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BRIAN C | First ImpressionsCustomer Reviews for U-Haul Moving & Storage of Little River
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lower prices on boxes
Laraine MPleasant experience, Agent was friendly, knowledgeable, talkative and efficient.
JOHN PI had a great experience i would not change a thing thank you
FRANCISCO TFriendly staff
RICHARD CAgain, quick and easy.
THOMAS TVery quick and easy peasy!!
PATRICK SVery impressive employees and facility, have no suggestions
THOMAS ABUYER BEWARE!!!! I've rented from UHaul several times in the past and had good experiences. We had reserved a cargo van but it was not available when we needed it. The last time I rented a cargo van, albeit 2 years ago, it had 100 free miles and $19.95 for a day. Total cost was about $63. I understand prices go up. My reservation for the cargo van was $115 with 100 miles and .49 per mile over 100. We had planned to return it to the same location,. The gentleman who assisted us offered a 10' truck for the same price and terms as the cargo van. He cancelled my reservation I had made online. Then he didn't have a 10' so offered a 15' for the same price and terms. We inquired about the cost difference if we dropped it off in Shallotte, NC, less than 1/2 mile from our home. He quoted a cost of $139 so we felt the extra cost to save us considerable time was worth the difference. He assured miles was not an issue. We were moving a riding lawnmower so the truck size was excessive. We attempted to drop the UHaul off at Scotts Farm Supply in Shallotte. They informed us we had to drop it off at UHaul in Ocean Isle Beach and exceeded the included 30 miles. The additional mileage was going to cost $1 mile and another $40+. We drove to Ocean Isle where the confirmed the mileage discrepancy. What happened to the 100 miles included with .49 for additional miles? Fortunately the very kind woman at Ocean Isle made a phone call to the District Manager who waived the additional mileage costs I logged in to the online Uhaul to confirm the details and terms of my original reservation but it was no longer visible. It seems you delete cancelled reservations. The whole experience was very unsettling to us. We will definitely pay more attention to the fine print in the future and look to other options before using UHaul.
PAUL KExcellent service - representative came right out and met us. Opened the gate while we were reading instructions and met us. Fantastic service!!!!!
Susan BFriendly and courteous
SHANE GLess cost - lol
MICHAEL CVery nice staff
Daniel Bperfect
THOMAS OI started to drive away and "Nolan" stopped me. He reminded me that I had a $60 deposit tefund coming to me. I thought that was very honest and professional of him. A very good representation of your company!
BILL RI was contacted 5 times by different Uhaul places asking me to upgrade my truck for free since 10 ' trucks were scarce, which I did. I also was asked to haul a trailer back to PA since they were in need here. I got the 15 foot truck and rented a auto hauler which was rusty , strap holders were rusted and hard to use as was the crank on the trailer. I was uncharted for the 15' truck , upcharged for the auto transport , I was suppose to be given extra days on my rental but was receiving texts to return my truck asap. I'm totally unhappy with my upcharges and costs. Equipment was not easy to use and unrelenting calls from Uhauls and the constant changing of my reservation was unnecessary. No, I won't recommend Uhaul.
JENNIFER MRental went smoothly. Thanks!
JOHN ENothing everything from making the reservation online, picking up and returning the trailer went smoothly.
DONALD APice too high for a customer of over 25 years, relationships are very important to me. Russell Smith
Russell SNone
RENIERY LExcellent customer service . Realized that I needed to upsize my truck at pickup time. No problem! Manager took care of it easily. Very friendly staff. Will definitely use this location again if the need arises.
THOMAS SNolan was great!!! Very attentive and helpful!!! I would definitely recommend this location because of employees like him!!
CHRISTOPHER SNolan Pinson, the facility Manager, was THE most professional, personable and knowledgeable person. Dealing with him was always a pleasure, he was always ready to help out when needed and had answers to all of my questions. I would never consider using or recommending any other U-Haul in this area! Thanks Nolan!!!
Moira M | Overall ExperienceVery friendly and accommodating.
LINDA EGreat customer service.
MIKE FThe trailer I rented looked very old with rust on the wheels.
ROCCO CGood price. Early hours was good. Most places not open at 7:00am
SIDNEY SVery nice staff and good equipment, thanks.
Doug M | Overall ExperienceThere was a problem with the trailer I received but the guys took care of it without issue and it was great for the whole trip.
MATHEW JMy belongings was covered with pollen. Manager took pictures said he would send them to corporate maybe checked back with him said he haven’t heard back. Couple of days before moving belongings complained again. No help Pointed out crack in ceiling of storage unit to manager
Victoria A | Overall ExperienceThe cab of the truck smelled of smoke even though it was cleaned and also smelled of deodorizer.
RICHARD PThese guys are so professional for such a small location. The place is always clean and the team is forever helpful and on their game. I use this location often and have never been disappointed!
GAIL SVery pleased,thank you for making our move so easy..
Doug M | First Impressionscheck engine light came on, hard time adjusting mirrors, and low tire pressure had to fill six times. but overall the staff at little river uhaul are excellent.
CRIS PEverything was good. But I did not get my 6 blankets that I ordered
Harold QThe best experience I have ever had thus far. Even though the ones previous we not too bad...!!!
Anthony KHave more than one local trailer for rent.
MICKEAL CThe experience/pickup/communication were above and beyond. The staff was friendly and professional the whole way.
STEVEN RMy trailer rental was quick and efficient! The staff at Little River were friendly and helpful. My online reservation and payment were very convenient!
ANDREW HHad to wait for a while for someone to come inside the building. Which is understandable,because I don’t see but one person working! Overall good experience.
JO BTo: U Haul Team From: Mike Condon - Happy Customer Excellent customer experience with the Little River U Haul Storage Center team lead by Manager - Nolan Pinson and assistant Jordan on Wednesday 26 March. Mr. Pinson was polite and professional. Nolan helped me with my move decisions concerning additional storage needs and answered all questions on use of different trucks and trailers. My off load into a 20x10 storage space and return of a 6x12 trailer was seamless and meet all expectations. Thank you Little River Team Mike Condon 757-846-4346
MIKE C | First ImpressionsAll good - The Little River Team was polite and professional
MICHAEL CGreat staff, easy dropoff and location is open daily from 7am to 7pm which is helpful.
Anthony SAll was fine, no needed change that I saw
SCOTT FNolan was awesome, I could not get a reservation online, went to see Nolan and he set me up.
MICHAEL MFriendly professional and I will rent again if need be and recommend
JOHN JNice guys and extremely helpful and worked with me to try to resolve the issues.
MICHAEL LI`ve rented before from this location and there service has improved since there is a new manager. Would recommend them to anyone looking for truck rental or storage.
RICHARD SFor a small footprint of real estate for the trucks, you had it organized well.
Mark BGood customer service. Prompt and units ready for pickup.
Donald DNothing, the rental was quick and easy and the staff friendly and helpful.
Hayward HTwo different times I was charged multiple times for what was supposed to be an empty unit. It was supposed to be emptied by Nolan. He got my new information, my new address etc and my new bank number so he could refund me two months of unit charges I made when it should have been empty by then but I have not received the money just
Susan L | Overall Experience3-29-25 Nolan everything great! If I see you & Jordan out I will buy you a brew! Ty 🙏😁
DOUGLAS AI was charged for 7gallons of fuel when I only drove the truck for a total of eight miles!
JASON JEverything is great
Karen PIn and out in less than five minutes to drop off a trailer.
DAVID HHave cruise control on all one way l9ng.distance trucks
RICHARD CMake sure customer understands all charges. We were charged an additional $25.00. I called the 800 number to get clarification of the charge.
ROY Svery easy to work with!
THOMAS BI can’t think of anything for improvement. Nolan runs a great service.
