Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Came in after hours. Access is difficult! Better signage and instructions would be great. Otherwise, key drop was easy to find.
APRIL J
Rating:
4.0
Customer did not leave a comment.
Noah D
Rating:
5.0
Customer did not leave a comment.
Maria R
Rating:
5.0
Customer did not leave a comment.
Leticia v
Rating:
5.0
Very nice & helpful and fast
EDWARD Z
Rating:
5.0
Customer did not leave a comment.
YVETTE B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CLIFFORD D
Rating:
4.0
Customer did not leave a comment.
JOZEF S
Rating:
5.0
Customer did not leave a comment.
Catharine E
|
Overall Experience
Rating:
5.0
I like the location close to my house management is great clean good running vehicles.👍👍
stanley r
Rating:
5.0
Customer did not leave a comment.
JOSHUA C
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Robbie E
Rating:
5.0
Customer did not leave a comment.
ALBERTO R
Rating:
5.0
Customer did not leave a comment.
RAMESH T
Rating:
5.0
Customer did not leave a comment.
MARIA B
Rating:
5.0
Customer did not leave a comment.
RAMESH T
Rating:
5.0
There's a sensor light that was on and it's not on the paperwork he only issue
MARIA S
|
Overall Experience
Rating:
5.0
Staff is very nice. Unit is very clean. Very nice place.
ANTHONY F
|
Overall Experience
Rating:
5.0
I t was great and because of the professional handling of everything I would def use UHaul again for storage. Tima Rona always kept me informed and updated. Very easy to communicate with. All of the employees at the Lehigh location go above and beyond. Thank you! Yall are the absolute best.
Kasey S
|
Overall Experience
Rating:
5.0
I had such a positive experience at this Uhaul facility. From registering and setting up my storage unit, to access whenever I needed it. The staff was friendly and helpful. There was always a fleet of trucks available when I needed them. I highly recommend this particular Uhaul location.
Rebecca F
|
Overall Experience
Rating:
5.0
Let me purchase more milage allotment. I needed more miles. The penalty for extra hours is too high as well. Those were the worst parts of the experience.
JACK B
Rating:
5.0
Customer did not leave a comment.
jeanie d
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ELAINE T
Rating:
5.0
Customer did not leave a comment.
MARQUES C
Rating:
1.0
The location never should have rented this truck. When we arrived to pick it up, they said the tire was low so we filled it and it should reset. We drove away and made a stop and restarted the truck and it never reset. When we showed up the next day to the load share uhaul to pick up the trailer we agreed to take to Chicago, the truck passenger rear tire was at 20 psi and should be at 80 psi. If you barely touch the tire valve it leaks, so when the original person filled that tire she knew the valve was leaking and never should have let us go with that truck knowing we were traveling across country. We spent the 2nd day of our trip at the uhaul facility for over 4 hrs waiting for road side assistance to com and repaire the tire valve. We ended up having to stay an extra night instead of getting on the road to chicago. We had a whole extra day added to this business trip of meals and hotel for 2 people that could've been avoided. This was an added cost we were not expecting. Do not rent from them. I suggest going to the one located at 2990 S 20th St, they are excellent and very helpful.
CHAD A
Rating:
1.0
This location sucks!!!!!
TAMMIRIA M
Rating:
5.0
Customer did not leave a comment.
LORETTA Y
Rating:
5.0
Everything is good just like it is
stanley r
Rating:
5.0
Fasi
JUAN M
|
First Impressions
Rating:
5.0
I had my unit for a full year and had absolutely no problems with the facility or staff. Everything was seamless.
Patricia C
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Nick C
Rating:
4.0
Customer did not leave a comment.
Denise H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Josh R
Rating:
5.0
Customer did not leave a comment.
Tiesha R
Rating:
4.0
Customer did not leave a comment.
Sophie L
|
Overall Experience
Rating:
5.0
The general manager, Fatima was awesome. I had a bad experience in the past with a different location and I was not going to do business with Uhaul ever again. However, after meeting the general manager at this location, she changed the game. I am happy and blessed to be a customer of Uhaul at this location. Pamela
Pamela S
Rating:
5.0
Very satisfied
jermaine r
|
Overall Experience
Rating:
5.0
I had a very good experience, I was in and out in a timely manner. Thank you U-Haul
RADAMES L
Rating:
5.0
Great Experience Great job Fatima Rome
Reshine B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Daniel T
Rating:
5.0
Good service and property well maintained
Robert H
|
Online Move In
Rating:
5.0
The storefront was so clean and nice, and the staff were welcoming and helpful. Amazing experience overall.
