Staff is helpfulMuhammad Y. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Kenosha
Kenosha, WI 53144
(Corner of Pershing and 52nd St)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.LUIS V.
Customer did not leave a comment.ANDREW W. | Overall Experience
Customer did not leave a comment.Eric S.
The sales associate who assist in checking me out was awesome.TIMOTHY M.
Customer did not leave a comment.CATERINA G.
The only place I will rent from. They make the experience easierDANNY R.
The app wouldn't work on my phone for checkout, even after allowing access to the page. Would be nice to have a quick and easy way to phone the front office locally. Thanks!SALLY W.
Great temperature controlled storage. Priced reasonably. Met our needsMichael C. | Overall Experience
Customer did not leave a comment.Lia B.
Ryan and Justin were very helpful as usualWAYNE P.
Customer did not leave a comment.JACOB C.
Customer did not leave a comment.ALEC A.
Helpful staff, smooth fast process for both pickup & dropoffJohn T.
Customer did not leave a comment.TACQUEENA M. | Overall Experience
Customer did not leave a comment.T T.
Customer did not leave a comment.JOSEPH D.
Customer did not leave a comment.Andrew L.
The place where I had my original reservation, "Three Kings Auto Sales" was a disaster. The only person who could help us there left town and kept saying he would "be back in two hours," but four hours later he was still nowhere to be found. This place, where I finally got a truck, was super efficient and kept their word!GORDON J.
Quick and friendly service.Eugene H.
This was literally my best UHaul experience ever. My pick up took less than 15 minutes from arrival to departure with my trailer and drop off literally was less than 2 minutes. Pulled in at 5:59 and drove off at 6:00 on the clock. Amazing. Well done!TRACE C.
Customer did not leave a comment.CALVIN B.
Always friendly and willing to help! I have never had a bad experience with this location for both moving trucks and storage.Daniel B.
Customer did not leave a comment.Elisha M.
Customer did not leave a comment.Carlos P.
I wanted a smaller unit but couldn't get it. It was all goodOdessa L. | Overall Experience
Good service, not rushed!JAFFERS C.
Customer did not leave a comment.BRENDA C.
Keep up the good work. The guys at this location are all so awesome and always willing to go the extra mile to help.OSCAR E.
Everyone was nice and very helpful.LISA G.
Customer did not leave a comment.MELISSA K.
Customer did not leave a comment.GREGORY H.
Customer did not leave a comment.MATTHEW M.
Easy in easy out. Friendly serviceKENNY G.
Customer did not leave a comment.CHRISTA H.
The staff was very friendly and helpful both at check in and returnWAYNE P.
Customer did not leave a comment.DAVID B.
Customer did not leave a comment.ADAM C.
Customer did not leave a comment.DONNA B.
I do not feel I was charged correctly. Paid $45.11 for an advertised price $19.95. Used for less than half of time allowed and refilled gas.TERESA A.
Very good service at both places.JOSEPH S.
Customer did not leave a comment.ALEXIS R.
Customer did not leave a comment.JODY W. | First Impressions
Customer did not leave a comment.Melissa H. | First Impressions
Customer did not leave a comment.MYRON N. | First Impressions
Very satisfiedDIANE M. | First Impressions
The agent at this location was extremely helpful and professional. He quickly accomplished what needed to be done for me to return the truck, and get me on my way. I would definitely recommend this location.Keith M.
Customer did not leave a comment.JOEL S.
Customer did not leave a comment.PIERRE T. | Overall Experience
Everything went according to plan no problems whatsoever excellent staffMICHAEL H.
Ryan and his team are customer service orientated and an asset to the town.JOSEPH L.
Super simple and fastSCOTT K.
Customer did not leave a comment.Gregory S.
Customer did not leave a comment.CARLENE C.
It was a very pleasant experience both when I picked up and dropped off cargo van. The young man that took care of me was friendly, knowledgeable, and efficient. Would recommend this location as well as returning there if the need arises in the future.KAREN L.