EDWARD BNolan was very friendly and helpful to us and we really appreciate him
Dasha K | First ImpressionsI rented storage for will over 12 plus years and felt safe, area clean and well maintained with protected property
MICHELLE C | Overall ExperienceMoving down from NY without the closing complete on our new home left us with a storage issue. We stopped in twice, once for prices, and once to actually rent one. Nolan was very knowledgeable and friendly and helped us decide on the unit size. We met Samson and Justus also. What a good cohesive group of guys! Thank you!!
Marcia M | Overall ExperienceGood management team
MICHAEL S | Overall ExperienceFriendly and gave useful information, helped us come up with a plan to store our belongings until our house closing. Couldn’t be more pleased with their info, friendliness and willingness to help
Marcia M | First ImpressionsMaurice did a great job and has always been friendly and great to work with!
tracee P | First ImpressionsI have used this facility for 3 years however this year it was so overcrowded with U Haul equipment that it prohibited me from being able to access my unit comfortable. I had to move my van every few minutes to let others through as the main drag was double parked with equipment and no access for two lane traffic. This made my unloading double time as I could not complete my task. I moved to a new unit where I was told they did not park equipment however they did have traitors parked in front of my unit. I could still access however two lane traffic could not get through. I asked a patron if she would let me through as I had done although a real pain however she would not and she harassed me calling me a privileged blond Southerner. I truly felt threatened. I would consider the experience a negative experience. The facility is far too small for all the equipment stored which is not unit renter friendly. I have never in all my years of renting storage units had such a bad experience. I have been renting units for 25 years now in various locations. I understand on occasion you have to move to accommodate other patrons however when it is constant it is not ok. The owner of this facility has failed.
DONNA S | Overall ExperienceVery accommodating
Sharon C | First ImpressionsJust needs more space for vehicles. Otherwise, great people.
Joanne G | Overall ExperienceNolan and the team were awesome and extremely helpful.
Chris S | Overall ExperienceThe front staff were always a pleasure to deal with... no complaints.
Rex M | Overall ExperienceNolan was very helpful and friendly. I didn't like my original place for storage.And he accommodated very quickly efficiently got me is inadequately and was very appreciative thank you
LISA D | First ImpressionsThe staff was amazing and very nice.
Kelli J | Overall ExperienceI had a wonderful customer experience!
JACKGERARD B | First ImpressionsSamson was a great help , courteous and nice through. The entire process . I appreciate it . I would Recommend to is store Samson & Nolan are professional and great to work with . Thank you
Jill W | Online Move InThe entire team is awesome. Friendly, helpful.
James M | Overall ExperienceOwners were awesome. Would use them again
Carl U | Overall ExperienceBeen using this location for almost 8 years and the new manager Nolan Pinson and his staff do an outstanding job.
Richard S | Overall ExperienceThe staff was simply OUTSTANDING!!!
JEROME H | Overall ExperienceVery helpful and friendly
Carl U | Online Move InNolan and his staff are awesome people!
PAUL T | Overall ExperienceI would have rated it better had my storage unit not leaked and then the movers U-Haul hired stole all my clothes and my husband‘s clothing and mine and my daughters bath and body Works for perfumes!!!!
Nichole S | Overall Experiencenice branch, hospitable folks!
JOSHUA F | Overall ExperienceGreat group of people!
Jill M | First ImpressionsI was very impressed during my journey
Kevin L | Overall ExperienceNolan was very helpful!!!
Timothy H | Overall ExperienceNolan is very helpful and nice to work with.
Jim a | Overall ExperienceVery friendly staff
WALTER W | First ImpressionsNice place - and very busy!
Bryan H | Overall ExperiencePrices went up continuously
Rhonda K | Overall ExperienceNolan was very helpful and professional
Ronnie R | Overall ExperienceU-Haul Storage was able to accomodate my needs in a timely fashion. They are located a reasonable distance from my new Retirement Home and I will be using them again soon.
cullen e | Overall Experience9 rate increases over an 8 year period with a paint job as the only maintenance improvement. No consideration for long term customers. Staff could care less and corporate cares even less.
JOHN C | Overall ExperienceExcellent service Thanks
Kevin L | Online Move InMy only issue was a few times when i got up to the gate to enter there was either someone parked in front and I had to wait for them to return to their car. On at least 2 occasions there was a uhaul truck blocking the entrance. And on those days I had to leave and come back and the traffic was horrendous.
Loretta B | Overall ExperienceWent to my unit blocked. I called asked to have the moving van in front of my unit moved and it didn't get moved. I had to fold in the mirror on the side of the moving van to walk by but I did and folded it back out when I completed my move out.
Wynna A | Overall ExperienceVery friendly and accommodating staff for check in and check out. Will definitely recommend
cullen e | First ImpressionsNolan and his staff are the best I’ve ever deal with. As a military family we have moved many many times. He has helped me so much. He goes above and beyond. He is absolutely amazing. I had a cancer diagnosis last week and needed to get Storage moved. I can’t tell you what it meant to have Nolan on my side and his team helping me out when I felt it couldn’t get done. There is nowhere else I will ever go from moving storage or truck rental
sandra s | First ImpressionsNolan was great!
TONY M | First ImpressionsPhenomenal place and the people that work there ALWAYS went above and beyond. Would STRONGLY recommend this place
Robert G | Overall ExperienceGreat experience, I would rent again if needed.
Albany C | Overall ExperienceThanks
KIMUEL V | First ImpressionsHigh quality, to
david w | Overall ExperienceUsed for months. Total experience was excellent.
William J | Overall ExperienceGreat experience. Great staff. Exceptionally clean facilities.
fran v | First Impressionsvery well run and easy no hassle access
Brian P | Overall ExperienceWas real happy with the hours open , and the associate when we first got there was very friendly, talkative,and knowledgeable. Found out about some good restaurants in the area, along with some good fishing spots!
john p | Overall ExperienceYou kept hitting my debit card after I cleared out. What is up with that? Then you tried to hit it again a month later. You need to get your act together.
Holger S | Overall ExperienceKept getting different answers from different workers. Example: Was told there was a reservation for a trailer and it would be free since I was a long term renter, and when I went in, the trailer we needed wasn't available. Mgr found something else and we were charged for it. I would not have had an issue of I was told that up front.
Eileen M | Overall ExperienceMy unit was very nice and easily accessible. The staff are very friendly and helpful.
Linda M | Overall ExperienceGreat job
Christopher M | First ImpressionsAssociate at office was very friendly, talkative, efficient, explained everything in detail, returned our call quickly, enjoyable experience
john p | First ImpressionsPerson that opens up in the morning was great. You need to hang on to him Mike
michael h | Overall ExperienceGreat friendly service
rob d | Overall ExperienceI was charged an absorbant amount for a storage unit that I had previously cancelled.
Jerry L | Overall ExperienceNolan is great!
Milton S | First ImpressionsEverything was very easy. Great staff, very helpful.
Ron B | Overall ExperienceFriendly knowledgeable staff always helpful. Easy location!
Micheal S | Overall ExperienceThe door to access the climate control has a keycard scan that was never active in the 3 years we had a storage. Often the gate to the storage park was left open even all night so random traffic could come in at any given hour.
JOSHUA C | Overall ExperienceAlso the movers U-Haul recommended SUCKS!! Cussed me out, called me names and did not even finish loading my truck! Told me to do it myself and left before time I paid for was up!! They were throwing my household items around like it was garage and I did not appreciate that at all!!! They were rude and very unprofessional and did not know how to pack a truck!!
rita s | Overall ExperienceNolan is always helpful and has been professional to work with.
