Customer Reviews for U-Haul Moving & Storage of League City

5,688 reviews

351 Gulf Fwy S   League City, TX 77573
(Right past the Cracker Barrell)

(281) 338-8778

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(281) 338-8778

351 Gulf Fwy S
League City, TX 77573
(Right past the Cracker Barrell)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Aaron S. 
Rating:
5.0

The original location and closest to me in LaMarque the lady was RUDE made me feel bad so I had to go out of my way to go to League City.

tina K. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
4.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Jake K. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
1.0

No comment

john B. 
Rating:
2.0

Customer service was horrible I got charge for a full day bringing it back three hours later call my return time I didn't understand it thank you

Anthony C. 
Rating:
4.0

Customer did not leave a comment.

Kathleen R. 
Rating:
5.0

Customer did not leave a comment.

BOBBY C. 
Rating:
5.0

Customer did not leave a comment.

Floyd B. 
Rating:
5.0

Nothing to add. Great customer service at pick up point.

george P. 
Rating:
5.0

Excellent, efficient customer service at check-in.

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

Rosemary R. 
Rating:
5.0

Customer did not leave a comment.

ROGELIO G. 
Rating:
5.0

Customer did not leave a comment.

LOREATHA J. 
Rating:
4.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Fred P. 
Rating:
5.0

Really love this location. Josh and his staff have always been exceptional in service and hospitality. Thanks. Keep up the good service.

George B. 
Rating:
5.0

Customer did not leave a comment.

DennisD C. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Was told upon rental that if I returned it early that the drop off location would adjust the cost. They did not. Very disappointed.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

JENNY V. 
Rating:
5.0

Can't think of a thing.

Barry C. 
Rating:
5.0

Customer did not leave a comment.

Steve C. 
Rating:
5.0

Customer did not leave a comment.

Kenneth N. 
Rating:
5.0

Minor issues. Driver seat arm rest broken. Pulls to right when braking

Ronald B. 
Rating:
5.0

Customer did not leave a comment.

RUDY G. 
Rating:
5.0

Customer did not leave a comment.

Julie H. 
Rating:
5.0

Service was quick and the process was easy - the staff took care of everything. They know their jobs well and do it with professionalism and courtesy.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Sylvia P. 
Rating:
5.0

Customer did not leave a comment.

THAZEREIN S. 
Rating:
5.0

Customer did not leave a comment.

Jay B. 
Rating:
5.0

I rent utility trailers often, never have any issues, in and out, quick service.

TOM Q. 
Rating:
5.0

Just keep up the great service you know there's nothing that beats great service. I was quickly attended and on the road right away. And on returning the trailer I was once again quickly attended and down road nice work.

JORGE L. 
Rating:
4.0

Get I45 repaired

WILLIE H. 
Rating:
5.0

I went to two Texas city LeMarque and I called one-off 45 Texas city was just weird and unhelpful larque the man on the phone was professional but once there the 2nd man was a bully he refused to take me not wanting to drive the very long and huge truck when I knew refusing he said "WELL FINE YOU CAN WAIT 3 DAYS TIL TRUCK COMES BACK" HOW YOU 1 how you going to bully a woman 2 put a woman the citizens sharing the road with 3 uhal property in harm's way when client say that too much truck Andis afraid. And won't fit destination drop off? Then the person I called after listening to my story not only laughed but said "Lowell we can't help you you'll have to go all the way to league city" like it was a terrible thing "and if you don't have a credit card ..." Like I was .... Not one could put their fingers to a computer to put me in a truck to pick up a 50$ apt size refrigerator. I went a day and 1/2 of stress til I called league city myself to see 4-5 pick up trucks parked outside just waiting to be rented. The league city site was very helpful and kind got me ina truck in less than 15 minuets. Then there on 1765 right behind Walmart LeMarque there's trucks not pickups but rentals right there! Do y'all not share? Is there no insensitive to refer a Costomer or to have a truck transport for Costomer? Eather way thank you for being there for me at my time of need . But never will I refer ANYONE to Galveston County uhal league city all the way!!!

Angelica M. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Chandler F. 
Rating:
3.0

Make sure what your website says and how knowledgeable the employees are In rental requirements we triple checked prior to our rental to get there and find out information previously provided was not the UHaul rules so we had to settle for a box van instead of pickup truck like we wanted !

