Customer Reviews for U-Haul Moving & Storage of Key Largo

1683 reviews

103530 Overseas Hwy   Key Largo, FL 33037
(Mm 1035 Bayside @ The Cut)

(305) 451-0677

Location Hours

  • Mon-Sat: 7 am - 6 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(305) 451-0677

103530 Overseas Hwy
Key Largo, FL 33037
(Mm 1035 Bayside @ The Cut)

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 6 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

michael C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAMELA K. 
Rating:
5.0

Customer did not leave a comment.

RANDOLPH S. 
Rating:
5.0

Customer did not leave a comment.

Patricia O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

ERIC H. 
Rating:
5.0

Customer did not leave a comment.

Amy S. 
Rating:
5.0

I have rented from this location many times, the blonde lady that works there is so friendly and can always answer any questions I have and makes the whole process easy! I wouldn't change a thing as long as I can work with her! 👍🏻

Dorene L. 
Rating:
5.0

Nothing!!! Why mess with perfection!!! …. I have been dealing with this location for 8 years and Mario and Linda's professionalism and customer service are second to none!!! Will always recommend!!!

JOSEPH A. 
Rating:
5.0

P/u and drop off went quickly without a hitch . Truck ran great . Love renting with u guys . See u again next month.

Steve S. 
Rating:
1.0

More staff. Also the manager on duty told me I could return my trailer in homestead instead and when I tried to do that they quoted me a couple hundred to change locations so I kept the trailer and then when I made it back to key largo, was charged a $90 late fee soooo I'm not too happy with my experience

chelcie F. 
Rating:
5.0

Customer did not leave a comment.

LOUIS S. 
Rating:
5.0

Customer did not leave a comment.

BRYAN B. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

Nicole K.  |  First Impressions 
Rating:
5.0

Outstanding people working there.

LISA L. 
Rating:
5.0

Customer did not leave a comment.

Nicholas M. 
Rating:
5.0

Customer did not leave a comment.

Garah C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Francis B.  |  Overall Experience 
Rating:
5.0

I think that U-Haul box is the best when you need short term storage

Magdalene A. 
Rating:
5.0

Customer did not leave a comment.

Cynthia L.  |  Online Move In 
Rating:
5.0

I don't know the name of the person who help me get my truck but she was really wonderful. Very helpful and very caring.

Megan E. 
Rating:
5.0

The woman who works at the key largo haul facility is the BEST!

Charlotte Z. 
Rating:
5.0

Customer did not leave a comment.

Barry K.  |  First Impressions 
Rating:
3.0

As per all of my recent rental experiences, the only thing that went smoothly was making the reservation. Once I arrived to the uHaul location, the attendant did everything possible to get me hooked up quickly however the computer susurren made that impossible. 30 minutes to an hour before they could actually have the susurren accept the reservation made prior to arriving at the location. UHaul you need to upgrade your computer system to make it efficient not only for the customer but for the employees struggling to serve us customers.

Juan R. 
Rating:
5.0

Customer did not leave a comment.

Lisa N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTHONY J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PETER G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

melissa w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marlen o.  |  Overall Experience 
Rating:
5.0

Just keep doing what your doing. I was in and out quickly and treated wonderfully at both the check out and check back in when done process. Love working with the folks there and will continue to work with them in the future.

James K. 
Rating:
5.0

Awesome Helpful Staff!

Stephenie M.  |  Overall Experience 
Rating:
5.0

Linda was very nice, polite, and helpful. She was a pleasure to work with.

LEIDY M.  |  Overall Experience 
Rating:
5.0

Equipment was ready everything was easy except trying to change pickup date online . Had to call local dealer .

STEPHEN S. 
Rating:
5.0

Your folks did a terrific job. I was in and out for pickup and drop off in a very efficient manner. The folks new what they were doing and the entire experience was terrific.

JAMES K. 
Rating:
5.0

Customer did not leave a comment.

JOHN F. 
Rating:
5.0

The customer service was great, speedy, and super friendly.

Anthony S. 
Rating:
5.0

All the key largo staff is amazing as always!!! This location has the best employees This is my 3rd time returning there this year for equipment rentals

Audra H. 
Rating:
5.0

Very nice manager.. All staff above average ....