Jim a | Overall ExperienceI had two storage units, one had damaged my belongings due to a roof leak that I’m having to file a claim for. While moving out and checking out I was assured I would not have anymore charges on my credit card, but I was charged for both units again anyways. The GM was left a detailed not to call me and has yet to call me back about any of this and has yet to answer my calls or texts. I was supposed to pick up a moving truck at 9am and didn’t get it until 10am and the movers I hired were getting paid just to stand around while I waited for this circus. And the movers that were recommended by the U-Haul online were nasty and so very unprofessional and refused to finish moving my stuff, I had to finish it myself while listening to them hurl obscenities at me and cuss me out. I would never recommend Littlejohns movers to anyone, they were rude, lazy and older than Moses! They did not know what in the world they were doing. They were just hood rats with nasty foul mouth and attitudes!! Threw my belongings around and kept saying f this, busted up my furniture and appliances, just a very ugly and unpleasant experience!! I was so stressed!!! Then U-Haul asked me a favor in bringing back an auto transporter, unfortunately I agreed. When I went to drop it off the U-Haul person didn’t know how to unhook it from the truck, refused my reimbursement and threatened to call the police on me if I left with it! The gall!! No more favors from me!! Very very very horrible experience from beginning to end!! So yeah no U-Haul for me or anyone I know ever again!!
rita s | Overall ExperienceExcellent facility and great staff. Nolan and his team were very helpful.
warren b | Overall ExperienceI reserved a climate controlled unit specifically over the phone. When I arrived the associate had an issue with billing me properly and almost charged me $1624.00 instead of my first month free since I had just rented a U-Haul trailer. I was given a key card for my unit and brought my trailer over to the “10X5” unit. The unit was not 5 feet wide as I measured it and it was at least 5 inches under. The unit was also not a climate controlled unit. I had to drive back over to the office with my trailer with other trucks blocking the way and switch to a larger unit 10X10. The associate issued me a new key card for a larger unit. I drove over to the new unit and this one was also NOT climate controlled. I drove back to the office and the employee was vaping inside the building. I was finally issued a keycard for a 10X10 climate controlled unit at last. There were no light sources outside of the doorway entrance into the unit hallway so I could not see anything trying to unload my trailer which was very dangerous and difficult to say the least.
Kayleigh M | First ImpressionsRefused to allow me to return unused/unopenrd clothes storage box and plastic mattress plastic without a receipt…did not issue a monthly rental credit for checking out 1 week early. Facility gate/process to get in and out is a joke
Bob S | Overall ExperienceVery friendly staff! I highly recommend this place for all your u-haul needs!!!! Clean, and convenient location!!
Antoinette M | First ImpressionsEmployee Holly has a nasty attitude, not people friendly .if I was the manager she would not have any interaction with customers .
Francis H | Overall ExperiencePrice is a bit high
Stephanie B | Online Move InHigh cost
Joseph C | Overall ExperienceFront gate was not secured.
Kevin G | Online Move InDesk service person (female) sat back appeared bothered by us being there to rent a storage unit. Would not honor the free lock promotion on line. Made us walk over to get a lock of the shelf so she could scan it because she did not to actually get out of her chair. Thank god another employee came by and helped us out otherwise I would have said f it and left.
Patrick D | Overall ExperienceGreat staff
Marco P | First ImpressionsThe only drawback was when I reserved two people to help unload my truck, no one showed up. I was told that the time frame was blocked out, which didn’t mean anything to me, because it’s ambiguous term. when I called all I got was oh I thought you understood. My wife and I ended up and loaded a 20 footer by ourselves, that was totally packed and we are both over 60.
Charles S | Overall ExperienceI had my fourth back surgery three months ago, and was able to get two people to unload the truck at a good rate.
RICHARD B | First ImpressionsThe lady at front desk was very polite and helpful
ernest n | First ImpressionsU-Haul moving and storage has been a very positive experience. The employees have always been very friendly, professional and helpful in every way. Thank you for always being there for us. We so appreciate how nice and clean that the storage facility was. A++++
GEORGE C | Overall ExperienceNolan Pinson was very accommodating when he heard of my dilemma. I had been with UHaul Storage of Little River, SC once before and received professional and prompt service each time. I had my Pop Up Camper stored there and terminated my storage because I thought I had sold my camper. Thank you Nolan for being so accommodating.
Dennis L | Overall ExperienceNolan and staff have been very courteous and helpful from the moment we first started talking about our storage needs! We highly recommend Nolan!
Eileen M | First ImpressionsContinued raising rates is bad.
KENNETH W | Overall Experienceeasily accessible and very accomodating
Lori t | Overall ExperienceExcelente
JESUS R | Overall ExperienceI really like the manager. He is so good to work with
JULIA W | Overall ExperienceHad a storage unit for about a year. The staff here are great, always friendly and helpful. Location is easy to get in and out of. My unit always stayed dry during rain. Facility was always clean and secure. Highly recommend for your storage needs.
jeff b | Overall ExperienceCompetent staff and professional
Berdette S | Overall ExperienceClean, well managed, expensive but in line with other storage locations.
david w | First ImpressionsThe staff was excellent. I came looking for a large unit Noland found me two unit and was extremely helpful in m as king the unit fit my needs one at first then the 2nd the following month. The staff was always positive.
Dan H | Overall ExperienceI was really impressed at how quickly I was able to get a spot to park my camper. At first there was nothing available but later that day I got a voicemail advising me to call said facility as a space became available. I finalized the “deal” over the phone: very simple, very efficient, and knowledgeable personnel.
Dennis L | First ImpressionsVery nice young lady at the front desk. Her customer service was well above the norm and she should be recognized for such. I believe she was the manager's sister. Thank you, Jim Taylor
James T | First ImpressionsThey offered to unhook my car trailer and take my car off and then park the car trailer for me while I checked in. It was very helpful and totally above and beyond!!!
Craig B | Overall ExperienceVery friendly staff and nice to work with
Angela R | Overall ExperienceNolan runs a tight ship.
William J | Online Move InDuring the time I rented a climate controlled unit; for few months the A/C where my unit is was not working. Entry door to the hallway to where my unit was accessible without passcode, anyone can walk in to that hallway until the day I closed my unit out. Main gate was intermittently inoperable. It’s location is the most convenient thing is about this place. When renting a vehicle watch out for extra charges. This happened to me, and the location manager nolan refused to help in anyway as he is useless when it comes to customer service. Contacted HQ and it was addressed properly as he was found to be at fault .
savas B | Overall Experiencevery good
Harold F | First ImpressionsI moved 12 hours away and came back to get my belongings and realize I had forgotten my key. Woman in office refused to be of any help and said it was not her problem and had no knowledge of anyone in her office that could open the lock nor cared to find out. After driving 12 hours after working all day and having to spend 4 hours in a town I don’t know many people alone trying to get into my unit to get my stuff I was very disappointed
CIERRAGINIECE D | Overall ExperienceNolan and his staff were excellent
Donald W | Overall ExperienceNice people to work with. Very helpful
Karen R | Overall ExperienceWonderful
tonya s | First ImpressionsWe have had a great experience with This U-Haul facility. Always friendly and helpful. Would recommend them anytime.
Rocky W | Overall ExperienceSammy was very professional and helpful in arranging my trailer and storage.
Mark H | First ImpressionsThe unit I rented, had an area inside of it that is 5×5 that was completely blocked off and unusable to me. That is 1/8th of the total area that I couldn't use. I asked about a price break since I couldn't use that area, got a big fat nope. But I needed it, so I took it. But, that showed me what kind of company I was dealing with, and said all I needed to know to get a different place. I see that as blatant false advertising when you're renting a 10×20 unit and you're getting a unit that you can't use 25 sq ft of. And to charge the same rate as a fully useable 10×20 space ?? That's just wrong. So yeah, you lost a $250 a month renter, cuz you wouldn't make a $30 concession. The people and place are great, just didn't like the full price fee for a unit I couldn't use 1/8th of. And if you don't think 1/8th is a lot, cut your pay by 1/8 and see if you still don't think it's a lot. Other than that, all was good.
Kenneth E | Overall ExperienceStaff was great, location was clean and maintained
Matthew M | First ImpressionsThe store manager Nolan was amazingly professional courteous knowledgeable and just a really really nice guy I've had a storage unit there for a year and he is always been so professional
Debra E | Overall ExperienceNolin and staff are great. Very accommodating. Our only negative comment would be about the Uhaul policy of not pro rating Uhaul box rentals. We ended up paying an entire months rental for 2 boxes even though we only had them 2 days of the 30 day cycle. $150.00 for 2 days. It was not Uhauls fault at all, but still very frustrating.