ERICA Z
Rating:
5.0
Customer did not leave a comment.
Paul T
Rating:
4.0
Great service
jermaine r
|
Online Move In
Rating:
4.0
The mobil check in sux.. staff is fantastic
JUSTICE F
Rating:
3.0
now before renting the U-Haul I was very pleased with the managers customer satisfaction and I felt like she was very helpful however after returning the vehicle I received a receipt for fines some damages to the mirrors of the cars that were never damaged ever not once on my watch, this put a completely bad taste in my mouth and I will not be paying a motherfucking thing thank you!
TACHE P
Rating:
5.0
Great customer service nice at the desk and helpful.
MARIBEL S
Rating:
5.0
Customer did not leave a comment.
LEE S
Rating:
5.0
Customer did not leave a comment.
Corey D
Rating:
5.0
Customer did not leave a comment.
Alex H
Rating:
5.0
I am very pleased with the service I received. It was a smooth and easy process for it being my very first time renting a U-Haul. I’ll definitely be coming back to this location if ever I need to move again. Thank you!
Romina K
Rating:
5.0
Customer did not leave a comment.
Christopher Y
|
Online Move In
Rating:
5.0
Great Customer Service and Clean Environment 😊
PHYLEISHA R
Rating:
5.0
Customer did not leave a comment.
Joseph W
|
Overall Experience
Rating:
5.0
Love this location, everyone is always so nice and helpful!!
STACEY S
Rating:
5.0
Customer did not leave a comment.
JOSE S
Rating:
5.0
Customer did not leave a comment.
Andrea H
Rating:
5.0
Customer did not leave a comment.
NAZIR M
Rating:
5.0
Customer did not leave a comment.
John T
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
Edwin T
Rating:
5.0
the staff sets this place apart from the rest
Ngoc-Hien D
Rating:
5.0
I called Saturday night asking about a possible last minute reservation before closing. Luz answered my questions and provided useful info over the phone, all at the end of the day. Instead of brushing me off and telling me to come back another time, she made sure I got the help I needed and that I was welcome. I didn’t get a truck sat night but instead came Sunday morning. Luz happened to be working again. She set me up with a reservation quickly and concisely and got me on my way. Very pleased with her service. Then Mr. Hayward got me into the truck. A friendlier person I’ve never met. Explained the truck and the features, made some recommendations, and clearly explained the return process. He was also there this morning for my return. We shared a quick exchange, and Mr. Hayward got my day off to a great start. If you are renting a moving van, no matter what the reason, odds are you’re in for a long and stressful day. Luz and Mr. Hayward made the rental process the best part of this project. Hats off to them!
Adam L
Rating:
5.0
Fatima is wonderful
Mara R
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
DAVID T
Rating:
5.0
The only thing I would recommend is upgrading your vans so that they’re not such gas guzzlers.
AARON K
Rating:
4.0
Customer did not leave a comment.
ERNESTO G
Rating:
5.0
Customer did not leave a comment.
CARMEN M
Rating:
5.0
Customer did not leave a comment.
JOHN L
Rating:
4.0
Customer did not leave a comment.
ERIQ T
|
First Impressions
Rating:
3.0
I had mice and rats droppings on my items. To rent storage is kind of reasonable but the downside is they charge you late fees everyday that you are late. The late fees amount-price never the same! Example: if you are late on paying your storage rental the will charge you $30 for that day only! The next day will be $50… It is a rip off. I understand that you have to charge a late fee, but the late fee amount should not change and go up and up! Everyday it is a different fee amount!
SHERRY W
|
Overall Experience
Rating:
5.0
Overall, process smooth and attendant was courteous.
David R
Rating:
5.0
Customer did not leave a comment.
NELSON S
Rating:
5.0
Customer did not leave a comment.
ADRIAN C
Rating:
3.0
Customer did not leave a comment.
BRYAN J
Rating:
5.0
Customer did not leave a comment.