Robert M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mason M.  |  Overall Experience 
Rating:
5.0

Over and above what is expected Great and prompt service Thank You

ROBERT C. 
Rating:
5.0

Good people and equipmen .

ARIEL R. 
Rating:
5.0

Customer did not leave a comment.

david r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

June K. 
Rating:
5.0

This location was neat, organized, and had plenty of signage instructing customers what they needed to do.

Christopher J. 
Rating:
5.0

Mario and Linda were very helpful Thank you

MIRIAM R. 
Rating:
5.0

Customer did not leave a comment.

Justin J. 
Rating:
4.0

U-Haul's computer system was down which made it hard for some customers because they had to pay cash/credit cards were declined. Manager was very busy but extremely helpful and accomodating.

JOAN K. 
Rating:
5.0

Customer did not leave a comment.

PAUL M. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline C. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline C. 
Rating:
5.0

Mario was great to work with and very helpful.

MAXIMO D. 
Rating:
4.0

Great experience. Had a new van and the checkin/ checkout was easy.

EARL M. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

IVAN D. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
5.0

Dropped off at 5102 Gainesville location and the young lady was super friendly and efficient. Got us out in 2 minutes and knew name . Very happy with service from p/u to drop off. Everything was right on professional.

STEVE S. 
Rating:
5.0

Customer did not leave a comment.

carlos t.  |  Overall Experience 
Rating:
5.0

When my mover failed to show up uhaul gave me an extra day free rental and a recommendation for a fantastic mover/truck loader! Linda was extremely kind and helpful!

PHYLLIS W. 
Rating:
3.0

I was accused of leaving spolied meat in the back of a pickup, which is nonsense. I ony had the car for 3 hours and left it clean and empty, I will be following up, please contact me to resolve, the local office wants to charge me $100!

DANIEL JUSTIN A. 
Rating:
5.0

Customer did not leave a comment.

LUIS A. 
Rating:
1.0

I pulled into the equipment drop-off area. An unidentifiable man pulled up in the distance on a golf cart and waved me to his location. I stated that I was returning my dolly 2 days early. He appeared aggravated and he was rudely yelling at me from a distance, still unidentifiable. He finally came to my location and rudely stated that I should've come to his location instead of stopping at the designated equipment return area. He started to hurriedly detach my dolly as I told him that I had to do it and that he was not going to get it off until I unlocked my receiver pin but, he on tinted to attempt it until I told him again, to stop and that I had to unlock my pin first. He had a hand-held device that he scanned or typed the number of my dolly into. He rudely told me to unhook it on the other side of the U-Haul complex. No one else was at the U-Haul office needing any help nor service at the time. He rudely told me that once I unhooked I could leave and that my receipt would come in email to me. I never received the email. Then, I get notified by email, weeks later that I have not returned my dolly and that “they” have been trying to get a hold of me to no avail!? NEVER HAPPENED! ! I have rented equipment several times from U-Haul in the past through my account at this, and other, nationwide U-Haul locations without incident! Never have I been treated so unprofessionally and so rudely! The equipment has always been good except for needing proper air pressure in the tires but, the U-Haul personnel, for the most part, have been very much in need of customer service training!

Reid C. 
Rating:
5.0

Customer did not leave a comment.

IVAN D. 
Rating:
5.0

The help from the young man in Key Largo was exceptional!!!! Found out that my VW Atlas, while I bought it with a hitch, was not fully equipped with the male connection it needed to hook up the lights. I had to go to Advance Auto Parts in Key Largo to buy that part (was helped there by another very helpful young man). When I came back to U Haul the agent there finished up my hitching and we were on our way. So refreshing to experience such helpful individuals.

GLENDA L. 
Rating:
5.0

Nothing. It was a great experience, and the staff was polite, and helpful.

William B. 
Rating:
5.0

Customer did not leave a comment.

Mick R. 
Rating:
5.0

The customer service forma the General Manager was excellent.

Griselda F. 
Rating:
5.0

Customer did not leave a comment.

Deborah G. 
Rating:
5.0

Customer did not leave a comment.