Milton W. 
Rating:
5.0

all good

Shawn W. 
Rating:
5.0

Easy process and friendly customer service!

Randy R. 
Rating:
5.0

Customer did not leave a comment.

Jay V. 
Rating:
5.0

Customer did not leave a comment.

BRIANNA W. 
Rating:
5.0

Sergio Martinez was a great help , great customer service

Vincent C. 
Rating:
5.0

Customer did not leave a comment.

Ancelmo D. 
Rating:
5.0

I would like to see U-Haul offer Veterans a 10% discount.. I asked, and the guy just laughed. Kind of pissed me off as I am a combat vet Vietnam 66-67

Connie Mack M. 
Rating:
5.0

Fast, efficient and friendly service. 12x6' trailer with ramp towed well with no issues.

Charles R. 
Rating:
5.0

Do not remember the name of the young man that helped me when I arrived but he was awesome! My experience was great start to finish.

Chelsea P. 
Rating:
5.0

Customer did not leave a comment.

Jesse R. 
Rating:
5.0

Customer did not leave a comment.

Alfonso H. 
Rating:
5.0

Fast service!!!

Amanda A. 
Rating:
5.0

Driver's door had to be slammed or closed very hard to close completely

RONALD JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Very good service. Easy and fast. Returned overnight also awesome and easy. My account was on hold for no reason had to call corporate to get removed.

Pedro J. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
4.0

Likely due to being tired( it was the end of the day), I presume, the young man that attended me with my rental was a bit stoic. A bit of pleasantries never hurt anyone. The lady that works there deserves a raise. That lady knows the job and has good pr skills unfortunately I do not know her name but she shows to be an employee with ample time in the business. It should not be difficult to know who she is. Her work ethics precedes her. Will continue to rent from that U-Haul in the future.

Joel G. 
Rating:
5.0

It's all good. Been using this location for years

Rocky C. 
Rating:
5.0

I moved to another state

Cindy F. 
Rating:
3.0

Customer did not leave a comment.

Matthew R. 
Rating:
5.0

Customer did not leave a comment.

Earl C. 
Rating:
3.0

Vehicle that was rented had 117,000+ miles on it. Cab area had been abused due to wear and tear. Had to unlock passenger door with a key. Take equipment out of service on over all appearance not just 175,000 miles. Location needs a update. Staff at this League City location were courteous, professional and helpful.

James B. 
Rating:
3.0

Customer did not leave a comment.

Matthew F. 
Rating:
5.0

Customer did not leave a comment.

Brainth L. 
Rating:
5.0

Customer did not leave a comment.

todd M. 
Rating:
5.0

Customer did not leave a comment.

james R. 
Rating:
5.0

Customer did not leave a comment.

Martina C. 
Rating:
5.0

As always, excellent service and staff are professional, efficient, knowledgeable and helpful. Josh has a great staff!

Kathy B. 
Rating:
5.0

Nothing

GREGORY V. 
Rating:
4.0

Customer did not leave a comment.

cook E. 
Rating:
4.0

There was an empty bag in the back of the truck that said enjoy these furniture quilts or pad for free. When I was able to reach a human I was informed that I would have to pay for that. To avoid confusion you may want to change the verbiage on the bags.

Rob H. 
Rating:
5.0

Use Ford pickups. The ceiling height entrance is too low on the cab of the Chevy/GMC units and does not give easy entry like the Ford cabs. Also the accelerator pedal pad on the Chevy/GMC units are the size of a postage stamp. Otherwise the truck was OK.

Thomas D. 
Rating:
5.0

Well you can have a employee at the counter to check out after I brought back the truck. I sad is anybody here and I waited like 910 minutes and nobody showed up so since I've rented from U-Haul for a long time I decided to leave and they could call me and that's what happened they checked me out and everything was fine but next time I would appreciate somebody at the counter to help me thank you

CORBETT T. 
Rating:
5.0

N/A

Joseph C. 
Rating:
4.0

Customer did not leave a comment.

Steven R. 
Rating:
5.0

Customer did not leave a comment.

Kyrylo P. 
Rating:
5.0

quick and friendly

Andrew C. 
Rating:
5.0

Customer did not leave a comment.

Roy Q. 
Rating:
5.0

Customer did not leave a comment.

