The staff at the facility are always helpful. Over the years, I have used this particular U-Haul to buy moving supplies, to rent storage units, and to rent trucks. The manager's name is Janet and she is pleasant and professional. I would highly recommend this facility.Carolyn S. | First Impressions
Customer Reviews for U-Haul Moving & Storage of Lindenwold
Lindenwold, NJ 08021
(1/4 mile east of Laurel Road)
Services at this Location:
- Mon-Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Carolyn S.
My uhaul Truck rental & Storage unit was very convenient for my moving & storage needs.Irene L. | Overall Experience
Customer did not leave a comment.Vincent M.
Customer did not leave a comment.Francis F.
Customer did not leave a comment.Joseph P.
Very friendly service. The whole experience went very smoothly.Jack D.
Very helpful and pleasant staff. Appreciate my information from previous rentals being available to expedite current rental.Frederick A.
Extremely nice people!!jeffery l. | Overall Experience
Trish is awesome!!! Very professional, friendly, and addressed all my needs!!Shakira H. | Overall Experience
Customer did not leave a comment.Jennifer I. | First Impressions
Customer did not leave a comment.Daniel D.
Customer did not leave a comment.Rudy R.
Customer did not leave a comment.michael h. | Overall Experience
Staff at this Lindenwold location should be the model for the other staff members in the organization. Thank you for such a great experience. Happy CustomerDerrick L.
Customer did not leave a comment.MIKE NUZZO T. | Overall Experience
Great place to do business with.Daniel M. | Overall Experience
Always a pleasure to work with this office!!!Tammie D.
The ladies in the office was wonderful.marnita m. | Overall Experience
Confirm the size of truck is the best for what I have to haul. And not to change my order.Deborah J.
Online checkin process was cumbersome.Philip P.
They had a big sign in the truck front windshield. We had to remove this to drive the truck. I think that should of been removed for us. We made a reservation and they knew we were renting the truckandrea P.
Customer did not leave a comment.Marque M.
When the truck is in the shop ensure that they are checking the tires for nails before they release the vehicle. Other then that everything else was great!!Kenneth C.
Customer did not leave a comment.Valerie R.
The customer service I received was fantastic.Nicholas C.
Renting the truck was a success. However, I booked movers through Uhaul. I used Mike's moving company. It was a horrible experience. They send two very young inexperienced guys. They were suppose to move my mom from a 1 bedroom senior complex to another apt in 2 hours. They moved extremely slow and was very unsure if what they were doing. In 2 hours all they got on the truck was 3 mattress, few boxes and one couch. I have a fractured foot and my mom is elderly we ended up moving things ourselves because they were nowhere done Their services were horrible.Antoinett T.
Customer did not leave a comment.Donna M.
Too much picture taking for returnKelly M.
I would like a full refund. I paid out way more money changing my equipment and location due to uhaul assigning my pick up location in another stateTakiyah S.
They were very helpful and pleasant all the time .Nelson M.
The lady at the front desk was very pleasant and helpful.Derkeisha R. | First Impressions
Customer did not leave a comment.Nelson M.
Tell people about your other fees, security fee and environmental fee was never mentioned. Not an ethical way of doing business.Michael O.
Charged $7.50 for fuel after filling the truck back to the proper level it was received. This was after having to travel to this location since 1201 Hurffville Rd, Deptford NJ 08096 overbooked trucks and did not have a truck for me at my scheduled time slot.James C.
Improve your website's info on available truck inventory at your locations. This is second time I have moved with U-haul and picked a truck at the location closest to me only to then be told the following day that I had to go 3 towns over to a different location and double my total trip. At this point it seems like it is done on purpose to force customers to drive longer distances and pay for that extra mileage. Also, it took me 20 minutes the morning of to be â€œapprovedâ€ while I was waiting for the code to access the lock box for the keys to the truck. When I called customer service they said that was normal. When I asked why they do not notify customers about that wait time I was told it would not make sense for U-haul to tell customers they are going to have to wait. I would have appreciated the notice so I could have planned to be waiting into my morning instead of then having to rush around before the help arrived for my move. Or better yet, allow the steps for the approval to be done ahead of time so it is a much shorter process to access the keys.Zachary H.
Customer did not leave a comment.Eric R.
Was afraid of driving that big van, and it was like driving a brand new car. Very smooth. Good stopping action. And all the amenities. The process inside the office was good and clean. The person behind The counter was courteous and professionalGayle G.
Customer did not leave a comment.Morgan H.
Customer did not leave a comment.norbu L.
