Customer Reviews for U-Haul Moving & Storage of Lindenwold

1303 reviews

611 Blackwood Clementon Rd   Lindenwold, NJ 08021
(1/4 mile east of Laurel Road)

(856) 627-5888

Location Hours

  • Mon-Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(856) 627-5888

611 Blackwood Clementon Rd
Lindenwold, NJ 08021
(1/4 mile east of Laurel Road)

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The staff at the facility are always helpful. Over the years, I have used this particular U-Haul to buy moving supplies, to rent storage units, and to rent trucks. The manager's name is Janet and she is pleasant and professional. I would highly recommend this facility.

Carolyn S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carolyn S. 
Rating:
4.0

My uhaul Truck rental & Storage unit was very convenient for my moving & storage needs.

Irene L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Vincent M. 
Rating:
5.0

Customer did not leave a comment.

Francis F. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

Very friendly service. The whole experience went very smoothly.

Jack D. 
Rating:
5.0

Very helpful and pleasant staff. Appreciate my information from previous rentals being available to expedite current rental.

Frederick A. 
Rating:
5.0

Extremely nice people!!

jeffery l.  |  Overall Experience 
Rating:
5.0

Trish is awesome!!! Very professional, friendly, and addressed all my needs!!

Shakira H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer I.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
4.0

Customer did not leave a comment.

Rudy R. 
Rating:
4.0

Customer did not leave a comment.

michael h.  |  Overall Experience 
Rating:
4.0

Staff at this Lindenwold location should be the model for the other staff members in the organization. Thank you for such a great experience. Happy Customer

Derrick L. 
Rating:
4.0

Customer did not leave a comment.

MIKE NUZZO T.  |  Overall Experience 
Rating:
5.0

Great place to do business with.

Daniel M.  |  Overall Experience 
Rating:
5.0

Always a pleasure to work with this office!!!

Tammie D. 
Rating:
5.0

The ladies in the office was wonderful.

marnita m.  |  Overall Experience 
Rating:
4.0

Confirm the size of truck is the best for what I have to haul. And not to change my order.

Deborah J. 
Rating:
5.0

Online checkin process was cumbersome.

Philip P. 
Rating:
5.0

They had a big sign in the truck front windshield. We had to remove this to drive the truck. I think that should of been removed for us. We made a reservation and they knew we were renting the truck

andrea P. 
Rating:
5.0

Customer did not leave a comment.

Marque M. 
Rating:
4.0

When the truck is in the shop ensure that they are checking the tires for nails before they release the vehicle. Other then that everything else was great!!

Kenneth C. 
Rating:
5.0

Customer did not leave a comment.

Valerie R. 
Rating:
5.0

The customer service I received was fantastic.

Nicholas C. 
Rating:
5.0

Renting the truck was a success. However, I booked movers through Uhaul. I used Mike's moving company. It was a horrible experience. They send two very young inexperienced guys. They were suppose to move my mom from a 1 bedroom senior complex to another apt in 2 hours. They moved extremely slow and was very unsure if what they were doing. In 2 hours all they got on the truck was 3 mattress, few boxes and one couch. I have a fractured foot and my mom is elderly we ended up moving things ourselves because they were nowhere done Their services were horrible.

Antoinett T. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
5.0

Too much picture taking for return

Kelly M. 
Rating:
5.0

I would like a full refund. I paid out way more money changing my equipment and location due to uhaul assigning my pick up location in another state

Takiyah S. 
Rating:
5.0

They were very helpful and pleasant all the time .

Nelson M. 
Rating:
5.0

The lady at the front desk was very pleasant and helpful.

Derkeisha R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nelson M. 
Rating:
3.0

Tell people about your other fees, security fee and environmental fee was never mentioned. Not an ethical way of doing business.

Michael O. 
Rating:
3.0

Charged $7.50 for fuel after filling the truck back to the proper level it was received. This was after having to travel to this location since 1201 Hurffville Rd, Deptford NJ 08096 overbooked trucks and did not have a truck for me at my scheduled time slot.

