Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Can't think of anything they need to improve. VERY GOOD EXPERIENCE!
BARBARA R
Rating:
5.0
I didnt get the name of the woman who helped me check out- if you could look up my name and check out of July 2nd it would be good to let her know, she is the kind of employee that brings customers back to UHaul.
Professional, personable and happiness-
Made my day!
Sean D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
GEORGE C
Rating:
5.0
Easy in and out.
DANIEL D
Rating:
5.0
Customer did not leave a comment.
DARLEEN A
Rating:
5.0
Charlene was very helpful and accommodating
Craig P
|
Online Move In
Rating:
5.0
Excellent experience. No problems.
IVAN B
Rating:
3.0
Pulled up the customer return tent and waited for 5+ minutes. I finally walked inside and found a rep on the phone. Shortly after, another rep showed up on a scooter and directed me where to drop the trailer which was a quick process.
GREGORY C
Rating:
4.0
Truck had the check engine light for entire trip
JOSEPH C
Rating:
5.0
Customer did not leave a comment.
LISA H
Rating:
5.0
Customer did not leave a comment.
Gill L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
STACY B
Rating:
5.0
The gentleman I spoke with on the phone answered all my questions. He also fixed my reservation so it had a proper drop-off location. He also told me about the additional charges if I dropped it after 24 hours which pick-up location never mentioned.
KRISTINA E
Rating:
5.0
Everything went as planned. Thank you to the gentleman that assisted with my rental definitely made my vist run smoothly.
JAVIEL D
Rating:
5.0
Customer did not leave a comment.
Julia S
Rating:
5.0
World Class customer service
RICARDO F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
James C
Rating:
5.0
Good Experience
STEPHEN A
Rating:
5.0
Nothing I can think of. Great service, well stocked on moving supplies!
STUART G
Rating:
5.0
Customer did not leave a comment.
WILLIAM H
Rating:
5.0
Everything went great!
JEFFREY M
Rating:
1.0
Scammed me out of my money
TIERRA C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BENJAMIN T
Rating:
5.0
Customer did not leave a comment.
MARK J
Rating:
5.0
The store employees are outstanding they look out for me every step of the way I will always go back there to U HAUL
NATHANIEL H
Rating:
5.0
Customer did not leave a comment.
Joel P
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Laura G
Rating:
5.0
The rental experience for our cross country move was great! No issues or problems the equipment the customer service at time of rental was quick and easy.
DARRIN H
Rating:
5.0
Outstanding customer service and great communication. Have recommended UBox to friends and family
William S
Rating:
5.0
Customer did not leave a comment.
LAMAR R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
THOMAS C
Rating:
5.0
Customer did not leave a comment.
Nicole D
Rating:
5.0
Customer did not leave a comment.
PAUL E
Rating:
5.0
Customer did not leave a comment.
CARLA D
|
Overall Experience
Rating:
1.0
I had issues with billing and a rude employee. That will now have to be escalated to my bank.
TIERRA C
|
Overall Experience
Rating:
4.0
Exterior of the trailer was fairly dented and rough.
ADAM F
Rating:
5.0
Another excellent rental experience with this location. Brandon was super fast getting me in and out so I could get everything done quick and easy. Great attitude and service from a well run business.
MICHAEL H
Rating:
5.0
Customer did not leave a comment.
GERALD P
Rating:
4.0
Customer did not leave a comment.
Ivan B
Rating:
5.0
Customer did not leave a comment.
SHEENA M
Rating:
5.0
Customer did not leave a comment.
Eureka S
|
First Impressions
Rating:
5.0
I will use this U-Haul center for all rental needs-they went above and beyond what I expected in customer service-so rare these days!! I even got a practice tutorial on backing into a turn with trailer hitched to my SUV…awesome!!
GENEVIEVE Y
Rating:
5.0
Customer did not leave a comment.
GORDON P
Rating:
4.0
Customer did not leave a comment.
Iesha P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ROBERT R
Rating:
5.0
People don't know about the facility lockdown at 10 pm. Need more awareness.
Thanks
Komlan A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
AIDEN M
Rating:
5.0
Customer did not leave a comment.
Katrina S
Rating:
5.0
Customer did not leave a comment.
Jerry S
Rating:
5.0
Customer did not leave a comment.
KENNETH M
Rating:
5.0
The location is in a "sketchy" area but that is not U-Haul's fault. Great experience with the owner and with the rental! Smoothest check-in and check-out that we have ever completed, and we are in the military, so we move all of the time!
KATHLEEN O
Rating:
5.0
Quick check in. Was on my way in short order.
Donald R
Rating:
5.0
Another great experience renting UHAUL equipment from this location.
MICHAEL H
Rating:
5.0
Customer did not leave a comment.
RICHARD H
Rating:
1.0
The mileage was wrong and when u showed the attendant he said he would fix it. I returned it and reminded the same guy regarding the mileage which I have pictures of the mileage starting and finished . He stated it would be fixed and not to worry , it was not fixed and I was overcharged .
