Customer Reviews for U-Haul Moving & Storage of Levittown

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Levittown

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Allen C.
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Less waiting

William S.
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Customer did not leave a comment.

Melvin M. | Overall Experience |
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They were very professional and I would recommend them to anybody the facility was very clean and I thank them very much

ETHAN S.
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I had a great time using Uhual today. Thanks for being a great company the guy at the front was super helpful and great. The prices also are wonderful I never knew it was that cheap I was very grateful. 10/10 would use again.

Vasudevan G.
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Customer did not leave a comment.

Oscar B.
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Customer did not leave a comment.

Georgii G.
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Customer did not leave a comment.

Muhammad A.
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Very professional staff . Well educated, know what they are doing . I am UHaul customer from a long time but this location is best of all

Sandy L.
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I had an awesome experience and will definitely recommend this to others

MARK D.
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Customer did not leave a comment.

Gabrielle Z.
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I was very satisfied with my rental. The truck was in perfect condition. It was a new Silverado and I was impressed by how nice the truck was maintained and it drove well. When I made my rental, I was able to pick my truck up quickly. The staff member who assisted me was fast and informative. I will use this facility again.

Randy R. | Overall Experience |
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Customer did not leave a comment.

Goksan O. | First Impressions |
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Customer did not leave a comment.

Omar S. | First Impressions |
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Megan was amazing! Had a rough, long day, and she went above and beyond to help my experience with U-haul that much better. Thank you for your dedication to customer service.

martin w. | Overall Experience |
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I had mouse and rat feces all over everything and my stuff smelled like urine

Mark N.
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Customer did not leave a comment.

Conrad F.
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Customer did not leave a comment.

James C.
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Maria B. | First Impressions |
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Customer did not leave a comment.

Arvind P.
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Customer did not leave a comment.

ROSEANNE A. | Overall Experience |
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Customer did not leave a comment.

Terra B. | Overall Experience |
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Customer did not leave a comment.

Cylina F. | Overall Experience |
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Overall great experience! Especially when COVID-19 hit and I lost my job, Megan was great in understanding and working with me. Thank you for your outstanding A+ Customer service!

Robert B.
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Great location nothing

Anthony H.
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I told the representative that I was not from the area and needed a truck to drive to Philadelphia so she helped me out great but never told me it was an in town vehicle and I couldn't take it back to another location so I had to drive it back an hour away from where I live. HUGE inconvenience.

LAURA E.
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Very Helpful and made moving very convenient and safe. Thank you, I would 100% recommend your business to the public.

Bradlee S.
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I made a reservation a month before pick up and called to confirm my truck two days before pickup and an employee rented my truck out a day before my move.

Joan S.
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Customer did not leave a comment.

Michelle D.
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Great customer service

Lindsey W.
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Great customer service!!

Daniel D.
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Customer did not leave a comment.

Olivia B.
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The drop off location was fine it was just the issues above that I listed with our whole experience that was just horrible.

JAMES B.
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Customer did not leave a comment.

David I.
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Did after hours pick up. Got there 6 am and no key was ever put in lock box. Had to sit for three hours till they opened.

Jean G.
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It was fast an easy pick up and the drop box return was a great and safe way to return when store was closed

Tina H.
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Customer did not leave a comment.

Jennifer S.
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Customer did not leave a comment.

Nicholas B.
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smooth experience

Ignacio P.
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Customer did not leave a comment.

IGNACIO P. | Overall Experience |
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Customer did not leave a comment.

Eric E.
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Customer did not leave a comment.

Danielle R.
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The vehicle did not have a full tank of gas although I was asked to bring it back on full. I did not mind but for future reference I wanted it to be noted that the gas needle should be checked upon rental. My overall experience was great the workers are very friendly and kind and i recommended people here all the time.

john l. | Overall Experience |
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The staff there was so very helpful and out going! I told my employees at work how nice it was there !!

Cheryl B.
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Wait time between customers was long but the customer service representative more than made up in his quality service

Maryanne A.
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Customer did not leave a comment.