James C. 
Rating:
3.0

Improve your website's info on available truck inventory at your locations. This is second time I have moved with U-haul and picked a truck at the location closest to me only to then be told the following day that I had to go 3 towns over to a different location and double my total trip. At this point it seems like it is done on purpose to force customers to drive longer distances and pay for that extra mileage. Also, it took me 20 minutes the morning of to be “approved” while I was waiting for the code to access the lock box for the keys to the truck. When I called customer service they said that was normal. When I asked why they do not notify customers about that wait time I was told it would not make sense for U-haul to tell customers they are going to have to wait. I would have appreciated the notice so I could have planned to be waiting into my morning instead of then having to rush around before the help arrived for my move. Or better yet, allow the steps for the approval to be done ahead of time so it is a much shorter process to access the keys.

Zachary H. 
Rating:
5.0

Customer did not leave a comment.

Eric R. 
Rating:
5.0

Was afraid of driving that big van, and it was like driving a brand new car. Very smooth. Good stopping action. And all the amenities. The process inside the office was good and clean. The person behind The counter was courteous and professional

Gayle G. 
Rating:
5.0

Customer did not leave a comment.

Morgan H. 
Rating:
3.0

Customer did not leave a comment.

norbu L. 
Rating:
5.0

The manager Janet and her representative Trish were excellent they both were nothing short of angels. They both are exceptional employees. I'd use and recommend this site to any and everyone.

Keysha B. 
Rating:
5.0

Customer did not leave a comment.

Brian E. 
Rating:
5.0

Customer did not leave a comment.

Solomon B. 
Rating:
5.0

Its good just the way it is

Virginia G. 
Rating:
5.0

Customer did not leave a comment.

Shawnelle W. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

Nothing at this time

Celeste H. 
Rating:
5.0

Trish was extremely nice and helpful. Great price

Edward H. 
Rating:
5.0

Everyone at this location was pleasant, helpful and kind.

Patricia E. 
Rating:
5.0

Staff was very pleasant and helpful

Frederic D. 
Rating:
5.0

very professional

Brandon H. 
Rating:
4.0

Customer did not leave a comment.

Angela G. 
Rating:
5.0

Nothing staff was very friendly best experience I've had renting a truck

Caryn P. 
Rating:
5.0

Trish and Janet were the best. They both did everything over n beyond their job. I would rent here over n over again n yes I would recommend them both. Trish was so quick in coming out when I pulled in to check the vehicle out so I could go on with my day. It was 5 minutes or less to be on my way to my own place. They were happy for me n wished me luck. Trish even warned me of the storm because I had rented a van. That was friendly n kind to think about my move. U need more people like both of them

Lori S. 
Rating:
5.0

Customer did not leave a comment.

Angela J. 
Rating:
5.0

The light inside of the truck was missing. So we were stuck to move with limited lighting. There were no lights on by our storage unit either. Not good

Maya H. 
Rating:
5.0

Very helpful staff. Whenever I called with a question u guys answered promptly ty

vivian m.  |  Overall Experience 
Rating:
1.0

Dirty inside. They took my money. Even after I drop it if before 9pm.

Dawn T. 
Rating:
5.0

Thank you for Accommodating us so quickly on the day we needed a truck

Lynn B. 
Rating:
5.0

Helpfull!!, clean, great customer service!! Felt like they care about me need!! Show me the storage before I purchase. They really care about the customer. Definitely will recomanded this place, and will come back to this location

amir a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Natasha G. 
Rating:
5.0

Keep Janet and Trish!!!!!

Van C. 
Rating:
5.0

Everything was wonderful the associate was great. We were in and out very quickly..

Judge W. 
Rating:
3.0

Need to get your reservation system straight. Booked a truck for a location right around the corner from my house just to show up and be told that uhual switched my location, but never informed me. The employee had to call around looking for a truck that matched my order. I ended up being 45 minutes late to my pick up address. Very subpar service on uhual part...

PRINCESS K. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
4.0

Customer did not leave a comment.

Jacob F. 
Rating:
4.0

Customer did not leave a comment.

Nneoma O. 
Rating:
5.0

Customer did not leave a comment.