Leisha L
Rating:
5.0
The experience was amazing and customer support was awesome. I've reached out several times for peace of mind and each agent was great. They were friendly and gave me a lot of detail each time I reached out and added a personal touch which was nice
. Love that you can chat with a live agent over text and phone. Definitely going to recommend this company for all moving and packing needs. The only issue I had were with the 3rd party movers outside of uhaul control.
danielle w
Rating:
5.0
The associate who handled our transaction was very informative.
JONATHAN S
Rating:
5.0
We had a full day of trying to fix the mistakes others u-haul companies were making with us including loosing our reservation and sending us to places we required human contact service and they were all closed!!! All of this on a day of our move traveling 2 hours to find a reliable company. We were late for the movers we hired to help us because of it and spending more money.
We finally got to LEXINGTON U-haul that really cares for their customers. They fixed every issue and made sure we got what we needed to get to our destination. Praise God 🙏🏼❤️
EDWARD E
Rating:
4.0
Customer did not leave a comment.
SHAMAR R
Rating:
5.0
I had zero issues with the Lexington Park location. The staff was friendly and courteous and also did an excellent jab assisting me with my rental.
WILLIAM P
Rating:
5.0
The lady that received my drop off was very nice and fast! She was cleaning another truck at the time, didn't catch her name but deserves some recognition. My drop off was Sunday morning at 9AM.
Adam H
Rating:
5.0
Customer did not leave a comment.
BARBARA K
Rating:
5.0
Did not tell me where was a $20 charge for dropping off the trailer after hours. "It's in the contract," and "a sign on the wall", he says afterwards. $20? Greed. If I'd know I would have waited until they opened.
GEORGE J
Rating:
5.0
Smooth sailing
RANDOLPH W
Rating:
4.0
This was not the location that recommended the U-Box. However, this location was friendly and helpful and had my U-Box out and in place for the movers to retrieve my belongings prior to the agreed-upon pick-up time. I appreciate that they made it easy for the movers to access the box and unload it.
Thank you!
Linda H
Rating:
5.0
Customer did not leave a comment.
Michael B
Rating:
5.0
None
JOHN P
Rating:
5.0
All staff was friendly, helpful, effective, and efficient.
DAVID H
Rating:
5.0
Great customer service!
ROBERT L
Rating:
5.0
N/A
ROBERT L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Irma F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Misook C
Rating:
5.0
Great customer service
LEKEISHA M
Rating:
5.0
Customer did not leave a comment.
James G
Rating:
5.0
Customer did not leave a comment.
DAVID F
Rating:
5.0
Great customer service 👍
CHARLES W
Rating:
4.0
The odometer reading was not correct and the check engine light was on the entire time
Zeeshan S
Rating:
1.0
I am. 55 year old veteran who was moving my 84 year old mother and we had the worse experience of our life and no one cared nor was we compensated, if no one reaches out to try to help after being broken down and left out there for hours i will be seeking legal actions. Unacceptable!
CARLTON M
Rating:
5.0
Right signal was inop. Not a big deal for me
SIMMIE H
Rating:
5.0
Simple drop off. No issues. Was able tp provide me a paper receipt when asked.
James T
Rating:
5.0
Customer did not leave a comment.
BRIDGETTE F
Rating:
5.0
Customer did not leave a comment.
TYLER A
Rating:
5.0
Customer did not leave a comment.
Nicholas J
Rating:
4.0
Customer did not leave a comment.
JOSEPH P
Rating:
5.0
Customer did not leave a comment.
Keith R
Rating:
5.0
Customer did not leave a comment.
Bryan E
Rating:
2.0
This place was very unprofessional. The employees were rude and I could kinda understand because they need more help. I had to return my truck at 3pm got there at 2 didn’t even see an employee until 2:30 that’s crazy.
HAYLEY C
Rating:
5.0
Customer did not leave a comment.
MICHAEL M
Rating:
4.0
The trailer I toed from Memphis to Knoxville was the worst toeing trailer I ever toed. the square box caught all the wind and really knocked down the gas millage.
JOHN B
Rating:
5.0
I was greeted by very friendly staff members as soon as I walked in the door and they were eager to help out. They respectively asked what I was moving to suggest the equipment for my needs. The check out process was quick, professional and easy. The sales associate the walked out with me and made sure all the equipment was in good working order, took a picture and sent me on my way. Bringing it back wss even easier, I pulled up under a tent, disconnected and try hat was it. Very simple process and I highly recommend U-Haul in Lexington Park, MD.
TODD G
Rating:
5.0
Customer did not leave a comment.
CRAIG O
Rating:
5.0
Customer did not leave a comment.
Jay F
Rating:
5.0
Customer did not leave a comment.
JORGE M
Rating:
5.0
I love the facility. If I ever move back near Lexington Park I would rent from there again
Ricky E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BRIAN T
Rating:
3.0
Customer did not leave a comment.
KIMBERLY H
Rating:
5.0
Placing purchased items such as furniture pads in the vehicle prior to pick up and departure would be nice.