This one is always is a 10 star âï¸â€¦â€¦ 75 th st in Kenosha is 0 rating they are terrible they would not be using my name. They changed me $59 dollars for a $19 truck I put 11miles on the truck they tried to charge me for a hundred miles I took a picture of the mileage before I pulled of in the truck.IRMA W.
I am very please with the service and how easy the unit was to move my items in and out first time I ever use the storage unitCarol G. | Overall Experience
Customer did not leave a comment.Dave A.
I paid for my uhaul, which the rate was for 3 days. Front desk worker tried to con me into bringing back the truck next day, saying my reservation was for one day only. They sure changed their tune when I showed my order confirmation. Do not like shady business practices, will not use them in the future.Ashley M.
I thought everything went very smoothly. The associates were very helpful and got me in and out very efficiently. I rented a trailer and it handled very well and appeared well maintained.Tad S.
Truck windshield was covered on buds and hard to see out of. Was told there was a half tank of gas on pick up, there was less than a quarter. Before I removed truck from Premises I informed tech of issue anc he said he'd correct it on his paperwork. I returned the truck with more fuel in it than o had on pick up. I thought this was a bullshit move on their part.Richard O.
Need to make sure that the truck rented has a ramp to roll on and off appliances without having to lift them.STEVEN R.
Great service and fabulous truck! 5th time I have used Uhaul this year and have been very happy. Thanks to the crew in Kenosha.BRADLEY P.
Worst online system ever- takes 30 minutes to just check in!Robert M.
Customer did not leave a comment.RANDALL E.
Long line. It was Friday afternoon thoughjason P.
Customer did not leave a comment.JAMEIE J.
Our experience went so smoothly. Thanks so much!ANGELA A.
A+ I set up a rental & dates. I received a courteous phone call as promised for pickup. Drop off was equally courteous & professional.FRANK L.
Customer did not leave a comment.JILLIAN M.
Customer did not leave a comment.JILLIAN M.
Customer did not leave a comment.VER JOY G.
very helpful,respectful, and friendly.KATHLEEN C.
Customer did not leave a comment.JEFFREY J.
Customer did not leave a comment.Jeffrey H.
Was very kind and helpful, and very informative delete me in the right directions.DARRYL S.
Customer did not leave a comment.JASON P.
Customer did not leave a comment.Christopher P.
Great GM at this location! Worked with me to accomplish all of my needs! Excellent…Stanley W. | Overall Experience
My salesman was most helpful! Jason( ?) mot sure of his name but extremely knowledgeable! Pleasant experience!Janet H. | First Impressions
Everyone was very nice and helpfulCHRISTINA D.
Customer did not leave a comment.Ryan G.
Friendly, fast serviceJessica B.
No comentEDGAR S.
Customer did not leave a comment.Kenneth H.
The guy who checked me out and the guy who checked me in for very nice and professional. They seem to know and enjoy their job very well.DAN M.
Customer did not leave a comment.Megan D.
The guys at this location went above and beyond. They are very professional and very kind. I wish i knew their names. Id name them thanks to them for making my very long 24hr trip better!!CANDICE C.
Every time I visit the facility I simply feel a sense of concern and friendliness. The staff go above and beyond meeting my concerns and, I’ve witnessed the staff doing the same for other customers. Mr. Ryan is a DYNAMIC leader and, he’s certainly well rehearsed within the role he portrays. Herbert B.herbert b. | First Impressions
Customer did not leave a comment.Michael S.
Customer did not leave a comment.AMY H.
we would gladly use this facility again for future storage needs!SHARON L. | Overall Experience
Customer did not leave a comment.Madeline L.
Mobile pick up was awful. Waited forever and couldn't get the lock off the truck. I'll never do that's again.Steven B.
Customer did not leave a comment.Leah M. | First Impressions
EASY AS SLICING PIE FROM THE RESERVATION TO THE PICK UP TO THE DROP OFF!!!! THANK YOUSHARON F.
Justin and Eric are excellent at their jobs.PAUL J.
Customer did not leave a comment.ellen K.
Staff was friendly, hard working and very accommodating. Would highly recommend U-Haul. Wish the phone service was better, would call and go through the menu for U-Boxes and when finally talked to someone, was told I am at the wrong department and would have to wait on hold again (another 20-30 minutes), so need a better phone system.Kevin F.