IVAN D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
5.0

Nothing, keep doing what ur doing there and the lady staff.

Sergio T. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Somehow processing the paperwork/payment always takes more time than I expect. Otherwise i have found the staff to be helpful and a good availability of equipment.

Patrick R. 
Rating:
5.0

The office could not be more helpful. Great customer experience.

THOMAS F. 
Rating:
4.0

Perfect , ty

MITCHELL M. 
Rating:
5.0

No complaints. Good people.

ANDREW P. 
Rating:
1.0

The manager of this store was very rude at my arrival. I couldn't get the app to work and he refused to help, I had to stand outside for over 45 minutes to get phone support. Very unpleasant.

Alex S. 
Rating:
5.0

Customer did not leave a comment.

ANIA R.  |  Overall Experience 
Rating:
5.0

Mario was excellent!!!

JOSE M. 
Rating:
2.0

said one thing I did the complete opposite. Cost me an additional 170 in overdraft fees after i had a phone conversation. Final receipt showed they over charged me in gas and padded the bill. I have used uhaul for years and realize its the specific site but still does not leave good taste in my mouth

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN L. 
Rating:
5.0

This Uhaul was run absolutely perfectly. We have dealt with many different business owners over the years and I would have to say this is the BEST business I believe I have ever worked with. Mario (owner) and Linda went above and beyond to meet our needs as we had a complicated situation trying to coordinate a move to the Florida Keys from Ohio with a huge distance between us and a new build in the Keys to make our move much more complicated as all dates were tentative!! They were amazing and so accommodating to our needs. I couldn't recommend any business with any greater confidence than I would recommend Key Largo Uhaul. And, we used a storage unit, storage box, and Uhaul truck so we saw all phases of the services they offer. Huge thanks for your excellent service. Highest recommendations from us.

Susan S. 
Rating:
5.0

Customer did not leave a comment.

Bonnie B. 
Rating:
5.0

Muy buena atención 👏👍

OSLAIDY H. 
Rating:
5.0

Linda is especially efficient and helpful

RAYMOND S. 
Rating:
5.0

I have never rented from this Key Largo location. I rent all my equipment from Pakmail in Key West and the service/equipment at that location is excellent

NICHOLAS C. 
Rating:
5.0

Customer did not leave a comment.

JOHN N. 
Rating:
5.0

Just a TEN Again.

HOWARD G. 
Rating:
5.0

Customer did not leave a comment.

GORDON T. 
Rating:
5.0

Linda and you all there are just great! Much happiness to all there!

ELIZABETH H.  |  Overall Experience 
Rating:
5.0

Returned after closing uhaul site would not let me do the return- could not connect with I phone or android. Took pictures of drop off and interior of trailer. Went home tried to return and was able to connect. Would not let me return since I wasn't at the uhaul location. Went back next am, Mario took care of everything. Second time I have rented Mario has taken care of me both times. Hard to find good employees in this area- he's a keeper

GARY S. 
Rating:
4.0

Everyone was super helpful. Janet Hanna booked my order and was above and be

Yunus K. 
Rating:
5.0

Customer did not leave a comment.

lynn S. 
Rating:
5.0

Mario and his staff were great.

Dan S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian H.  |  Overall Experience 
Rating:
4.0

Not a bad spot to maneuver in and out of, about 30 percent overpriced was the only negative...

ERIC W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY GERARD A. 
Rating:
5.0

Excellent storage facility. Great 24 hour access and fantastic people. Highly recommned them.

Dennis W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john h.  |  Overall Experience 
Rating:
5.0

All of the staff was very friendly and nice.

Scott B. 
Rating:
5.0

The only thing that happened was i was on automatic payments then not them was so first two months were wanky but the rest were fantastic.

Caitlin L.  |  Overall Experience 
Rating:
5.0

Excellent! Service. Keep up the great job! & will be coming to the same place Thank you!

JESUS A. 
Rating:
5.0

Linda was terrific! Friendly and knowledgeable. Appreciate her tip on free storage unit for two months. Checkin was quick and we were on our way

Lisa B. 
Rating:
5.0

Linda was awesome! She was super friendly and helpful. We appreciate the great service!