JOHN K
Rating:
5.0
Customer did not leave a comment.
Luz A
Rating:
5.0
Everyone was very friendly
MICHAEL C
Rating:
3.0
Customer did not leave a comment.
ROBERT J
Rating:
5.0
The Customer service at this location is Fantastic. Always friendly! Always professional. Thank u!
CALVIN M
Rating:
5.0
The check out and in staff where polite and professional. Very pleased with how my transaction was handled
HERIBERTO F
Rating:
5.0
Customer did not leave a comment.
ROBERT P
Rating:
5.0
Another seamless and positive rental experience from this location.
MICHAEL H
Rating:
5.0
Customer did not leave a comment.
JENNIFER B
Rating:
4.0
Customer did not leave a comment.
JEROME C
Rating:
5.0
Customer did not leave a comment.
AARON M
Rating:
5.0
Customer did not leave a comment.
ANTHONY P
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER W
Rating:
5.0
Customer did not leave a comment.
gail h
Rating:
5.0
Can NOT improve anything... they were quick, efficient, and very thorough with making sure my truck was hooked up properly. The link to send pics of the uhaul was perfect too! (FYI it was FREEZING out there and there were absolutely no complaints... very professional... I know I was freezing!)
NANCY H
Rating:
4.0
Customer did not leave a comment.
KEITH R
Rating:
5.0
Customer did not leave a comment.
JAMES A
Rating:
5.0
Customer did not leave a comment.
William G
|
Overall Experience
Rating:
5.0
The entire staff is amazing, and always helpful.
Dwayne R
|
Overall Experience
Rating:
5.0
The staff was excellent!!😊
Robin G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
VINCENTDONALD S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Michele M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ERIC S
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Deondre E
|
Online Move In
Rating:
5.0
The dude that helped me was awesome and answered every question I had, dude is friendly and awesome, deserves a promotion.
Justin W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Molly P
|
Overall Experience
Rating:
1.0
My unit leaked water into my belongs ruined my daughter's first deer mount which can never be replaced. Caused my tools to rust and some items to mold. Plus I had wall paint chips flake all over my stuff.
Erick C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
David F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
John B
|
First Impressions
Rating:
4.0
I would have stayed if they have parking for a trailer
ROBERT S
|
Overall Experience
Rating:
3.0
Not all of the sliding doors work making it difficult tl enter the closest point to storage unit.
Earl K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LISA G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kevin M
|
Overall Experience
Rating:
4.0
Overhead doors out of order this year
kathleen c
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CHAD J
|
Overall Experience
Rating:
5.0
Everything 5 stars and More
tina w
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Katrina A
|
Overall Experience
Rating:
4.0
The only downside was an employee who would not look up from the computer for about 2-3 minutes. He should have acknowledged the customer(s) waiting even if he was still busy. A smile and "Be right with you" goes much further than making the customer(s) feel like they are of no importance. Once he was interrupted and was told what service was needed, he acted like he could not be bothered to walk down to inspect the now empty unit. He said, "You can just come back later to close your unit."- No explanation of why. The next day I returned to close my unit and expressed my frustration with what had transpired stating it was NOT acceptable customer service. The manger explained that the employee was new and was happy to help me. The manager did acknowledge my statement that better training is needed.
Jolie H
|
Overall Experience
Rating:
5.0
I HAVE RENTED THE STAGE ON 2 SEPERATE OCCASIONS AND HAVE BEEN SO PLEASED WITH EVERYTHING.
THANK YOU FOR YOUR SERVICES.
Theresa L
|
Overall Experience
Rating:
5.0
It was a great experience. Never stored anything before but uhaul made it easy. I'd go back if I even need to again.
SHIRLEY S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lasanya R
|
First Impressions
Rating:
5.0
The staff there were the best you couldn’t ask for more friendlier or helpful people and are working environment ever just love the staff
keri f
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Deborah H
|
Overall Experience
Rating:
5.0
Both staff members were very helpful and respectful!! Easy process and wonderful that the moving carts are there making it a breeze to move in
Kristin V
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
VINCENTDONALD S
|
Online Move In
Rating:
4.0
Was charged an additional 183.00 but have a $100 deposit that has not been returned
Shawn G
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
GEORGE M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Carol F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Diane D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Katrina C
|
Overall Experience
Rating:
5.0
My only complaint was I did see roaches at another unit but I let management know and immediately went and sprayed and laid out traps.
Gregory was amazing.
Katrina C
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
Ileana A
|
Online Move In
Rating:
5.0
safe and clean environment with convenient access and friendly representatives
WILSON S
|
Overall Experience
Rating:
5.0
Please give Charmaine some recognition. She was very helpful on Sunday when I was clearing out my unit. She had equipment to check in, a store to run, and she still put everything aside to help me get in and out with a quickness. There was also a gentleman I met at the store who was also deserving recognition, but I don't remember his name. I do remember that he not only helped me, but my buddy who also has a unit there. Spectacular service, guys, seriously.