The manager Janet and her representative Trish were excellent they both were nothing short of angels. They both are exceptional employees. I'd use and recommend this site to any and everyone.Keysha B.
Customer did not leave a comment.Brian E.
Customer did not leave a comment.Solomon B.
Its good just the way it isVirginia G.
Customer did not leave a comment.Shawnelle W.
Customer did not leave a comment.Thomas D.
Nothing at this timeCeleste H.
Trish was extremely nice and helpful. Great priceEdward H.
Everyone at this location was pleasant, helpful and kind.Patricia E.
Staff was very pleasant and helpfulFrederic D.
very professionalBrandon H.
Customer did not leave a comment.Angela G.
Nothing staff was very friendly best experience I've had renting a truckCaryn P.
Trish and Janet were the best. They both did everything over n beyond their job. I would rent here over n over again n yes I would recommend them both. Trish was so quick in coming out when I pulled in to check the vehicle out so I could go on with my day. It was 5 minutes or less to be on my way to my own place. They were happy for me n wished me luck. Trish even warned me of the storm because I had rented a van. That was friendly n kind to think about my move. U need more people like both of themLori S.
Customer did not leave a comment.Angela J.
The light inside of the truck was missing. So we were stuck to move with limited lighting. There were no lights on by our storage unit either. Not goodMaya H.
Very helpful staff. Whenever I called with a question u guys answered promptly tyvivian m. | Overall Experience
Dirty inside. They took my money. Even after I drop it if before 9pm.Dawn T.
Thank you for Accommodating us so quickly on the day we needed a truckLynn B.
Helpfull!!, clean, great customer service!! Felt like they care about me need!! Show me the storage before I purchase. They really care about the customer. Definitely will recomanded this place, and will come back to this locationamir a. | First Impressions
Customer did not leave a comment.Natasha G.
Keep Janet and Trish!!!!!Van C.
Everything was wonderful the associate was great. We were in and out very quickly..Judge W.
Need to get your reservation system straight. Booked a truck for a location right around the corner from my house just to show up and be told that uhual switched my location, but never informed me. The employee had to call around looking for a truck that matched my order. I ended up being 45 minutes late to my pick up address. Very subpar service on uhual part...PRINCESS K.
Customer did not leave a comment.Robert S.
Customer did not leave a comment.Jacob F.
Customer did not leave a comment.Nneoma O.
Customer did not leave a comment.Kristyn C.
Nothing at all.very courtesy an polite and accommodating me on my truck pickMYRTLE H.
Customer did not leave a comment.Jafaru S.
Customer did not leave a comment.Ronna L.
Customer did not leave a comment.Millicent D.
Friendly and informative serviceDaniel M. | First Impressions
The staff here are amazing ... thank you so much for making my experience less stressful. Be well !Qadriyyah M G.
Customer did not leave a comment.Shannon B.
Customer did not leave a comment.Joseph S.
Customer did not leave a comment.david W.
Customer did not leave a comment.Lorraine W.
Customer did not leave a comment.Jordan Z.
Customer did not leave a comment.Jacqueline C.
Lady iin charge very nice the whole experience went smooth as I have sworn my last move ????KATHLEEN G.
Everything was fine but I never received an email of my final charges and receipt.Shakiel L.
Customer did not leave a comment.Mike P.
Janet and Trish are fantastic! Always available to help, answer questions or help figure out what you need for your move or in my case, multiple moves. Thank you!Leroy H. | Overall Experience
Customer did not leave a comment.kareem k. | Overall Experience
The rental truck very old, I think it needs to be replacedAlfonso A.
Customer did not leave a comment.Aarren B.
Customer did not leave a comment.Darlene C.
Customer did not leave a comment.Francisco R. | Overall Experience
Customer did not leave a comment.Francisco R.
Customer did not leave a comment.Leroy H.
Customer did not leave a comment.Gregory G.
Janet and team are great. I’ve work with them previously which brought me back. Always a pleasure and they’re very helpful.Leroy H. | Overall Experience
Your U-Haul representative was so pleasant, professional and helpful!!! It was a true pleasure. I'd use that location again without hesitation! Wonderful!Edward R.
Customer did not leave a comment.Anthonyt D.
Customer did not leave a comment.Maribel P.
Wonderful experience what do U-Haul in Lindenwold they were very helpful and courteous and you can't beat the price thank you very muchKathleen L.
Customer did not leave a comment.Tanicka M.
Customer did not leave a comment.Juan C.
Customer did not leave a comment.Joseph T.
Customer did not leave a comment.Lashawn S.