Customer did not leave a comment.RUSSELL K.
The rental truck was in poor mechanical condition. This vehicle required immediate wheel alignment. It was difficult to keep this truck in alignment while driving. However, I returned the truck safely without any incident. Thanks, Wanda PWANDA P.
Clean front window would be nice.ALICE L.
Customer did not leave a comment.SHAUN S.
Customer did not leave a comment.Kristin O.
Customer did not leave a comment.EDWARD R.
Customer did not leave a comment.Shane R. | Online Move In
Customer did not leave a comment.Angela A. | First Impressions
Customer did not leave a comment.Jeffrey W.
Customer did not leave a comment.THOMAS S.
Seamless and flawless pickup. Easy Peasy I used the online pickup and drop off. Taking pictures of the odometer and your license within the app was super easy as well. If you need staff - they are nearby. However, the app worked so wellâ€¦ it was 100% contact free.JACK M.
Customer did not leave a comment.Dd M.
Didn't receive 3 of the 4 dollys I requested. And the seal was broken on the dolly I did receive which makes me think it wasn't cleaned or checked from the last person.Dakota K.
Customer did not leave a comment.jessica m. | Overall Experience
Customer did not leave a comment.Stephen S.
Customer did not leave a comment.RICHARD T.
Only complaint is that I returned trailer 6/12/2021 at about 5:30 and receipt shows that I returned it 6/13/2021 at 9:40. We I returned it early they had said I would only get charged for 1 day but that did not occur. Otherwise I had a very good experienceJENNIFER H.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.KIMBERLY D.
Leroy and Alan are consumate professionals and made getting the right vehicle and required moving equipment a breeze. Thanks for everything gentleman!!!Stephan D.
Manager Ryan at the konsha office in Wisconsin is awesome as well as the rest of his staff always friendly and helpfulVerna M. | First Impressions
Very happy, let time speak for itself.ANTONIO G. | First Impressions
Customer did not leave a comment.CHRISTINA P. | Overall Experience
I am a retired medical sales person. The experience was flawless, safe and very comfortable! The price is very reasonable as well!! The staff is available if needed and very helpful. The location is ideal!!JACK M. | Online Move In
Customer did not leave a comment.Diane M. | First Impressions
Customer did not leave a comment.JODY W. | Overall Experience
The customer service is always above and beyond, the whole facility is kept upSaul A. | Overall Experience
Customer did not leave a comment.PATRICIA G. | First Impressions
Customer did not leave a comment.Willie J. | First Impressions
Customer did not leave a comment.Christina V. | First Impressions
The staff at the customer service desk lose her job very well they were courteous friendly and very polite it’s an outer to walk into a place and that you are greeted what’s a friendly person who is willing to help youCarol G. | First Impressions
Customer did not leave a comment.Robert B. | Online Move In
I rented a truck and a storage unit, I was attend by the manager Ryan, great greeting, smile, he inform me complete about the all processs, very informative and welcoming and staff also give a lot of help. Unit clean and fit everything nicely, I highly recommend it.Dianne P. | First Impressions
Customer did not leave a comment.BERNARDO F. | Online Move In
Customer did not leave a comment.MARIA J. | First Impressions
We got a storage unit and went to put our stuff inside storage and our lock was gone and we couldn't access the storage.KELLY D. | First Impressions
Customer did not leave a comment.Tatyana W. | Overall Experience
Customer did not leave a comment.BRITTANY P. | First Impressions
The hours allowed to access storage are As are limitedRoger G. | First Impressions
The two gentlemen working in the office were very nice and helpful. Both of them were great at answering any questions I had. The truck I used was clean and the storage I'm renting out was also clean. The storage unit even came with its own set of lock and keys, which I was not expecting. You can pull your car or truck into the storage area, which makes it easier to unload. There are dollies ready for use as well. All in all, it was a fast, clean, and friendly experience!Alexis A. | First Impressions
Excellent all around. I will definitely recommend this place and I will be back if I ever need storage again.Stacy H. | Overall Experience
I have been renting from Uhaul for many year's and have alway's been more than satisfied. Now with the storage rental's on top of truck rental's I find Uhaul even more convenient.Natalie P. | Overall Experience