Keith T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luis A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

Salvatore L. 
Rating:
5.0

Customer did not leave a comment.

SCOTT D. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS M. 
Rating:
5.0

Customer did not leave a comment.

Karla P. 
Rating:
5.0

Customer did not leave a comment.

Teresa S. 
Rating:
5.0

Customer did not leave a comment.

TERESA S. 
Rating:
5.0

Customer did not leave a comment.

YALENO M.  |  Overall Experience 
Rating:
4.0

A little pricey but I’m grateful for the availability.

ERIC W.  |  First Impressions 
Rating:
5.0

Linda was great

livingstone T. 
Rating:
5.0

NEEDS WINDSHEILD WIPERS REPLASED

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Salvatore L. 
Rating:
5.0

Their service is awesome and accommodating...

maria S. 
Rating:
4.0

Customer did not leave a comment.

Galen S. 
Rating:
5.0

The facility was very clean and organized. Mario was very friendly and professional. There was a mixup with the reservation we made on the phone but he was quick to fix the issue in a very professional and friendly manner. Would definitely recommend.

Ismery A.  |  First Impressions 
Rating:
5.0

Employees are second to none, as for corporate whom I have worked for for many years is lacking on fixing the security issues with this location I have 3 units and don’t understand why i have to sign in and out 3 times !!!! Let’s get off your butts and get this streamlined it’s not rocket science!!

TAMMY C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
5.0

Showed up a day before my reservation and greeted and assisted instantly. The lady that took care of us (I can’t remember her name) was super and fast! A great facility on an island where storage is difficult to find.

Stephen A.  |  First Impressions 
Rating:
5.0

Easy check in, friendly, professional and excellent customer service.

Clara S. 
Rating:
5.0

Linda provided excellent service

Glen R. 
Rating:
4.0

Customer did not leave a comment.

andy R. 
Rating:
2.0

The man at the office said he tried running my card 4 times didn't work he said. I called the bank and they said my card has not been run. So my cousin used his card. After I went off on the guy When I returned the truck the bill was different then he said. And the guy wasn't there so I asked the lady there and she said. She noticed it also. And would look into it and call me back She never did. I called back and she said again. She would look into it and return my call. She did not call back So I would not recommend this place at all

ERIK B. 
Rating:
5.0

Great experience

Rick V.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Dean F. 
Rating:
5.0

Customer did not leave a comment.

Sigmund R. 
Rating:
5.0

Customer did not leave a comment.

Patrick M. 
Rating:
5.0

Mario and his team are excellent! My storage locker was always clean and the temperature was always fine. At one point I was transferring from one locker to another and Mario actually spent an hour of his own time helping me move my stuff-lifting heavy boxes and everything! This was a great place to keep my extra stuff for awhile in Key Largo.

Laura A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeremy Y. 
Rating:
5.0

Very happy with the personnel and services I got.

VICTOR B.  |  First Impressions 
Rating:
5.0

The facility was clean and convenient to access your goods. The most pleasurable part of the experience was dealing with the friendly courteous manager and staff. They were very helpful and assisting any problems that you experienced. If I need storage again I will definitely go back and see Mario and his staff

MICHAEL G.  |  Overall Experience 
Rating:
5.0

Excellent facility and customer service.

Lisa O.  |  First Impressions 
Rating:
5.0

The staff werre excellent and super efficient and very very helpful. Got us into our unit quickly and made sure it was ckeaned very well. Exceptional people. Great experience. Please share this with them.

Dennis W.  |  First Impressions 
Rating:
5.0

We are very pleased with the personnel and facilities.

john h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANIA R.  |  First Impressions 
Rating:
1.0

Did not like that we order a 19.95 truck, got there to here they only had the 29.95, when I pointed out the one I wanted was parked next to it, told them we were only renting for few hours. When we got back to return ours, the 19.95 truck still sitting there. When they said someone else ordered it. Feel we were forced to take the more expensive one when it wasn’t nessisary, we only moved a few things into small storage unit and did it fast. Now I don’t trust them and will worn others. As matter fact, same just happened to my daughter there.

