Customer Reviews for U-Haul Moving & Storage of Little River

2588 reviews

3195 Hwy 9 E   Little River, SC 29566
(E of HWY 31 on HWY 9 Next to the Car Wash)

(843) 399-4777

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(843) 399-4777

3195 Hwy 9 E
Little River, SC 29566
(E of HWY 31 on HWY 9 Next to the Car Wash)

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Propane exchange
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very friendly staff

wesley S.  |  Overall Experience 
Rating:
5.0

everything went smoothly at check in and checkout. quick and efficient service. The van was in great condition

matthew R. 
Rating:
5.0

I had a truly GREAT experience. Moving is always stressful on some level, but I navigated mine as a newly single mom and had lined up some local folks to load my Uhaul. They bailed at the last minute, so (in a panic) I called the Little River location. They helped me connect via the Uhaul website to a great moving company that squeezed me in at the last minute. Pickup and drop off was easy and they were so friendly and helpful. I had questions about drop off times, getting the best rate...they took the time to patiently explain. Would definitely rent from them again.

MOLLY B. 
Rating:
5.0

I even use the storage at the location I dropped the truck off at Great job

DEBORAH K. 
Rating:
5.0

Customer did not leave a comment.

SHAMEKA M. 
Rating:
4.0

Don't give them the raggist uhaul you have

David K. 
Rating:
5.0

The employees where extremely helpful and NICE. The online check in was a nig plus.

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

Pamela P. 
Rating:
5.0

Great service again

JON J. 
Rating:
4.0

I think the rate I had to pay should have included the mileage, insurance and gas refill considering I only used the van for 2-3 hours just to pick up some furniture and then brought it right back. I will have to do a lot of thinking before I use UHaul again. The customer service at the location was excellent. They did nothing wrong; only following UHauls regulations....which UHaul should consider some circumstances.

TRACEY M. 
Rating:
5.0

Thank you!

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY JAY K. 
Rating:
5.0

Customer did not leave a comment.

Jason D. 
Rating:
5.0

Customer did not leave a comment.

TOMMY N. 
Rating:
4.0

Very pleasant experience with the UHaul staff at the Little River, SC location. If future rentals are needed, we will certainly be using this location. Extremely professional and efficient employees.

RAYMOND S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD T. 
Rating:
5.0

Customer did not leave a comment.

JASON C. 
Rating:
5.0

This location was the exact opposite of pick up location. Both ladies were extremely friendly and helpful and most important spoke English and were easy to understand and communicate with.

Jim V. 
Rating:
5.0

Customer did not leave a comment.

NERMAN V. 
Rating:
5.0

Nothing, great experience. Thanks Kevin for an outstanding job!

WILLIAM M. 
Rating:
5.0

Staff was very friendly and helpfull!

David M. 
Rating:
3.0

Customer did not leave a comment.

Michelle H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vincent B. 
Rating:
5.0

Customer did not leave a comment.

Mayur P. 
Rating:
5.0

Customer service was very nice and the price was affordable. I see no improvement in needed at the Little River site

SHIRLEY G. 
Rating:
5.0

Facility and services received were excellent! It was always clean, staff was always present or available, entry card required for entry gave some assurance of safety, and I didn’t have a problem with rodents of any kind in my unit either. I appreciated the early reminders for payment as opposed to late notices too! 👍🏾😊 My only complaint was the rate increases. Sufficient notice was given, but I didn’t realize they would occur every year. However, I ’d use them again. Thank you!

Gretta G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynn T. 
Rating:
5.0

Website was difficult to complete the return and could not reach anyone by phone in the late night return but overall it was excellent service

LYNDA T. 
Rating:
5.0

The customer service was outstanding. Very friendly and they all had great personalities. I have already started telling people about how great they are. Keep up the great work ladies.

ELIZABETH K. 
Rating:
5.0

Customer did not leave a comment.

THEODORE A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Improve your online site and hire more people to help on phones

Michael C. 
Rating:
5.0

The girls rocked it. always a pleasure to deal with!!

GARY G. 
Rating:
1.0

The unbox cover was a disgrace, it was dirty,moldy, ripped, just awful. The trailer was missing a pin in the gate so it could not be lowered. The front jack was so rusty it barely worked. U-Haul should be ashamed if it's product

DONALD C. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS H. 
Rating:
5.0

Customer did not leave a comment.

GEORGE R. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

I defaulted once by a few days on one of 2 units i had at the facility and per staff U-Haul does not allow prorating the fee that i would have gladly paid instead of a whole months rent and transferred the items to the other unit and closed out of one unit at that time

CHARLES W.  |  Overall Experience 
Rating:
5.0

I was able to both rent a storage unit and return my trailer all with one stop. Excellent secure location. Staff was very friendly and helpful.

LAURIE J. 
Rating:
5.0

Very helpful and very friendly!!!