Jonathan I
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KEITH A
|
First Impressions
Rating:
5.0
No comment
THERESA Y
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Jade R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joshua G
|
First Impressions
Rating:
5.0
General Manager Jason was very welcoming and friendly!!
Donald F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MARILYN W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stacey V
|
Overall Experience
Rating:
4.0
Short term storage was very convenient after selling my house and moving cross country to another state. It took awhile in my new location to find adequate storage. After doing so, I moved my items from Lexinting Park to Iowa.
James M
|
Overall Experience
Rating:
5.0
great facility and customer service works were beyond helpful and grateful thank you for time and patience.
Skyeeta G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brenda R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Terrisa K
|
Overall Experience
Rating:
5.0
Everyone was so nice, professional and very helpful!!!
velda t
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Danica W
|
Online Move In
Rating:
4.0
Please fix garage doors. Would have made moving in easier and a perfect experience.
Carnell J
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
ELLEN G
|
Overall Experience
Rating:
5.0
The guys that were on shift when I came in helped me with everything. They had answers for every question, offered suggestions on what to get to help me move, and even recommended a service I didn't know about.
Jonathan I
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Roslyn P
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
tomthomas r
|
First Impressions
Rating:
5.0
Staff in Pittsburgh and Maryland were very helpful and pleasant. Would definitely use U-Haul again
carol s
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brian W
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
JOSEPHINE W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
KATHLEEN F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stephon S
|
Online Move In
Rating:
5.0
The UHAUL representative was great 😊
Kathy D
|
First Impressions
Rating:
5.0
We will use this facility again, I am sure.
ALAN L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Rickie J
|
Overall Experience
Rating:
5.0
THE BEST !!!!!! Thank you so much again, anytime I need a storage unit. I’m coming here
Vernon N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
EMMA G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
AMANDA C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Christopher W
|
First Impressions
Rating:
4.0
Garage doors were all out of operation for months. Otherwise, very good.
Douglas K
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Shailita H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Raynard W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ROBERT D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
kristin r
|
Overall Experience
Rating:
5.0
Everything was always clean. Staff was always friendly and very helpful. Will use again if I need to!
Danielle H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mark K
|
First Impressions
Rating:
5.0
I'm 79 and have never needed a storage before. The staff made it easy for me to understand the process. They were super patient with me.
SHIRLEY S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
SHARON C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Antonio B
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
ALECIA S
|
Overall Experience
Rating:
5.0
I am very happy with this facility. My items were secure. I felt safe every time I entered. Staff is prompt and helpful. The entire place is clean and well kept. I highly recommend using this U-Hail storage business.
Sharon P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Nora E
|
Overall Experience
Rating:
5.0
The workers were very helpful and polite and enjoyed my time with them
BETTY B
|
First Impressions
Rating:
5.0
Clean well maintained storage kept my stuff in good condition. Also affordable.
Tymotheus P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Wayne T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brandi A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
John T
|
Overall Experience
Rating:
5.0
Staff was friendly and helpful!
martha h
|
Overall Experience
Rating:
5.0
Clean facility with present, helpful, and friendly staff. We will definitely be back.
Eric S
|
Overall Experience
Rating:
5.0
The facility was huge and clean. Staff was friendly and professional. Unit was very accessible and the size was perfect for what we needed.
ALAN L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Patrick B
|
First Impressions
Rating:
5.0
This was a great facility. The facility was well maintained and clean!
DARREL P
|
Overall Experience
Rating:
5.0
Great place to storage your stuff and readable. Love it ty U-Haul 😊
CATHERINE S
|
First Impressions
Rating:
5.0
The staff. The facility, the ease of completing the registration onliine, and a better price than competitor's made uhaul the best, and obvious choice.
GARY G
|
Online Move In
Rating:
1.0
I'm Sewing u-haul. After throwing my stuff.
In the dumpster, I'm suing U-haul of Lexington Park Maryland NEVER CONTACT ME!!!
Stephanie W
|
Overall Experience
Rating:
5.0
I was very pleased with my storage unit and all staff that I came encountered with was very pleasant.
veronica j
|
First Impressions
Rating:
3.0
Access both in and out of the storage units was made very difficult by the unreliable large garage door. Further, the alternate doors only operate during business hours, which further constrains the access after hours when the garage door was broken.
Eric F
|
Overall Experience
Rating:
4.0
Only thing I had an issue with, I couldn't return my rental truck to same facility where I purchased a new storage in the area I moved to. Also I has to wait 9am before I could get access to the truck because that's what time the facility opened. Other than that the staff and process was amazingly smooth.
Daryl H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Patrick C
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Michele M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kimira C
|
First Impressions
Rating:
5.0
Couldn’t ask for better service, your manager was great and the rest of the staff all the way to the cleaning staff!
martha h
|
First Impressions
Rating:
5.0
Ff
Ray B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Phillip S
|
Overall Experience
Rating:
5.0
Good
Joseph K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Elbie W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
RAYMUNDO D
|
Overall Experience
Rating:
5.0
Thanks for allowing me to have a good renting experience. If I need it again I will be sure to use you again
angela q
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Randy M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Robert H
|
Overall Experience
Rating:
4.0
The only reason I did not give 5 stars is because the right drive in bay door did not work so I could not pull into the bay to unload. The one working bay door was used by someone who was there before and I after I was done. Other than that, fantastic service and personnel!