Shakema J
|
First Impressions
Rating:
5.0
You have a excellent staff, very informative and professional. I've never had a bad experience at your facility.
donald p
|
First Impressions
Rating:
5.0
The door on the driver's side didn't close all the way 😕 no matter how much I opened and closed it.
VANESSA S
Rating:
5.0
Customer did not leave a comment.
KEVIN J
Rating:
5.0
I only have good things to say
Tyheem V
|
Overall Experience
Rating:
5.0
The U-Haul was so clean looked New!!
ELLANDRA J
Rating:
5.0
Customer did not leave a comment.
Cassandra S
Rating:
5.0
Customer did not leave a comment.
Andrea H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CHERLISA F
Rating:
5.0
Customer did not leave a comment.
JESSE M
Rating:
5.0
Customer did not leave a comment.
SHAQUIL R
Rating:
5.0
I got good customer service and if I had a chance to come back I'll be back thank you for your service
Odell C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Alebra S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CARMEN M
Rating:
5.0
I like the way they take the time with their customers and help them the right way they work with you if you don’t understand something
Joseph B
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
MYESHA K
Rating:
5.0
Customer did not leave a comment.
FRANCIS M
Rating:
5.0
Customer did not leave a comment.
CASSANDRA G
Rating:
5.0
My accommodations and my materials were secured. I will inquire recommendations to others about the U-Haul
facility on 339-341 Lehigh avenue
GINA K
|
Overall Experience
Rating:
5.0
This uhaul has great service thanks
QUAZAE R
Rating:
5.0
Customer did not leave a comment.
Madeline S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
RICHARD D
Rating:
5.0
Customer did not leave a comment.
ELIONER S
Rating:
5.0
The inside of the truck was not clean. I clean the steering wheel wipe with a Clorox wipe and it dirty. The cup holder were not clean.
Cartier A
Rating:
5.0
Customer did not leave a comment.
RYAN H
Rating:
5.0
The staff were very attentive and helpful!
ADAN M
Rating:
2.0
This place was nice but over priced, there are other haul locations with much better service. The attendant at the counter didn't go over any prices before hand, most people work under the assumption that all uhauls have the same pricing. I brought back the uhauls slightly over the gas line because how are we supposed to know exactly how many gallons it takes to get it back to the right spot, they offered no discount. I'll admit she highlighted the area on the paper mentioning this but she did not verbalize it. Every other uhauls place has always been very clear in verbalizing what to expect. The attendant and the prices makes this place not an option in the future.
AMANDA R
Rating:
5.0
Fatimah Rone was great, well informed & just a nice people person, thank you!!!!
DOMINIC D
|
Overall Experience
Rating:
5.0
The manager there and all of the Uhaul workers were very nice, helpful, and respectful. They are understanding, accommodating, and helped me through a really rough move. This Uhaul is in a rough neighborhood, and I think it's pretty amazing that they are able to maintain and provide such a clean, safe, and friendly storage solution in the area. Thanks, y'all.
WASIM A
|
Overall Experience
Rating:
5.0
Excellent
Yira P
Rating:
5.0
Customer did not leave a comment.
Julius R
Rating:
5.0
Customer did not leave a comment.
Jomar B
Rating:
4.0
Customer did not leave a comment.
MAURICE S
Rating:
5.0
Customer did not leave a comment.
Rosemary A
Rating:
5.0
very great customer service
SANDRA S
Rating:
4.0
Customer did not leave a comment.
JILLIAN S
Rating:
2.0
Dog throw up in the interior of the vehicle and no one ever cleaned it before they gave me the rental dog saliva all over the windows and the front end of the truck had death wobble after 60 miles an hour.
STEVEN T
Rating:
5.0
Customer did not leave a comment.
DIANE A
Rating:
5.0
I really do appreciate you guys help with my Storage and appliances that had to be held in there. The only thing I had a problem with is that you guys do not pay partial payments and I think that you guys should work with the customer more with partial payments because I am a disability person with children and it’s hard for me to keep up with the payments .I think that you should be able to help people with partial payments hypothetically if I pay you today & give you the rest of the payment in 3-5 Business these .I am a disability woman with three children young children, and sometimes it’s hard for me to keep up with payments .I think that you guys can work on that better but other than that the faculty staff was great thank you .You guys help me perfectly when I needed it and you guys were there when is needed far as the payment system that needs to be worked on.