Staff was pleasant and very helpful. Thanks Justin!!!FORREST W. | Overall Experience
Customer did not leave a comment.todd s. | Overall Experience
Customer did not leave a comment.Kevin Q. | Overall Experience
Customer did not leave a comment.eric f. | First Impressions
Not very comforting giving your billing information over phone and finding out noone knows where my reserved units are day of move and confirmation number they can't locate in system. Ron was helpful in getting me in 2 units, but then getting emails about payment coming out for mystery units noone can find to then getting a call stating that I never checked into my 3rd unit....I never had a 3rd Unit. The confusion they all had, time spent by me calling and trying to rectify, and rushing to empty before they possibly billed me for 4-5 units was stressful. Staff needs to be trained better and the access and communication between different Uhaul facilities in area needs to be reviewed. Ron was helpful however and when I would deal with him I felt like he was knowledgeable and I could take his word, everyone else would come in after and confuse situation.DONNA J. | Overall Experience
Customer did not leave a comment.jennifer p. | Overall Experience
Customer did not leave a comment.Michael C. | First Impressions
Unlike a competitor that I had planned on going to until they made the process so challenging, my interaction with the staff at U-Haul was seamless, easy, and stress free. Additionally, I wasn't dinged for all kinds of extra charges, i.e., lock, admin fee, etc. I am incredibly impressed with the customer service and actually am glad that the competitor made it so difficult for me that I wound up canceling my reservation with them so that I could rent storage from U-Haul. The unit is clean, well lit, and has plenty of security thereby allowing me to feel safe storing my personal contents on-site..judy f. | First Impressions
Customer did not leave a comment.Wanda P. | First Impressions
I forgot the guys name that rang me up and showed me around, but he was very friendly and help.Ruben F. | First Impressions
Originally had a 5x5x10 unit and had to expand to a 10x10x10 unit. Moving carts were readily available and didn't have any issues with the move. I completed the task in about 30 minutes. Units are brand new and very clean.Randy J. | Overall Experience
Customer did not leave a comment.Scott S. | First Impressions
Great experience. I like their facility. Recommend to anyone needing storage space.Justin F. | Overall Experience
Would be all 5 stars but for one issue.. The rental unit was priced $5 less a month because it has as the ad stated a "support pole" in the unit. I pictured this being a 4" or 6" round pole.. Not so, the pole is a rectangular building support pillar.. Maybe measures 3'x18". It takes up a lot of the unit space and makes things difficult. I wish the ad would of been clear on the size of the support pillar.. Or discounted more than $5 a month.James B. | Online Move In
Customer did not leave a comment.Seonn R. | Overall Experience
The property was really nice really clean the man who rented me the storage space was very professional explain things clearly and quick I will absolutely strongly recommend this location to everybody I knowLinda M. | Overall Experience
Every aspect of our experience was five star. The ease of use, moving carts, friendly staff, and convenient location made this storage facility top notch. I would not hesitate to recommend this facility to anyone in need of temporary storage. Thank you,ADAM S. | Overall Experience
Customer did not leave a comment.stephanie g. | First Impressions
Customer did not leave a comment.Vanessa W. | First Impressions
Customer did not leave a comment.Karole G. | Overall Experience
Customer did not leave a comment.jamie k. | First Impressions
The gentleman over at uhaul and storage over on 52nd in Kenosha ARE THE BEST!!! Best service ever!!! Kind, courteous, help and genuinely nice 😊 thank you for your service!!! -Shae’Aisha G. | Overall Experience
Customer did not leave a comment.rachael b. | First Impressions
Really good staffKevin T. | First Impressions
I never used a storage before, but being a senior I needed to declutter my basement in order to rearrange and redecorate the area. I like being able to park indoors because of bad weather now. Having the use of carts to transport from vehicle to unit is so easy and quick. I like the 5x10 with the 10 foot door to be able to see and get at something I need easier. I liked it so much I rented another to work on my garage also.helen m. | First Impressions
I think this was a great way to utilize this space and the staff were very friendly and helpful. Leroy was very kind and very professional it was a great experience overallMELISSA T. | Overall Experience