Corri C
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Brenda R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Bonita W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
RICHARD S
|
Overall Experience
Rating:
5.0
Mother and son team was awesome
MARY R
|
First Impressions
Rating:
2.0
Very unhappy with the location upon completing the check out process. Will not use this facility again.
patrick b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kenyada S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TYNESHIA-RANEA G
|
Overall Experience
Rating:
5.0
Thank you for a wonderful experience. The staff was always friendly and helpful. This has been the best storage facility I have ever used. I will definitely recommend Uhaul to my family and friends.
Joyce C
|
Overall Experience
Rating:
5.0
Great place and great staff!
Natasha S
|
First Impressions
Rating:
4.0
My only issue is I did everything online and then had to go through the process again at the facility.
KRISTOPHER J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ben T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jewel W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Aryonna B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Johnathan F
|
First Impressions
Rating:
5.0
Very impressed immaculately clean safe secure very happy using it
Debra S
|
Overall Experience
Rating:
4.0
Very helpful
Audrey N
|
First Impressions
Rating:
5.0
Everything was ok until the first guy that started my intake was rude and didn’t get my intake right the other two men on the next day did do a very good job and if they were working for me I would give them a raise or bonus
Yolanda E
|
First Impressions
Rating:
4.0
My only complaint was trying to call the office and trying to speak to anyone at the facility. I've called several times, and no one answered and there was no answering machine.
Adrian K
|
Overall Experience
Rating:
5.0
Everything was good
CHARLES H
|
Overall Experience
Rating:
3.0
Staff was unsure about their answers to several of my questions and I couldn’t do cash due to time restraints for cash pick up. My transaction was interrupted several times by the employee attending to other customers, which led to input mistakes where I had to provide my information more than once. The garage doors to pull vehicle inside were not functioning properly but staff was very nice and accommodating to work it somewhat manually for my use.
kimberly j
|
First Impressions
Rating:
5.0
Great location and excellent staff. No complaints about the service you provided.
Rodney M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mary T
|
First Impressions
Rating:
5.0
I appreciated the ease of renting my storage unit online with immediate access to my unit. The Lexington Park facility is clean and secure. My items were maintained in perfect condition for the two years I rented my unit. The staff is very helpful and friendly. I will definitely use this location for my future storage needs and would highly recommend U-Haul storage to others. Thank you U-Haul!
Timothy K
|
Overall Experience
Rating:
4.0
My only problem was that after reserving my unit online, the second day, the guy could not find it. This held us up some. The manager worked with me the night before and all I needed to do was make the payment and buy the lock. The next day, the guy could not find my reservation. That held us up a little.
velda t
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
jerry l
|
First Impressions
Rating:
5.0
It was great
I really didn’t /don’t the attics in pin thing as I set off the alarm twice and no one came to see or to explain what I was doing wrong
Other than that AWESOME
PEGGYAndJEFF B
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
James Y
|
Overall Experience
Rating:
5.0
Good facility just couldn’t continue to pay with the rate increase!
Dolly G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joseph W
|
Overall Experience
Rating:
5.0
Thanks for your service will be their again very soon..
Gail L
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Carey H
|
First Impressions
Rating:
1.0
They over charged me for gas only did 2 miles and charge me close to 100
Joseph S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Phyllis B
|
First Impressions
Rating:
3.0
Originally, I reserved a 5x7, On the day I went to move in, U haul had rented out my unit. The manager said he was trying to keep his numbers up. We all know what that means.So being in the Storage and rental business I figured,I should get a discount for the next higher up unit available. This did not happen. So, I called corporate and they said they would do something for me. In which this did not happen. I was very unhappy with the pricing of the unit but I did feel my Stuff was safe and secure.
Joseph J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jan H
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Glen P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kevin M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Cheryl H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Paul R
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Carlos J
|
Overall Experience
Rating:
5.0
My only quibble is that 5’x5’ lockers are not exactly those dimensions. I wanted to store a 4’10” wide item and it was too wide -the door couldn’t close. I had to rent a 5’x10’ space (at double the cost).
Amelia v
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kathleen M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Caelan T
|
Overall Experience
Rating:
1.0
Reserved a 5x10 unit and it was not available upon arrival. Had to get a larger unit. Ended up canceling due to price the next say and went with another company due to price.
Carreen K
|
Overall Experience
Rating:
5.0
Everyone who worked there was very helpful!!!
Andy S
|
First Impressions
Rating:
5.0
Facility is one of the nicest ones we've seen and used. Manager was very friendly,helpful and kind.
MARINA D
|
First Impressions
Rating:
5.0
Karl and the staff was very helpful with everything I need or wanted help with. Thanks.