Crystal M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
WILLIAM M
Rating:
5.0
Thank you Uhaul for renting me a great place.
Ricardo L
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
ANDREW G
Rating:
1.0
I initially booked my pick up at another location. This location I knew to be open on the sunday i was picking up, so there was a front desk associate to assist me. Days before my scheduled pick-up, I received a call stating I needed to pick up from another location. I'm told it is 5 minutes away from the initial location. No other information given. Day of, we arrive to a closed location, which is actually almost 20 minutes the opposite direction. We attempt to do the self-checkout, the website fails every time. We are unable to get the code to open the lockbox. There is a man on a ring doorbell who keeps telling me they are closed. When he sees us still there after half an hour, waiting on the phone with customer service, he gives us the unhelpful advice to call customer service. Finally, we get through to a representative. The woman puts me on hold, and the disappears for another 10 minutes. When someone returns, it is not the voice of the customer service rep, but that of another customer that I have been connected to. I remain on the call, hoping they realize their mistake and come back to assist me. For 30 minutes, they never do. We call back and wait another 15 minutes due to their error. In frustration, we drive 20 minutes back to the initial location since there is a representative there. We finally get a rep on the phone. The girl is nice, but explaining things to me as if I don't understand her. Repeating herself multiple times in various ways as if, "when you arrive at the location," could ever mean something other than what it implies. She helps us, stating it is an issue with the website. Finally we get through to somewhere and are able to pick up the truck. Unfortunately, all of the equipment i ordered to move things is not inside of it, and again, there is literally no one there to help us as ring-doorbell-man has stopped responding to our pleas for help. This whole process took an additional 2 hours because of all of this. We are extremely upset with our experience and would like to discuss with a customer service representative.
Alyssa K
Rating:
5.0
Customer did not leave a comment.
EFRAIN P
|
First Impressions
Rating:
5.0
🤷🏾♂️
NAZIR M
Rating:
5.0
Customer did not leave a comment.
JOEL R
Rating:
5.0
Customer did not leave a comment.
zuanquay k
Rating:
5.0
Continue with the friendly, kind and good service 👍
MARIA R
Rating:
5.0
Customer did not leave a comment.
CANDY G
Rating:
5.0
Nothing everyone was very kind and respectful
EDWIN P
Rating:
5.0
Customer did not leave a comment.
STEPHANIE E
Rating:
1.0
The return process was straightforward and relatively easy. I would never, ever return to that location.
Mallory C
Rating:
4.0
Customer did not leave a comment.
LEONARD G
Rating:
5.0
The staff at this location are friendly, knowledgeable, and helpful.
Tangerine T
Rating:
5.0
The manager was awesome " Fatima Rone " thanks again!!!
DOMINIC D
|
First Impressions
Rating:
5.0
Give the representatives a raise they were so helpful and attentive.
Daniel T
Rating:
5.0
Workers it is fast and nice people
ALFRED I
Rating:
1.0
Customer did not leave a comment.
SHANNON H
Rating:
5.0
Customer did not leave a comment.
BASIM P
Rating:
4.0
Customer did not leave a comment.
Robert B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Carolyn B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
William T
Rating:
5.0
Customer did not leave a comment.
JAMES G
Rating:
3.0
Customer did not leave a comment.
ANGEL F
Rating:
5.0
Customer did not leave a comment.
JOSE D
Rating:
5.0
The best storage place I ever rented from
Keynia V
|
Overall Experience
Rating:
3.0
I appreciated the space and the time I had my storage as well as the nice staff there, but I don’t appreciate the mice ruining my things. Mice poop all on my things as well as mice urine. Not kool, never again! Thank you though
Sherice P
|
Overall Experience
Rating:
5.0
They were always willing to help. I had some stuff I storage moved forgot to leave padlock open/off, left state and when I called and explained my situation they readily assisted me. Thanks again “E Lehigh” team, it truly was a pleasure.