Blake B.
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Customer did not leave a comment.

jacquan C.
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Customer did not leave a comment.

William C.
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The windshield could have been cleaned prior to rental. The GM Paul was terrific. Professional, courteous and provided excellent customer service and information

Brandyn C.
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I explained to the lady my issue when dealing with budget. This lady goes say know more we will take care of you and handle everything. 10/10 experience

John B.
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You could clean the units themselves a little better, but the front office & sales floor were great! The front desk ladies were very helpful & professional.

Rachel L.
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N/A - staff was amazing and friendly. I don't have any complaints

John M.
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The after hours drop of was a great help. The location was very well lit.

Thomas B.
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Megan Robison, agent who checked me in, was very quick and efficient.

RUSLAN S.
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Thank you so much!!!!! Good job👍👍👍👍🔥🔥🔥🔥💪

Carrie D.
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Thank you for making out move less stress full. 😊

obinna l. | First Impressions |
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Megan was awesome and super friendly. She made it seem as if we already knew each other. Great people skills!

Louis H.
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Best U-Haul place I've ever dealt with. Employees are kind and treat you with respect. And willing to help in any way they can.

Michele S.
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Customer did not leave a comment.

William M.
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Excellent establishment!! A++

Janice T.
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Customer did not leave a comment.

James S.
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The last 200 miles I had to take the vehicle off the car dolley because of vibrations. I'm glad I had another driver.

David S.
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Customer did not leave a comment.

Leo P.
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Very good service

Harold K.
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First time renting and driving a truck in a long time and this was a very favorable experience.

Jeffrey F.
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Everything about this experience were great. Megan and Laura were both friendly, professional and accommodating.

Kevin H.
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Truck was way past its prime. Seemed to have a hole in the exhaust, which made for a super loud ride.

Constance M.
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Na

Julio M.
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None good location

Robert K.
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Everything was great.

David N.
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Nothing everything is great

Bhupendrabhai P.
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Customer did not leave a comment.

Leo P.
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Very good service all the time

Mohsen A.
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Customer service was great

Lori C.
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Customer did not leave a comment.

Oscar B.
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just incase of over gas usage and better handling , please make sure that all tires are equally filled to the proper air pressure . Thanks

Syamala A.
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Nice Staff

Joseph F.
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While this is not a knock on the location, UHAUL can do a better job of advising their customers when changing locations. I was advised the day prior via text of a location change. What if this location was not convenient or added miles. Also, no blankets that were preordered a week ago. Very disappointed. B

Jerome H.
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Customer did not leave a comment.

Angel R.
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Customer did not leave a comment.

stephanie m. | Overall Experience |
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Once Tom was gone, it was a far better facility. Prior to Meghan, the facility was terrible. Meghan was easier to contact, the team understood what was going on and able to give answers and be of assistance more frequently. We loved having our stuff at Uhaul & never felt like it was going to be taken or anything. We were there for a total of 5 years & the last year has been much better than the other 4. Thank you Meghan!

Kimberly A.
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Customer did not leave a comment.

Matthew R. | Overall Experience |
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Customer did not leave a comment.

James S.
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The people at this location were great! Everything else about Uhaul was a nightmare! I had two reservations, they cancelled one less than 12 hours prior via text with no attempt to make alternate arrangements. The truck I was able to get was confirmed for the wrong location and was late. Seems to me you are better off spending the extra money to schedule with a more dependable company that treats their customers better.

Bradley J.
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This was the first time using the U-haul app to pick up and drop off equipment. The app was very easy to use and I appreciate that the truck was is good clean condition and the whole process was very easy and convenient,

Michael G.
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complicated checkout with cell phone

Jose V.
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Customer did not leave a comment.

Paul I.
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Customer did not leave a comment.

Dawn F.
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The staff was super helpful when I went to pick up my truck and even though I was charged double because I took it back a few hours late due to weather you guys took care of adjusting the bill without any issues whatsoever thank you so much you guys are wonderful

Ryshawn C.
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Customer did not leave a comment.

