Customer Reviews for U-Haul Moving & Storage of League City

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of League City

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Eunice T. on

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Norbon J. on

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Jennifer H. on

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The final place we dropped at was great. We tried 2 other places first who would not take the truck. We drove a great deal extra just trying to give the dang truck back! What should have taken us 10 minutes took over an hour!

Melva B. on

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Karim B. on

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If associates can help putting all the moving material In the truck would help like boxes tape as I bought a lot of things and no one helped me loading in my vehicle and I was with kids

Roger V. on

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great job

George C. on

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Awesome job by everyone I dealt with in getting the trailer and returning it. Very reasonable pricing and I am a returning customer who recommends this location highly!

Jennifer K. on

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everything was great!

JOSE R. on

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Why are you charging me and extra day when I was told in California that the extra day was at no charge.

Paul C. on

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Great company keep up the good work

Jason R. on

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derek C. on

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Helpful and friendly

Chung-Han L. on

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Taylor F. on

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Upon returning the truck, I had to try 3 different locations because the first two were not able to give me my deposit

jose K. on

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The shop did a great job. Problem encountered was with the system. Hard to rent a car dolly because how your system does load calculations. I was trying to rent a car dolly to tow a 4,000 pound vehicle with a truck rated to tow 10,000 pounds and the system kept indicating "not recommended". It finally behaved.

Walter S. on

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They did not check my rental truck back in, but called me a day later asking, when will I return the vehicle. Another time, I arrived to pickup my reserved rental truck and was told they had no trucks available like I had reserved. There seems to be a need for better management.

Robert M. on

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Christopher B. on

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Brandon B. on

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Danny L. on

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The guys were great. They transferred the ball from my old hitch to my new tow package. They were prompt and courteous.

Neil C. on

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Joseph S. on

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Maybe maintain cargo units, mine had a bad seal on the door. There was water on the floor. I brought it back on time, you charged me for an extra day. I had to get into an argument to get my money back for the extra day I didn't use.

Heather S. on

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What will you do? Good question! I have spent so much money for uhaul not to protect my privacy. So what will you do????

melinda F. on

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Darci M. on

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Yasir Z. on

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Great Customer Service and Friendly Staff! Thanks y’all and keep it up :)

raymone U. on

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DANIEL D. on

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Very efficient and helpful

DANIEL D. on

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Vary satisfied

Nikkie W. on

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Patrick J. on

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RYAN G. on

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Need better trucks. This truck was pretty rough.. Check engine light on, oil pressure light.. Mirrors very wobbly hard to see behind you and move from lane to lane when the mirrors are shaking more than the truck .

Belinda K. on

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the guy at there where great ,,freindly ...

jared g. on

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The young lady that helped me was knowledgeable and helped make the whole process (from the truck to providing storage unit info etc) a breeze. 10/10.

Kyle N. on

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Sunday morning drop off there was only one employee leading to long wait times. The lady that was working did a fabulous job!

jared G. on

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I was pleased with my experience. The young lady working the counter at the league city location was very helpful and knowledgeable.

Charles N. on

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Joseph F. on

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Great service

Philip T. on

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I had the 24hr access to my unit however my card never worked so I could never get in after hours which was very frustrating. I had several cards made but none ever worked. I moved storages due to it.

george k. on

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Thank you

debbie w. on

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Facility was well maintained.

ROBERT O. on

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Very clean business I will use this storage again. I buy my propane here. Easy n convenient

LISA W. on

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had my storage for five years , was safe through Harvey . never had any issues . would use again

rocio a. on

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Staff Veri respectful, unit clean. The guys are so kind and organized.

andrew h. on

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Very helpful staff...

Alvin P. on

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Great service excellent employees. Thanks

Travis T. on

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Prices were very high compared to other storage facilities with the same accommodations.

Ryan R. on

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Proximity of unit to loading dock could have been be laid out better, or have additional loading docks.

Gandy S. on

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Very friendly and helpful.

Mary M. on

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Good experience with clean business.

john c. on

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Lights did not work in hall of unit 1049 for months - had to use a flash light. Intercom system did not work to report the problem. The lines at the front desk were consistently slow to move.

richard r. on

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Read took longer than expected. The man was doing other things. Then he forgot to open the unit had to go all the way back to the office.

Brenda M. on

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They were very helpful to me.

Michael H. on

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I have no complaints. I appreciated the offer of a free month of rental after I rented a trailer to move equipment back to League City. I'd happily rent again when needed.

Scott B. on

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The staff was very helpful!!!

georgia l. on

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Excellent customer service.

DEANGELO S. on

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Toni is a great manager and the staff is great as well. I really appreciate the customer service and friendliness. It was genuine, not forced!

Joshua H. on

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Always the go to when I need to store stuff!

LARRY R. on

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This U-Haul location is very convenient and clean and the staff is helpful.

Ed M. on

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Brian was very helpful and demonstrates great care and sincerity in helping customers.

Miranda H. on

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I had an issue with my rent going up 35 percent, with out any notification. I signed up for the 99 dollar storage. I know I can’t get my extra money back. This has nothing to do with the store staff.

Penelope W. on

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The staff did an amazing job helping us find the right storage unit. Very professional and courteous service.

Jimmy S. on

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No issues

REYNIE M. on

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The people who work this storage location are deserve to get fired...they are LAZY !!!!!

SUZANNE P. on

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Staff was great. Friendly and helped any time I needed something. Will be back at this location if i need storage again

Adrienne B. on

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Service people were very patient and helpful.

Paul K. on

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Very helpful friendly service

ROBIN C. on

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Office busy and only 1 person waiting on customers. Rented unit on Sunday and when unloading on Wednesday they still had not removed their lock from our unit!!

FRANCISCA P. on

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Uhaul is an excellent place for storage and rentals.

cynthia b. on

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Very clean and staff was friendly and helpful.

Bruce A. on

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Great

Jordan H. on

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A third choice about rating staffs friendliness and helpfulness could be added. Some were and some were not.

OSCAR h. on

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Christine was very helpful to us from the beginning of renting the storage unit until we moved out. She was very friendly, answered all of our questions and made us feel welcomed!

MIKE G. on

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I've used the League City location many times. They do a terrific job. I highly recommend them.

BRIAN W. on

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Great staff and facility.

Terethia W. on

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I wish the units were AC . However , the purpose was a safe, dry storage place during Harvey...it did exactly that. I would recommend this location to my friends.

ALLEN A. on

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No worries. A great place.

jeff k. on

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We were very pleased with our storage unit for the time that we needed it.