Carla W.  |  Overall Experience 
Rating:
5.0

Linda & Mario have been very kind & helpful throughout this sad difficult time, and I’m very grateful for them,, Joey’s sister Angela

joseph f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason B.  |  First Impressions 
Rating:
5.0

So friendly. So even tempered and ready to help with what you need. I am not the easiest customer either and they handled me well.

Robert W R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Y.  |  Overall Experience 
Rating:
5.0

Mario and his staff are very professional and courteous and it has. Been a good experience storing my things for the years...I recommend them highly!

MITCHELL K.  |  Overall Experience 
Rating:
5.0

The staff at key largo location was helpful and always striving to please their customers (me) they made my move easier. I thank all the staff members. Mike

michael r.  |  Overall Experience 
Rating:
5.0

Mario has been extremely helpful with our rental experience. Communicated with me about the unit and made sure I knew how to access the unit and even drove me directly to it when I first arrived.

Barbara P.  |  Online Move In 
Rating:
1.0

I never used this storage unit. Could not access because they close at 6pm and have no weekend hours. Took 5 calls, which were never returned and a 1/2 hr visit to get the manager to cancel my contract. The staff does not speak English and will hang up or simply refuse to speak with you if they don't know what to do. The staff is also extremely scared of the manager Mario and would not contact him for assistance on his day off. Very strange customer service methods. I finally did get this contact canceled but it came with extreme effort on my part. I got a unit at another location, despite having to pay more money. But i guess the saying you get what you pay for is correct in this case. Also units listed online are not correct, they have no units available because they are all rented out to flea market vendors who sell directly out of the units. They need to update this so they stop misleading people.

Maria S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john f.  |  Overall Experience 
Rating:
5.0

Mr. Mario and Jennilee are very friendly and helpful. They are awesome.Mr. Mario is quick thinking 🤔 and has great problem solving skills which is amazing.

V S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN A.  |  Overall Experience 
Rating:
5.0

Thank you for working with me on my storage arrangements.

diane m.  |  Overall Experience 
Rating:
5.0

U-haul is the best! My husband and I were greeted when we arrived! They knew our name, had all of our paperwork ready and made the checking easy & fun. We were hot, tired & cranky and their happy attitude was so much appreciated. They showed us exactly where our unit was. After we filled, we found the lock we brought didn’t fit. They quickly got one that worked. First time using U-haul storage and so far, I am thrilled. Thank you! Moving “sucks” and U-Haul is making it so much easier!!

Julie S.  |  First Impressions 
Rating:
5.0

The lady in the office who checked us into our storage unit was extremely helpful and very personable. Great customer service skills and easy to do business with.

JOHN A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karol And Dominic M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

joy d.  |  Overall Experience 
Rating:
2.0

It appears to me that online move-ins and reservations are not synchronized with individual Uhaul locations. I paid for a lock as part of my online move-in but the attendant told me that this specific Uhaul was out of locks so I would need to buy another one. No refund was offered. Also, the attendant had already offered my reserved storage unit to another customer as a backup unit (other customer was on site and had a much larger storage unit but was concerned they may need more space). Ultimately, I received the unit I was assigned via my online move in but am concerned that online offers are not true to what’s actually happening on site.

Steven A.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LAURA H.  |  Overall Experience 
Rating:
5.0

Mario and Linda took such good care of us. They were incredibly helpful, personable and thorough to help make our move as painless as possible! I couldn't say enough - Thank you!! Thank you!

colleen c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE K.  |  Overall Experience 
Rating:
5.0

Linda was always helpful to me when I needed help. She went the extra mile, was always friendly and smiling. She is an asset to your company.

Stephen B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

roberta b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLARENCE F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jennifer F.  |  Overall Experience 
Rating:
5.0

The Manager Mario, and the rest of the staff where awesome, very helpful and eager to help. Excellent crew Thank you Raul

Raul M.  |  First Impressions 
Rating:
4.0

II had my unit for 2 years.The people were very nice I did think the rate was a little high. I had only one problem with the U- haul facility in Key Largo Fl , and it is the way they built the buildings it is very difficult to manuver big trucks and trailers. Other than that I had no problems what so ever. The unit went through a hurricane and I had no problems with leaks .

ellen s.  |  Overall Experience 
Rating:
5.0

Your staff here is just great.