Timothy A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wesley S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
3.0

Prices are to expensive

JACOREY B. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Awesome customer service

Michael R. 
Rating:
5.0

Great customer service, always great to work with!

DAVID B. 
Rating:
5.0

Martin and Joseph are the best!

RICHARD H. 
Rating:
5.0

The ladies at this location are amazing they were able to help me with all my needs

MOURAD A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Was treated well as expected.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

JUANITA C. 
Rating:
5.0

This is the 2nd time I used this u-haul location and couldn't be happier with the service and equipment.

ROBERT RICHARD K. 
Rating:
5.0

very nice customer service!

PATRICIA K. 
Rating:
5.0

Customer did not leave a comment.

Ian M. 
Rating:
5.0

Great job all around! Thanks for everything

Robert B.  |  Overall Experience 
Rating:
5.0

Keep it up!

Michael H. 
Rating:
5.0

Excellent experience will rent there again

Ronald F.  |  Overall Experience 
Rating:
5.0

They did a great job!!!

Edward K. 
Rating:
4.0

Customer did not leave a comment.

Robert F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES F. 
Rating:
5.0

Customer did not leave a comment.

Thomas W.  |  Overall Experience 
Rating:
5.0

Very impressed, third time I used UHaul storage in three different cities but this location even provided a lock which the other locations did not, in the other locations I had to pay for the lock. I will be using and recommending this location.

isabella H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maureen B.  |  Overall Experience 
Rating:
5.0

So far this is a great place for storage and I will recommend it to everyone I know.

Jamal W.  |  First Impressions 
Rating:
5.0

Good service with nice clean vehicle.

MICHAEL A. 
Rating:
5.0

Marlena is great!

Maureen B.  |  First Impressions 
Rating:
5.0

Amazing staff, everyone is extremely helpful and professional I was glad to know my items were there and taken care of by such great people. Amazing place thank you!!!

Daniel B.  |  Overall Experience 
Rating:
5.0

No issue's at this location either. This whole process was GREAT!

DAVID C. 
Rating:
2.0

The gate at the front continuously has issues. This made access to my unit difficult after business hours. When I was given a unit, they switched it 3 times because there were personal belongings left in the units. This made me feel uncomfortable from the start. Why were they renting out units that had not been cleaned out. The staff was very unprofessional when any issues came about. I have rented with many uhual storages, as my husband was active duty and we have moved many times and needed storage units. This is by far the worst experience I have ever had.

LAUREN L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol T. 
Rating:
5.0

Customer did not leave a comment.

DANIEL H. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH I. 
Rating:
3.0

Ok

WILLIAM B. 
Rating:
4.0

Easy transaction, as promised!

STEVEN P. 
Rating:
5.0

Customer did not leave a comment.

CHARLES G. 
Rating:
5.0

The facility was clean and well maintained!! You could see that this place had very good managers. The way every thing was dress right dressed. Love it when you see people enjoying there jobs and it shows!!

Johnnie J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAWN R. 
Rating:
5.0

Customer did not leave a comment.

Alois M.  |  First Impressions 
Rating:
5.0

This is our 2nd time using your facility and we have been very pleased both times.

BOBBIE M. 
Rating:
5.0

Customer did not leave a comment.

DANIEL L. 
Rating:
5.0

Customer did not leave a comment.

Debra b.  |  Overall Experience 
Rating:
5.0

Great experience

RYAN N. 
Rating:
5.0

Fix y to our mobile system! I didn't prompt me to upload my ID until I got on property and after 15 minutes of standing outside in the cold it told me that I couldn't be verified and I needed to go inside and rent directly from the agent. Thankful they were hospitable and eager to assist me.

MAURICE H. 
Rating:
4.0

Customer did not leave a comment.

MAYLEE C. 
Rating:
5.0

The store associates were so nice to deal with. Second time renting from this location. Will tell all our friends and family

ELIZABETH S. 
Rating:
5.0

Staff was friendly and provided exceptional Customer Service

Jeffery M. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

ROGER W. 
Rating:
5.0

Met upon exiting vehicle. Check in took less than 3 minutes.

Glenn D. 
Rating:
5.0

They were very busy yet professional - and they took time to make the drop off friendly and convenient.

CHARLES G. 
Rating:
5.0

Overall experience was Exceptional. Equipment was ready when scheduled, check out/check in was easy and professional, High marks across the board.

DAVID B. 
Rating:
5.0

Great service. Made it so easy to do the rental

ELLEN T. 
Rating:
5.0

👍🏿

DUJHON F. 
Rating:
5.0

Upon arriving at your facility,I was greeted with smiling faces. Employees were Friendly and Courteous. I was in and out with no wait time at all, (Very prompt). I will definitely use your services again and will highly recommend you anyone needing U-haul services.

PENNIE L. 
Rating:
5.0

Customer did not leave a comment.

Judith G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Edward T. 
Rating:
4.0

Customer did not leave a comment.

WARREN S. 
Rating:
5.0

Easy Peasy

WAYNE M. 
Rating:
5.0

Customer did not leave a comment.

