The facility was very clean and organized. Mario was very friendly and professional. There was a mixup with the reservation we made on the phone but he was quick to fix the issue in a very professional and friendly manner. Would definitely recommend.

Employees are second to none, as for corporate whom I have worked for for many years is lacking on fixing the security issues with this location I have 3 units and don’t understand why i have to sign in and out 3 times !!!! Let’s get off your butts and get this streamlined it’s not rocket science!!

Showed up a day before my reservation and greeted and assisted instantly. The lady that took care of us (I can’t remember her name) was super and fast! A great facility on an island where storage is difficult to find.

Great experience

Mario and his team are excellent! My storage locker was always clean and the temperature was always fine. At one point I was transferring from one locker to another and Mario actually spent an hour of his own time helping me move my stuff-lifting heavy boxes and everything! This was a great place to keep my extra stuff for awhile in Key Largo.

Very happy with the personnel and services I got.

The facility was clean and convenient to access your goods. The most pleasurable part of the experience was dealing with the friendly courteous manager and staff. They were very helpful and assisting any problems that you experienced. If I need storage again I will definitely go back and see Mario and his staff

Excellent facility and customer service.

The staff werre excellent and super efficient and very very helpful. Got us into our unit quickly and made sure it was ckeaned very well. Exceptional people. Great experience. Please share this with them.

We are very pleased with the personnel and facilities.

Did not like that we order a 19.95 truck, got there to here they only had the 29.95, when I pointed out the one I wanted was parked next to it, told them we were only renting for few hours. When we got back to return ours, the 19.95 truck still sitting there. When they said someone else ordered it. Feel we were forced to take the more expensive one when it wasn’t nessisary, we only moved a few things into small storage unit and did it fast. Now I don’t trust them and will worn others. As matter fact, same just happened to my daughter there.

Linda & Mario have been very kind & helpful throughout this sad difficult time, and I’m very grateful for them,, Joey’s sister Angela

So friendly. So even tempered and ready to help with what you need. I am not the easiest customer either and they handled me well.

Mario and his staff are very professional and courteous and it has. Been a good experience storing my things for the years...I recommend them highly!

The staff at key largo location was helpful and always striving to please their customers (me) they made my move easier. I thank all the staff members. Mike

Mario has been extremely helpful with our rental experience. Communicated with me about the unit and made sure I knew how to access the unit and even drove me directly to it when I first arrived.

I never used this storage unit. Could not access because they close at 6pm and have no weekend hours. Took 5 calls, which were never returned and a 1/2 hr visit to get the manager to cancel my contract. The staff does not speak English and will hang up or simply refuse to speak with you if they don't know what to do. The staff is also extremely scared of the manager Mario and would not contact him for assistance on his day off. Very strange customer service methods. I finally did get this contact canceled but it came with extreme effort on my part. I got a unit at another location, despite having to pay more money. But i guess the saying you get what you pay for is correct in this case. Also units listed online are not correct, they have no units available because they are all rented out to flea market vendors who sell directly out of the units. They need to update this so they stop misleading people.

Mr. Mario and Jennilee are very friendly and helpful. They are awesome.Mr. Mario is quick thinking 🤔 and has great problem solving skills which is amazing.