Customer Reviews for U-Haul Moving & Storage of Kokomo

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Kokomo

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Dave D. on

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Good experience

Scott R. on

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Customer did not leave a comment.

Theresa V. on

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Nothing, Steve, the owner is excellent.

Lee L. on

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Joseph E. on

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Bradley C. on

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Gregory T. on

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Gary B. on

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Although easy to remedy, would have liked for the windshield to have been cleaned. Reservation and pick up was easy. Truck drove well for the job that was completed

Scott M. on

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rick S. on

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Put running boards on trucks. Hard for an old man to get into!

Yuri H. on

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Entire staff was great. Informative.

karan H. on

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I was over joyed with the great customer service that Debra provided me she made me laugh and taught me something’s about my own vehicle I would use this service again as long as she provides me with this type of service.

Jeffrey O. on

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Smooth and very helpful.

Charles F. on

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Linda M. on

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Linda M. on

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Lisa H. on

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Nothing

Arthur G. on

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William W. on

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I have rented several vehicles from this location in the past couple of years. They are always very good to work with.

Austin M. on

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Belinda C. on

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Kristen C. on

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I did the express check-In and found it to be pointless! I felt like I did way more work then the regular check-in! It took much longer, the keys weren’t in the truck, I had to search the entire parking lot for the truck, and still had no way to verify the gas myself because I had no keys! The express check-in needs to be improved. At least have the truck ready in-front of the uhaul bay.

Melody I. on

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Debra was so helpful, explained things so I was well informed. She was AWESOME!!!!

Marsha S. on

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Kristina S. on

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Matthew S. on

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Kristina M. on

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Renting this u-haul was very simple and easy. I did not have any problems and Kyle was very helpful with checking me in to get the u-haul. I will def return to this U-haul place in Kokomo, IN I give you a five star rating.

Daniel S. on

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Michael L. on

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John C. on

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Artie M. on

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Trevor T. on

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Good space and easy closing of account

CINDY S. on

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The employees are very nice and helpful!!!

Paul M. on

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A+. Friendly staff and highly recommended.

TImothy D. on

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Thank you!

ELAINE B. on

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they were very helpful and kind

John B. on

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It would have been nice to have had access hours later into the evening a couple of nights a week.

Kimberly m. on

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Great staff. Excellent service

John F. on

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All ways use u haul you give me very good rates

CINDY S. on

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Great job.

Richard W. on

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they didn't hold a unit for me they had Nothing available when I got there with my load. I had to rush around on a Saturday trying to find a storage unit to rent. U-Haul offered me NO compensation

Charles F. on

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Steve took care of all my business needs and was very helpful.