JESSE F. 
Rating:
5.0

Nothing in my estimation. Everything went smoothly.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Brett D. 
Rating:
5.0

Excellent customer service esp given the pandemic crap

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Ronnie D. 
Rating:
5.0

Nothing

Thomas D. 
Rating:
4.0

Truck had a bald tire on the left rear. The Regional UHaul rep was at the drop off location in Yanceyville and was shown the tire. Very unsafe.

James G. 
Rating:
5.0

Customer did not leave a comment.

JESSE F. 
Rating:
5.0

Customer did not leave a comment.

EVA L. 
Rating:
5.0

Great people, always good to work with. 5th time I have rented from there.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT Y. 
Rating:
5.0

Elite level care! Sooooo easy to check in vehicle, very pleased. Out in 2 minutes! Yes! Big thanks to the nice gal who checked me in. 5 stars!

Shaun A. 
Rating:
5.0

The staff was exceptionally welcoming and competent. The trucks and facilities are excellent. I couldn't wish for a better experience so will definitely return when needed.

John V. 
Rating:
5.0

The Ladies at the counter were attentive and informative, courteous and professional. They not only made the experience easy and quick. But also helped us hook up the equipment. Awesome crew at this location.. Thank You

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

Coley F.  |  First Impressions 
Rating:
5.0

Staff extremely friendly and thorough in their explanations of agreement. A asset to your operations and their service should be recognized by your management.

Michael D. 
Rating:
4.0

Customer did not leave a comment.

judy B. 
Rating:
4.0

The people in the office where great!

GARY G. 
Rating:
5.0

Very cooperative and informative staff

larry g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHUCK F. 
Rating:
5.0

Storage and staff at this location were wonderful. Unfortunately uhaul missed two different critical delivery dates which caused major delays to my projects. Had I known this would occur, I wouldn’t have used the services uhaul claimed to provide.

Rick N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JULES J. 
Rating:
5.0

Krysten and her staff were always very helpful, friendly, and accommodating in every way! I highly recommend this Uhaul facility.

Steven T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Robert H.  |  First Impressions 
Rating:
5.0

What a great experience

Roxanne M.  |  Overall Experience 
Rating:
2.0

When I first arrived the front counter gal was great, but the fella at check out had different disposition, but maybe he was new. It was very expensive to use this small storage unit and they didn’t even prorate the amount when I left it! Plus they charged late fees if I wasn’t signed up for automatic payments. Not admirable at all, guess it all boils down to money, always gauging people smh! The lot was tight and always crowded which made it hard to turn around in. The entry door took forever to close letting others enter without a key so it didn’t feel the safest for sure! There’s definitely room for improvement with this facility, next time I’ll definitely shop around!!!

Rita S.  |  Overall Experience 
Rating:
5.0

Staff was helpful and friendly.

Charles H.  |  Overall Experience 
Rating:
5.0

Very pleasant experience. From the time I rented a truck & moved from PA. Everyone was so helpful & accommodating. Highly recommend!

Sharon K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kendall L.  |  Overall Experience 
Rating:
5.0

First time storage ar UHaul and would highly recommend. UHaul is always our first choice when it comes to moving, they never disappoint.

Barry C.  |  Overall Experience 
Rating:
4.0

I needed a larger unit than I had and had to rent two units. No offer for one single large unit- disappointed

Donna W.  |  First Impressions 
Rating:
5.0

they work very hard here keeping the place spotless

coastal carolina masonry l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jim H.  |  Overall Experience 
Rating:
5.0

staff was very helpful and great pricing.

Rodman S.  |  Overall Experience 
Rating:
5.0

Uhaul met our every moving need.

Mary R.  |  Overall Experience 
Rating:
5.0

Great staff always a pleasure to talk to very informative.

richard m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas M.  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful. I would definitely recommend this site to my family and friends.

Farrah C.  |  Overall Experience 
Rating:
5.0

Your staff was excellent, I was very pleased leased

Roxanne M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Albert L.  |  First Impressions 
Rating:
5.0

Always a pleasant experience at the little river location. Staff was always helpful and friendly. I actually transferred my unit to my mother in law because I was so pleased with the services. We used this location when we moved as well and had no issues. Would and will recommend to others.

Mary T.  |  Overall Experience 
Rating:
5.0

Customer service was Great!!!

Carlton W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan G.  |  Overall Experience 
Rating:
5.0

Staff was great

Richard C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

savas B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin W.  |  First Impressions 
Rating:
5.0

That team down there is the best!

Jordan P.  |  Overall Experience 
Rating:
5.0

This staff was welcoming and customer service was top notch. Awesome team and awesome experience as a customer.

decarlo f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven and Diane r.  |  First Impressions 
Rating:
5.0

The lady that helped us was very professional and educated on her job. Thank you !

