Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The storage unit had holes and now my stuff has mold and mildew all over it...... Totally ridiculous! Not happy at all😤
Se quedaron sin energía eléctrica y no pude entrar en días no cuentan con generadores de emergencia y las alarmas están desactivadas y puertas abiertas las 25 horas
Keep providing excellent service.
Thank You for being there; Daniel A. Rome, III CEO Nolaroma, Inc.
Employees at your location are extremely friendly and they make the details very transparent.
Deanna was very friendly as well as professional. the fscilty was clean and I am very pleased with my unit.
Again another excellent experience
Ms Deanna and her staff were a pleasure to work with. They were extremely helpful and friendly. If we had to rent in this area again, we would use this facility. The only negative we found was that the "step up" at the doors and at the lift did make it a little difficult to get carts in.
Great Housekeeping
Went online to make the reservation for a 10x15x8 Got there you had none no elevator had step was told no drips. Wanted to give me a 10x10 and a 5x5. Had to go to another one u haul n it was 95.00 a month more but had everything I needed
The staff was outstanding!
Teh staff is fantastic!
This is my second truck and storage rental with U-Haul. Deanna and her staff in Kenner are friendly, knowledgeable, and provide excellent service. The facilities are clean and well-maintained. Couldn't be happier. Tom
I am fully satisfied with U-Haul facility and service.
The staff and manager was very accommodating and very helpful
The staff are professional, friendly and always ready to help.
Ok
The gentleman that waited on me was very professional, he was quick and thorough. I was in and out. Completely satisfied!
The staff was extremely rude.
Thank you guys everything were perfect
Poor customer service...
William Lee was very nice and knowledgeable about the Uhaul facility.
The people working here were very helpful, knowledgeable and welcoming. If I ever need storage again, I will return here.
Not the friendliest uhaul facility.
Thank you for your service!
Friendly staff
At the end they added some lights and made it more lighted , 80% of my stay there it was not well-lighted. Willie was friendly, the rest of the staff had dry personalities.
Deanna is an excellent manager , I appreciate all her assistance.
Everything was great!
Everyone here is amazing, communication is on point! Thank you for helping me, my family an I appreciate it
Deanna was available and accommodating
It was busy but she handled everything in a timely manner even though she was by herself and was very professional.
Customer service was Second to none!
The staff were awesome and always quick to help with any needs.
Convient, friendly and a reasonable price.
I feel that if you dont need the storage for a full month you shouldn't be charged for a full month
I was glad that i had somewhere to put my stuff and it was at a good place and low price
0 stars
Very clean, well-maintained. I appreciate the security of the card access. Staff is very helpful.
poor as Cody was out front cleaning a truck and had the radio literally on full blast. he went inside to help customers and was not thoughtful enough to lower the volume. loud noises hurt my ears
Manager and staff very efficient and helpful. Will recommend.
good
Great customer service.
Every other staff member was helpful except the store manager Deana. She is very rude and if you have a problem with something she refuses to hear you out or what you have to say.
Your representative was friendly helpful and did a great job
Well run shop.
Experience was good.
I never had a problem. Thanks
Loved it all
Super clean! Ms. Deanna and Kody were extremely helpful, made me feel at ease
Occasionally had problems with the access card reader for outside units, but the problem was always resolved quickly.
Thanks for your professional service.
Good customer service and most importantly, the restroom is very clean every time I visit U-haul on Marietta Street in Kenner. Thank you !
Great place nice helpful stafg
Thank you all so much for being so friendly and helpful
Excellent staff and service; highly recommend. Thanks .
The staff was very friendly, helpful and professional. Would recommend anyone to the Uhaul in kenner, La. Thank you very much.
Great service for the 5 years I used the storage.
Everyone was very nice and helpful. Especially Missy and Deana. I really appreciate all their help.
I don't know how your services are because I didn't use a storage unit from u haul when I rented the truck nor ever before that.
Everything went perfectly. Excellent service.
Awesome staff. The manager Deanna is the best. I’d definitely recommend this business to all my friends seeking services that They provide.
Great customer service
They went above and beyond to help me. Ms. Debbie an outstanding and compationate person . Also took the time to bring the paperwork and a locker . The treatment made it all worth it . Thanks Sheryl
The staff were very helpful
Great Service
Great staff and facility. 5 stars
Great place, rented from them for many years. Highly recommend.
Thank for service. :))
All I can say about U-Haul is that I never had a problem with anything and I would love to use them again if I ever need them thanks you all for everything
Great costumer service
I had an overall great experience with this location. Manager was great and worked with my needs. If I ever am in need of a storage facility again I'd definitely consider this place.
This team was great from the beginning to the end.
The elevator in the B Building was broken while attempting to move out. I notified the office staff and Manager but never got a call back. Otherwise clean and maintained & would have given *****.
