Customer Reviews for U-Haul Moving & Storage of Landover

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Landover

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Antonio H. on

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larry C. on

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Willi S. on

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MARCUS E. on

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Easy and efficient

Jesse W. on

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Abdul G. on

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Donald T. on

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Julienne K. on

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Continue the good work!

janet b. on

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They were very good

Mustapha L. on

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Very professional. And good customer service.

Luis C. on

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Very professional job done on my 2019 pilot

Jerrold L. on

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SHANIKA R. on

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Nicole J. on

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I will definitely use this location in the future in I have storage needs. All the guys who work here are Great!

David M. on

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Jack J. on

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Had to wait over an hour to get my rental. It was a Saturday morning and there were 10 customers in line and only two agents working. Very poor service!!!

MARK M. on

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The sevice was very professional...and I would use you r company again and would recommend to a friend and family...thank you again..

Abdulaye F. on

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Angela W. on

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Taquisha S. on

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Darlene R. on

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Staff was very poor..long wait, customers complained about other issues and not enough staff..very poor management

Kingsley D. on

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SUMNER B. on

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Fab was great!!!!

Tyrone D. on

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Efrim & merrie were very polite and helpful.

Donald T. on

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Jasmine G. on

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TERRELL R. on

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Richard P. on

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Jim H. on

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Chris R. on

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Leslie D. on

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Herbert C. on

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ANTOINETTE P. on

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Sandra M. on

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DEVONNA N. on

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More staff

Andre A. on

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Jermaine M. on

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Nothing they did a great job.

Richard L. on

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I didn’t like the last second change on my rental truck that had me going further out my way to pick up the truck that cost me more on mileage after I had booked the truck a month ago.

Dawn A. on

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Danielle V. on

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This is the best Uhaul I have ever used. Very fast service. The CSRs are knowledgeable and friendly. I also like the DIY services available. I would definitely come here again, if needed.

Cristina S. on

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Great service

Deborah J. on

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As I mentioned in a previous email, when went to remove my belongings I found mouse dropping throughout my stuff, I found that be disgusting. I would not use that facility again, nor will I recommend

Cheryl W. on

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The customer service was personable and professional.

latonia j. on

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Quick pick up and return. Customer service was excellent

Joseph M. on

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The gentlemen wanted to go back-and-forth with me about What locker I need to have on my locker but can’t show me anything in writing saying that I have to buy a lock from U-Haul

ROBERTA M. on

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Decent service but entrance to facility mot secure. Never had to use key card to enter. Additionally, main access to facility is in an industrial area, again not very secure. Rat droppings in unit.

Georgia Marie D. on

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Dead rats were in my unit which left a nasty odor. There is a container in the corner that states it poison but I do not think it’s effective.

Jay S. on

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Nice people and helpful

THOMAS N. on

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Was pleasantly surprised at service received.

BENITO C. on

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Good

Danzelle S. on

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Everything was awesome until I had mice crawling around and leaving droppings all over my things. The facility doesn’t acknowledge the mice problem but they put traps in the storage units. Nasty.

JANICE F. on

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Manger of this location very respectful high standards endeavors to hers customers

evelyn m. on

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Thank you for your patience when i was late paying and always being kind and professional on phone. You guys ROCK!

GWENDOLYN W. on

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The staff was extremely friendly and helpful.

LATOYA R. on

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Do not rent a unit at this location,It has a serious mouse infestation.

Jeff T. on

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I really appreciate

STEVEN H. on

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Excellent customer service

Vigina M. on

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The support staff at the Landover U-haul was very kind and helpful but especially on the day of my move. She had a truck available as soon as I arrived at the facility.

CALVIN M. on

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Facility had a significant rust problem that powdered the dtuff in my unit.

Gloria M. on

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Everything went well I appreciate all of the kind staff. Keep up the wonderful work.

Roderick T. on

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Great experience

Kenasar J. on

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Respect to the staff. The are excellent. Enjoyed working and will continue working with them.

LYNETTE G. on

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Outside of my storage unit was well clean and maintain. I just moved out. In the back of my storage I found mouse droppings on several boxes.

Greogrey S. on

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Very helpful staff.

SHIELA OLIVIA K. on

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It would be nice if you had a vendor machine with water, juice and soda inside the storage area for customers/ Also, it would have been nice if you had air inside the storage area for customers.

John T. on

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Don did a great job of getting me checked in and ready to go. Very friendly and helpful. Not sure why the climate controlled units are all up half a flight of stairs. That is an awkward arrangement

Karonn R. on

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These people didn’t feel like working on a Saturday I hate that I left Public Storage

MONELL F. on

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Would do business again there!!! Great service!!

Tony S. on

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Great facility with great workers.

francine r. on

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Service was excellent at the Landover Uhaul and Storage however there wasnt sufficient A/C @ the storage unit side. It was very hot and can be a health hazard.

LEANNE S. on

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Roaches, mice, water leaks, poorly maintained facility .

FELICIA S. on

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Everything was good, have to get the pest infestation under control.

ISAAC J. on

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I checked out on May 16th 2018

LYDIA F. on

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I WAS THERE OR 10 YEARS.