Shanique H
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
RUEBENA L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
francis h
|
Overall Experience
Rating:
5.0
I only wish that I could buy the best insurance with my prepaid visa card
Felipe C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TAVONNE R
|
First Impressions
Rating:
5.0
it was just too expensive. I had to go for a cheaper place, but I would have stayed At that place
JIMMY L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
kalina c
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Catharine E
|
First Impressions
Rating:
4.0
only complaint i have is that we were sweating like slaves because theres no ac no fans nothing. also it was a little pricey but the staff is great.
JUAN O
|
Overall Experience
Rating:
5.0
The staff were all very nice and helpful. The unit had a large concrete pillar running through the middle, which was frustrating because I was unsure if we would need all the space. It took a little bit longer than expected to check in, and I did not have time to switch units after discovering the pillar issue. In the end everything fit just fine. I would recommend noting which units have pillars in them and offering discounts since the space is less than someone might be expecting.
Parker C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kenneth R
|
Overall Experience
Rating:
5.0
Very nice people there
JULIA V
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
rashonia s
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
veronica o
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Naja P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Pamela S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Chaine M
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Stephanie R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
anthony m
|
Overall Experience
Rating:
5.0
Staff was very helpful. Facility was clean. The access hours are limited, but it's understandable given the location.
Christian M
|
First Impressions
Rating:
5.0
It was a great experience to be able to move and the location was perfectly convenient
Pentrella M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
tamara f
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ESTEFANIA E
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
QUADEER M
|
Overall Experience
Rating:
5.0
I was treated great with the customer service
Naja P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Javier C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sherice P
|
First Impressions
Rating:
4.0
Only issue was my son was charged for a truck that was delivered there a year ago. So he had to rent a new truck and pay for that other one. Disappointing
Jose R
|
Overall Experience
Rating:
5.0
Well run facility kudos to the GM!
Marcio A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Darnell H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Danika H
|
Overall Experience
Rating:
5.0
I remember it being 24 hours. Maybe I’m wrong
Desmond J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mayra C
|
Overall Experience
Rating:
5.0
Fatima was so cool and kind. The process of getting signed up was so easy and efficient. Getting a storage unit and returning the Uhaul were both pleasant.
Wayne W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
SHARON P
|
Overall Experience
Rating:
5.0
Loved the entire staff throughout our rental period
Especially Fatima
Loretta F
|
Overall Experience
Rating:
5.0
Everything went great!
Patricia C
|
Online Move In
Rating:
5.0
Thanks for doing such a great job guys.
frank B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Randolph F
|
Overall Experience
Rating:
5.0
Two thumbs up! I would give 10 stars if I could!
Daniel W
|
Overall Experience
Rating:
5.0
I actually left a google review at one point but hopefully higher-ups see this as well. GM Fatima and Mr Haywood are gems! Super helpful and friendly!
I didn’t get to know the other associates well but most seemed happy to help! Most pleasant uhaul experience I’ve had.
CHRISTOPHER U
|
Overall Experience
Rating:
5.0
Great facility. Helpful employees.
Todd B
|
Overall Experience
Rating:
5.0
Thank you guys
keyshmari f
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Kenneth J
|
First Impressions
Rating:
5.0
I thought the staff was excellent. They helped me through a trying time.
Thomas C
|
First Impressions
Rating:
5.0
Please look up the employees who worked Sunday morning at this facility. Both were incredible. I don’t have their names, but the front desk person was checkout out 2 ppl at once and crushing it, and the gentleman who was handling the trucks did a great job staying cool and helping several parties in quick order.
Antonio C
|
Overall Experience
Rating:
5.0
U-Haul yes they were excellent I did you the customers with respect
roberto l
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Miguel S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
caroline r
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
pedro r
|
Overall Experience
Rating:
5.0
The best storage place
Keynia V
|
Overall Experience
Rating:
5.0
Very nice and considerate! I’ll be back! Thank you!