Michael K.  |  First Impressions 
Rating:
1.0

When I rented the truck all parts of the contract were not explained, as needed. It is a very busy office and understaff. I filled the truck up with gas upon return and the truck had very little gas in it when I received it. This was a cost I did not know I did not have to spend. I was unloading the truck in three storage units there and asked to leave it until I found some more help. I did not realized I would be charged everyday for a dolly while it sat there but I was. As I moved out of my units over the next years the staff became very short handed, The manager had left and the new manager was overwhelmed. There was a huge disagreement upon my moving out of my last unit. I called many times however the phone always rang busy, the day I checked out I explained that I had called many times that day and it just rand busy or i got a message, I had called corporate about my concerns and they told me to call a different office, which i did. He said I would need to talk to the Little River office which I had tried so I could have my bill paid and move out efficiently as I had about a six hour drive. The manager yelled at me and walked out, saying I had not called and wouldn't even take my payment, refused the check, which was the same account the payment came from every month. My debit card had been lost without my knowledge and the bank had canceled it the previous month. I was not aware of this for about 30 days, They waited on the other employees while i stood there. I explained I had two heart surgeries and really needed to go. Kristen replied "yeah I saved your life and called 911 when you went down here" Which she did and I thanked her. However she said she did not want to hear my Pity Party everyone had problems. I had had 2 heart surgeries and was in the hospital over ten times in last year. therefore .I didn't realize my card did not go through. After missing the first payment she charged late fees every week or two then charge a $50 lien fee when I was there to move out within a month of being late. She screamed at me and walked out leaving no one in the office to take my money and check me out. The checkout process took over an hour. I finally walked outside to find all three workers huddled together having a conversation and not a one working. It was only at that time that I got her to come in and check me out. I had asked for a total receipt for my storage units when I first got there and she did not give me one. I asked again when i was finally allowed to pay and she said "You can get one from corporate" and she walked out with without giving me the receipt I requested. I kept my workers on the speaker phone while in the office as she was out of control and they said they could hear her screaming. I told him to walk back up to the office, The office is so understaffed she can not handle it and is probably he reason Donna left. I always swept my units out when leaving and left them in very good condition, They need help.

Marilyn S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUDY T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert T.  |  Overall Experience 
Rating:
5.0

However, I would have preferred if all staff at the facility followed the masking guidelines set forth by North Myrtle Beach at that time.

CHARLESANTHONY B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph S.  |  First Impressions 
Rating:
5.0

Always willing to help.

ROBERT B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

steven r.  |  First Impressions 
Rating:
4.0

Understaffed

Wanda F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

richard s.  |  Overall Experience 
Rating:
5.0

The only thing I have to say is that I wish I was able to get more of my things..I didnt have a way to get them and the staff worked with me and I was just having a hard time since the covid and loosing my job..I miss some of my personal things!..Kristin was a Great help tho.

Stephanie C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Connie P.  |  Overall Experience 
Rating:
5.0

Extremely friendly and accommodating. I especially like the way the employees answer the phone with kindness and enthusiasm. Thank you so much!

SUSAN W.  |  First Impressions 
Rating:
5.0

Krysten and staff were outstanding

Judy and Mel M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alois M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

sylvia h.  |  Overall Experience 
Rating:
3.0

Access to the gate was difficult as returning and check out trucks parked in front of access point. Office staff unfriendly. Maybe understaffed...

FRANK C.  |  Overall Experience 
Rating:
5.0

Krysten and Miranda are the best!!!

Patricia V.  |  First Impressions 
Rating:
5.0

This U-Haul facility is well kept and we never worried about our trailer while it was there. A pleasant experience.

Robert L.  |  Overall Experience 
Rating:
5.0

You all were great! You went above and beyond with helping me tie down the loveseat. I really wanted to give you something $$ but just didnt have it. If I did It wouldn't have bee enough. Good deeds do not GO unrewarded and it will come back to you both. THANKS SO MUCH!!!!@@@

VERONIQUE M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael L.  |  Online Move In 
Rating:
5.0

One of the best! Management is hard working and efficient.

richard w.  |  Overall Experience 
Rating:
5.0

Very clean and secure facility. The staff was awesome, very helpful and friendly. We rented one of their trucks and it also was clean and ran great. WE WILL DEFINITELY USE THEM AGAIN WHEN WE NEED MOVING HELP.

warren b.  |  Overall Experience 
Rating:
5.0

Staff and facilities were great

John M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maryann O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JANE B.  |  Overall Experience 
Rating:
5.0

Friendly staff, nice facility

warren b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RUSSELL H.  |  First Impressions 
Rating:
3.0

Thank you for giving my displaced college student a place to put her belongings in, yet she had to take them out due to the high prices for the units which she could not afford to pay.