You can use this center as a model to other centers that need help.Richard L.
The truck needed new wiper blades really badly! The driver's side had pieces of the blade sliding around on the windshield. Didn't really clear the rain off the glass.David A.
Customer did not leave a comment.John K.
The mobile pick up process could have been faster and more friendlier to use. The truck was not easily accessible so I was not in and out how I planned on. If they knew someone had reservations for 10:30am the truck should have been pulled up. I had reservations for 10:30am but I didn't leave the site until 10:52am cutting into my time to be back by 3:30pm.Ebonee B.
Customer did not leave a comment.Joseph T.
Janet and Trish are the best! During my six plus years as a customer there was never a time they weren't friendly, informative, and always willing to assist any way they could. Great to work with!DELORES B. | Overall Experience
Love, love, love this location! These ladies are awesome! Top notch customer service. Thank you for a wonderful experience.Carolyn F. | Overall Experience
Customer did not leave a comment.John W.
Customer did not leave a comment.Joseph T.
Customer did not leave a comment.Brandee G.
Gave me the wrong truck at first had to go back and exchange itCarrieann G.
Customer did not leave a comment.Daniel M.
Customer did not leave a comment.David D.
Customer did not leave a comment.Patrick E.
Every thing is very good now....no changes required!Thomas D.
Great People to work withThomas D.
No issues at all !!ERIC C. | Overall Experience
Not the fault of the location - but returning the truck after hours and having to use the app in the pouring rain was not cool I will say that I have rented many uhauls in the past for my business and this location has very well maintained equipment - the app won't stop me from returning but found it to be an inconvenienceJeffrey S.
Overall, it was a pleasant experience.Joseph K. | Overall Experience
No improvements needed both employees that worked that day were of great help to make my move as easy as possibleAlyssa R.
Although, I was locked out of my unit for late payment and was extremely upset that uhaul didn’t want to work with me on a payment arrangement. The facility was clean, and the workers did their jobs.Vannesa S. | Overall Experience
Satisfactory service.Eric S. | Overall Experience
Very pleased with the manager has been using this facility for years because they has always treated me with a lot of respect.MARITZA R. | Overall Experience
Wonderful Staff... Visit was a Good Experience and will Recommend Facility to others and will return if in the area again. Thank you Lindenwold Staff.KEEYAHMA M. | Overall Experience
Staff was helpful and friendly even when an issue occurred due to a new system update it was resolved quickly.timothy t. | Overall Experience
The start at this facility were always courteous and willing to be of assistance. I had no issues with any of the services provided.Eduardo H. | Overall Experience
It was a good experience, in and out and professional.david R. | First Impressions
Trish was the best...very helpfulWilliam L. | First Impressions
Everyone was nice.flora n. | Overall Experience
Great workRosario C. | Overall Experience
I have dealt with U-Haul for years and never had a problem. Always clean always helpful.RODNEY S. | Overall Experience
Very clean & accommodating with all our needs.. Thank youcindy kevin d. | Overall Experience
Being going here for years they are always great and easy to work withRICHARD R. | Overall Experience
Excellent serviceAshley M. | Overall Experience
6years and no party or gift when we moved out!! LOLTHEODORE G. | Overall Experience
I have no complaints. Everything was great!MICHELE G. | Overall Experience
Customer service was excellent.BERNADETTE T. | Reservation
I had a climate controlled unit for 3 years. The rate was very reasonable, the access convenient. The manager was very friendly and helpful! I would use definitely use them!CHRIS-ROSS B. | Overall Experience
NKristen M. | Overall Experience
They are all very caring and work with you as much as possible great manager Jenna she should own that place she runs it so well ! She helped me out for months and made me a very happy customer😍😍😍Tationna K. | Overall Experience
I recommend your company and it's deals and I rices to everyoneShari R. | Reservation
Janet goes over and beyond to provide outstanding customer service.SANDRA K. | Overall Experience
Janet is the best, i love the service that I receive from this U-Haul! Everyone there treat you like family and go up and beyond they duties! I really appreciate that!stephanie m. | Reservation
The staff and all that worked at this location was super helpful and delightfulQadriyyh G. | Overall Experience
This place is amazing. I would recommend this to anyone.Mariecia W. | Overall Experience
Great servicejorge l. | Overall Experience
Good servicesteven c. | Overall Experience
Good friendly serviceKim K. | Overall Experience
I would def rent a unit here again. I never had any problems .SHERITA M. | Overall Experience
Very nice place nice staffcrystal d. | Overall Experience