Thomas M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G.  |  First Impressions 
Rating:
5.0

Linda was outstanding, great customer service and very professional, thanks.

isis c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy G.  |  Overall Experience 
Rating:
5.0

From the time I arrived in Key Largo, the staff was so helpful with my move. The entire staff should be recognized for their excellent customer service.

William F.  |  Overall Experience 
Rating:
3.0

Prices are a little high.

Little toughts for l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen S.  |  Overall Experience 
Rating:
4.0

Linda is very helpful !

terry p.  |  First Impressions 
Rating:
5.0

The staff at the key largo location is excellent. Mario was always kind & helpful.

Jessica L.  |  Overall Experience 
Rating:
3.0

The facility was fine. Linda was helpful and efficient but Mario took hours to compete our registration, kept making us wait without apology, and spoke with an attitude. Maybe more training would help

Jessica G.  |  Overall Experience 
Rating:
5.0

the team was excellent. great customer service.

RICHARD L.  |  First Impressions 
Rating:
5.0

Linda Michelson is a rock star. Not only did she make the whole process smooth, but she got me a helper when she was afraid I was getting overheated and dehydrated. I give her 10 out of 5 stars.

Stephen B.  |  First Impressions 
Rating:
5.0

Mario is the best!!!

Justin C.  |  First Impressions 
Rating:
5.0

Made reservation online. Day of move-in was very simple/easy. Linda was very helpful.

Lourdes M.  |  First Impressions 
Rating:
5.0

Linda is great!!

Rick V.  |  First Impressions 
Rating:
5.0

Excellent staff! Friendly and helpful.

KATHERINE U.  |  Overall Experience 
Rating:
5.0

Linda, was great very helpful!

Rick V.  |  Overall Experience 
Rating:
5.0

Great people, went above and beyond to get us a place. A caring fun team!

Jennifer F.  |  First Impressions 
Rating:
5.0

Mario and Linda remain exceptional people. I have utilized this uhaul site over the past 2 years intermittently. They are caring, professional, helpful and outstanding examples of customer care.

Thomas M.  |  Overall Experience 
Rating:
5.0

The lady who in front office that rented me the unit 1507 was very informative and polite. Pleasure working with her.

saundra p.  |  Overall Experience 
Rating:
5.0

Staff was great

mike b.  |  Overall Experience 
Rating:
5.0

Linda was the best. Took care of my storage needs for 23 months

evette f.  |  Overall Experience 
Rating:
5.0

Extremely great fast service, with all info!

Bernd K.  |  First Impressions 
Rating:
5.0

I did not get the name of the lady that took care of us but I do want to mention that she is excellent! Made the whole process easy, was thoughtful, courteous and friendly. She is a great asset

Victor H.  |  Overall Experience 
Rating:
5.0

Mario and Linda were very helpful with the process. It would have been more convenient if the hours were extended because of my schedule and drive time to get there.

Sarah R.  |  Overall Experience 
Rating:
5.0

Very helpful and very friendly staff. Address to all of my concerns probably regarding a box spring mattress and car concerns

Sarah R.  |  First Impressions 
Rating:
5.0

Linda is an asset to your organization and gave 100% to ensure I was satisfied with the storage selected. Thank you!

charley r.  |  First Impressions 
Rating:
5.0

The staff went above and beyond my move. I would recommend them over any other moving company.

Katie A.  |  First Impressions 
Rating:
5.0

Everything was simply outstanding!

Rick V.  |  First Impressions 
Rating:
5.0

Great Place and Great Service!

gloria m.  |  Overall Experience 
Rating:
5.0

We needed to store items in between moves. It was so convenient and easy access. Would highly recommend.

Donna U.  |  Overall Experience 
Rating:
5.0

Great people.

Ty H.  |  First Impressions 
Rating:
5.0

The location was super convenient & accessible for me. Linda found the perfect size unit for my belongings & was always helpful & accommodating to my needs for both the storage unit & truck rental.