Danielle-Danika H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Keynia V
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gloricely R
|
Overall Experience
Rating:
5.0
The staff was fantastic, any questions I had was answered with kindness and knowledge. The young lady who works the counter is terrific and the older gentleman who cleans and brings the uhauls to you is one of the nicest and kindest people I ever met. I was nervous about renting in Kensington, but my worries were unfounded. I give this location and the staff five stars ⭐️
DON J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Isaac W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jacqueline F
|
First Impressions
Rating:
5.0
Place is easy to get to clean and organize facility is absolutely awesome and patient also very informative
Monsumi O
|
First Impressions
Rating:
5.0
Great
ERVIN V
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
DARIUS H
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Karen G
|
Overall Experience
Rating:
5.0
I never had a problem getting my belongings from Uhaul. The faculties was always clean it was well maintained and management was always available and able to assist me
Darryl J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Marisabel B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tanya C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jahira n
|
First Impressions
Rating:
5.0
Best customer service! The staff is sweet and attentive. They're always smiling and there when you need them.
Heather S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
norma p
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Keyanah P
|
First Impressions
Rating:
5.0
Good staff ! Welcoming and safe environment
ligne m
|
Overall Experience
Rating:
3.0
To much money if y’all come down on price yall win
Ephrem G
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
LADIS F
|
Overall Experience
Rating:
5.0
This is absolutely the greatest U-Haul facility I have ever dealt with! I’ve rented more trucks from them than I have anywhere else in my entire life. I am extremely sad to be leaving the area because this U-Haul staff is absolutely incredible. If I could give them 20 stars out of five I would. Fatima does such an incredible job managing the place & all the other staff is really as good as you can get! Thanks!
Brian B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jefferson m
|
Overall Experience
Rating:
5.0
Fast, clean, friendly service, and convenient
Vincent C
|
First Impressions
Rating:
5.0
Excellent customer service
raul q
|
First Impressions
Rating:
5.0
Loved this storage place. Hours were good everything was always safe & secure
Elizabeth H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
xena v
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Angel S
|
First Impressions
Rating:
5.0
Very friendly and knowledgeable staff, they went above their job description to help me understand and choose the right storage unit and how U-Haul truck to rent. I would recommend this U-Haul site to everyone
DON J
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Samantha D
|
Overall Experience
Rating:
5.0
Very good!
ronald b
|
Overall Experience
Rating:
5.0
Thanks Fatima for everything
SHIKIA R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brenda A
|
First Impressions
Rating:
5.0
We’re extremely pleased and fortunate it’s do near us. The staff is wonderful and very attentive. It’s the best service every time and we’ll continue using it.
john w
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kevin H
|
First Impressions
Rating:
5.0
All good
jerome j
|
First Impressions
Rating:
5.0
Fatima took very good care of us, she was extremely helpful and had great customer service
Loretta F
|
First Impressions
Rating:
5.0
Thank you
ada e
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Catherine B
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Ephrem G
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Julia C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lance T
|
Overall Experience
Rating:
3.0
The only people I like at this place was the ones that works with the uhAul trucks and is an older man and the young nice lady there was a ghetto Puerto Rican women that worked at the front and had her kids running around acting crazy and they even pressed the panic button that policemen ended up showing up and I experience that twice with the same woman who work there and I didn’t like how she spoke to people it’s was to ghetto for me but the others who work there I’ll rather deal with if I ever needed to rent a u haul again !
Ana B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
marsha s
|
Overall Experience
Rating:
5.0
Ms. Rone and Ms. Hayward were extremely helpful and nice. They were the only two working during our visit, however, they did not miss a beat and successfully handled every customer in a timely manner all while delivering exceptional service.
Ronald A
|
First Impressions
Rating:
5.0
Muy buena
Marisabel B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Madeline D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Angelo F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Glenn C
|
First Impressions
Rating:
5.0
I really appreciate you guys at U-Haul storage thank you very much I was there over a year I have a question my phone has sent me information State and I have 5 hours to make a payment I'm quite finished with you all I was there Sunday and gave them my card and checked out can you please confirm that.
JEFFREY G
|
Overall Experience
Rating:
5.0
Great
Angelo F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
THOMAS B
|
Overall Experience
Rating:
5.0
The best storage I ever had and it was very clean
keynia v
|
Overall Experience
Rating:
5.0
Everyone was very helpful the manger Fatima is the best and she’s very friendly
Steven W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Elizabeth H
|
First Impressions
Rating:
5.0
The team is very helpful, and I found working with them easy and efficient.
MICHAEL C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Leonor R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ana R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
David O
|
Overall Experience
Rating:
5.0
Seen roaches in the hallway staff informed me about the pest control came out
tytayana w
|
Overall Experience
Rating:
5.0
It's a good way to keep your things safe
sheree c
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Latia W
|
First Impressions
Rating:
4.0
The staff is amazing! Access to the facility after hours should be extended.
