My visit was perfect. Thank you.
RYANPATRICK C.Customer Reviews for U-Haul Moving & Storage of Lincoln Park
3175 S Fort St
Detroit,
MI
48217
(N Of Outer Dr)
(N Of Outer Dr)
Services at this Location:
Contact Us
3175 S Fort StDetroit, MI 48217
(N Of Outer Dr)
Services at this Location:
Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Customer did not leave a comment.
Rhonda W. | Overall Experience- Rating:
- 1.0
A lot
Tamika J.- Rating:
- 5.0
Customer did not leave a comment.
Regina C. | Overall Experience- Rating:
- 3.0
If they use you much as I do give some kind discount
stanley C.- Rating:
- 5.0
Customer did not leave a comment.
Sonja F. | Overall Experience- Rating:
- 3.0
Just wish I would of had the uhaul I rented on Thursday be available it was not and had to switch my date around to accommodate my customer and move her Saturday. I ended up eating the truck cost. I got a 50$ credit but still had to pay outta pocket which is not ideal when you run a business.
ALEXANDER MICHAE L.- Rating:
- 5.0
The staff was very friendly and patient with me. I had to keep extending the uhaul rental. I had no problems keeping it for 2 extra days.
Marie T.- Rating:
- 4.0
Customer did not leave a comment.
carol T.- Rating:
- 5.0
The general manager or team leader can be rude i asked a question hows your day she come back it is what it is.
Tonya M.- Rating:
- 5.0
The truck I used need to get Maintenance
MOHAMED ABDURAB A.- Rating:
- 4.0
Customer did not leave a comment.
HEIDI H.- Rating:
- 4.0
Customer did not leave a comment.
STEVEN DERRIS J.- Rating:
- 1.0
Too costly and should not be hourly
RONDA LYNN B.- Rating:
- 5.0
Tammy makes sure everything is in working order trucks always clean the staff is very friendly been doing business for years and enjoyed going into the Fort Street U-Haul in Detroit thank you very much we can't do it without U Haul we are a food bank we give away food to over 300 families every two weeks and we appreciate renting the trucks from U Haul to make our food bank a success and it does thank you have a great day
John M.- Rating:
- 4.0
Customer did not leave a comment.
DARYL P. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Carmen L.- Rating:
- 5.0
Awesome place and helpful
Candice M. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
MOHAMED MOHSEN-M S.- Rating:
- 5.0
Customer did not leave a comment.
STEVEN JAMES G.- Rating:
- 3.0
Grate
PHILIP EDWARD P.- Rating:
- 5.0
Customer did not leave a comment.
Brittany I.- Rating:
- 5.0
More accuracy on start millage. Drove 105 miles on Transit van put 8 gallons of fuel but they charged me $16.82 for five more gallons. I don't believe a transit with 4700 miles gets 7 miles to gallon so evidently the starting fuel level was incorrect. You can put that money back on my Surge card or mail me a check please.
Douglas S.- Rating:
- 5.0
very helpful and knowledgeable about equipment abundant supplies available
KATHRYN JO S.- Rating:
- 5.0
Please Keep up the great service
steven G.- Rating:
- 1.0
Worst experience I've ever had not only was this manager very unprofessional she charged me extra fees and for another day after i returned the uhaul just because she was mad I turned in the truck before she closed and she charged me for another day and also for turning it in after hours which I did not I made a complaint with customer service and they never called me or refunded my money she screamed things that were very unprofessional to my fiancé and hung up on him because we did not turn the truck at the time she wanted because she rented it out to someone else I've been in customer service for 15 years and never met someone so unprofessional in my life never again will I use uhaul
ASHLEYANNE O.- Rating:
- 2.0
I paid for more miles than I used and never received a refund that the clerk said I'd receive once they checked the truck in.
RANDY LEE G.- Rating:
- 5.0
Customer did not leave a comment.
Jaclyn F.- Rating:
- 5.0
Customer did not leave a comment.
Jacqueline J.- Rating:
- 5.0
Nothing. The staff and service was excellent at their job.
JOHN CHRISTOPHER J.- Rating:
- 4.0
Customer did not leave a comment.
ANGELA JEAN P.- Rating:
- 5.0
Employ. More staff
JOHN BAPTISTE V.- Rating:
- 5.0
Everything went well I'm lucky that I am a multi time renter so all my information was in there which made things go a lot quicker thank you
TODD HOWARD Y.- Rating:
- 5.0
We love using U Haul Fort Street location Tammy is the best she always has my truck ready we rent it twice a month a 20 foot truck for our food bank we give away free food to over 300 families We Couldn't Do This With out UHaul you are the Best
Stephanie R.- Rating:
- 1.0
Hire responsible employees that would care to do there job professionally.