Vincent R | First ImpressionsAwesome service
JAMES R | First ImpressionsWhen I rented the storage unit 7 years ago it was within my budget. The rental eventually rose to the point that it was not worth the value to me.
FREDERICK K | Overall ExperienceNolan and the lady at the front desk I didn’t catch her name were AMAZING… everything went very smooth. I will definitely recommend to others. I appreciate you both thank you so much.
jeannette l | First ImpressionsGreat customer service
Milton S | First ImpressionsWe stored our vehicle for several months, over several years and always found it in good shape when we returned to pick it up. The facility is very secure and even though, one year, there was extensive flooding in the area, this facility was safe and dry.
Robert F | Overall ExperienceMoving is a stressful experience. Period. My experience with Uhaul van & storage was over-the-top amazing!! Highly recommend using Uhaul.
Pamela B | Overall ExperienceI’m retired and money is tight. I was able to get my things out of your storage to save money. I only used 4 days of the month but U-Haul would not refund any of my money. This ended what was a great experience badly.
patsy t | Overall ExperienceStored some antiques in the climate controlled section for a extended period of time while overseas, perfect condition when I returned. The staff were always friendly and helpful. Would definitely recommend the facility.
CRAIG R | Overall ExperienceClean, safe, and well managed. Good place for storage inside, parking outside, and truck/trailer rental
John A | Overall ExperienceExterior door to the climate controlled storage did not have a working lock although key pad is there. My only suggestion is to get that fixed to add that layer of security. Otherwise appreciate the folks working here including the manager. Always a good experience renting a van or truck or storage unit.
MICHAEL V | Overall ExperienceThe manager and staff were friendly and very helpful. Thanks a lot
Chad G | First ImpressionsNo one showed me how to open gate or storage. First unit was locked & taken by someone else. Then I was charged more after being told I could change drop off location without a issue
Jennifer M | Online Move InWhat an exceptional facility! Very upscale and managed by a staff who knows what it means to have pride in their business and customer service. I recommend it highly. Nolan is an astute business manager and pleasant to work with.
nancy c | First ImpressionsPolite, professional and friendly staff
Gary M | Overall ExperienceVery friendly staff and extremely helpful
carole r | First ImpressionsThanks 😊
James B | Overall ExperienceFor anyone looking for a storage unit this facility seems just fine, however we needed outdoor storage for our camper and there was very little room to maneuver. We had to find another location.
ALLISON D | Overall ExperienceWe only left our van for a short time, to be picked up by a trucking service. There were no problems for trucker. All went smoothly, which was great since we were states away.
Nancy K | Overall ExperienceOverall a great experience, price increases was the reason for change.
STEVEN S | Overall ExperienceOverall, very good
Michael H | Overall ExperienceUhaul moving and storage in Little River, SC always takes care of us.
Stephen W | Overall ExperienceVery helpful!
Tammy C | First ImpressionsMy entire family got sick with covid. 8 people! And although we did miss our deadline before being charged(I didn't even realize after being in survival mode) there was no sympathy, no empathy just .. give us our money. Never mind CDC regulations. So, after spending 1800+ dollars on uhaul trucks and vans, thinking we'd save a little with the free month of storage, driving the truck 45mph the whole way, because it sounded like a bag of hammers, coming to a pitch dark storage unit, unable to see after 7:30 pm, aka after work, missing 2 weeks of being productive because the domino effect of a virus trickling its way down to the kids and finally to our elderly mother, I get told, sorry...PAY UP. SO that'd be my experience.
Elizabeth M | Overall ExperienceStaff was friendly and very helpful despite being open beyond the posted hours to assist with my concerns. Thanks for being so accommodating!
Marc B | Overall ExperienceVery cramped parking
Jack E | First ImpressionsThankyou for everything
Susan B | Overall ExperienceRecurrent customer. The associate was friendly and prompt. I reserved a climate control unit and when I went to unload my things, water was in the unit. The air conditioner went out, but the associate promptly got me a much bigger unit quickly. It wasn’t climate controlled but I was satisfied. I also rented a moving truck. The process of both were quick, professional, and prompt.
Shiquita D | First ImpressionsVery helpful and knowledgeable of products and services
Steven P | First ImpressionsStaff was very friendly and helpful.
William A | Overall ExperienceThe staff at this location was amazing!!! We loved working with them!
Kathy P | Overall ExperienceGreat helpful staff, best prices in area!... Highly recommend for storage needs!
Ricky W | Overall ExperienceThe gentleman who was working was fast, professional, compassionate, and kind. I appreciated my interaction with him a whole bunch.
Elizabeth M | First ImpressionsGate was broken for several days. That felt uncomfortable. Everything else was great and I'm sure the gate will be repaired soon.
Anna N | Overall ExperienceI paid for an entire months storage and due to circumstances I only kept it for one week and never moved in and as of today I have not received a refund for the month I paid for. Will the unused time be refunded to me? Please call me to address this issue. Deborah Cline 843 226-9142.
Deborah C | Overall ExperienceGreat place clean and well managed! The people there were very helpful on what we needed for storage and were very friendly!
Michael R | Overall ExperienceUhaul was contacted by phone because I do not need this unit at this time so requested it cancelled. Deborah Cline
Deborah C | First ImpressionsVery easy to process rental, staff knowledgeable and friendly! Would highly recommend this business!
KAMERA H | First ImpressionsStaff very friendly & professional
Todd P | First ImpressionsAll good
Todd B | Overall ExperienceStaff was very pleasant and helpful. Felt they actually cared about our experience.
Lee F | Overall ExperienceAll experiences were great
Ronald F | Overall ExperienceThe young man that waited on me was very courteous and knowledgeable! Great experience!!!!!
Ruth P | First ImpressionsStaff was extremely helpful - Dennis and Nolan couldn’t have been nicer and helpful! We traveled 12 hours after having problems in New York with our reservation and these guys were great assisting us! Highly recommend this facility in Little River.
Anthony L | First ImpressionsReally expensive for no reason
Balin G | Overall Experiencethe owner acted like he was doing me a favor waiting on me ,no personality.He gave me my gate code and did not work and had to go to office 3 times,while the alarm was sounding the whole time I was unloading.The same thing happened to get out and the gate closed on my truck. the next day the same thing happened and was told the code should be 5 numbers not 4,still did not work I asked for a card and was told that corporate would not allow this.Today i needed to get tools out of the locker at 6a for a jod and couldn' t get in.When back at 10A to get something done and was told not to "yell at him' and he finally called for help and was given a gate card.This was all with the owner who should of called for help the first and could not figure how to return 2 mattress covers.This whole exerience I was treated are I was a problem and a inconvenience and if I had the energy and move out,lockers in Myrtle Beach are a dime a dozen.Thank you. mike Risner 4103024721
MICHAEL R | First ImpressionsI vacated my storage unit on 12/31/21 and stopped in to the office to let them know I had vacated. On January 22, 2022, the manager called me to see if I was still using my unit. I advised him that I had moved out 3 weeks prior and had personally told them I had moved out on the day we moved out.
tim a | Overall ExperienceOther than my hitch being ordered and sent far out of my way and being installed improperly. I had a great experience and a smooth relocation move. Would be nice and considerate of uhaul to reimburse me some of the cost i had to pay for the hitch and installation. Since it cost me so much extra in gas and time to get it on and done correctly.
RONNIE C | First ImpressionsThanks for everything 😁
Washington S | First ImpressionsStaff went above and Beyond to help us. We needed a A storage unit and there weren’t many available but manager was great and helped us.