JOE Y
|
Overall Experience
Rating:
5.0
Karl and the staff at U-Haul Storage were Great. Patient and helpful for all our needs for storage and truck/trailer rental. Highly recommend them to all our friends. Best wishes to all the staff. Thank You from Richard and LoLisa.
RICHARD F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CAROLINE P
|
First Impressions
Rating:
5.0
None
Roslynn H
|
First Impressions
Rating:
5.0
Karl and his team are awesome and amazing people. Super friendly, personable and their customer service is phenomenal!
Torie H
|
First Impressions
Rating:
5.0
Very clean and friendly staff…good prices.
Michael E
|
First Impressions
Rating:
5.0
Karl was very helpful and polite. The prices are great!! The facility was clean.
Chandra F
|
First Impressions
Rating:
3.0
I reserved a unit a week ahead of time and was not available when I got there, so they gave me a larger unit at full price, I do not believe that is fair since it was reserved online, I will be contacting corporate.
Joseph J
|
First Impressions
Rating:
5.0
Everything was done very professionally I wish I had known about fuel storage facilities before
CHARLES M
|
First Impressions
Rating:
5.0
Karl and his team of associates are STELLAR! I could not have a better storage experience. The ONLY reason I’m leaving is that I no longer have a storage requirement.
George S
|
Overall Experience
Rating:
5.0
Great service Thank you :)
Rachelle H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
SHARON W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kathryn R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Alma D
|
First Impressions
Rating:
5.0
Hands down the BEST storage facility I've used...and I've used more than my share of storage facilities. 😉
The facility is clean, extremely safe extra security measures in place including individual unit alarms and monitoring. The staff is friendly, courteous, helpful and very knowledgeable!
Stacey V
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
JACOB O
|
First Impressions
Rating:
5.0
This is a very well run business. The manager is friendly but still business-like.
Ryan A
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
TANISHA B
|
First Impressions
Rating:
5.0
Karl was very professional and informative.
He obviously takes pride in his business.
I would definitely refer others to the facility.
Thanks
Alan H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Henry G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
NOLAN M
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Breunka W
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
latoya l
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Herb L
|
Overall Experience
Rating:
5.0
Extremely helpful that we could rent a truck from where we had our storage unit.
Stuart L
|
Overall Experience
Rating:
4.0
This is a wonderful storage facility with most of the workers with great customer service. What I do recommend, that a better is job is done with cleaning the inside window seals (full of bugs, spider webs, etc.) so a person will feel more secure in leaning their items up against the walls before placing them in a storage unit. Also, provide wipes to be able to wipe down the carts used to carry your items to and from the storage to the car.
Thank you for your understanding and keep up the good work.
Tamara K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JOHN G
|
Overall Experience
Rating:
5.0
Friendly staff and the facility was very well lit and clean.
patrick r
|
First Impressions
Rating:
5.0
This far, a positive experience. Will be shifting items in over the course of this week. By all accounts, this will be a great experience. Thanks for asking Carl.
Grady D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gabrielle S
|
Overall Experience
Rating:
5.0
I had a very great experience everyone was very friendly
CHARLES H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Dylan S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Nora E
|
First Impressions
Rating:
5.0
Customer Service was exceptionally Great!!!
Janith W
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
SHATARIA H
|
First Impressions
Rating:
5.0
I had a few problems come up with moving into my home, I wasn't sure how to resolve them but literally everything was able to be resolved thanks to the team at U Haul. Very simple and decently priced!
Ian S
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Catherine C
|
Overall Experience
Rating:
1.0
I had nothing but problems with staff from start to finish. They are rude, arrogant, and disrespectful to women. Had billing problems as well. They charged me a late fee when I was on automatic payment a time of two. No kindness or respect. I will never give u haul another penny for ANYTHING! They disrespected my Mother as well!! NOT ACCEPTABLE! She’s 67 years old!!!
angela p
|
Overall Experience
Rating:
5.0
Staff very helpful n professional
Alphonso B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Thomas S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Tamika B
|
First Impressions
Rating:
5.0
I enjoy the manager at this uhaul and the other workers they are friendly and helpful and always pleasant when assisting consumers
BETTY B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Carol F
|
First Impressions
Rating:
5.0
Thank You for keeping my items safe and secure.
I will definitely recommend you to my friends and family.
RACHAEL T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
VICKIE C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Val R
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Katrina J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gill L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
patrick R
|
Overall Experience
Rating:
2.0
I made a reservation for a 10x10 unit and one wasn't available when I arrived. I had to either up+size to a 10x15 at a higher rate or downsize to an 8x10 at a slightly lower rate. Turns out the 8x10 was too small whereas a 10x10 would have been just right and a 10x15 ridiculously over sized at a premium cost. I feel like it was bait and switch. I won't be staying long.