Isabella G.  |  Overall Experience 
Rating:
4.0

We have used this facility for over 15 years Having two trailers stored in Myrtle Beach made this facility convenient and accessible every time we came down. We greatly appreciated we started small went large and ended back small and every time we changed it was a smooth transition. Thank you for all your help we greatly appreciated it Frank Mancini Ohio

FRANK M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shirley C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lance O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachel B.  |  Overall Experience 
Rating:
5.0

The staff was very helpful and this is one of the cleanest facilities I’ve been to.

Dwight D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lionel S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacqueline W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Karen C.  |  First Impressions 
Rating:
1.0

We made payments in advance so the accounting does not make sense. I owned a Uhaul appliance dolley that my company purchased and it was removed/taken/stolen from out of our unit and management requested proof of a receipt even though, it was our property stored in our unit at the first day of renting the storage unit. As those we listed as an emergency contact have been harrassed by your company repetitively with text, emails, and letters. Maybe the accounting was a misunderstanding on my part, however, the removal of any property out of our rented united should not have happened under any circumstance. I am not familiar with South Carolina law. Currently inquiring with legal council to advise me of my rights addressing the removal if my Uhaul appliance fully. I am searching records for proof of ownership and will provide the proof of purchase upon locating the receipt. Manager was rude, unprofessional, and the best sells person public storage and all Uhauls competition ever had. Intend to follow up with corporate on this matter. Regards

Robin T.  |  Overall Experience 
Rating:
3.0

Kristen, the manager, is super nice as are two of the women who work there, someone those two women are extremely slow at their jobs, extremely.. The men that work there act like you kicked their dog if you even speak to them. Be cautious renting equipment from them. They will rent you dollies that they know are broken and inoperable. When you tell them so and ask them for operable equipment they just laugh and say they won't rent it to anyone else as they're putting it back on display for rental. And they will not refund your money.

dan e.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darrin R.  |  Overall Experience 
Rating:
5.0

Entire staff was so friendly and helpful, I would definitely use this location again if necessary...

Linda J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen F.  |  Online Move In 
Rating:
5.0

Management and Staff offered exemplary customer service everyday, every minute of their being for the last 7/8 years of my occupancy. Some of which I encountered outside of the facility and has always received with the same positive, respectful and courteous energy demonstrating that Candy is a genuine person at heart. I single out Krysten and Candy because I had more one on ones with them but the entire operation is stellar. Love you guys stay blessed.

JAMES C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gail L.  |  First Impressions 
Rating:
5.0

Very nice and polite and honest people

Marvin C.  |  First Impressions 
Rating:
5.0

You are very accommodating

daniel l.  |  First Impressions 
Rating:
3.0

I arrived Friday 1/31 at 2:30 PM. It took until about 3:05 to get my storage unit. I had moving help from U-haul waiting on me the whole time. They didn't seem to have enough staff ! I have used this

Stephen F.  |  First Impressions 
Rating:
5.0

Great!!

Timothy A.  |  First Impressions 
Rating:
5.0

Always friendly and willing to help.

David L.  |  First Impressions 
Rating:
5.0

Great and friendly service.

William M.  |  First Impressions 
Rating:
5.0

Very friendly and efficient. A pleasure to do business with.

William S.  |  First Impressions 
Rating:
5.0

Great experience

richard n.  |  Overall Experience 
Rating:
5.0

Kristin & staff were the best!

Judy and Mel M.  |  Overall Experience 
Rating:
5.0

Facility was convenient, clean, and staff was very friendly and accommodating.

Adina M.  |  Overall Experience 
Rating:
2.0

My reservation was wrong; name, address, contact info..etc. (20 mins) I was given a key to open storage unit that was wrong. (10 Mins) This delay cost me $90. in moving costs, not happy!!

Betty M.  |  First Impressions 
Rating:
5.0

Everyone was so helpful and they made it very easy for me!

Margaret M.  |  First Impressions 
Rating:
5.0

Candy and her assistant went above and beyond to help me my experience went from a nightmare to a pleasure. In Albany Georgia the uhaul people were clueless they did not have the furniture dolly tha

archie m.  |  First Impressions 
Rating:
5.0

Easy access to unit

William V.  |  First Impressions 
Rating:
5.0

They were so helpful and friendly. The place was clean and well taken care of.

Kari W.  |  First Impressions 
Rating:
4.0

I had very good service at the Little River location, but was very upset by the15' truck break down we had from the Reading, PA location near the beginning of our trip. A discount should be given.

Russell S.  |  First Impressions 
Rating:
5.0

We couldn’t ask for a better heart fill neighborhood uhaul. They were just amazing for our time of need. Very clean. Absolutely no problems. If I EVER need to store anything, it will be here. Thanks

Tracy H.  |  Overall Experience 
Rating:
5.0

Fantastic, great price

Paul E.  |  Overall Experience 
Rating:
5.0

Fantastic

Paul E.  |  Overall Experience 
Rating:
5.0

Always use uhaul for your moving needs. They're the best!

RON N.  |  Overall Experience 
Rating:
4.0

Very Satified

Judy E.  |  Overall Experience 
Rating:
4.0

I had my boat stored there for about 10 months. Access to it was great but they went up on their fees so I went somewhere else. Had the price not gone up it would still be there.