JAMES m | Overall ExperienceConstant billing issues: would get bill, non-payment email, followed by payment email - every month for two years. Spoke with managers and general managers - to no avail. Mean, ugly people have worked at this location, extremely nasty people to deal with. Went to empty my unit, a non-payment lock was on my unit. - I'm on auto-payment? When manager went to my unit, told me this was due to non-payment, then changed his mind and told me it was because there was no lock on unit, which is impossible because U-Haul requires every unit to purchase a lock? I closed out my unit on the 5th and was told I would not be billed. Of course, I was, and the girl in the office on the 10th - told me not to worry about it as it was just an email blast. when I brought up, I had a pending charge, she transferred me to a manager to resolve. Get this, asked me for a card since my account they have been processing for two years has an issue? I hope I get my refund. Let's just say I have never been more frustrated and relieved to leave your business than now! Nothing positive to say, other than the [new manager Noel] seems like he really wants to help and was professional.
Betty M | Overall ExperienceFacility was clean. But it should offer refund when customers move out early.
isabella H | Overall ExperienceI shall not there Two men and a truck brought my storage .
Edward P | First ImpressionsCame because of as with special discount but did not get discount
rick& b | First ImpressionsEverthing was great, thank you for making my move better. Everyone was great from renting too turning in truck.
jeff c | Overall ExperienceI had a 10 x 15 unit reserved for the past 2 months. I drove 9 hours from Maryland with a Uhaul truck. When I arrive at your facility I was told that there were not units available. I explained that I had a reservation and showed her the reservation number. I was told that reservations are not a guarantee. She did not have that size unit available and did not know why I was told that they did. She was not able to help me look at any other locations near by. She did offer me a larger unit for $100 more a month than what I was paying. I asked her if I could get the same rate as the smaller unit I was promised and she said No we don't do that. I will never rent from U-haul again.
Molly H | First ImpressionsPersonnel were courteous and helpful which made our move to the area delightful!
James C | Overall ExperienceVery friendly staff and helpful.
Mike S | Overall ExperienceIn the Uhaul tool that I used to book my one way vehicle rental it offered me the opportunity to book a storage. In the tool it said first month was FREE. However when I went to store my stuff the clerk told me that to get the FREE month I would have had to rent the truck from them. Not sure how I could have done a one way rental and pick up their vehicle in Massachusetts. In fact it would be impossible. Otherwise I was very happy with the experience.
Harold P | First ImpressionsMy first visit (sept. 22, 2021) to request a stg unit was not pleasant one and the female who assisted me, the manager?, Just flatly said there was no space available when I came in to rent a unit. She really did not get any of my info or my questions/needs for storage and did not even make an attempt to see if something was coming up soon. Please be advised that I struggled to get into your office with my rollator walker because I am handicapped and cannot walk without it. I left disappointed and in about a month I called into this same office and was greeted by a male employee, who was so very helpful and advised that the small unit I was requesting was available, but on a first come basis. I got in my car and was at the office within the hour. The female whom I had previously dealt with was sitting at the desk, while the gentleman was standing behind her. She recognized me (due to my handicap and equipment I needed to get into the office) and promptly got up and walked into the back room without saying a word to me. I was assisted by the same gentleman I had talked to on the phone and he was so very pleasant and helpful in getting me a unit right away. All else went well with my relationship at UH-5433(A).
Bonnie W | First ImpressionsOverall very friendly staff and pleased with the storage services provided. Thanks
Corey A | Overall ExperienceWe have stored our vehicle there for several (6+) months each year, for several years. It has been safe and secure. No problems. Price going up, though and that's tough. Thank you.
Robert F | Overall ExperienceNone
denise l | First ImpressionsStaff is very friendly and helpful. Lot is secure for outside storage.
Jeffrey W | Overall ExperienceOnly thing I didn't like, was the fact that the unit is advertised as 10 ×20, but it is actually a 5×15 and 5×20, meaning it's only 175 sq ft. Due to weird floor layout, I lose 25 sq ft.
Kenneth E | First ImpressionsWe stored our belongs for 4 years at this facility. It is very secure and our belongings were exactly as we left them. My only disappointment is that after paying on time every month, it would have been great if the remainder of this month (almost 3 weeks) would have been prorated and reimbursed since my belongings were picked up on October 10th and we had paid up until the end of the month and gave a 1 week notice of our arrival. I would still use this facility again in the future if needed.
Gina M | Overall ExperienceGreat customer service!
James C | First ImpressionsI rented the space and never used it because we canceled the purchase of the camper. I lost 64.95 but that’s the way it goes
CINDY C | Overall ExperienceSuggest offering a prorated monthly rent or refund balance of rent if the unit is rented to a new tenant before the uni’s term ended.
NEAL M | Overall ExperienceEnjoyed the experience!! Would use them again.
Stephen W | Overall ExperienceGuy at counter was not too friendly. He had a smart attitude about everything. When we got there to return the truck we had to wait on him to finish eating his breakfast. He needs to learn customer service. We all have bad days but your in this kind of business that needs to be professional and polite to your customers Overall the storage and move was great but this one employee made the whole experience not worth doing business at this location. This is a young gentleman that checked us in 2 years ago and checked us out on September 26 at approximately 9:30
Kulya F | Overall ExperienceVery friendly and knowledgeable.
Robert a | First ImpressionsDesk personnel was totally distracted. Slow slow slow. Horrible odor upon entering and was worse longer you were in office.
Nancy H | First Impressionsnone
Chris W | First ImpressionsThe 800 customer service line is rude and awful. The face to face service IS AMAZING.
Kathryn O | Overall ExperienceGM at Little River store very helpful
KEVINS F | First ImpressionsI'm telling people not to use U-Haul. I'm very disappointed about the charges. I paid almost 3,000$ to move from Ithaca NY to SC. This is very unexpectable and will never use U-Haul again. My family and friends feel the same way.
Jennifer N | Overall Experienceclean easy access friendly staff
Bohdan S | First ImpressionsThe manager at Little River was extremely helpful, we had a lot of confusion with our moving company and the size of our rented units. This unfortunately created a great deal of work for the manager. Thank you for your help and patience. I appreciate the time you are taking to now resolve the charges!
Suzanne H | First ImpressionsNice helpful staff
Robert S | First ImpressionsOur Experience we enjoyed the Management taking the times to access our storage unit and to drop off the Truck and we would ,tell any of our friends to go to U-Haul. Thanks James Byrne
Tonya S | First ImpressionsWe rented a van and an inside, climate-controlled storage unit for two months. The storage unit was clean, with good lighting and the A/C worked keeping it cool despite extremely hot weather. Staff was friendly and professional. Even the rest room was clean!
paul t | Overall ExperienceGM was great. Very strong customer service !!!
NED P | First ImpressionsStaff was helpful and friendly
Tony a | First ImpressionsYour employee Ann Marie was excellent helping with questions I had and listening to what the needs and concerns , she is the best
Naomi W | Overall ExperienceThe staff at this location is the best
KAYLA G | First ImpressionsStaff was great !!
KEVIN M | Overall ExperienceThank you for all your help
Marvin a | Overall ExperienceGreat service. Staff were busy but still found time to get my boxes in front of my new storage unit on time and perfectly placed.
Mark P | First ImpressionsKeep up the great work. Our move was successful thanks to you and the super equipment (vehicle).
Thomas C | First ImpressionsEveryone was wonderful .
Stephen H | First ImpressionsI would recommend u haul over any of these other storage places they don't compare to U-Haul
Patricia R | Overall ExperienceWell run facility. Helpful staff. Love the check out option with the UHaul App.
Thomas E | Overall ExperienceEverything worked out great!
THADOUS M | First ImpressionsStaff was friendly and helpful— they helped me out on a few items and I appreciated this hospitality
Wayne a | Overall ExperienceVery nice people and very helpful
Michael C | Overall ExperienceAmazing storage company and associates. I highly recommend them and if I ever need to use storage again, I'll use U-Haul.
Christian P | Overall ExperienceVery friendly staff
wesley S | Overall ExperienceFacility and services received were excellent! It was always clean, staff was always present or available, entry card required for entry gave some assurance of safety, and I didn’t have a problem with rodents of any kind in my unit either. I appreciated the early reminders for payment as opposed to late notices too! 👍🏾😊 My only complaint was the rate increases. Sufficient notice was given, but I didn’t realize they would occur every year. However, I ’d use them again. Thank you!