Kristyn C. 
Rating:
5.0

Nothing at all.very courtesy an polite and accommodating me on my truck pick

MYRTLE H. 
Rating:
3.0

Customer did not leave a comment.

Jafaru S. 
Rating:
5.0

Customer did not leave a comment.

Ronna L. 
Rating:
4.0

Customer did not leave a comment.

Millicent D. 
Rating:
5.0

Friendly and informative service

Daniel M.  |  First Impressions 
Rating:
5.0

The staff here are amazing ... thank you so much for making my experience less stressful. Be well !

Qadriyyah M G. 
Rating:
5.0

Customer did not leave a comment.

Shannon B. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

david W. 
Rating:
3.0

Customer did not leave a comment.

Lorraine W. 
Rating:
4.0

Customer did not leave a comment.

Jordan Z. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline C. 
Rating:
5.0

Lady iin charge very nice the whole experience went smooth as I have sworn my last move ????

KATHLEEN G. 
Rating:
5.0

Everything was fine but I never received an email of my final charges and receipt.

Shakiel L. 
Rating:
5.0

Customer did not leave a comment.

Mike P. 
Rating:
5.0

Janet and Trish are fantastic! Always available to help, answer questions or help figure out what you need for your move or in my case, multiple moves. Thank you!

Leroy H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kareem k.  |  Overall Experience 
Rating:
5.0

The rental truck very old, I think it needs to be replaced

Alfonso A. 
Rating:
3.0

Customer did not leave a comment.

Aarren B. 
Rating:
5.0

Customer did not leave a comment.

Darlene C. 
Rating:
5.0

Customer did not leave a comment.

Francisco R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francisco R. 
Rating:
5.0

Customer did not leave a comment.

Leroy H. 
Rating:
5.0

Customer did not leave a comment.

Gregory G. 
Rating:
5.0

Janet and team are great. I’ve work with them previously which brought me back. Always a pleasure and they’re very helpful.

Leroy H.  |  Overall Experience 
Rating:
5.0

Your U-Haul representative was so pleasant, professional and helpful!!! It was a true pleasure. I'd use that location again without hesitation! Wonderful!

Edward R. 
Rating:
5.0

Customer did not leave a comment.

Anthonyt D. 
Rating:
5.0

Customer did not leave a comment.

Maribel P. 
Rating:
5.0

Wonderful experience what do U-Haul in Lindenwold they were very helpful and courteous and you can't beat the price thank you very much

Kathleen L. 
Rating:
5.0

Customer did not leave a comment.

Tanicka M. 
Rating:
5.0

Customer did not leave a comment.

Juan C. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

Lashawn S. 
Rating:
5.0

You can use this center as a model to other centers that need help.

Richard L. 
Rating:
5.0

The truck needed new wiper blades really badly! The driver's side had pieces of the blade sliding around on the windshield. Didn't really clear the rain off the glass.

David A. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
5.0

The mobile pick up process could have been faster and more friendlier to use. The truck was not easily accessible so I was not in and out how I planned on. If they knew someone had reservations for 10:30am the truck should have been pulled up. I had reservations for 10:30am but I didn't leave the site until 10:52am cutting into my time to be back by 3:30pm.

Ebonee B. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Janet and Trish are the best! During my six plus years as a customer there was never a time they weren't friendly, informative, and always willing to assist any way they could. Great to work with!

DELORES B.  |  Overall Experience 
Rating:
5.0

Love, love, love this location! These ladies are awesome! Top notch customer service. Thank you for a wonderful experience.

Carolyn F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

Brandee G. 
Rating:
5.0

Gave me the wrong truck at first had to go back and exchange it

Carrieann G. 
Rating:
4.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

Patrick E. 
Rating:
5.0

Every thing is very good now....no changes required!

Thomas D. 
Rating:
5.0

Great People to work with

Thomas D. 
Rating:
5.0

No issues at all !!

ERIC C.  |  Overall Experience 
Rating:
5.0

Not the fault of the location - but returning the truck after hours and having to use the app in the pouring rain was not cool I will say that I have rented many uhauls in the past for my business and this location has very well maintained equipment - the app won't stop me from returning but found it to be an inconvenience

Jeffrey S. 
Rating:
5.0

Overall, it was a pleasant experience.