Lisa L. 
Rating:
5.0

Customer did not leave a comment.

NATHAN M. 
Rating:
5.0

This U-Haul is more than 5 stars in our books. Emily Holman was very kind, helpful and very professional. This facility is extremely clean and well kept because of Emily! We appreciate you Emily and thank you for all your help. Great Team!!

Eddy B. 
Rating:
5.0

Customer did not leave a comment.

jUNIUS S. 
Rating:
3.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

vanessa T. 
Rating:
5.0

Customer did not leave a comment.

Dustin W. 
Rating:
4.0

Customer did not leave a comment.

sascha R. 
Rating:
1.0

Customer did not leave a comment.

Justin P. 
Rating:
4.0

Customer did not leave a comment.

larry W. 
Rating:
5.0

Always easy and fast

billy B. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
5.0

Customer did not leave a comment.

Eddy B. 
Rating:
4.0

Customer did not leave a comment.

Franz K. 
Rating:
5.0

None. Very easy to rent a trailer.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

joe S. 
Rating:
5.0

I was very impressed with the U-haul and with the personal!!!@@@

Russell P. 
Rating:
5.0

Employees were helpful and friendly.

Kenneth A. 
Rating:
5.0

Very nice location. Pickup process was extremely easy.

Ian B. 
Rating:
5.0

Customer did not leave a comment.

Jeannette W. 
Rating:
5.0

Really Nice Gentleman working there, but would teach Managers / Workers that it is rude to sit and Greet a customer that walks up to the desk. Guess I am “Old School “.

Monty W. 
Rating:
5.0

Great job keep up great work very clean location awesome staff great customer service

Jacob A.  |  Online Move In 
Rating:
5.0

Professional, knowledgeable & friendly.

Michael D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeremy B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Samuel M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jeremy B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zachery M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tracy B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harold P.  |  First Impressions 
Rating:
5.0

Never had any mishaps with this storage site, out of all U-Haul storage I'd have to say that if I ever were to need to store anything again in the area I'll be back; U-Haul in the main office kept screwing up my payment was paid, I only had to call and ask this facility and give my name, wonderful people, and no I don't work here or even associated with U-Haul. Office hours should be a bit later for people who work 8-5 Monday through Friday and work mornings on Saturday and Sunday, but I do understand that most people don't work like that anymore other than a handful of people. I will recommend this particular facility to everyone I know that needs storage.

Jesse H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annette K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melanie F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANDREW V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenny T.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Robert S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allison D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Natalie O.  |  Overall Experience 
Rating:
5.0

Nicest people I have ever felt with.

Nancy P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Veronica D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Primus J.  |  Overall Experience 
Rating:
5.0

The place where I moved my items from wasn't up to standard but the U-Haul storage here is same price and far better

Jesse H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN L.  |  Overall Experience 
Rating:
3.0

There was not enough people to help. Waited 10 min before someone came back in and when he did he began helping someone else that just walked in. After the other person who had also been waiting said something to him, he became put out.

David B.  |  First Impressions 
Rating:
5.0

Climate control makes access a comfortable experience.

Marc B.  |  First Impressions 
Rating:
3.0

Only issue was my 24 hr access card did not work resulting in having to make multiple trips to access. Young man on duty was not very helpful but manager assisted when I returned and resolved the issue.

Jeania E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Billy G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

migdalia s.  |  Overall Experience 
Rating:
5.0

We have used this location as well as the one on FM518 several times and have always been pleased with your employees and the service. Thank you

Patsy B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lillie B.  |  Overall Experience 
Rating:
5.0

Easy to reserve and pay rental.

Kathy B.  |  Online Move In 
Rating:
5.0

Nice and easy, good service.

DANIEL V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PABLO R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Noel C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Derrick A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bill M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pamela b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emery W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LUCY G.  |  Overall Experience 
Rating:
3.0

This is Not Ariel

Ariel H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STACIE A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dawn M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer L.  |  Overall Experience 
Rating:
3.0

Jonathan was great my only real issue is the system showed 2 10x15 units i reserved them and my reservation was accepted but when I arrived they only had one. I now have stuff at 2 different companies. 1 storage at self storage and rest at your location. I wanted everything st one place. Had the system been accurate I would not be inconvenienced.

