Customer Reviews for U-Haul Moving & Storage of Lawton

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Lawton

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Ottress T. on

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Great Staff and Operations

Rosie R. on

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Customer did not leave a comment.

Zachariah P. on

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Brandon F. on

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I was supposed to return my equipment (literally a dolley/ hand cart) on Tuesday. Being active duty military things come up Tuesday, morning I got out on a detail and was literally unable to leave post to return my equipment on time. I called ahead and "there's nothing we can do"... Granted it's only an additional $10 for another day but still..

Charlotte L. on

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Didn't go in. Did online check in and check out

Marinda G. on

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Ernest J. on

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charles K. on

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wireing for hitch not up to my standard or expectations, wanted a professional appearence. looks jerry rigged. if unable to do up to standard i should have told , not worth the money i paid! nor were my complaints taken seriously!

Andre D. on

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Has damage equipment and diesnt keet the lot clean and organized likes to cgarge people for stuff thats not listed

KENT G. on

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Timothy D. on

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Employee made mistake and was making it worse, the manager stepped in an made sure I left happy

Jonathan W. on

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Needed a last minute trailer in short amount of time. Did awesome job accommodating.

Clifford Q. on

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donna D. on

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Had Awesome courteous service Thank you

Lawrence S. on

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Karen P. on

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Steven H. on

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Marilyn k. on

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The staff was friendly and provided excellent customer service!!

John B. on

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Violet H. on

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Mark D. on

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Had a great experience at this location . Will use U - Haul again without a doubt !!

R A C. on

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I wouldn’t recommend Lawton, OK or any business there in.

Robin B. on

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Michael W. on

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kimberly C. on

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John M. on

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Eric M. on

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This place was GREAT!!! They worked with me, and very wonderful service.

Staci I. on

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Crystal A. on

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It almost killed my family

Stephanie C. on

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Keep up the good customer service. Expand to a better parking area! Thank you

Lonnie W. on

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Lacy H. on

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Stephen S. on

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Heather P. on

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Easy to use and very friendly staff.

TRINITY P. on

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Grass hoppers were all in the storage area.

Amy K. on

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The staff was not friendly. Had very limited access to our belonging. We switched to a different storage company that allowed entry after 6pm.

stephanie r. on

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Too much to say I’m going to call customer service

Tawana M. on

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They cheated me on the gas

brent h. on

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would have liked longer access hours in the evening, especially on weekends. Otherwise, all was quite acceptable and professional.

Ginger C. on

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Moved from Denver, CO to Lawton, OK. Had no issues what so ever with the truck we rented. My second time to use Uhaul, and if needed, will again.

Tracey B. on

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The staff there is great

Rhonda B. on

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It’s clean and have good access to belongings

fern b. on

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Good customer service!!

mitchell S. on

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THE PEOPLE WHO WORK AT UHAUL ARE AMAZING. They were very polite and respectful. The service was very quick, even though there was a line of people. I would 100% recommend anyone to this store. L

david w. on

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I was disappointed I moved out early thinking I would get money back for turning it in early, That is not the case with uhaul but yet if I am late on a payment they send me a pre lean notice.

KENNETH S. on

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Move-out was quick, no waiting around.

barbara l. on

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This u haul moving and storage is a clean place. The staff is very nice.

robert k. on

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Everybody was very friendly and always helpful

Stefan G. on

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Great service

Caitalyn B. on

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The folks at the Lawton Uhaul are amazing. Roy and Denise went above and beyond to help my family get our things. Great experience!!

Christopher E. on

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The crew was really friendly and helpful. They definitely treated me well and respected.

jennifer j. on

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The staff was very professional and courteous,and they were very prompt as well, I had no wait time whatsoever.Great and I would definitely be referring anyone to them.

Lamica H. on

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Good service

Vesna I. on

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Very friendly - customer oriented/ staff... great experience..

TYSON L. on

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Great crew at this location, they were super helpful and kind. I will definitely use this location in the future!!

Cornelia J. on

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The lady was really helpful

Mona M. on

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thank you

Seth P. on

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Overpriced, very expensive. Had to get TWO SMALL units for $125/ month EACH because nothing bigger was available. Could not access the units from outside, had to walk down multiple NARROW hallways

bridgett w. on

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Thank you very much

TARA P. on

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Everyone was very nice. They really work well together as a team.great job lawton crew on cache road. Ms.Patton

JANET C. on

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There da best storeage I've ever had