Customer did not leave a comment.Shalonda J.
Customer Reviews for U-Haul Moving & Storage of Miami Gardens
Miami Gardens, FL 33056
(N of Miami Gardens Dr)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Absolutely I recommend to my friends and family..there are efficient and very nice..everything was perfect....thank you to everyone assist me...you are the best in miami...XIOMERA R.
Customer did not leave a comment.SAID ANTONIO I.
Customer did not leave a comment.Vera H.
Everything was perfect from making reservation online to picking up in person to final drop off and getting my receipt via email. Thank you Andrea C & Damion SDamion S.
Nothing. Its great as it is.Alberto R.
Excelente service and equipmentsRafael F.
Customer did not leave a comment.Delroy G.
Customer did not leave a comment.Vannessa M.
Customer did not leave a comment.pascal V.
Employees need to be more respectful. Young lady was rude when I picked up truck and it took everything in me not to be rude back. Upon return man with braids was made it seem as if I was lying when I told him the dolly was not working properlyShavarity R.
Customer did not leave a comment.loretta Y.
Customer did not leave a comment.Willie B.
Customer did not leave a comment.Sarah H.
GREAT AS ISwilliam C.
The location was great everything went well..!!! Uhaul Just did not give me a reduced rate as they led me to believe and they charged my daughter for insurance she already had!!! I am requesting that your company have someone assist me in correcting this error as soon as possible. Thank younatalie J.
Customer did not leave a comment.KENISHA M.
Customer did not leave a comment.Dariel G.
Truck smell like pig farm !!!. I complaint and they said that what we have. I personally wash the back of the truck . That way my load of boxes and furniture don't stink. Like the truck. Please remember we paid for this service . Is not government assisting program . That it is what it is. . Thank you.HEBERTH B.
Good customer service. My go to spot when renting a truck for my moving or personal needsSteve J.
Customer did not leave a comment.Adriana M.
Service was good but truck had been in an prior accident When the truck was returned, the service person looked at it and ask what I did to truck when it was the condition when rented.Brenda M.
The agent was very efficient and professionalArlene S.
Motorcycle trailer was used to carry trash and it was knot clean truck had a low tire and oil light came onDAVID D.
Customer did not leave a comment.FATU K.
Need to hire more workers for a faster service with bringing equipment back.Marcia W.
Customer did not leave a comment.Tracyann S.
Customer did not leave a comment.jamaal R.
Customer did not leave a comment.Ursula B.
Good Customer Servicepierre B.
They were very professionalamos J.
Muy buena atenciÃ³n en espaÃ±ol. GraciasOSWALDO M.
Customer service was on the phone texting the entire time they were helping me.Brian B.
Customer did not leave a comment.Floride D.
Customer did not leave a comment.KEVIN W.
Everything was perfect at the store, however the app does not work properly and I ended up having to wait for assistance from the store staff.GINA L.
Customer did not leave a comment.DAVIDSON G.
Customer did not leave a comment.YVETTE V.
Staff are always friendly and willing to help. Trucks are always clean and usually a lot in stock.Vannessa S.
Both the attendant that checked us in and the attendant that checked us out were great! Friendly and efficient. Thank you!Etie B.
Very good customer service. They are very helpful. T y very nice guy and very helpful. Appreciate you. Thanks for everythingkeisha s. | Overall Experience
The first time I used storage my belongings came back with mice and roaches this time I didn’t have that problemDana A. | Overall Experience
Customer did not leave a comment.Lissette E.
Customer did not leave a comment.Livingston B.
Customer did not leave a comment.FRANK A.
Customer service training.margaret K.
Customer Service was excellent. Very patient and inviting.Antonio N.
The reps were friendly and helpful.Taressa H.
Customer did not leave a comment.Michael B.
The truck has holes on the roof and when I move star raining and many of my stuff were completely damaged,you need check the equipment condition before rent it ,just sayingRaycon B.
The only issue I experienced was the drop off. In attempt to drop the truck off it wouldn't recognize my location therefore I could not resume with the drop off process and was charged a fee of 20.00. I was not very happy about that but the employees in house are doing an EXCELLENT job. They are very attentive. They need incentives to reflect their work.Albert J.
Customer did not leave a comment.corina M.
Customer did not leave a comment.Tyis L.
Customer did not leave a comment.Berry A.
The process was very efficient. The rental was clean. The staff were very professional.elsie S.
Customer did not leave a comment.bingy G.
Customer did not leave a comment.ARLINGTON T.
Customer did not leave a comment.antionette G.
Customer did not leave a comment.LILIAN S.
Customer did not leave a comment.Ives A.
I think you guys were great, and I would fefinKATHRYN P.