Tom W.  |  Overall Experience 
Rating:
5.0

This place went above & beyond what me & my wife was expecting.! Definitely TOP knotch business in our opinion.! Very friendly staff. Exsply the lady at the front desk.!

Heather P.  |  Overall Experience 
Rating:
5.0

Excellent storage facility - clean and very well maintained. Helpful, efficient, friendly staff.

Linda B.  |  Overall Experience 
Rating:
5.0

Nolan and the other employees were a joy to deal with.

Pam M.  |  Overall Experience 
Rating:
5.0

Excellent customer service

george t.  |  Overall Experience 
Rating:
2.0

Gate access with card is difficult. Machine should be mounted over the curb not behind it. Too many trucks and trailers in the way making access tight. Alarm goes off every time unit is accessed.

paul w.  |  Overall Experience 
Rating:
5.0

Very nice facility, top notch. The folks working there were very nice. Would absolutely recommend them. The best storage facility we’ve used by far.

Pete R.  |  Overall Experience 
Rating:
5.0

Manager on duty was extremely helpful and very pleasant to deal with.

Joseph R.  |  First Impressions 
Rating:
5.0

Pleasant and very helpful. Great customer service!

James G.  |  First Impressions 
Rating:
1.0

I was sent 60 miles to pick up a trailer when I got there it was gone then they wanted to send me another 80 mile to pick one up.

Kenneth w.  |  First Impressions 
Rating:
5.0

Very helpful, all around a Aplus crew that I would recommend

RAE B.  |  First Impressions 
Rating:
5.0

great place very well maintained

Michael B.  |  Overall Experience 
Rating:
5.0

Great facility

JOHN S.  |  Overall Experience 
Rating:
4.0

They are so wonderful to work with and take their time with each customer.! Highly recommend this business.

debbie c.  |  First Impressions 
Rating:
5.0

Was SUPER friendly, very understanding about our current situation and gave us the 1st month rent FREE.!! what was so awesome of her. I'd recommend these guys to anyone.! Thanks again.

Heather P.  |  First Impressions 
Rating:
5.0

They were so helpful with the rental unit we needed for a couple of months. We rented our moving truck from them; they were very helpful with knowing the truck size we would need.

Robert M.  |  Overall Experience 
Rating:
1.0

It was 455 pm, He said we’re closed, Company vehicle blocking access to my unit on two visits!, let corporate aware of issues, they did NOTHING! WOULD NOT RECOMMEND This Storage location!!!

Ancil H.  |  Overall Experience 
Rating:
5.0

The staff always provided clear and concise information, the location and security features were much appreciated; my thx

David P.  |  Overall Experience 
Rating:
5.0

Great facility

Debra J.  |  Overall Experience 
Rating:
5.0

The only complaint is only having 1 month rentals. Sometimes we only need 1-2 weeks?

PAUL B.  |  Overall Experience 
Rating:
5.0

A well-run efficient, facility. Krysten and staff were very friendly, competent and accommodating.

Daniel H.  |  First Impressions 
Rating:
5.0

The entire staff was very friendly and helpful. Great customer service.

Sharon V.  |  First Impressions 
Rating:
5.0

great people to work with 😁

janet p.  |  Overall Experience 
Rating:
5.0

Great service

Jack r.  |  First Impressions 
Rating:
5.0

Very professional

JOHN L.  |  Overall Experience 
Rating:
2.0

Rats destroyed my mattress and my furniture and I had to throw hundreds of dollars of my stuff away. Not happy

tommy r.  |  Overall Experience 
Rating:
5.0

very satisfied with the service and the staff was very friendly.

Al W.  |  Overall Experience 
Rating:
5.0

Nolen and Candy were extremely friendly and helpful in our move to Little River. Storage unit rental and equipment return was quick and painless. Thank you!

Steven T.  |  First Impressions 
Rating:
5.0

Very good customer service staff.

Linda P.  |  Overall Experience 
Rating:
5.0

The guys who waited on me were awesome

john m.  |  First Impressions 
Rating:
5.0

excellent customer service by the pros in the Little River Uhaul facility. I would never go anywhere else

Bruce H.  |  Overall Experience 
Rating:
5.0

Excellent, secure facility, reasonable rates, and friendly staff. I would 100% use it again.

Valerie C.  |  Overall Experience 
Rating:
5.0

The staff went over and above to meet my needs. Thank you for your help to make our transition less stressful!!!

Doug A.  |  Overall Experience 
Rating:
5.0

The experience went very smooth. They had a problem with the automatic gate the first few days but kept things secure while it was being repaired. A positive experience overall.

Tom E.  |  Overall Experience 
Rating:
5.0

smooth as silk! no problems what so ever

Larry Y.  |  First Impressions 
Rating:
5.0

Great experience

Mitch L.  |  Overall Experience 
Rating:
5.0

Very professional and helpful staff to say the least.