Cassie H.- Rating:
- 5.0
difficulty with the uploading of the driver's license and getting a decent picture of the dashboard to verify gas level and mileage.
GREGORY JAMES T.- Rating:
- 1.0
My u-haul was stolen, I filed a police report and talked to the head quarters of u-haul and they said I was able to get a replacement. I go to a u-haul establishment and the manager was not reasonable with me. I've heard plenty of complaints about this place. Everything was out of my control and she still wanted to basically rob my account knowing I didn't have any money. Do not get a u-haul. Save up for a truck. Don't trust these people!!!!
Linda R.- Rating:
- 5.0
Nothing it's was a good used
RENAUDD LEWIS-QU B.- Rating:
- 5.0
My agent Tammy was so helpful, she really made the project easy and was most accommodating, suggested supplies needed to make our delivery a success, supplies we were able to purchase at her location. Many thanks for your service
CARLTON LEON D.- Rating:
- 5.0
Customer did not leave a comment.
CRAIG STEVEN B.- Rating:
- 1.0
The rude employee rented me a uhaul (1st off a size smaller than I was told I was getting, but fine) however it wasn't even functioning properly (odometer not working, and gas, mph and rpm all were reading 0 while I was driving) just to mention a few things. Not sure how they expect people to drive if the mph stay at 0. When I left the place I took a picture of the fuel pump 3/4 full and not full. And returned it at the same 3/4 after fueling it back up. I let them know about this during my return and they charged me $31 for fuel not being full. Despite me putting in 25$ to get it up to 3/4 full. And I didn't even get to complete my move because I couldn't safely drive to my destination and had to pay people to help me with their vehicles to unload the items from the uhaul into their cars and to my new house. Cost me almost $100 and I didn't even get to use the uhaul to get to my destination. Not to mention I had to unsafely drive back to the uhaul place to return it from where I had to pull over because the electrical wasn't working. I literally could have died driving this vehicle. And on top of it I'm being charged for a vehicle that should have never been rented out to a customer. This vehicle needs to be taken off the lot before it kills someone!!!
RILEY CAITLYN T.- Rating:
- 1.0
Customer did not leave a comment.
BRYANNA ASHLEY S.- Rating:
- 4.0
We've rented from this U-Haul before. We always receive great service. Tammy the manager is always a great help and always works with trying to accommodate our schedule. We will definitely rent from this location when the need arises.
margaret H.- Rating:
- 5.0
Great service and very clean equipment. Highly recommend this uhaul business
Gregory L.- Rating:
- 1.0
I would have to say this was my worst experience I have ever encountered, had some issues with the app, I am a longtime ongoing customer I know the app well, had to go in, the lady there was coughing all over the place with no cover over her nose, and 15 min later I got to the desk to get the van, she was the rudest person I have ever dealt, with, she made a error on my paperwork and told me to shut it and says I will fix it, now 30 minutes in, she still cant fix it and blames me, van was extremely dirty and has not been cleaned in awhile. I will NEVER go back to that location again. She needs to be fired for how she talked to me and treaated me. I am a 57 year old professional and was humiliated in front of 6 other people in line. I am also letting the health dept she is coughing excessively and her nose is not covered.
CLAUDE JOSEPH-ED C.- Rating:
- 5.0
It was fast and convenient. Reasonable prices and the lady that helped me really did her job
CASSANDRA DEANNA B.- Rating:
- 5.0
Customer did not leave a comment.
marvin D.- Rating:
- 2.0
It took over 1 1/2 hours and two phone calls to get my equipment logged in as returned. With my notifications sent to me two hours after returning my rental. At the time I returned the trailer, I asked for a signature that it was returned from the yard attendant who said they would email me the confirmation receipt. I left the location without proof that I returned the trailer. It took two hour before I received my confirmation. And it was 90 minutes after I physically returned the trailer that it was recorded as being returned in your system.
LAWRENCEJOSEPH I.- Rating:
- 5.0
Customer did not leave a comment.
DARRYL C.- Rating:
- 5.0
Customer did not leave a comment.
Rickey S.- Rating:
- 2.0
Woman at register was very rude and not helpful.