Gretta G | Overall ExperienceI defaulted once by a few days on one of 2 units i had at the facility and per staff U-Haul does not allow prorating the fee that i would have gladly paid instead of a whole months rent and transferred the items to the other unit and closed out of one unit at that time
CHARLES W | Overall ExperienceVery helpful and very friendly!!!
Timothy A | Overall ExperienceThe ladies at this location are amazing they were able to help me with all my needs
MOURAD A | First ImpressionsGreat job all around! Thanks for everything
Robert B | Overall ExperienceExcellent experience will rent there again
Ronald F | Overall ExperienceVery impressed, third time I used UHaul storage in three different cities but this location even provided a lock which the other locations did not, in the other locations I had to pay for the lock. I will be using and recommending this location.
isabella H | First ImpressionsMarlena is great!
Maureen B | First ImpressionsAmazing staff, everyone is extremely helpful and professional I was glad to know my items were there and taken care of by such great people. Amazing place thank you!!!
Daniel B | Overall ExperienceThe gate at the front continuously has issues. This made access to my unit difficult after business hours. When I was given a unit, they switched it 3 times because there were personal belongings left in the units. This made me feel uncomfortable from the start. Why were they renting out units that had not been cleaned out. The staff was very unprofessional when any issues came about. I have rented with many uhual storages, as my husband was active duty and we have moved many times and needed storage units. This is by far the worst experience I have ever had.
LAUREN L | Overall ExperienceThe facility was clean and well maintained!! You could see that this place had very good managers. The way every thing was dress right dressed. Love it when you see people enjoying there jobs and it shows!!
Johnnie J | Overall ExperienceVery cooperative and informative staff
larry g | First ImpressionsStorage and staff at this location were wonderful. Unfortunately uhaul missed two different critical delivery dates which caused major delays to my projects. Had I known this would occur, I wouldn’t have used the services uhaul claimed to provide.
Rick N | Overall ExperienceKrysten and her staff were always very helpful, friendly, and accommodating in every way! I highly recommend this Uhaul facility.
Steven T | Overall ExperienceWhat a great experience
Roxanne M | Overall ExperienceWhen I first arrived the front counter gal was great, but the fella at check out had different disposition, but maybe he was new. It was very expensive to use this small storage unit and they didn’t even prorate the amount when I left it! Plus they charged late fees if I wasn’t signed up for automatic payments. Not admirable at all, guess it all boils down to money, always gauging people smh! The lot was tight and always crowded which made it hard to turn around in. The entry door took forever to close letting others enter without a key so it didn’t feel the safest for sure! There’s definitely room for improvement with this facility, next time I’ll definitely shop around!!!
Rita S | Overall ExperienceStaff was helpful and friendly.
Charles H | Overall ExperienceVery pleasant experience. From the time I rented a truck & moved from PA. Everyone was so helpful & accommodating. Highly recommend!
Sharon K | Overall ExperienceFirst time storage ar UHaul and would highly recommend. UHaul is always our first choice when it comes to moving, they never disappoint.
Barry C | Overall ExperienceI needed a larger unit than I had and had to rent two units. No offer for one single large unit- disappointed
Donna W | First Impressionsthey work very hard here keeping the place spotless
coastal c | First Impressionsstaff was very helpful and great pricing.
Rodman S | Overall ExperienceUhaul met our every moving need.
Mary R | Overall ExperienceGreat staff always a pleasure to talk to very informative.
richard m | Overall ExperienceThe staff was very friendly and helpful. I would definitely recommend this site to my family and friends.
Farrah C | Overall ExperienceYour staff was excellent, I was very pleased leased
Roxanne M | First ImpressionsAlways a pleasant experience at the little river location. Staff was always helpful and friendly. I actually transferred my unit to my mother in law because I was so pleased with the services. We used this location when we moved as well and had no issues. Would and will recommend to others.
Mary T | Overall ExperienceCustomer service was Great!!!
Carlton W | Overall ExperienceStaff was great
Richard C | First ImpressionsThat team down there is the best!
Jordan P | Overall ExperienceThis staff was welcoming and customer service was top notch. Awesome team and awesome experience as a customer.
decarlo f | Overall ExperienceThe lady that helped us was very professional and educated on her job. Thank you !
Michael K | First ImpressionsWhen I rented the truck all parts of the contract were not explained, as needed. It is a very busy office and understaff. I filled the truck up with gas upon return and the truck had very little gas in it when I received it. This was a cost I did not know I did not have to spend. I was unloading the truck in three storage units there and asked to leave it until I found some more help. I did not realized I would be charged everyday for a dolly while it sat there but I was. As I moved out of my units over the next years the staff became very short handed, The manager had left and the new manager was overwhelmed. There was a huge disagreement upon my moving out of my last unit. I called many times however the phone always rang busy, the day I checked out I explained that I had called many times that day and it just rand busy or i got a message, I had called corporate about my concerns and they told me to call a different office, which i did. He said I would need to talk to the Little River office which I had tried so I could have my bill paid and move out efficiently as I had about a six hour drive. The manager yelled at me and walked out, saying I had not called and wouldn't even take my payment, refused the check, which was the same account the payment came from every month. My debit card had been lost without my knowledge and the bank had canceled it the previous month. I was not aware of this for about 30 days, They waited on the other employees while i stood there. I explained I had two heart surgeries and really needed to go. Kristen replied "yeah I saved your life and called 911 when you went down here" Which she did and I thanked her. However she said she did not want to hear my Pity Party everyone had problems. I had had 2 heart surgeries and was in the hospital over ten times in last year. therefore .I didn't realize my card did not go through. After missing the first payment she charged late fees every week or two then charge a $50 lien fee when I was there to move out within a month of being late. She screamed at me and walked out leaving no one in the office to take my money and check me out. The checkout process took over an hour. I finally walked outside to find all three workers huddled together having a conversation and not a one working. It was only at that time that I got her to come in and check me out. I had asked for a total receipt for my storage units when I first got there and she did not give me one. I asked again when i was finally allowed to pay and she said "You can get one from corporate" and she walked out with without giving me the receipt I requested. I kept my workers on the speaker phone while in the office as she was out of control and they said they could hear her screaming. I told him to walk back up to the office, The office is so understaffed she can not handle it and is probably he reason Donna left. I always swept my units out when leaving and left them in very good condition, They need help.
Marilyn S | Overall ExperienceHowever, I would have preferred if all staff at the facility followed the masking guidelines set forth by North Myrtle Beach at that time.
CHARLESANTHONY B | Overall ExperienceAlways willing to help.
ROBERT B | Overall ExperienceUnderstaffed
Wanda F | First ImpressionsThe only thing I have to say is that I wish I was able to get more of my things..I didnt have a way to get them and the staff worked with me and I was just having a hard time since the covid and loosing my job..I miss some of my personal things!..Kristin was a Great help tho.
Stephanie C | Overall ExperienceExtremely friendly and accommodating. I especially like the way the employees answer the phone with kindness and enthusiasm. Thank you so much!
SUSAN W | First ImpressionsKrysten and staff were outstanding
Judy a | Overall ExperienceAccess to the gate was difficult as returning and check out trucks parked in front of access point. Office staff unfriendly. Maybe understaffed...
FRANK C | Overall ExperienceKrysten and Miranda are the best!!!
Patricia V | First ImpressionsThis U-Haul facility is well kept and we never worried about our trailer while it was there. A pleasant experience.