Jeania E.  |  First Impressions 
Rating:
5.0

Always great service

JANICE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Floyd M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Floyd M.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Brittnee S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

richard l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Joseph K.  |  Overall Experience 
Rating:
5.0

The staff that is over there at this location is awesome Christine was the one that helped me she was amazing customer service was very friendly and right on point and I have recommended them to multiple of my friends you guys are awesome and very helpful and very reasonable

Marcus G.  |  Overall Experience 
Rating:
5.0

My issue is that the size of the storage unit very miss leading, I picked a medium that accommodate 1200sq ft of items and there is no way. I’m not sure if they gave me the wrong unit or if there was a mix up in discription but there is no way. Our largest item was a couch we had to turned up on its arm, I’m still not going to fit everything.

jodi s.  |  Online Move In 
Rating:
4.0

Hard to get a phone call to someone at the desk Instead of a national answer.

MARTHA F.  |  Overall Experience 
Rating:
5.0

Love it so far I feel my things are safe. Thank you U Haul

JANICE S.  |  First Impressions 
Rating:
3.0

There was constant problems with payment and I could never get through to the office by phone no matter when or how many times I called. Thankful that Josh (the manager I believe) was so understanding and runs a tight ship to get things figured out immediately through email. The facility would’ve lost our business after our free month expired if it wasn’t for his ability to keep us happy customers.

Jaci C.  |  Overall Experience 
Rating:
4.0

Great online move-in process, nice facility, and friendly staff. My only complaint is that in a building this size, it is ridiculous to only have ONE elevator. Maybe take some of the money used to install all the office call stations that I never saw anyone use once and put it toward a second elevator on the opposite side of the building. That would be MUCH more helpful.

Stacie C.  |  Online Move In 
Rating:
4.0

Excellent service! Only suggestion for improvement is that they would prorate rentals when you don't need the entirety of the remaining month. Otherwise a perfect experience!

Joshua P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather K.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Hali C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Becki L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Demetrus S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenny T.  |  First Impressions 
Rating:
5.0

Help me a lot to have a place to keep my stuff during the covid-19 crisis and national security. Till I can get back on my feet. U-haul has always been there for me in time of movement and trouble. Thank you.

johnny r.  |  First Impressions 
Rating:
5.0

I really like this facility and the representatives were fantastic.

Claudette A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

hardy b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patsy B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roy P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eryn C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Thomas A.  |  Overall Experience 
Rating:
5.0

Instructions on the keypad could have been more clear. Having to log out of the security before opening the door when they're in different places was a tad confusing at first. Other than that the experience was excellent.

Steven P.  |  Online Move In 
Rating:
4.0

Move in went very well.

Barbara C.  |  First Impressions 
Rating:
5.0

The employees here are friendly and professional and helped me in a timely manner. The location and facilities are always clean, and I would highly recommended this location to anyone.

AARON A.  |  First Impressions 
Rating:
5.0

I really appreciate your time. I had a great experience i just needed a pull up unit

Billy M.  |  Overall Experience 
Rating:
4.0

After along day of moving my last load I was unable to get in the building it was really upsetting

Kevin P.  |  First Impressions 
Rating:
5.0

Amazing service, honest company, really want to help you!!! Prices are very reasonable

Joshua P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

gina q.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

beverly d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mathilda M.  |  Online Move In 
Rating:
5.0

Moving is always stressful but using your facility was easy to move in and also just as easy to move out. The dollies you provide inside the facility made it just that much easier.

Scott S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peggy F.  |  First Impressions 
Rating:
5.0

GM Josh is very helpful

MARY S.  |  First Impressions 
Rating:
5.0

Process was easy and quick. Christine answered all my questions and concerns with knowledge and kindness.

Woendi L.  |  First Impressions 
Rating:
5.0

Great service...

marcus p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David G.  |  Overall Experience 
Rating:
5.0

The free lock I received with the rental was in storage space as I was informed. I got lost a couple of times! But that is my bad... :)

Tracy H.  |  Online Move In 
Rating:
2.0

Everything was good but after looking around other companies offered same size unit at a better rate

Caleb C.  |  Overall Experience 
Rating:
5.0

I've had this storage unit for over 15 years. Never a problem.