HENRY MICHAEL S.- Rating:
- 2.0
Wasn't able to return rental via phone d/t U-haul not being able to find my location
AMYSUZANNE R.- Rating:
- 5.0
Customer did not leave a comment.
ANGELIC RENEE Z.- Rating:
- 4.0
The only problem was that the cargo light did not work. Other than that, all was good.
Roy C.- Rating:
- 5.0
Didn't really see anything that needed improvement upon.
JOHNNY DUNCAN B.- Rating:
- 1.0
Inaccurate start mileage start mileage was 69 miles, end 100 miles
Anthony L.- Rating:
- 3.0
Customer did not leave a comment.
monica y. | First Impressions- Rating:
- 4.0
I always have a great experience at this location, if any errors they'll fix them.
MADINA ONI G.- Rating:
- 5.0
Customer service was exelaint. Thanks
DEAN ROBIN C.- Rating:
- 4.0
Customer did not leave a comment.
TANYA RENEE S.- Rating:
- 5.0
Customer did not leave a comment.
KEYANA MARQUISE B.- Rating:
- 5.0
Customer did not leave a comment.
TIFFIANY DIANA C.- Rating:
- 3.0
The representative at the office I went to was not nice. I understand people have bad days but it was my first time going and I didn't deserve that
MARTA ALICIA H.- Rating:
- 5.0
Great service and equipment. Top of the line!! Thank you Ms. Tammie.
KAREN ANN G.- Rating:
- 5.0
Customer did not leave a comment.
LATISHA RENEE F.- Rating:
- 5.0
Just trully loved the attendants. Tammy looks out for you.
Marcia T. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
ROBERT FRANCIS W.- Rating:
- 5.0
Customer did not leave a comment.
Angela P.- Rating:
- 5.0
Customer did not leave a comment.
michael C.- Rating:
- 4.0
Customer did not leave a comment.
darren B.- Rating:
- 5.0
Customer did not leave a comment.
LINDA LEE C.- Rating:
- 5.0
Customer did not leave a comment.
STEPHANIE DIANE P.- Rating:
- 5.0
Customer did not leave a comment.
Oscar G.- Rating:
- 1.0
I was charged extra and don't know why I was under my miles and the truck was brought back with the same amount of gas
JOSEPH LIONEL D.- Rating:
- 5.0
Customer did not leave a comment.
KAREN ANN G.- Rating:
- 5.0
Customer did not leave a comment.
ANTHONY LYNN S.- Rating:
- 3.0
I will have to complain then that the service when I took the trailer was excellent. Then when I turned the trailer over, no one helped me untie it. I brought the trailer back at 6 pm. While on the invoice the return time is 10:41 am I will complain. This is not the first time that this has happened.
Olivier L.- Rating:
- 5.0
Everything was fine.
Tom M.- Rating:
- 5.0
Customer did not leave a comment.
Aaron M.- Rating:
- 5.0
Great place Great service
MARIA DELALUZ D.- Rating:
- 5.0
Excellent job
MARIA DELALUZ D.- Rating:
- 5.0
Customer did not leave a comment.
Leonard C.- Rating:
- 5.0
Customer did not leave a comment.
Ricky E.- Rating:
- 3.0
More of a selection in the truck sizes
JASHUNDRA NICOLE N.- Rating:
- 5.0
Clean vehicle, easy pickup and drop off
alan A.- Rating:
- 4.0
Customer did not leave a comment.
MICHAEL LUMAS L.- Rating:
- 5.0
Customer did not leave a comment.
RONALD GENE L.- Rating:
- 4.0
More check-in staff.
Wanda S.- Rating:
- 5.0
Mrs tammy and her staff was very helpful and knowledgeable. I will always come to this location. Because of the personal service they offer to the community. Keep up the good work. It will always pay off in the future.
KENTON WESLEY H.- Rating:
- 5.0
The young girl at the front desk was very pleasant!
DEBRA ANN S.- Rating:
- 5.0
Customer did not leave a comment.
CHRISTINA MARIE R.- Rating:
- 5.0
Customer did not leave a comment.
CHRISTINA MARIE R.- Rating:
- 4.0
Customer did not leave a comment.
Heather S.- Rating:
- 5.0
Good
andre H.- Rating:
- 5.0
Customer did not leave a comment.
andre H.- Rating:
- 5.0
Customer did not leave a comment.
James H.- Rating:
- 4.0
Customer did not leave a comment.
Miguelangel R.- Rating:
- 5.0
Customer did not leave a comment.
Kaleena S.- Rating:
- 5.0
Customer did not leave a comment.