Ryan A
|
First Impressions
Rating:
5.0
Karl and crew are awesome
Ann T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Samuel O
|
Overall Experience
Rating:
5.0
Karl curry and his staff are amazing and I would recommend this place to anyone who need a storage unit. Thanks a lot guys. Aj.. A salty sailor
Albert B
|
Overall Experience
Rating:
5.0
Karl Curry (manager) and the team he assembled at the Lexington Park/Signature Drive location have to be the "best in the biz," as they say. The staff went above-and-beyond to make my U-Haul experience excellent in every way. From working with me on the front end to find U-Boxes and trailers, to pulling them out of storage at the end and placing them in a convenient location so the professional movers could pack my belongings in crates for an overseas move, to checking on us throughout to make sure everything was satisfactory... this is the standard by which every other moving/storage facility should be measured. Job well done. Highly recommend.
Patrick W
|
Overall Experience
Rating:
5.0
No problems at since the 2 years we had our storage unit friendly employees head boss was very nice and worked with us when we needed something
Kachasity P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Princetta J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Richard K
|
Overall Experience
Rating:
5.0
This experience was delightful. All around professionals.
Steven W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Isaac L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Richard K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
STEFANIE F
|
First Impressions
Rating:
5.0
Karl was awesome, very helpful and great positive attitude.
Kris C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jonathan C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tammy C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lonnie M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Onyx L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Wanda T
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Kimira C
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Faith J
|
Overall Experience
Rating:
2.0
Access to storage unit was limited and not convenient! After office hours access was limited to a people door which made it hard to move in or out of the storage unit.
Benjamin D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stacey V
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kenneth M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Katey B
|
Overall Experience
Rating:
5.0
A trainee helped me and she was very helpful! She needed Karl (managers) help a couple times but got through it great! Great facility!
George E
|
First Impressions
Rating:
5.0
Great service and by far the best storage facility in the vicinity. Top notch.
Thomas P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Samantha S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Keysha T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Timothy C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
rachel p
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Faith J
|
First Impressions
Rating:
5.0
Great experience!
Paul K
|
First Impressions
Rating:
5.0
Manager was amazing, very kind, helpful, and showed us where to go
Crystal B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Anthony M
|
First Impressions
Rating:
5.0
Karl curry the manager was extremely helpful.
Zachary B
|
Online Move In
Rating:
5.0
Very professionally and knowledgeable staff. Made the experience quite easy.
BEVERLEY H
|
First Impressions
Rating:
5.0
I was surprised that, having moved out the day after my monthly payment, there was no means of refunding the unused portion of the month. I have no doubt the contract is written that way and the service rep was in full compliance with it, but it seems petty and, after renting for a year, not a good -business practice to encourage a return customer.
Glenn C
|
Overall Experience
Rating:
5.0
Secure, comfortable climate, helpful staff. Great location!
William R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
gerry b
|
First Impressions
Rating:
5.0
Karl was was so polite and helpful. Walked me through the whole process. I think this is going to be the best storage place I have ever used.
Thank you!
DAWNA W
|
First Impressions
Rating:
5.0
This facility was a life saver.
Jeanette F
|
Overall Experience
Rating:
5.0
Ms.LEXI, from Lexington, and Mr. Curry, were very prompt and attentive to addressing my with my vehicle reservation, and my storage needs. Moving in my storage was made "easy breezy!" Mr. Curry was also very thoughtful in providing me with a space that was as close as possible to the entry way, as I'm a senior with knee issues. The only thing though (has nothing to do with them) is that the company would try to find something that address smoking. As Soon as I got in the truck, I could tell, that someone prior smoked 🚬, EEEWWWW ! I know they cleaned it, but that smoke smell !!!!!
Doreen N
|
First Impressions
Rating:
5.0
The staff was very helpful to me
Princetta J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Agnes T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kiara S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Jessica L
|
Overall Experience
Rating:
5.0
Very friendly staff.
SHARNIA S
|
Overall Experience
Rating:
5.0
The employees that checked me in were very professional and welcoming. The facility is very well maintained and safe. Great experience
Joel F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Linda M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Krista S
|
Overall Experience
Rating:
5.0
Love the professionalism snd great customer service!
Tammy M
|
First Impressions
Rating:
1.0
False advertisement, unhelpful staff, and UNRELENTING emails! Stop! I am not your customer. I took my business elsewhere and told you that in my review! Next email and i am putting up public reviews.
MICHAEL T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Rachel H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TATIANA M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Terika K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Amy W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Andy N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
krystal j
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
john m
|
First Impressions
Rating:
1.0
I reserved a 10x20 unit to store my 3 br house goods in. Upon arriving (three days before my goods are delivered) i was informed that my reservation was not available and that this storage facility doesnt even have a 10x20 space, that they use a 10x15 and a 10x5 to make it that large. Also, there were no 10x15 available, so i needed to get THREE units to get the dame footprint as a 10x20... this would not work for me as i have large items that are longer than 10 feet. The staff seemed un-caring and unhelpful. I ended up paying more at a competitor storage facility for a 10x20 that wasn't falsely advertised. Also, i dont own a unit here and i am getting pelted with emails, STOP!