Customer did not leave a comment.adam j. | Overall Experience
It was not hard to find this storage facility and was very clean. Yes I will recommend this place to anyone how need a place for storageBilly J. | First Impressions
Customer did not leave a comment.SERGIO D. | Overall Experience
Customer did not leave a comment.lenore w. | Overall Experience
Keep Up The Great & Excellent Customer Service!felicia p. | Overall Experience
Moving can be very stressful, Ryan Lemke the general manager was amazing & very understanding. Great customer service!ZATIRA H. | First Impressions
Customer did not leave a comment.susan s. | First Impressions
Customer did not leave a comment.sherry b. | Overall Experience
extremely clean, staff was very helpful and very friendly.DENISE S. | Overall Experience
Very pleased with the service!😊jasmene a. | Overall Experience
Customer did not leave a comment.Rhonda E. | Overall Experience
Customer did not leave a comment.gregory m. | Overall Experience
Both gentlemen I worked with were extremely helpful and knowledgeable. I first called to inquire after looking over your website and the man I spoke with was great. He informed me he would not be there when I came in but his co-worker would be able to assist me. When I went in person, that employee confirmed everything I was told on the phone. I was shown "model" storage units and was able to choose from there. I felt no pressure to choose, which was great. Bonus was first month free, free lock and keys, first floor units, climate controlled and facility is extremely clean as well. I will definitely refer people to this storage facility.Rhonda E. | First Impressions
Ryan was friendly and helpful. Only question I had was in there supposed to be a rodent box inside the unit?Teresa W. | Online Move In
Customer did not leave a comment.Barbara N. | First Impressions
Very helpful..me all my moving and storage needtom d. | First Impressions
Customer did not leave a comment.David M. | Overall Experience
I understand the construction but the garage doors barely workedRaneesha B. | Overall Experience
Customer did not leave a comment.DIANA L. | Overall Experience
Great, clean new facility. Was rented a storage unit with a big beam through the middle of it, Mali got unusable. The staff was quick to change my unit. However I got a call yesterday saying I was behind on my rent. They had never taken the original unit off my account. It was quickly fixed but would have also been easily avoided. Still happy with my rental and love that it’s an indoor climate controlled environment.Jennifer K. | Online Move In
The manager & staff are very kind & helpful!!!Theo H. | Overall Experience
Customer did not leave a comment.charles e. | Overall Experience
Ryan had excellent customer service. The staff was very friendly and made my moving process a breeze. Will definitely recommend this location to friends and family.Conner B. | First Impressions
Customer did not leave a comment.Elaine L. | Overall Experience
We left items out of our unit once because we no longer wanted them. When other patrons started looking through the bags, we got a phone call letting us know to be sure nothing got stole. We really appreciated that!!Steven B. | Overall Experience
Customer did not leave a comment.Raymond W. | Overall Experience
Customer did not leave a comment.gregory m. | First Impressions
Customer did not leave a comment.Donna S. | First Impressions
Thumbs up!DENISE S. | First Impressions
I was told, after I filled out all requested information, that a card, debit or credit was needed on file, which I gave but made sure it was understood I would be paying in cash and then I was told I have to sign a document stating my card will be drawn from if I'm late to pay, this should have been explained to me from the beginning and I submitted all my information and card information, as I wouldn't have wasted my time nor given my card information to a stranger, but while I waited in line a lady ahead of me was making a late payment and the uhaul employee said nothing about drawing funds from her account and said to her that he was waiving her late fees as if she didn't have a card on file. Just a terrible experience and seemed discriminatory.WILLIS B. | Overall Experience
Ryan gave me 2 choices of units. He took to them. Explained the access card and hours.lana f. | First Impressions
All the staff there were extremely welcoming amazong customer service!CRYSTAL K. | First Impressions
Customer did not leave a comment.michael n. | Overall Experience
The manager is very polite, & was helpful when I selected my storage unit. All the other staff are very nice.Theo H. | First Impressions