Arrived at 640 to return my rental. Three workers were outside talking with a friend as I said and waited in the return line for them to check in my truck. Then one signed to me to drive forward then said to stop which I did. He then turned around and continued talking with the other 2 workers and a female friend for another 5 minutes. At that time I gathered my items, exited the truck and began walking to my vehicle. Then he started to hell hey mam did you turn in the vehicle. I said no the sign says to wait in the return line during business hours and you would return it. Then he said, well I need the keys while the other two employees and the female friend laughed. That's terrible customer serviceSHANETTA G.
Customer did not leave a comment.Yvonne Y.
Customer did not leave a comment.Kecia B.
The car has trouble starting with the key and it was very stressful the whole time trying to get it to start this delayed our trip. In addition, the two employees who received the delivery deliberately delayed not giving us the receipt for the service and we had to insist and demand the receipt for the delivery.tania G.
Customer did not leave a comment.LEAH J.
Customer did not leave a comment.Anthony R.
The truck was clean yet I kept getting dashboard alerts, such as tire flat, and the door being open which wasn't. Other then that everything else was ok.Ashlee C.
Customer did not leave a comment.Julissa D.
Customer did not leave a comment.jace R.
Customer did not leave a comment.KARL N.
Customer did not leave a comment.Lee W.
Customer did not leave a comment.eugene N.
Customer did not leave a comment.JOSE V.
The conversation they were having in front of customers was very unprofessional, it's a hood StoreShaneka G.
Horrible service, mean people.Juan B. | Overall Experience
Customer did not leave a comment.KISHIA J.
Customer did not leave a comment.Rhonda S.
Very friendly made all so easy with a smile I recommend using this businessRichard S.
Lynette and her team worked hard to make sure i had what I needed. They were very helpful and diligent in making me feel part of the Uhal family. I was able to move all my belongings into a storage.ginalee B.
The attention was perfect at the storage, thanksDavid P.
Customer did not leave a comment.IRVIN M.
Very good in customer’s services. Ty u- haul.maria A. | Overall Experience
Maintain and exceed current helpfulnessMichael M.
Customer did not leave a comment.IRVIN M.
For now everything is nice and the people there are very friendly and attentive.Robert G.
The system should represent the actual equipment available. Customer service should be betterOsvaldo A.
Customer did not leave a comment.Yisell R.
Customer did not leave a comment.Chanetra B.
Continue the great work!Examine F.
COMMUNICATION!. This was not my original pickup location. When I called to confirm my pickup from the location I booked. They did not have reservation. I had to call uhaul Cust service who change it. I never received a call or email. I had to pick up 30 miles awayTerry O.
Customer did not leave a comment.josee P.
My experience was SUPERB!!! The young man who answered and made my reservation took the time to reserve the exact size vehicle that I needed. Upon pick up, Ms. Lynette was running the fort like a true manager should!! She was taking care of multiple customers and didn't miss a beat. I would definitely recommend this location to friends and family.bernadine W.
Keep up the impeccable customer serviceFelicia C.
Keep up the good workRoderick P.
Customer did not leave a comment.JHAN Z.
Customer did not leave a comment.Jaymason H.
Customer did not leave a comment.Frank G.
The bestJohanis H.
Customer did not leave a comment.waymon H.
Customer did not leave a comment.Kathy W.
Too priceyDaphne t. | Overall Experience
My associate was very helpful and very courteous.Isabel N. | First Impressions
Customer did not leave a comment.PRISCILLA J. | Overall Experience
I t is very pleasant to rent with you. Very professional and nice friendly peoplemaria A. | First Impressions
Excellent services. Clean facilities. Excellent help.Maishia D. | First Impressions
The General Manager here is very nice and she one of a kind I will recommend customer to her location!courtney m. | Overall Experience
Customer did not leave a comment.HILAIRE C. | Overall Experience
Lynette the manager there goes above and beyond she is very professional. She is there even when she is not physically there. She is what’s missing in many companies these day. She is an asset. Her team of workers they all work together and work as a well oil machine.Marthey B. | Overall Experience
Customer did not leave a comment.Dana A. | First Impressions
Customer did not leave a comment.ZACKARY P. | Overall Experience
Customer did not leave a comment.Julian M. | Online Move In
The team at U-Haul in Miami Gardens was amazing from beginning to end. I rented a truck and storage. They were courteous and very helpful. I would recommend them at anyone.YOVETTE D. | Overall Experience
Staff member being untruthful. Staff members said I was removed from auto pay staff member lied. Ask for address change staff member said address was changed staff member lied. Unprofessional and full of it. Would not recommend using U-Haul On 27th Ave and 184th St.Roosevelt m. | Overall Experience
Customer did not leave a comment.HILAIRE C. | First Impressions
Customer did not leave a comment.Reashawnda R. | First Impressions
Wonderful staff. Extremely helpful and very kind.claudia t. | Overall Experience
Great experience. I just wish the prices would go down a little.bakari w. | Overall Experience
