation.
Blair S. on
The staff is always helpful. My storage facilities were clean and the area is well lit and secure
Doris S. on
.
chad s. on
Staff were friendly and easy to deal with.
CHARLOTTE L. on
Great customer service
Jeffrey m. on
The Crew here were always the best they can be. We moved from the area that is why i had to close the accounts. But i would always recommend them Great Job Guys
brent M. on
The staff were very friendly and made my moving experience great !!!
SHARON P. on
Excellent
GLENDA B. on
Julie, Manager, is excellent and a pleasure to do business with. She should be recognized by your company. Thanks, Glenda Brundage
lorie c. on
Thank you all. Staff are awesome thank u
mary w. on
I will return if I have a need for storage again. Julie and Walter were very friendly and accommodating to my needs. Will recommend to all. Thank you for a pleasant experience. Mary W
rick m. on
Very good experience