KAREN H.  |  Overall Experience 
Rating:
5.0

Wonderful and helpful staff. Easy access to items you need to help you with your move with convenient pricing.

sara g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEN K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jared g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

diana m.  |  Overall Experience 
Rating:
4.0

My issue was getting charged for cleaning the Truck. The only thing in it was some foam that was there when i picked it up.

Patrick C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Linda L.  |  Overall Experience 
Rating:
5.0

Victoria is always outstanding and knowledgeable. Clean, safe building w/ lots of space to load/unload.

Denise B.  |  Overall Experience 
Rating:
5.0

We actually drove into league city just after 7pm and we were unable to get access to our unit unit the following day. That was a little inconvenient. Others than that everything went smoothly.

Robert G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

YOLANDA E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose V.  |  First Impressions 
Rating:
5.0

staff is friendly and responsive.

Jose V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Becky W.  |  Overall Experience 
Rating:
4.0

Security is good staff was great it felt a little warm inside though for comfort.

Caleb C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Debra C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle T.  |  First Impressions 
Rating:
5.0

No additional comments

THOMAS F.  |  Overall Experience 
Rating:
3.0

The facility itself is nice & clean. There was always a long wait for customer assistance at the facility. It was hard to plan when I could move my stuff out since the elevators were not working on multiple occasions. Most workers were pleasant and helpful.

ABIGAIL R.  |  Overall Experience 
Rating:
4.0

For the most part the employees and management were great. My closing management were helpful but not customer friendly or thorough when completing closing my unit. I didn't get a close out receipt or credit for my storage being paid in full through 04/17/20 for unit 1419 nobody seemed to know how to solve this issue or provide me with any answers. I have been and still am a customer of U-Haul for over 10 years. I still have a unit 1719 needing a lock remove due to having my lock key stolen when my truck was stolen. I was told by General or Regional Manager to let him know and he would open for me. I shared this information with location manager and was advised it would cost me $50. This unit is paid through 04/04/20 as well. I figured the credit $54.95 for unit 1419 would cover it. Please contact me via email if can assist or resolve my concerns. Sheila.tarpley@gmail.com Sincerely Sheila Tarpley

SHEILA T.  |  Overall Experience 
Rating:
5.0

I recommend this storage facility. They have always been very nice and helpful. It has always been clean and I have always felt safe.

CAROL P.  |  Overall Experience 
Rating:
5.0

Friendly and help staff. Very good customer service.

Mark M.  |  First Impressions 
Rating:
5.0

If I ever need another place to store my property, I’ll definitely come back here!

STEVE W.  |  Overall Experience 
Rating:
4.0

.

Pamela W.  |  Overall Experience 
Rating:
5.0

Best customer experience ever. Very sweet staff. Very kind and answered all my questions and even went above and beyond to help me out. Thank you

Debra C.  |  First Impressions 
Rating:
5.0

Excellent

Julia m.  |  First Impressions 
Rating:
5.0

Friendly, clean, helpful

Jean M.  |  Overall Experience 
Rating:
4.0

Very nice storage.

Anna B.  |  Overall Experience 
Rating:
5.0

everything was great!

Jennifer K.  |  First Impressions 
Rating:
5.0

The young lady that helped me was knowledgeable and helped make the whole process (from the truck to providing storage unit info etc) a breeze. 10/10.

jared g.  |  First Impressions 
Rating:
4.0

Great service

Joseph F.  |  Overall Experience 
Rating:
4.0

I had the 24hr access to my unit however my card never worked so I could never get in after hours which was very frustrating. I had several cards made but none ever worked. I moved storages due to it.

Philip T.  |  Overall Experience 
Rating:
5.0

Thank you

george k.  |  Overall Experience 
Rating:
4.0

Facility was well maintained.

debbie w.  |  Overall Experience 
Rating:
5.0

Very clean business I will use this storage again. I buy my propane here. Easy n convenient

ROBERT O.  |  Overall Experience 
Rating:
5.0

had my storage for five years , was safe through Harvey . never had any issues . would use again

LISA W.  |  Overall Experience 
Rating:
5.0

Staff Veri respectful, unit clean. The guys are so kind and organized.

rocio a.  |  Overall Experience 
Rating:
5.0

Very helpful staff...

andrew h.  |  Overall Experience 
Rating:
5.0

Great service excellent employees. Thanks

Alvin P.  |  Overall Experience 
Rating:
3.0

Prices were very high compared to other storage facilities with the same accommodations.