Linda S.  |  Overall Experience 
Rating:
5.0

Linda and Mario are the best thanks for having them to help us with our needs

Rey P.  |  Overall Experience 
Rating:
5.0

My thanks to the staff. Pleasant convenient service.

everett k.  |  First Impressions 
Rating:
5.0

Very helpful and friendly staff. Will recommend.

Sean B.  |  Overall Experience 
Rating:
5.0

We had a great experience here at the Key Largo, FL U-Haul facility. Mario and his team did a great job. They're friendly, knowledgeable and extermely helpful. We'd highly recommend this business.

DON A.  |  Overall Experience 
Rating:
5.0

Manager Maurio is very professional, knowledgeable and accomodating! Thank you!

jane r.  |  Overall Experience 
Rating:
5.0

Wonderful Manager, Mario! Very professional, knowledgeable and helpful! Thank you!

jane r.  |  First Impressions 
Rating:
5.0

The woman that works in the office was completely amazing!!! The hardest worker ever!!! She helps because she loves to help and. It just because it’s her job!!!

Stacia M.  |  Overall Experience 
Rating:
5.0

Staff was very helpful. Was able to secure a small storage unit easily and quickly.

Carlos M.  |  Overall Experience 
Rating:
5.0

Great communications. Fantastic customer service. Best UHaul experience ever!

Thomas M.  |  First Impressions 
Rating:
4.0

Linda really knows her stuff and is great to deal with !!

jim a.  |  Overall Experience 
Rating:
5.0

Very clean and organized.

Ann M.  |  Overall Experience 
Rating:
5.0

Very nice staff, fast registration, and facility was always clean.

Tina D.  |  Overall Experience 
Rating:
5.0

We had great service.

alberto e.  |  First Impressions 
Rating:
5.0

Great staff and facility! I will definitely use Uhaul Key Largo again and recommend it to others.

Colin C.  |  Overall Experience 
Rating:
3.0

well..... there are holes in the walls.light didn't work , but i didn't go to storage @ night. staff was excellent tho.....but owner needs to spend money on doors, rusty and hard to open....ropes old.

Rodolfo T.  |  Overall Experience 
Rating:
5.0

Our transaction was seamless. She was very effiecient ,and had great customer service.

FRANK W.  |  First Impressions 
Rating:
5.0

Very friendly and accommodating staff!

jim a.  |  First Impressions 
Rating:
5.0

Access can be very tight. Very helpful and attentive staff. Great experience! Rented over two years. Thank you!

JOHN R.  |  Overall Experience 
Rating:
5.0

Great service from a friendly staff!

Colin C.  |  First Impressions 
Rating:
5.0

Mario is the best! He strives to accommodate everyone in a very busy storage facility. I live on a yacht and keeping a storage unit is mandatory for me. I have scaled down to a smaller unit.

WILLiAM S.  |  Overall Experience 
Rating:
5.0

Linda and Mario are the best persons to work with very helpful thier not to many employees here in the Keylargo like them hope they be more like them

Rey P.  |  Overall Experience 
Rating:
5.0

Great friendly cooperative staff to work with.

John L.  |  Overall Experience 
Rating:
5.0

Staff are extremely helpful and knowledgeable. Excellent experience.

Sean B.  |  First Impressions 
Rating:
5.0

Mario and Linda are a pleasure to work with, I deal with them very often and always professional and very accommodating !! Joseph Arnott Tammy Cabral

JOSEPH A.  |  Overall Experience 
Rating:
5.0

Awesome customer service by your employee working on Sunday morning...she was so pleasant and helpful...was greatlty appreciated. Thank you

Maureen F T.  |  Overall Experience 
Rating:
5.0

I’ll staff including manager where very professional courteous and helpful

Clemente G.  |  Overall Experience 
Rating:
4.0

Good facility. Survived Hurricane Irma with no issues at my unit.

David C.  |  Overall Experience 
Rating:
5.0

N/A

Joe T.  |  Overall Experience 
Rating:
5.0

Service and check in was very good, I would definitely recommend U-Haul to everyone.

Tina D.  |  Reservation 
No reviews have been submitted for this location.

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