Warren M.
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Nothing. I've rented many trucks in my life (I'm 61), and honestly this was the best professional service I've ever received on a rental. Nicely done!

Alan K.
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Customer did not leave a comment.

Maryfrances C.
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No improvement need. This location has plenty of clean well maintained vehicles on hand when ever I need them

Isaac J.
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Customer did not leave a comment.

Oscar B.
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how about discounts for return customers

Thomas D.
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Don't be such a stickler with the gas. I went to the gas station filled it up, drove 2 mi to the U-Haul location and they told me that I was going to have to pay $6 for gas fill-up because it wasn't completely full. Fortunately they let it go but I had to argue that I literally just came from the gas station.

Timothy S.
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Customer did not leave a comment.

Peter M.
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Customer did not leave a comment.

Gideon B.
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Amazing amazing amazing! Really, the entire team at this location is absolutely great! You can see that they care about customers. Starting from the manager, and all employees.

David S.
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This was a great experience with prompt pick up and drop off. I highly recommend using this uhaul. Great customer service.

Leo P.
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Customer did not leave a comment.

Maryfrances C.
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No improvements needed. The place and equipment are clean and well maintained and the staff were pleasant and efficient. I will use this location again

Scott M.
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Customer did not leave a comment.

hector R.
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GM Katie is always pleasant and professional. Does everything within her ability to help the customers. Give her a raise!!!

Darius G.
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Customer did not leave a comment.

Pamela S.
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Customer did not leave a comment.

Leo P.
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Very good service

David B. | First Impressions |
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Megan was a rockstar in helping me with my unforeseen issue with my storage. I would highly recommend this facility with all your moving and storage needs. Very professional and courteous staff.

Ryan W.
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Customer did not leave a comment.

Sterling N.
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Truck needs service new brakes ,oil change because the light is on I m sure you guys can Do better

Richard G.
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Mike Costello is a rock star, so helpful in every way! Good employees like Mike are hard to find — he really cares that you have a good experience.

Jessica S.
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Customer did not leave a comment.

Matthew S.
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Customer did not leave a comment.

Blake B.
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Megan and Laura were extremely accommodating, knowledgeable, and compassionate with any/all of my needs during my recent rental with this branch. Both Megan & Laura are true assets to the Uhaul company and I would highly recommend this branch to anyone who is looking to rent a truck/van.

Wendy H.
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Did not like the app to check the truck out. Had difficulty in doing so.

Nathan C.
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Originally I was to pick up my rental closer to home. Only after I arrived at the original pick up location, after the scheduled pick up time, did I receive a text/email informing me the location had changed. ( The new location was nine miles further.) I also ordered a dolly,but it was not in my truck or given to me. Thank you.

Paul B. | First Impressions |
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Truck was in bad shape. But everything else was great!

john l. | First Impressions |
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Both of the employees were so very helpful and out going! They help my wife and I pick out the right storage unit.

todd h. | Overall Experience |
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Customer did not leave a comment.

Jenn D. | Overall Experience |
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Customer did not leave a comment.

Jenn D. | First Impressions |
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The nicest, most understanding and helpful people ever. Thank u

allbert b. | Overall Experience |
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Customer did not leave a comment.

FRANCINE K. | Overall Experience |
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Customer did not leave a comment.

Cylina F. | First Impressions |
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Customer did not leave a comment.

AKSOY S. | First Impressions |
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They help me for unpaid payment.I lost my job at 01 March 2020 for COVID-19 pandemic,and store manager give to me big discount.I never forget this manager action in my life.Thanks manager,you are amazing. Thanks U-Haul.

renate b. | First Impressions |
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Smooth transaction, easy to change to a bigger unit.

James D. | First Impressions |
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Customer did not leave a comment.

Nancy R. | Overall Experience |
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Never had a problem. Always easily accessible and very clean. Temperature always consistent.

kensly c. | Overall Experience |
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Great customer service

Carmen F. | Overall Experience |
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Magan is wonderful. Nice staff.

Carmen F. | First Impressions |
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Banning moving was excellent. The movers were fast yet assured that your furniture were properly handled. I recommend this moving company.