Robert L | Overall ExperienceYou all were great! You went above and beyond with helping me tie down the loveseat. I really wanted to give you something $$ but just didnt have it. If I did It wouldn't have bee enough. Good deeds do not GO unrewarded and it will come back to you both. THANKS SO MUCH!!!!@@@
VERONIQUE M | Overall ExperienceOne of the best! Management is hard working and efficient.
richard w | Overall ExperienceVery clean and secure facility. The staff was awesome, very helpful and friendly. We rented one of their trucks and it also was clean and ran great. WE WILL DEFINITELY USE THEM AGAIN WHEN WE NEED MOVING HELP.
warren b | Overall ExperienceStaff and facilities were great
John M | Overall ExperienceFriendly staff, nice facility
warren b | First ImpressionsThank you for giving my displaced college student a place to put her belongings in, yet she had to take them out due to the high prices for the units which she could not afford to pay.
Isabella G | Overall ExperienceWe have used this facility for over 15 years Having two trailers stored in Myrtle Beach made this facility convenient and accessible every time we came down. We greatly appreciated we started small went large and ended back small and every time we changed it was a smooth transition. Thank you for all your help we greatly appreciated it Frank Mancini Ohio
FRANK M | Overall ExperienceThe staff was very helpful and this is one of the cleanest facilities I’ve been to.
Ashley S | Overall ExperienceWe made payments in advance so the accounting does not make sense. I owned a Uhaul appliance dolley that my company purchased and it was removed/taken/stolen from out of our unit and management requested proof of a receipt even though, it was our property stored in our unit at the first day of renting the storage unit. As those we listed as an emergency contact have been harrassed by your company repetitively with text, emails, and letters. Maybe the accounting was a misunderstanding on my part, however, the removal of any property out of our rented united should not have happened under any circumstance. I am not familiar with South Carolina law. Currently inquiring with legal council to advise me of my rights addressing the removal if my Uhaul appliance fully. I am searching records for proof of ownership and will provide the proof of purchase upon locating the receipt. Manager was rude, unprofessional, and the best sells person public storage and all Uhauls competition ever had. Intend to follow up with corporate on this matter. Regards
Robin T | Overall ExperienceKristen, the manager, is super nice as are two of the women who work there, someone those two women are extremely slow at their jobs, extremely.. The men that work there act like you kicked their dog if you even speak to them. Be cautious renting equipment from them. They will rent you dollies that they know are broken and inoperable. When you tell them so and ask them for operable equipment they just laugh and say they won't rent it to anyone else as they're putting it back on display for rental. And they will not refund your money.
dan e | Overall ExperienceEntire staff was so friendly and helpful, I would definitely use this location again if necessary...
Linda J | Overall ExperienceManagement and Staff offered exemplary customer service everyday, every minute of their being for the last 7/8 years of my occupancy. Some of which I encountered outside of the facility and has always received with the same positive, respectful and courteous energy demonstrating that Candy is a genuine person at heart. I single out Krysten and Candy because I had more one on ones with them but the entire operation is stellar. Love you guys stay blessed.
JAMES C | Overall ExperienceVery nice and polite and honest people
Marvin C | First ImpressionsYou are very accommodating
daniel l | First ImpressionsI arrived Friday 1/31 at 2:30 PM. It took until about 3:05 to get my storage unit. I had moving help from U-haul waiting on me the whole time. They didn't seem to have enough staff ! I have used this
Stephen F | First ImpressionsGreat!!
Timothy A | First ImpressionsAlways friendly and willing to help.
David L | First ImpressionsGreat and friendly service.
William M | First ImpressionsVery friendly and efficient. A pleasure to do business with.
William S | First ImpressionsGreat experience
richard n | Overall ExperienceKristin & staff were the best!
Judy a | Overall ExperienceFacility was convenient, clean, and staff was very friendly and accommodating.
Adina M | Overall ExperienceMy reservation was wrong; name, address, contact info..etc. (20 mins) I was given a key to open storage unit that was wrong. (10 Mins) This delay cost me $90. in moving costs, not happy!!
Betty M | First ImpressionsEveryone was so helpful and they made it very easy for me!
Margaret M | First ImpressionsCandy and her assistant went above and beyond to help me my experience went from a nightmare to a pleasure. In Albany Georgia the uhaul people were clueless they did not have the furniture dolly tha
archie m | First ImpressionsEasy access to unit
William V | First ImpressionsThey were so helpful and friendly. The place was clean and well taken care of.
Kari W | First ImpressionsI had very good service at the Little River location, but was very upset by the15' truck break down we had from the Reading, PA location near the beginning of our trip. A discount should be given.
Russell S | First ImpressionsWe couldn’t ask for a better heart fill neighborhood uhaul. They were just amazing for our time of need. Very clean. Absolutely no problems. If I EVER need to store anything, it will be here. Thanks
Tracy H | Overall ExperienceFantastic, great price
Paul E | Overall ExperienceFantastic
Paul E | Overall ExperienceAlways use uhaul for your moving needs. They're the best!
RON N | Overall ExperienceVery Satified
Judy E | Overall ExperienceI had my boat stored there for about 10 months. Access to it was great but they went up on their fees so I went somewhere else. Had the price not gone up it would still be there.
Tom W | Overall ExperienceThis place went above & beyond what me & my wife was expecting.! Definitely TOP knotch business in our opinion.! Very friendly staff. Exsply the lady at the front desk.!
Heather P | Overall ExperienceExcellent storage facility - clean and very well maintained. Helpful, efficient, friendly staff.
Linda B | Overall ExperienceNolan and the other employees were a joy to deal with.
Pam M | Overall ExperienceExcellent customer service
george t | Overall ExperienceGate access with card is difficult. Machine should be mounted over the curb not behind it. Too many trucks and trailers in the way making access tight. Alarm goes off every time unit is accessed.
paul w | Overall ExperienceVery nice facility, top notch. The folks working there were very nice. Would absolutely recommend them. The best storage facility we’ve used by far.
Pete R | Overall ExperienceManager on duty was extremely helpful and very pleasant to deal with.
Joseph R | First ImpressionsPleasant and very helpful. Great customer service!
James G | First ImpressionsI was sent 60 miles to pick up a trailer when I got there it was gone then they wanted to send me another 80 mile to pick one up.
Kenneth w | First ImpressionsVery helpful, all around a Aplus crew that I would recommend
RAE B | First Impressionsgreat place very well maintained
Michael B | Overall ExperienceGreat facility
JOHN S | Overall ExperienceThey are so wonderful to work with and take their time with each customer.! Highly recommend this business.
debbie c | First ImpressionsWas SUPER friendly, very understanding about our current situation and gave us the 1st month rent FREE.!! what was so awesome of her. I'd recommend these guys to anyone.! Thanks again.
Heather P | First ImpressionsThey were so helpful with the rental unit we needed for a couple of months. We rented our moving truck from them; they were very helpful with knowing the truck size we would need.
Robert M | Overall ExperienceIt was 455 pm, He said we’re closed, Company vehicle blocking access to my unit on two visits!, let corporate aware of issues, they did NOTHING! WOULD NOT RECOMMEND This Storage location!!!
Ancil H | Overall ExperienceThe staff always provided clear and concise information, the location and security features were much appreciated; my thx
David P | Overall ExperienceGreat facility
Debra J | Overall ExperienceThe only complaint is only having 1 month rentals. Sometimes we only need 1-2 weeks?
PAUL B | Overall ExperienceA well-run efficient, facility. Krysten and staff were very friendly, competent and accommodating.
Daniel H | First ImpressionsThe entire staff was very friendly and helpful. Great customer service.
Sharon V | First Impressionsgreat people to work with 😁
janet p | Overall ExperienceGreat service
Jack r | First ImpressionsVery professional
JOHN L | Overall ExperienceRats destroyed my mattress and my furniture and I had to throw hundreds of dollars of my stuff away. Not happy
tommy r | Overall Experiencevery satisfied with the service and the staff was very friendly.
Al W | Overall ExperienceNolen and Candy were extremely friendly and helpful in our move to Little River. Storage unit rental and equipment return was quick and painless. Thank you!
Steven T | First ImpressionsVery good customer service staff.
Linda P | Overall ExperienceThe guys who waited on me were awesome
john m | First Impressionsexcellent customer service by the pros in the Little River Uhaul facility. I would never go anywhere else
Bruce H | Overall ExperienceExcellent, secure facility, reasonable rates, and friendly staff. I would 100% use it again.