Lorenzo S.- Rating:
- 4.0
Customer did not leave a comment.
YASMINE MARIE-AN H.- Rating:
- 5.0
Great service- no issues - would rent from there again!
Christopher M.- Rating:
- 5.0
Customer did not leave a comment.
AHMAD CHEHAB A.- Rating:
- 4.0
Truck was in need of repairs. Brake pedal fell to the floor while braking. Power steering didn't work for most of the rental. Employees were professional, helpful, and friendly.
Raymond M.- Rating:
- 5.0
Explain equipment better. Had to figure out how to secure Vehicle to trailer myself. Low 6-12-24 hour rental periods.
Corey M.- Rating:
- 5.0
Customer did not leave a comment.
ANNE MARIE H.- Rating:
- 5.0
Customer did not leave a comment.
Justan R.- Rating:
- 1.0
Have spare keys
Juan V.- Rating:
- 3.0
Customer did not leave a comment.
David H. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
joesph s. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Candice a. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
kaith b. | Overall Experience- Rating:
- 5.0
they went beyond helpful I had a piece of furniture couldn't move showed easier way to move it and helped thank you so much
Loretta R. | Overall Experience- Rating:
- 5.0
I love the lady who runs this office!
Leslie G. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Tasha A. | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
kristie H. | First Impressions- Rating:
- 5.0
I want to thank you for all you done for me and my things
latsha a. | Overall Experience- Rating:
- 5.0
Great customer service.
katrina h. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Linda A. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Clyde R. | Overall Experience- Rating:
- 5.0
I must say for 3 years I had no problem. Very very clean I also take pride in that. Thank you. Great faculty.
Valencia D. | Overall Experience- Rating:
- 5.0
The storage unit was amazingly clean and well maintained, not one spider or critter. The staff was friendly and professional in assisting me with my unit needs especially with the winter weather when the locks and Hardware my freeze or rust.
Jennifer B. | Overall Experience- Rating:
- 5.0
I rent for four year do to fire never had problem with staff or build wish it had a elevator thanks for your great service
denise c. | Overall Experience- Rating:
- 5.0
Great ppl great attitude and great customer service
David R. | First Impressions- Rating:
- 5.0
I was very satisfied thank you very much Tammy and all the people who work at U -Haul in Lincoln Park Michigan Keep up the great JOB
Juanita J. | Overall Experience- Rating:
- 4.0
The older caucasian lady was very grumpy......
CYNTHIA H. | Overall Experience- Rating:
- 1.0
Tammy is a liar and she’s disrespectful I have a video of her disrespecting me and lying on me then evicting me for no reason!
Antoine B. | Overall Experience- Rating:
- 4.0
Good.
Laron J. | Overall Experience- Rating:
- 1.0
Get not gain excess to storage unit because electrical problem with code lock can I get in after 5pm
Lashawnda M. | First Impressions- Rating:
- 3.0
Just needs a little more cleaning up around the back area where I utilized due to it looking unclean in that area only. Other than that it was a good experience...I thought first months were free?
PATRICIA S. | Overall Experience- Rating:
- 1.0
The staff was laughing about my reservations being messed up then had the wrong storage unit for me which had me there for over 2 hours. Called the general manager Tammy she just as rude as her staff
Shamonik W. | Reservation- Rating:
- 5.0
Staff was very helpful and friendly.
brian d. | Overall Experience- Rating:
- 5.0
Good service.
tara l. | Reservation- Rating:
- 4.0
Jarrod was very helpful!
Linda D. | Reservation- Rating:
- 3.0
For the amount of space i was paying for it dod not accommodate my items stoted and eventhough i had 24 hrs access to my storage it was limited to my usage and there is not one elevator available
Urena G. | Overall Experience- Rating:
- 2.0
Unorganized young tall white guy very rude, not helpful at all . Fort street location
Winifred H. | Overall Experience- Rating:
- 5.0
This is my favorite uhual to come too.
LATOYA S. | Overall Experience- Rating:
- 5.0
Great Customer Service
Tina W. | Reservation- Rating:
- 1.0
I rented a storage unit for over 4 yrs. After I paid for a uhaul truck to move my items out the storage unit the staff informed me they lost my key and made me pay for a locksmith. Rude/bad service.
CARLITA B. | Overall Experience- Rating:
- 5.0
Thanks
Marcia M. | Overall Experience- Rating:
- 5.0
No problems.
MICHEL D. | Overall ExperienceAdditional Services at this Location
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