Victoria E
|
Overall Experience
Rating:
1.0
Never again!!!!!!!!
Estreya V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
tytayana w
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
derek r
|
Overall Experience
Rating:
5.0
I wish weekend hours were a little later because I'm off on weekends but everything else is good
Wanda H
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
andrew r
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Cherokee B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Alexander W
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Jonathan Q
|
Overall Experience
Rating:
5.0
Thanks!
AVERY H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
bud d
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kalina N
|
Overall Experience
Rating:
5.0
Siempre tuve un mes adelantado y cuando fui a entregar el storege no me quisieron dar el pago q tenia adelantado...
karin m
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
David J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jaquaya R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Eugene B
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
zuhely h
|
Overall Experience
Rating:
5.0
Very Convenient
Abu K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ivette R
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Beatrice E
|
First Impressions
Rating:
5.0
Very nice! Excellent customer service. Would recommend to my family
lateafah h
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Cui W
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Noni W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Rebecca F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ivette R
|
First Impressions
Rating:
5.0
The only problem is there is no parking. You must park in the street.
Rebecca E
|
First Impressions
Rating:
5.0
Very friendly and helpful.
Scott V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Patricia H
|
First Impressions
Rating:
4.0
I never got her name but the front desk woman was super duper helpful and kind to me every time I was there. She checked me in and checked me out too, I wish I got her name. But she’s usually always there. She’s definitely an asset to this company as she made my experience all the merrier.
Alejandra H
|
Overall Experience
Rating:
5.0
I love the girl that attended me she was nice polite n friendly deserve a raise
LUISA P
|
First Impressions
Rating:
5.0
Great facility. Everything is like new. Location was very convenient to Temple University. I would not go there at night but otherwise very good.
DEVONJOEL C
|
First Impressions
Rating:
5.0
There was a younger guy working who helped me move my stuff into my unit which was so amazing. He went above and beyond with customer service. It would’ve gave taken me so long to do it all myself, he saved me so much time, can’t thank him enough!
Catherine F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
SHARON P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
miguel r
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JUDITH S
|
Overall Experience
Rating:
5.0
I have enjoyed using U-Haul rental shucked and storage facilities for my move. Access to the facilities is excellent, the employees are helpful and courteous. There are supplies for everything when you’re moving. It’s been a great experience.
Joseph S
|
Overall Experience
Rating:
5.0
Safe was really helpful and friendly
duane a
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
kioshe w
|
Overall Experience
Rating:
5.0
This facility and its staff is excellent in every way. The staff is friendly, helpful and accommodating. Would highly recommend this facility.
Margaret P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Steven R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
David J
|
First Impressions
Rating:
5.0
Fatima n Staff were Professional and Thorough " Enjoyed doing business with them!!
Joseph D
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
xierra b
|
First Impressions
Rating:
5.0
All good here, friendly and very knowledgeable staff,,
Joseph D
|
First Impressions
Rating:
5.0
None
mary b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sadika T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Arminter M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jason M
|
Online Move In
Rating:
5.0
Fatima (manager) was very knowledgeable and helpful throughout the rental process and took care of my needs immediately. The facility was clean and we'll cared for.
Stephen K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
TISHA T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kayla M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
curtis H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Douglas B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
theresa o
|
Overall Experience
Rating:
5.0
I found the facility to be very clean nice orderly and I look forward to using it on a daily basis to help me with my storage needs in the future and would recommend it to a friend is looking for a location to keep stuff safe dry and clean and protect it from being stolen or damaged in any way this would be the place to keep your stuff
John V
|
First Impressions
Rating:
5.0
Mgr " she's the best' my experience from Allegany Ave and Glenwood.
Keith W
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Ning Y
|
First Impressions
Rating:
4.0
Aside from some remnants of construction..everything was perfect & went smoothly….The Gen. Manager was very helpful, polite & professional
Forrest H
|
First Impressions
Rating:
5.0
I have been using this uhaul since they Open 4 years ago and I am a loyal customer and super excited and happy that they now offer storage Fatima has always been so pleasant I am happy this location is back open
