Customer Reviews for U-Haul Moving & Storage of McAdams Park

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of McAdams Park

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Gabriel R. on

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Good job fast and friendly service

Arlen J. on

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Melia T. on

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Outstanding!

Melia T. on

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Timothy G. on

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CONNIE L. on

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Give a heads up about the alarm that sounds when you "open this door". ??

Shelly C. on

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Shelia D. on

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Always tell me the true up front the first time not the 50 time.

Vicki R. on

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Staff did not seem to know much about the online pickup when I had questions. I was only renting for a few hours, late in the day, they would not let me park in the lot. The staff made me move to a side street, in the rain.

Nefi L. on

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Aidan L. on

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Only complaint was the lack of furniture dollies. I requested 2, and only received one.

Stephanie N. on

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Christopher H. on

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Dedra B. on

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Paul O. on

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We found out about halfway through our 330 mile trip that whatever mechanic worked on our truck did not put the oil fill cap back on. Corporate was really helpful in accommodating our situation with turning in the truck a day later than intended.

DAVID B. on

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Krystal C. on

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I loved my experience at this particular U-Haul location services rendered quickly and efficiently the manager was really kind and helpful as well as the staff .I Will definitely use Again 👍

Augusto R. on

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Cab smelled like smoke really bad, also the truck was given to me w/ the engine running, however, when I parked the vehicle and turned it off I had the HARDEST time turning it on, each time i would turn it off. It was frustrating. Perhaps the way to fix it is to have a rep give the vehicle turned off and watch you turn it on and go over the elements of the vehicle, blinkers, wipers, etc. to ensure it works properly and that you know where everything is.

Tyler B. on

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Jacob L. on

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Staff was friendly, professional and very helpful

Steven F. on

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Thomas H. on

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Pamela S. on

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Troy B. on

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Shauna K. on

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Shauna K. on

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randy D. on

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Jennifer T. on

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Cody D. on

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The online check in took over 30 minuted, a malfunction in the system.

Eugene L. on

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Monty S. on

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Na

DANIEL D. on

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Jed H. on

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All employees were professional and polite.

Aaron B. on

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Everything was great.

Kurt S. on

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The person I dealt with was courteous, informed, and very helpful.

Cassandra S. on

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Kyle R. on

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The staff at this location were super nice and helpful.

Kevin C. on

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When moving, Was told there would be a 10 x 15 storage facility for my use for 30 days. The best they had was a 10 x 10 but it worked

Bruce G. on

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Good experience. No complaints.

Juan S. on

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Very good service

Kelley N. on

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I have never used a U-Haul storage location before but now that I have I would recommend it to anyone. The staff was awesome and the place is clean and seems very secure.

Patrick R. on

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The only issue I ever had was not getting an answer when I would call the facility. When they did answer they were very friendly and helpful.

Kevin C. on

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Was told there would be a 10X15 storage facility available FREE for 30days and upon arriving was frist told there wouldn’t be anything available until the next day ( which I had to work).

Jennifer L. on

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The alarm to my units would go off when I opened them even though I had swiped my card. When I went to use one of the customer service type boxes to take to someone for help no one answered and I time

Kendra E. on

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They are very professional and helpful! The indoor storage area is well kept!

Tamika A. on

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The lady that helped me was heaven sent. She was very patient with me and made sure I understand how to properly use the equipment they had. 5 Stars Allday!!

Derek C. on

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I was given a free month of storage. The Manager put me on the second floor when I counted 22 available large sized units ready for a customer on the first floor. Not happy being put on second floor.

Philip S. on

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I tried to inform you of a computer system glitch. However everyone I talked to said the information on their screen looked fine. Email me at philswindler@hotmail.com if you would like me to explain

Monty L. on

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Very easy and great service !!!

Neal J. on

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All went well.

Raymond B. on

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Great customer service! Thank you! Process was explained & we were taken to unit.

Gary B. on

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Great staff and excellent facility.

Patrick R. on

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Overall I was very pleased with the business. The young lady I met with was incredibly helpful and friendly. The manager, however, failed to reserve my moving truck and almost ruined my move.

Tricia P. on

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Customer Service was excellent at check in and at equipment return. The storage unit and 17' moving truck were both in poor shape, but very affordable and got the job done.

Jeri M. on

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I would definitely recommend

Amanda P. on

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Manager was very unhelpful, nothing we had already set ended up what it was, we got stuck paying more for a bigger unit that we didn’t need nor can afford, please check my account notes for the rest

Cheryl W. on

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Staff went out of their way to see that I made my transfer from a U-box to a rental truck. I was so grateful for their help.

Maria Cecilia P. on

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other tenants were observing & commenting on our property & use of elevator; it appeared they live in the building? I paid extra to have access till 10 and was told had to depart by 8 twice by staff

Princess R. on

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Customer service was great but there is no lighting within the individual unit and it is filthy inside the individual units as well.

Derek W. on

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The roof leaked and water was pooling at the door of some units during my last visit. The alarms would sound after hours despite paying extra for 24h access.i won't be using these facilities again.

michael m. on

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Uhaul overheated n shut down multiple times while towing. However the roads where wet so the tow function was off for majority of the 600mile trip. And I left my boys Nintendo in the Uhaul. Lol.

ROBERT B. on

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The delivery fees of my UBoxes was absolutely ridiculous for a mere 15 miles away@ $800+. The staff was very accomodating swapping boxes on the trailer to meet my timelines of the movers to unpack.

Allison W. on

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The General Manager was very friendly and always helpful!

Marsha W. on

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Joyce w. on

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Outstanding customer service met our needs would highly recommend. Will definetly use again when needed

Kirsten S. on

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The UHAUL in Wichita were supposed to call me when the box got there to set up a time and date to unload but they never contacted me. Then when I went in to unload. The desk lady was rude