Silvia D.  |  First Impressions 
Rating:
5.0

I had a good experience using the U-Haul Storage in Litle River SC. The young lady at the desk had just finished having to deal with an abusive customer who had a dead CC. Despite that she was great

Roland M.  |  First Impressions 
Rating:
4.0

The broken gate and being open all day allows people to access the facility who should not be in the storage area. With that said I am sure the office personnel kept an eye on things through cameras

randy s.  |  Overall Experience 
Rating:
5.0

I have always liked the customer service here excellent place 👍

Paula W.  |  First Impressions 
Rating:
5.0

Very friendly staff. A great experience.

Cynthia N.  |  First Impressions 
Rating:
5.0

This is my third time to use this location. Always friendly clean and efficient.

Dindy M.  |  Overall Experience 
Rating:
5.0

Best storage facility we have ever used...clean, easy to work with, equipment available and friendly.

sherry t.  |  Overall Experience 
Rating:
5.0

Kyrsten provided clear and concise professional attention to addressing my situation, which was greatly appreciated; I look forward to using the service solutions that U-Haul, Little River provide.

David P.  |  First Impressions 
Rating:
2.0

Awful place. This facility needs to be closed down immediately. Inept management and customer service. Had 24hr access and did not receive it. Gate constantly inoperable. Trucks blocking gate.

Anthony V.  |  Overall Experience 
Rating:
4.0

We used a ubox to move my mom here from oregon. The only issue was that a rat got into her things somehow and chewed up some boxes.

Karen W.  |  Overall Experience 
Rating:
5.0

Good people

Robert T.  |  First Impressions 
Rating:
5.0

Very pleased with the staff and facility. I would definitely use this facility again!!!

DAVID C.  |  Overall Experience 
Rating:
5.0

Nolan went above and beyond to help! Really appreciate that so much!

Cynthia S.  |  Overall Experience 
Rating:
5.0

Thanks for your facility. No complaints about anything. You do a great job !!!

Margeret B.  |  Overall Experience 
Rating:
5.0

great

Stephen F.  |  Overall Experience 
Rating:
5.0

The folks at 3195 hwy 9e are top drawer.I trust them because they get it RIGHT!

David F.  |  First Impressions 
Rating:
5.0

A great help and great people

Bob And Beverly S.  |  Overall Experience 
Rating:
1.0

I will NEVER use Uhaul for anything ever again! Found a mouse made a home in my sons mattress and I had to throw my furniture out because it was all mildewed. Uhaul would not help at all!!!!!!

eric t.  |  Overall Experience 
Rating:
5.0

Always a pleasure doing business with Uhaul

Paul E.  |  First Impressions 
Rating:
5.0

Very pleased!

Joe M.  |  Overall Experience 
Rating:
5.0

Donna was always great to deal with, efficient and friendly. Very clean and secure storage units.

NANCY H.  |  Overall Experience 
Rating:
5.0

Very professional,yet very friendly

Felix F.  |  First Impressions 
Rating:
5.0

I was very well pleased with the unit and the staff

Jim O.  |  Overall Experience 
Rating:
4.0

Everything was fine except the mileage fee of .69 is just out of line. I will just have to do more reasearch. I have a storage unit and soon want to move my boat to your property. Truck rental out.

Larry P.  |  First Impressions 
Rating:
5.0

Very impressed by the well maintained and extremely clean storage area and surroundings.

Felix F.  |  Overall Experience 
Rating:
5.0

Candy did a great job!

Ancil H.  |  First Impressions 
Rating:
5.0

Extremely efficient and friendly staff when I needed it most

Lori C.  |  Overall Experience 
Rating:
5.0

Donna provided excellent and friendly customer service. She helped us right away and went over and beyond to help meet our storage needs.

francisco t.  |  First Impressions 
Rating:
5.0

Clean, secure, friendly competent staff. Thanks

RICHARD H.  |  Overall Experience 
Rating:
5.0

Great experience! We would use them again !

Louisa R.  |  Overall Experience 
Rating:
5.0

The storage units are clean and safe. The staff was very helpful,

michael b.  |  Overall Experience 
Rating:
5.0

We stored our belongings here after our house was flooded from hurricane Florence. We're very grateful to the staff at UHaul for helping us during this difficult time. They were friendly and helpful.

Randy C.  |  Overall Experience 
Rating:
5.0

I have never had the pleasure of dealing with such TOP QUALITY,CARING people before. It was truly a pleasure doing business with U-haul of Little River.