Travis T.  |  Overall Experience 
Rating:
3.0

Proximity of unit to loading dock could have been be laid out better, or have additional loading docks.

Ryan R.  |  First Impressions 
Rating:
5.0

Very friendly and helpful.

Gandy S.  |  First Impressions 
Rating:
5.0

Good experience with clean business.

Mary M.  |  Overall Experience 
Rating:
3.0

Lights did not work in hall of unit 1049 for months - had to use a flash light. Intercom system did not work to report the problem. The lines at the front desk were consistently slow to move.

john c.  |  Overall Experience 
Rating:
3.0

Read took longer than expected. The man was doing other things. Then he forgot to open the unit had to go all the way back to the office.

richard r.  |  First Impressions 
Rating:
5.0

They were very helpful to me.

Brenda M.  |  First Impressions 
Rating:
5.0

I have no complaints. I appreciated the offer of a free month of rental after I rented a trailer to move equipment back to League City. I'd happily rent again when needed.

Michael H.  |  Overall Experience 
Rating:
4.0

The staff was very helpful!!!

Scott B.  |  Overall Experience 
Rating:
5.0

Excellent customer service.

georgia l.  |  Overall Experience 
Rating:
5.0

Toni is a great manager and the staff is great as well. I really appreciate the customer service and friendliness. It was genuine, not forced!

DEANGELO S.  |  Overall Experience 
Rating:
5.0

Always the go to when I need to store stuff!

Joshua H.  |  Overall Experience 
Rating:
5.0

This U-Haul location is very convenient and clean and the staff is helpful.

LARRY R.  |  Overall Experience 
Rating:
5.0

Brian was very helpful and demonstrates great care and sincerity in helping customers.

Ed M.  |  Reservation 
Rating:
5.0

I had an issue with my rent going up 35 percent, with out any notification. I signed up for the 99 dollar storage. I know I can’t get my extra money back. This has nothing to do with the store staff.

Miranda H.  |  Overall Experience 
Rating:
5.0

The staff did an amazing job helping us find the right storage unit. Very professional and courteous service.

Penelope W.  |  Reservation 
Rating:
5.0

No issues

Jimmy S.  |  Overall Experience 
Rating:
1.0

The people who work this storage location are deserve to get fired...they are LAZY !!!!!

REYNIE M.  |  Overall Experience 
Rating:
5.0

Staff was great. Friendly and helped any time I needed something. Will be back at this location if i need storage again

SUZANNE P.  |  Overall Experience 
Rating:
5.0

Service people were very patient and helpful.

Adrienne B.  |  Reservation 
Rating:
5.0

Very helpful friendly service

Paul K.  |  Reservation 
Rating:
4.0

Office busy and only 1 person waiting on customers. Rented unit on Sunday and when unloading on Wednesday they still had not removed their lock from our unit!!

ROBIN C.  |  Overall Experience 
Rating:
5.0

Uhaul is an excellent place for storage and rentals.

FRANCISCA P.  |  Overall Experience 
Rating:
5.0

Very clean and staff was friendly and helpful.

cynthia b.  |  Overall Experience 
Rating:
5.0

Great

Bruce A.  |  Overall Experience 
Rating:
4.0

A third choice about rating staffs friendliness and helpfulness could be added. Some were and some were not.

Jordan H.  |  Overall Experience 
Rating:
5.0

Christine was very helpful to us from the beginning of renting the storage unit until we moved out. She was very friendly, answered all of our questions and made us feel welcomed!

OSCAR h.  |  Overall Experience 
Rating:
5.0

I've used the League City location many times. They do a terrific job. I highly recommend them.

MIKE G.  |  Overall Experience 
Rating:
5.0

Great staff and facility.

BRIAN W.  |  Overall Experience 
Rating:
4.0

I wish the units were AC . However , the purpose was a safe, dry storage place during Harvey...it did exactly that. I would recommend this location to my friends.

Terethia W.  |  Overall Experience 
Rating:
5.0

No worries. A great place.

ALLEN A.  |  Overall Experience 
Rating:
5.0

We were very pleased with our storage unit for the time that we needed it.

jeff k.  |  Overall Experience 
No reviews have been submitted for this location.

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