Kevin W. | First Impressions |
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They were great made sure I had everything and understood everything and were very nice good people at this location

Nancy W. | Overall Experience |
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I had a unit since September 2018 until this week. I never worried about my stuff stored there or going there any hour of the day or night the lighting was fabulous and the gate secured.

Karahn B. | Overall Experience |
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I’ve recently was at the uhaul for 4 moths. Tory was always so helpful and always came through with his promises. Laura always communicating with everyone 2 make sure I was ok. Meaghan is the best!

jennifer s. | First Impressions |
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Fast check in easy access to my unit

Victoria M. | First Impressions |
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Great customer service. Everyone there was very professional and friendly. I was greeted as soon as I walked in. They made sure I got exactly what I need including any additional items. Thank You!

William F. | Overall Experience |
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Needs maintenance. Fix the doors into storage area. Carts are in bad shape. Door stops do not work. Very large bumps that make it difficult to roll things in and out. Messy. Obvious rodent issue6

karen m. | Overall Experience |
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I found the owner and Mr hill to be extremely helpful, friendly and knowledgeable. Moving is never an easy task and they made the process of truck rental and storage a lot easier.

karen B. | First Impressions |
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Tori was very helpful

Willard G. | Overall Experience |
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Very good

Sean S. | Overall Experience |
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I loved the people that worked there but the two raises in rent is a bit ridiculous. The reason most people choose uhaul is because the smaller facilities do that.

Andrea G. | Overall Experience |
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Every staff member is so personable and accommodating. I have always walked out of there with a smile. Highly recommend! Thank you!

Karen C. | First Impressions |
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Laura & Cory did all that they could to accommodate me when there were mistakes on my contract. They were patient & understanding & "real" people. I would recommend this location!

Jennifer B. | First Impressions |
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Staff worked hard to find what I needed.

Charissa W. | Overall Experience |
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Staff members were great.

constance m. | Overall Experience |
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My experience with your company has always been phenomenal

Kevin C. | Overall Experience |
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this place was great. the staff was very helpful.i would recommend this place for anyone looking for storage in the area

REBECCA P. | Overall Experience |
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Never had a problem at this location. This is the 2nd time using them and if needed will use again in the future. Friendly staff and overall clean and secured area.

Nancy W. | Reservation |
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Tom and the ladies that work this location are amazing!!! I was so stressed with my first move by lmyself! They helped me with boxes truck moving helpers and s storage unit.they are the best

DENNIS R. | Overall Experience |
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Thank you

Shawn G. | Overall Experience |
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I will definitely use again , if needed .

Eddy G. | Reservation |
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Excellent treatment,services on this location.

Juan R. | Overall Experience |
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Rats had gotten in the unit and shredded our Livingroom furniture beyond repair, defecated and urinated all over the furniture as well. Manager helps us with the claim, we have not hear back yet. 2wk

Juanita J. | Reservation |
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No comment

John D. | Reservation |
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Renting the truck was great

Arthur K. | Reservation |
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Made reservations online confirmation number and all go on day to drop it off and told no longer taking out side rv storage. I feel Uhaul dont know what's going on very disappointing

Michael T. | Reservation |
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Will never use uhaul again after this whole experience

Patricia M. | Overall Experience |
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The gentleman who assisted me was great. My "no" for well maintained was due to the fact there was a rat bait tray in my unit. Found this disturbing. I was terrified to open boxes at home.

Deana V. | Reservation |
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Steven was very helpful, knowledgeable amd professional. He was a huge help! The rental van and atorage unit were in excellwnt ccondition aa well Thank you!

GEORGIA H. | Overall Experience |
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the only thing wrong wa that I had mouse droppings in my furniture.

Harold R. | Overall Experience |
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Facility was very well maintained interior the outside was maintain as well with the exception what appears to be the abandon vehicles boats trailers. It was almost a deterrent in getting a unit

Jeff H. | Overall Experience |
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Very nice and helpful, I would recommend this particular facility.

constance m. | Overall Experience |
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Very helpful staff

No reviews have been submitted for this location.

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