Valerie C | Overall ExperienceThe staff went over and above to meet my needs. Thank you for your help to make our transition less stressful!!!
Doug A | Overall ExperienceThe experience went very smooth. They had a problem with the automatic gate the first few days but kept things secure while it was being repaired. A positive experience overall.
Tom E | Overall Experiencesmooth as silk! no problems what so ever
Larry Y | First ImpressionsGreat experience
Mitch L | Overall ExperienceVery professional and helpful staff to say the least.
Silvia D | First ImpressionsI had a good experience using the U-Haul Storage in Litle River SC. The young lady at the desk had just finished having to deal with an abusive customer who had a dead CC. Despite that she was great
Roland M | First ImpressionsThe broken gate and being open all day allows people to access the facility who should not be in the storage area. With that said I am sure the office personnel kept an eye on things through cameras
randy s | Overall ExperienceI have always liked the customer service here excellent place 👍
Paula W | First ImpressionsVery friendly staff. A great experience.
Cynthia N | First ImpressionsThis is my third time to use this location. Always friendly clean and efficient.
Dindy M | Overall ExperienceBest storage facility we have ever used...clean, easy to work with, equipment available and friendly.
sherry t | Overall ExperienceKyrsten provided clear and concise professional attention to addressing my situation, which was greatly appreciated; I look forward to using the service solutions that U-Haul, Little River provide.
David P | First ImpressionsAwful place. This facility needs to be closed down immediately. Inept management and customer service. Had 24hr access and did not receive it. Gate constantly inoperable. Trucks blocking gate.
Anthony V | Overall ExperienceWe used a ubox to move my mom here from oregon. The only issue was that a rat got into her things somehow and chewed up some boxes.
Karen W | Overall ExperienceGood people
Robert T | First ImpressionsVery pleased with the staff and facility. I would definitely use this facility again!!!
DAVID C | Overall ExperienceNolan went above and beyond to help! Really appreciate that so much!
Cynthia S | Overall ExperienceThanks for your facility. No complaints about anything. You do a great job !!!
Margeret B | Overall Experiencegreat
Stephen F | Overall ExperienceThe folks at 3195 hwy 9e are top drawer.I trust them because they get it RIGHT!
David F | First ImpressionsA great help and great people
Bob A | Overall ExperienceI will NEVER use Uhaul for anything ever again! Found a mouse made a home in my sons mattress and I had to throw my furniture out because it was all mildewed. Uhaul would not help at all!!!!!!
eric t | Overall ExperienceAlways a pleasure doing business with Uhaul
Paul E | First ImpressionsVery pleased!
Joe M | Overall ExperienceDonna was always great to deal with, efficient and friendly. Very clean and secure storage units.
NANCY H | Overall ExperienceVery professional,yet very friendly
Felix F | First ImpressionsI was very well pleased with the unit and the staff
Jim O | Overall ExperienceEverything was fine except the mileage fee of .69 is just out of line. I will just have to do more reasearch. I have a storage unit and soon want to move my boat to your property. Truck rental out.
Larry P | First ImpressionsVery impressed by the well maintained and extremely clean storage area and surroundings.
Felix F | Overall ExperienceCandy did a great job!
Ancil H | First ImpressionsExtremely efficient and friendly staff when I needed it most
Lori C | Overall ExperienceDonna provided excellent and friendly customer service. She helped us right away and went over and beyond to help meet our storage needs.
francisco t | First ImpressionsClean, secure, friendly competent staff. Thanks
RICHARD H | Overall ExperienceGreat experience! We would use them again !
Louisa R | Overall ExperienceThe storage units are clean and safe. The staff was very helpful,
michael b | Overall ExperienceWe stored our belongings here after our house was flooded from hurricane Florence. We're very grateful to the staff at UHaul for helping us during this difficult time. They were friendly and helpful.
Randy C | Overall ExperienceI have never had the pleasure of dealing with such TOP QUALITY,CARING people before. It was truly a pleasure doing business with U-haul of Little River.
ELEANOR R | Overall ExperienceNothing
Anthony R | Overall ExperienceExcellent staff. Professional and helpful
Roma M | Overall ExperienceI stored my camper here, the spaces are two small, had trouble getting my camper out, the place I’M in now is 100% better than yours.
larry g | Overall ExperienceNo additional comments
stanley l | Overall ExperienceHard to get out of parking lot on hwy. 9
Charles S | Overall ExperienceQuick and efficient friendly staff
Lori C | ReservationVery nice people and place to do business
James P | Overall Experienceyou need more room but overall excellent Thanks
Robert D | Overall ExperienceEvery0ne Was very helpful. I will recommend and will go there when I need U Haul. Thank You.
alex w | Overall ExperienceEverything was great
richard a | Overall ExperienceGreat people to deal with could not b any better
David D | Overall ExperienceBy far the best in Myrtle Beach & North Myrtle Beach area!
B S | Overall ExperienceVery pleased with my storage and the staff.
JAMES B | Overall ExperienceDefinitely the best in this area.
B S | ReservationGreat Service, very friendly and professional.
Robert A | Overall ExperienceMade reservation showed up and was told wasn’t available storage bin and rude help won’t come back again
ROBERT M | ReservationExcellent service
Andrew C | Overall ExperienceThis definitely is the best self storage in South Carolina. Great staffs! However, the cost is too high.
B S | ReservationKristan and Nolan were great to provide assistance.
Lee K | Overall ExperienceNice People
Joseph B | ReservationSunday, people just kept coming in, around10 people in all. The poor women behind the counter was all by herself. She did take everyone in order and did a great job getting everyone on their way!
Robert A | ReservationVery pleasant and helpful staff at a good price
George A | Overall ExperienceNice staff, always friendly and really helpful. They made sure my move in and move out was successful! Thanks again! The manager and “Big Mama” were my favorites!
Swakeem C | Overall ExperienceAwesome!
Deanna B | Overall ExperienceThe the office staff and delivery staff was the best to work with.
Vincent P | Overall ExperienceNa
David R | Overall ExperienceAll the people very great and very helpfull
David D | Overall ExperienceSuper
G F | ReservationGreat service
Andrew C | ReservationThe office staff were friendly and knowledgeable and made all processes easy. A very well kept facility.
Robert L | Overall ExperienceI had a U Box delivered to my new address. They delivered it a day earlier and picked up the following day. Thank you!
Dolores G | Overall ExperienceThe people was very friendly and accommodating. I will be bringing my boat again next year for the summer. Very convenient.
David J | Overall ExperienceKrysten very professional and patient. Could use a little help with organizing tasks to streamline duration of visit. She is excellent representative for U-Haul
Jeanalie S | Overall ExperienceThis facility and its staff is exceptional in every aspect and I would recommend no other. Thank you all, for making me and my possessions feel valued and safe for over a year! Much appreciated.
debra k | Overall ExperienceMs Donna was great
Charlene S | Overall ExperienceSo easy and convenient. Nice and courteous staff.
becky p | Overall ExperienceThe staff was extremely helpful in assisting my needs at your facility. It was one of the best experiences i have ever had working with a company. I am recommending U-Haul to all my friends.
dan a | Overall ExperienceHighly recommend U-Haul Moving & Storage of Little River!!! A+++
GEORGE C | Overall ExperienceThis was my first time using U-Box delivery....moving 1900 miles....cross country. From the beginning to the end....100% more than I expected. Thank you to all!!!
Eileen M | Overall ExperienceAccessed my convenient unit on numerous occasions over a 4 month period with no issues. An employee even allowed me in shortly after closing one evening for a quick pick up - greatly appreciated.
John S | Overall ExperienceExcellent facility. Staff is knowledgeable, kind, helpful and friendly.
Marcia C | Overall ExperienceThe staff very helpful and extremely polite.
PAUL L | Overall ExperienceThanks
Wayne B | Overall Experience