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Customer Reviews for U-Haul Moving & Storage of Lodi
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Lodi
Thank you for giving us a free month after there was an issue with which storage unit we were supposed to get.
Julie in the Cherokee, Lodi, ca office has left an impression on me. Over the years she has been very helpful to me when I needed it. Thank you u-haul for keeping my items and memories safe. Julianna Hart & Liberty Belle 2021
From Canyon Country CA Uhaul to Lodi CA Uhaul my experience was above and beyond excellent. We received assistance with our storage and as we came in late the Manager moved a vehicle and turned on the lights to make our late unload safer. Thank you U haul.
Employee's always greet and helpful and friendly
Shanel was very friendly, she help me make the right decision on which storage to get which was a perfect fit. You have a very knowledgeable staff and I would recommend you site.
Happy I went with U-Haul Storage again. Great service and facility for a fair price!
Very nice people there to help me when there were questions
Initial check in process was slow. Personnel was friendly and helpful.
No Comment
Best storage operation I’ve seen. It just works
Our move in was smooth and easy. Customer care was great .
Monthly rates were raised on 3 different occasions while I had my unit. Aside from that the employees would call obsessively everytime a payment due date came around. Never rent here again.
Great customer service, great price and quick process. Would highly recommend. They cover all your moving needs.
I had no issues with the truck, only with some of the roads in some of the states we passed through. Haha. Other than that the drive was perfect and the truck worked just fine!
None
Julie is a great asset to the company. We always get great service from her. Other manager (blonde lady) is not as friendly or to the customers as she should be. But OVERALL the staff is very good.
Pleasant experience.
Friendly and helpful employees. AAA++++ Everything went smooth. Thank you so much!!
Very helpful and friendly staff.
Chanele went above and beyond to help me resolve my storage problems.
It’s unacceptable to reserve a truck and not have the reservation kept come move day. Customers don’t have enough flexibility last minute to drive an hour+ out to pick up. Needs improvement!
I was very pleased with the service I received when I left Kansas and also with the service when I arrived in California.
Friendly staff AND helpfull
Really nice people. Easy in and out. Clean. Friendly.
-Dark haired lady who rented us the space was great - The blonde ladly with the sleeve tats who checked me out was RUDE. I was wasting her time and we were the only ones there.
Great Staff! Julie is the best! She is a true asset to the company. We have been regular customers for years.
You guys took the U-Haul back with all my stuff in it and i only had it for three maybe four days I am yet to receive my items from you guys if my items are unretrievable expect full compensation
Thank you
Everyone was super helpful
Thank you! Everyone that I've worked with has been very helpful. I used UBoxes to move. Delivery was great. Moving help was great. Everything got there safe. Happy we moved with the help of U-Haul.
Refund my money for the month I didn't use. Why take out $98 for April, I close my storage before April begins, yet you keep my $98. You guys are ripping people off.
Good service
She did a great job lovely facility
The staff at U-Haul storage in Lodi California and they are very knowledgeable very courteous and there storage Spaces are clean and I just love the staff there yes I would recommend them
Friendly/helpfull staff
Thank you
Very happy ,friendly staff
Love this location, always well taken care of! Staff is great, storage manager Julie is very efficient and helpful as well as all the guys who work there.
My only complaint is that I received two past notices one to my current address and another at my moms address. Which she did not like at all.
Good friendly clean.
Greatly appreciate the personal remote control for entrance and exit. Very affordable prices for units and supplies.
Excellent customer service would recommend Lodi U-Haul to all my friends and relatives personnel was very well informed about everything Well mannered and very courteous thank you
Very friendly employees, prompt service, would return!
Thomas in south lake tahoe was extremely helpful, BEST customer service I've ever had! All other staff that I spoke to were very professional and helpful. Thank you
This facility is well maintained and the Staff was professional and very friendly and worked to answer all my inquiries Because of them I will only use U-Haul in the future
no feedback
Everyone was so helpful from the time i checked in until the time i checked the truck back in. Really nice people work there!
Friendly people and great service
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Great staff and facilities
I love the stafff, they are always friendly & helpful. When it seems like they are under staffed they always apologize for not servicing you sooner. I will always use this store!
great place!
We rent from this location all the time. Great staff! Julie, the manager is great to work with. Young guys are all very helpful.
Everything went very smoothly from renting the truck in San Francisco and returning it to Lodi.
Overall great experience
A little pricey!
Very helpful, very polite!
I am still waiting for the $200 that was taken by U-Haul from my bank account to be refunded to me. It has been weeks now that I have been struggling and living in a tent in the woods because of this.
I have used this facility for moving and storage for over 20 years. Only once was there an issue and it was resolved quickly. Thank you!
Customer service and good old fashioned everyday common courtesy are big at this office - everyone not only helps you out but seems eager and willing to do so.
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