Customer Reviews for U-Haul Moving & Storage of Lexington Park

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Lexington Park

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Peter M. on

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This location has great hours and excellent selection of equipment. Philip was courteous, professional, and efficient. Many thanks!

Dennis G. on

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Everything was good

Andrew G. on

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Andrew G. on

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Jennifer K. on

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We have been telling everyone we meet about the services you all have. Keep improving. It looks great on your brand.

Mary B. on

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Natalie B. on

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Waylan K. on

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Jasmine W. on

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Richard H. on

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Robert M. on

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Michael J. on

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The office at the original drop off location (Aldridge Auto - Uhaul) wasn't open when I wanted to drop the truck -- even though it was during advertised business hours. A sign at the door gave a phone number. I called -- the manager said he wouldn't be back for another 20 minutes -- I had already waited 15. I told him I had a small problem with the contract -- he said he couldn't fix it. The conversation got a little heated. After my angry words, he said he wouldn't accept the truck even if I left the keys -- and furthermore I could go fuck myself and he hung up on me. I think he must have missed his customer service training! I went to this Uhaul site. The manager was very helpful with the small contract discrepancy and the truck was turned in. The Aldridge Auto - Uhaul site is ugly and disorganized. I wouldn't recommend it to anyone.

Carole H. on

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Helpful service, answering questions, good explanations, fast installation work.

Don R. on

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Great service, convenient location, experienced staff and very knowledgeable

Robert M. on

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Theresa L. on

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Michael B. on

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VANESSA B. on

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Elizabeth P. on

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Eric D. on

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Have employees get there before you open to check in equipment that was dropped off the night before. That way your early morning customers don't have to wait while you do that so that you can check out the equipment to them. Link reservation to check out system so the employee does not have to enter information already provided in the online reservation (U-HAUL problem in general, not location specific).

James P. on

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Excellent

Meghan H. on

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ruth C. on

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Moving help web application recommended to me is terrible.

Robert M. on

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Great experience made very easy and well price. I wish I had known before hand that boxes are sold at this location are cheaper than the home improvement stores.

Barbara B. on

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Everything was great!

John K. on

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Lynn B. on

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Steven W. on

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Great service

Jennifer K. on

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Love our uhal. Wish all were like it.

Terrie C. on

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Steven M. on

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Molly S. on

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Best Uhaul I have ever dealt with.

German M. on

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Great customer service. The clerk was quick with our inquiry and installation of our trailer.

Damian B. on

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Jessica B. on

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Customer service was just ok , nothing phenomenal

Olan F. on

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Excellent professional personnel, It would be helpful to walk the customer through the loading and securing of their auto on the car carrier.

Antionette P. on

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John H. on

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Bryan and his team were very professional and accommodating to anything I needed. My wife and I will be moving again within the year and we will make sure to use this U-Haul for whatever we need.

Patrick o. on

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Outstanding customer service. Extremely professional and hard working staff. "U-Haul" was the smoothest part of my move. Thank you.

Eddie E. on

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This was a good program until it was time for my pickup. Reserved a pickup time of 10 am 2 hours after opening time at the attendants request. Arrived 0945 and was told by one of the attendants tha

marlenen a. on

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Great staff to work with thanks so much

Merry L. on

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Easy to locate and maneuver around the facility. Staff was super nice and helpful! Only issue I had was the fact there’s still no storage units

russel N. on

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The staff was professional and very helpful. Every time we go they remember our names and make us feel important. I truly could not be more pleased with my experience.