MICHAEL T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
HELEN N
|
First Impressions
Rating:
5.0
Very clean and we'll organized
Michael D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kachasity P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kevin C
|
First Impressions
Rating:
5.0
No headache no hassle!!
Jewel W
|
Online Move In
Rating:
5.0
The facilities are well-managed and very clean. Every interaction I have had with staff has been positive. Everyone is very helpful and I am very appreciative of their great service.This is a great facility. Thank you!
Timothy K
|
Online Move In
Rating:
5.0
THANKS SO MUCH FOR ALWAYS BE A GREAT U-HAUL PLACE FOR ALL OF MY NEEDS! KEEP UP ALL THE GOOD WORK LEXINGTON PARK TEAM!
RAYNARD F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dolly G
|
First Impressions
Rating:
5.0
Just excellent!
Tymotheus P
|
First Impressions
Rating:
5.0
Very helpful reps on-site. Appreciate the attention to detail provided in the walk through of the facility.
Paula M
|
First Impressions
Rating:
5.0
Phillip took the time to explain all of my options and was sensitive to my requirements. Then today, Samantha was very helpful updating my account’s insurance requirements.
I look forward to my next visit.
George S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Renee C
|
First Impressions
Rating:
5.0
Polite staff..young white man..forgot name..really impressed me. All staff was great.
Carol F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brent H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
SHAUNTIA W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DANIELLE M
|
First Impressions
Rating:
5.0
Awesome knowledgeable staff.
Rodney M
|
First Impressions
Rating:
5.0
Very good experience.
Highly recommend.
John C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Antonio P
|
Overall Experience
Rating:
5.0
Superb service
Barbara S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Stephanie B
|
Overall Experience
Rating:
5.0
The staff was very helpful and friendly. They explained everything I needed to know about storing my things there. I would recommend this facility to anyone who needs to utilize their services. They were professional and went above & beyond to be helpful,
Joy T
|
First Impressions
Rating:
5.0
Was the cleanest facility that I have ever been in and the staff was friendly, helpful and efficient.
Karen G
|
First Impressions
Rating:
5.0
Want to make sure Karl is recognized as he went above and beyond when there was a mix up in our storage space reservation. Karl showed what it means when it comes to taking care of the customer.
Thank you Karl!!!
William L
|
First Impressions
Rating:
5.0
The staff was so helpful and friendly and I have been recommending your facility to anyone looking for a good self storage company. You will definitely have my business for any future packing, moving or self storage needs. Thank you so much for your help!
Mary R
|
Overall Experience
Rating:
5.0
Great staff, easy move in process, nice facility.
Darren B
|
First Impressions
Rating:
5.0
Great Staff !
Very nice facility.
A+
John C
|
First Impressions
Rating:
5.0
Samantha really did a good job showing me the units
Larry C
|
First Impressions
Rating:
5.0
Excellent customer service. Quick and easy process.
Latica M
|
First Impressions
Rating:
5.0
Karl and Joseph were fantastic. Hire more like them.
Re: the truck rental, I declined the hand truck and bag of blankets — twice — and yet, there they were, attached to the entrance of the back of the truck, taking up space and in the way of loading items, particularly long items that had to be lined up. Very inconvenient and irritating since they could not be removed without incurring charges.
Glenn C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
adaryll f
|
Overall Experience
Rating:
5.0
Greta service and friendly!
DARREL P
|
First Impressions
Rating:
5.0
A nice new facility with easy access to units. Very friendly staff.
bryan f
|
First Impressions
Rating:
4.0
Check in process causes the alarm to go off every single time you swiped the card, didn't quite understand why. That defeats the purpose of the alarm system, especially since the second time I was there, I forgot to check in, and the alarm actually was triggered at my unit, but the employees didn't seem to care to check in at any point, or send an alert via email/text.
Richard S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
John C
|
First Impressions
Rating:
2.0
Ill try again and see if im treated the same.
Not the cleanest or friendliest
Trentia B
|
First Impressions
Rating:
5.0
Staff was wonderful and helpful answered all our questions and very pleasant
samantha r
|
First Impressions
Rating:
5.0
Bryan and his team were very professional and accommodating to anything I needed. My wife and I will be moving again within the year and we will make sure to use this U-Haul for whatever we need.
John H
|
Overall Experience
Rating:
5.0
Outstanding customer service. Extremely professional and hard working staff. "U-Haul" was the smoothest part of my move. Thank you.
Patrick o
|
Overall Experience
Rating:
2.0
This was a good program until it was time for my pickup.
Reserved a pickup time of 10 am 2 hours after opening time at the attendants request. Arrived 0945 and was told by one of the attendants tha
Eddie E
|
Overall Experience
Rating:
5.0
Great staff to work with thanks so much
marlenen a
|
Overall Experience
Rating:
5.0
Easy to locate and maneuver around the facility. Staff was super nice and helpful! Only issue I had was the fact there’s still no storage units
Merry L
|
Overall Experience
Rating:
5.0
The staff was professional and very helpful. Every time we go they remember our names and make us feel important. I truly could not be more pleased with my experience.