Joseph K.  |  Overall Experience 
Rating:
5.0

No improvements needed both employees that worked that day were of great help to make my move as easy as possible

Alyssa R. 
Rating:
5.0

Although, I was locked out of my unit for late payment and was extremely upset that uhaul didn’t want to work with me on a payment arrangement. The facility was clean, and the workers did their jobs.

Vannesa S.  |  Overall Experience 
Rating:
4.0

Satisfactory service.

Eric S.  |  Overall Experience 
Rating:
5.0

Very pleased with the manager has been using this facility for years because they has always treated me with a lot of respect.

MARITZA R.  |  Overall Experience 
Rating:
5.0

Wonderful Staff... Visit was a Good Experience and will Recommend Facility to others and will return if in the area again. Thank you Lindenwold Staff.

KEEYAHMA M.  |  Overall Experience 
Rating:
5.0

Staff was helpful and friendly even when an issue occurred due to a new system update it was resolved quickly.

timothy t.  |  Overall Experience 
Rating:
5.0

The start at this facility were always courteous and willing to be of assistance. I had no issues with any of the services provided.

Eduardo H.  |  Overall Experience 
Rating:
5.0

It was a good experience, in and out and professional.

david R.  |  First Impressions 
Rating:
5.0

Trish was the best...very helpful

William L.  |  First Impressions 
Rating:
5.0

Everyone was nice.

flora n.  |  Overall Experience 
Rating:
5.0

Great work

Rosario C.  |  Overall Experience 
Rating:
5.0

I have dealt with U-Haul for years and never had a problem. Always clean always helpful.

RODNEY S.  |  Overall Experience 
Rating:
5.0

Very clean & accommodating with all our needs.. Thank you

cindy kevin d.  |  Overall Experience 
Rating:
5.0

Being going here for years they are always great and easy to work with

RICHARD R.  |  Overall Experience 
Rating:
5.0

Excellent service

Ashley M.  |  Overall Experience 
Rating:
5.0

6years and no party or gift when we moved out!! LOL

THEODORE G.  |  Overall Experience 
Rating:
5.0

I have no complaints. Everything was great!

MICHELE G.  |  Overall Experience 
Rating:
5.0

Customer service was excellent.

BERNADETTE T.  |  Reservation 
Rating:
5.0

I had a climate controlled unit for 3 years. The rate was very reasonable, the access convenient. The manager was very friendly and helpful! I would use definitely use them!

CHRIS-ROSS B.  |  Overall Experience 
Rating:
4.0

N

Kristen M.  |  Overall Experience 
Rating:
5.0

They are all very caring and work with you as much as possible great manager Jenna she should own that place she runs it so well ! She helped me out for months and made me a very happy customer😍😍😍

Tationna K.  |  Overall Experience 
Rating:
5.0

I recommend your company and it's deals and I rices to everyone

Shari R.  |  Reservation 
Rating:
5.0

Janet goes over and beyond to provide outstanding customer service.

SANDRA K.  |  Overall Experience 
Rating:
5.0

Janet is the best, i love the service that I receive from this U-Haul! Everyone there treat you like family and go up and beyond they duties! I really appreciate that!

stephanie m.  |  Reservation 
Rating:
5.0

The staff and all that worked at this location was super helpful and delightful

Qadriyyh G.  |  Overall Experience 
Rating:
5.0

This place is amazing. I would recommend this to anyone.

Mariecia W.  |  Overall Experience 
Rating:
5.0

Great service

jorge l.  |  Overall Experience 
Rating:
5.0

Good service

steven c.  |  Overall Experience 
Rating:
5.0

Good friendly service

Kim K.  |  Overall Experience 
Rating:
5.0

I would def rent a unit here again. I never had any problems .

SHERITA M.  |  Overall Experience 
Rating:
5.0

Very nice place nice staff

crystal d.  |  Overall Experience 
No reviews have been submitted for this location.

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