We’re thrilled to have such a first-class facility available to us. Very impressed with the whole operation. Ryan Lemke was exceptionally nice.Jim N. | First Impressions
Justin at the Uhaul on 52nd st in Kenosha was a tremendous help & made it stress free.lisa c. | First Impressions
Customer did not leave a comment.Adeline K. | First Impressions
Every one that worked was very friendly and was willing to help out.phillip m. | Overall Experience
I love that you guys have climent control. It made the move much easier and comfortable.Victoria E. | First Impressions
Staff very helpful very friendly. Facility well lit very clean. The best UHaul I have ever been to. Would highly recommend this place.James M. | Overall Experience
Customer did not leave a comment.nakira d. | Overall Experience
Customer did not leave a comment.theresa w. | Overall Experience
So easy to get set up and the staff was really helpful and friendly.dan s. | First Impressions
Both employees were very helpful and knowledgeable. They’re really are people friendly! Our storage area is clean as well as the building. Easy access! Will use Uhaul as our storage as needed and anytime in the future!! Huge thanks to the employees for all your help!!😎Isaac M. | First Impressions
Everyone was so friendly and a big help to me. I will be sending everyone know there for their storage needs. Keep up the awesome job.pattice t. | First Impressions
Very simple. Rental process took all of ten minutes. Nice friendly staff. Was happy to see the model of the various sizes right in the rental office. I would recommend this facility to friends.ADAM C. | First Impressions
Customer did not leave a comment.jeannette i. | First Impressions
The employee that helped us get our storage unit and return our truck was extremely professional and helpful! I will definitely do my business wth them for any future moves.Dawn G. | First Impressions
U-haul, you have an excellent staff who work here. Very friendly and wllling to make sure customer is satisfied and informed. Great job.Randy K. | First Impressions
Customer did not leave a comment.mark z. | Overall Experience
Customer did not leave a comment.michael n. | First Impressions
Customer did not leave a comment.bertile c. | First Impressions
Customer did not leave a comment.Justine P. | First Impressions
Extremely helpful, knowledgeable, and friendly.Jeffrey H. | First Impressions
Customer did not leave a comment.Tia T. | Overall Experience
Customer did not leave a comment.Harry K. | First Impressions
Great experience. The staff is very friendly and helpful. It’s my first storage unit and they walked me through the whole process. I love the security access they have set upandrew o. | First Impressions
The only thing I would suggest is to place better signs stating where room numbers are. When I moved in, I could not open the map and it took a bit to figure out the numbering system. Overall, very nice place!Tina N. | Online Move In
Customer did not leave a comment.Gerald F. | Overall Experience
Best U-Haul place in townGerald F. | Overall Experience
Customer did not leave a comment.Thomas H. | Overall Experience
U-Haul is my first choiceRaymond W. | First Impressions
Other than the persons that went in there and plundered through our things on camera it was fine,anita m. | Overall Experience
Customer did not leave a comment.Timothy G. | First Impressions
Customer did not leave a comment.Michael P. | Online Move In
Having indoor climate control storage in Kenosha, WI was q genius idea!lynn s. | First Impressions
Love to be able to enter at any time during day. Very convenient for me and glad the servive was available.carol M. | Overall Experience
Customer did not leave a comment.Tynisha W. | First Impressions
The man who helped was AWESOME. Really courteous, and super accommodating. He was the only person working. It was a Saturday afternoon everyone dropping off trucks and he did it w/ a smile for all.Martin D. | Online Move In
I love the automatic entrance doors formy truck can ingresess the facilitiesErwin G. | Overall Experience
Great customer service and their prices don't change.yolanda w. | First Impressions
Used a car trailer to hall a car, both places were very clean and helpful, unfortunately the trailer ended up with a flat tire but they were extremely helpful to get me help. Outstanding service!chuck s. | First Impressions
Wasn’t informed that there would be limited access hours due to construction until signing the papers Had 1 1/2 hours to fill and empty my storage because of the inconvenient hours due to constructionAlysa H. | Overall Experience
Customer Service was very good.Aquanisha E. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!