ELEANOR R.  |  Overall Experience 
Rating:
3.0

Nothing

Anthony R.  |  Overall Experience 
Rating:
5.0

Excellent staff. Professional and helpful

Roma M.  |  Overall Experience 
Rating:
2.0

I stored my camper here, the spaces are two small, had trouble getting my camper out, the place I’M in now is 100% better than yours.

larry g.  |  Overall Experience 
Rating:
5.0

No additional comments

stanley l.  |  Overall Experience 
Rating:
4.0

Hard to get out of parking lot on hwy. 9

Charles S.  |  Overall Experience 
Rating:
5.0

Quick and efficient friendly staff

Lori C.  |  Reservation 
Rating:
5.0

Very nice people and place to do business

James P.  |  Overall Experience 
Rating:
5.0

you need more room but overall excellent Thanks

Robert D.  |  Overall Experience 
Rating:
5.0

Every0ne Was very helpful. I will recommend and will go there when I need U Haul. Thank You.

alex w.  |  Overall Experience 
Rating:
5.0

Everything was great

richard a.  |  Overall Experience 
Rating:
5.0

Great people to deal with could not b any better

David D.  |  Overall Experience 
Rating:
5.0

By far the best in Myrtle Beach & North Myrtle Beach area!

B S.  |  Overall Experience 
Rating:
5.0

Very pleased with my storage and the staff.

JAMES B.  |  Overall Experience 
Rating:
4.0

Definitely the best in this area.

B S.  |  Reservation 
Rating:
5.0

Great Service, very friendly and professional.

Robert A.  |  Overall Experience 
Rating:
1.0

Made reservation showed up and was told wasn’t available storage bin and rude help won’t come back again

ROBERT MICHAEL W.  |  Reservation 
Rating:
5.0

Excellent service

Andrew C.  |  Overall Experience 
Rating:
5.0

This definitely is the best self storage in South Carolina. Great staffs! However, the cost is too high.

B S.  |  Reservation 
Rating:
5.0

Kristan and Nolan were great to provide assistance.

Lee K.  |  Overall Experience 
Rating:
5.0

Nice People

Joseph B.  |  Reservation 
Rating:
5.0

Sunday, people just kept coming in, around10 people in all. The poor women behind the counter was all by herself. She did take everyone in order and did a great job getting everyone on their way!

Robert A.  |  Reservation 
Rating:
5.0

Very pleasant and helpful staff at a good price

George A.  |  Overall Experience 
Rating:
5.0

Nice staff, always friendly and really helpful. They made sure my move in and move out was successful! Thanks again! The manager and “Big Mama” were my favorites!

Swakeem C.  |  Overall Experience 
Rating:
5.0

Awesome!

Deanna B.  |  Overall Experience 
Rating:
5.0

The the office staff and delivery staff was the best to work with.

Vincent P.  |  Overall Experience 
Rating:
5.0

Na

David R.  |  Overall Experience 
Rating:
5.0

All the people very great and very helpfull

David D.  |  Overall Experience 
Rating:
5.0

Super

G Frank L.  |  Reservation 
Rating:
5.0

Great service

Andrew C.  |  Reservation 
Rating:
5.0

The office staff were friendly and knowledgeable and made all processes easy. A very well kept facility.

Robert L.  |  Overall Experience 
Rating:
4.0

I had a U Box delivered to my new address. They delivered it a day earlier and picked up the following day. Thank you!

Dolores G.  |  Overall Experience 
Rating:
5.0

The people was very friendly and accommodating. I will be bringing my boat again next year for the summer. Very convenient.

David J.  |  Overall Experience 
Rating:
4.0

Krysten very professional and patient. Could use a little help with organizing tasks to streamline duration of visit. She is excellent representative for U-Haul

Jeanalie S.  |  Overall Experience 
Rating:
5.0

This facility and its staff is exceptional in every aspect and I would recommend no other. Thank you all, for making me and my possessions feel valued and safe for over a year! Much appreciated.

debra k.  |  Overall Experience 
Rating:
5.0

Ms Donna was great

Charlene S.  |  Overall Experience 
Rating:
5.0

So easy and convenient. Nice and courteous staff.

becky p.  |  Overall Experience 
Rating:
5.0

The staff was extremely helpful in assisting my needs at your facility. It was one of the best experiences i have ever had working with a company. I am recommending U-Haul to all my friends.

dan a.  |  Overall Experience 
Rating:
5.0

Highly recommend U-Haul Moving & Storage of Little River!!! A+++

GEORGE C.  |  Overall Experience 
Rating:
5.0

This was my first time using U-Box delivery....moving 1900 miles....cross country. From the beginning to the end....100% more than I expected. Thank you to all!!!

Eileen M.  |  Overall Experience 
Rating:
5.0

Accessed my convenient unit on numerous occasions over a 4 month period with no issues. An employee even allowed me in shortly after closing one evening for a quick pick up - greatly appreciated.

John S.  |  Overall Experience 
Rating:
5.0

Excellent facility. Staff is knowledgeable, kind, helpful and friendly.

Marcia C.  |  Overall Experience 
Rating:
5.0

The staff very helpful and extremely polite.

PAUL L.  |  Overall Experience 
Rating:
4.0

Thanks

Wayne B.  |  Overall Experience 
No reviews have been submitted for this location.

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