Customer did not leave a comment.ZACKARY P. | First Impressions
Worst customer experience I’ve ever received. Unit WAS NOT what I was promised and actually had a 2ft sq pole in the center of it. How are you going to fit any furniture in the unit with a big pole in the middle?? Would not recommend and would actually steer people away from using any uhaul storage facility in the future. Very bad experience and would not want to put even my worst enemy through thatBrian P. | First Impressions
Terrible customer service, was lied to about size and pricing of storage units. Employees at the Miami Gardens location were lazy and did not want to be there. Poorly ran. Had to find a different storage facility at 6pm before other places closed because the unit and price I was quoted was no where close to what they presented to me when I arrived at the facility. Very disappointed with my experience and will not recommend anyone to use their services. Will never use uhaul again. Will use any other company before going back to uhaul.Brian P. | Overall Experience
Customer did not leave a comment.Roosevelt m. | First Impressions
Customer did not leave a comment.GABOR V. | Overall Experience
Customer did not leave a comment.Roberto D. | Overall Experience
Customer did not leave a comment.SaBrenda A. | Online Move In
Customer did not leave a comment.JUAN R. | First Impressions
Customer did not leave a comment.PRISCILLA J. | First Impressions
The service received exceeded my expectations. The manager and the team are a great asset for UHaul company. I definitely if needed will choose this location again. Everything was above and beyond.Dennisse Q. | Overall Experience
Customer did not leave a comment.STEPHANIE J R. | Overall Experience
Customer did not leave a comment.Tyesha H. | Online Move In
Customer did not leave a comment.LATOIYA R. | Overall Experience
Very friendly staff..love this location and will be recommending my friends.The manager was very helpful ..kengeral a. | First Impressions
Friendly staff and I didn't have any issues accessing my storage unit or needing assistance.Carla T. | Overall Experience
No complaint except I registered for auto that was not bored several timesNecker V. | Overall Experience
Really helpful and friendlyCarmelita S. | Overall Experience
Customer did not leave a comment.PATRICK G. | Overall Experience
Customer did not leave a comment.Sanz J. | Overall Experience
Very helpful n respectful staffBettye W. | First Impressions
I was having a very bad day and the staff was so nice and professional. They made my experience at U haul a bright spot in my day. I really appreciated the lady that showed me the unit and informed me of the 24 hr access pass. I will always come back to this location.Tonette P. | First Impressions
The overall experience was cost efficient, convenient and prompt. The customer service the employees demonstrated was first class;beyond excellent. I would be using U-Haul again aswell as recommending the company to my friends and family.Mauricia D. | First Impressions
Great staff! Maybe the facility needs a little bit of work.Darius J. | Overall Experience
Customer did not leave a comment.JACQUELINE C. | Overall Experience
Very professional Staff.Curtis E. | Overall Experience
Access hours wasn’t explained to me, and my access code wasn’t set up.Jawmaria M. | First Impressions
Customer did not leave a comment.carlos a. | Overall Experience
Customer did not leave a comment.Betty W. | Overall Experience
Customer did not leave a comment.Tyrisha S. | First Impressions
Was given the wrong on renting a storage. Suppose to be free if a rent a truck , it was not. I was told I had to pay the first then get next month free. Never heard of that before. May belonging is stored there not. But once I remove them I would never rent from U-Haul again.Kimberly C. | First Impressions
Customer did not leave a comment.Janiece W. | Overall Experience
Customer did not leave a comment.Ilshat K. | Overall Experience
Customer did not leave a comment.Ilshat K. | First Impressions
Customer did not leave a comment.MARLENE G. | Overall Experience
UnorganizedSALONIC B. | First Impressions
Good jobHAROLD D. | Overall Experience
Very professionalCurtis E. | First Impressions
The storage facility was nice, accessible and essentially got the job done. The issue is that its over priced, and the fees just went up even higher.ERIC O. | Overall Experience
Great customer service!Erick T. | First Impressions
Well maintained clean environment.RUDOLPH M. | Overall Experience
Excellent management and staff. Did a better job assisting movers I hired to move me who were unprepared for my storage move in. Will definitely refer to colleagues, family and friends.velma l. | First Impressions
See email. Outstanding management and service team.velma l. | First Impressions
The staff and service was excellent.VIRGINIA W. | Overall Experience
Excellent customer service. Clean facilities. I like it.Dudley k. | First Impressions
The staff was very friendly and helpful anytime I needed thempeggy d. | Overall Experience
The staff is AMAZING.darlene g. | Overall Experience
Outstanding Service! Courteous, kind and efficient. My storage move was so smooth Thank you U-Haul team. You’re Appreciated very much! Ms BTeresa B. | First Impressions
HelpfulSYLVESTER H. | Overall Experience
GoodSHANNA K. | Overall Experience
The staff were always helpful and always had great attitudes.shauntira Q. | Overall Experience
Everyone here was the best!Ralph D. | Overall Experience
I was treated very well and expeditiously.BERNICE T. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!