Customer Reviews for U-Haul Moving & Storage of Miami Gardens

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Miami Gardens

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Jorge C. on

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Personnel are friendly available and efficient.

Karl N. on

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juny S. on

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Steve F. on

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courtney A. on

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Manuel V. on

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MONTSERATT M. on

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Mr. Arias, requires additional training. He doesn’t listen to his customer and seems almost argumentative during transactions. He also seemed distracted while performing the duties of his job. The entire staff at this location are always friendly and professional. This is the one and only office that I visit to address my moving needs.

Olga E. on

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Very rude store manager and doesn’t go over board for there customers. Made me come back to the store after I left to pay 2.00 dollars wasted my miles and didn’t want to reimbursed me for miles that was not my fault. I won’t recommend this store for no one.

Shonte C. on

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everton G. on

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Scarlett C. on

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Its great others had positive experiences. Retrieving the $29.95 was no problem, Jenny Archibold was pleasant and helpful; unfortunately, I can not say the same as I returned the truck. Todd (name told when asked) was rude and impatient- he stormed off when I thought out loud ("why is it taking so long") but the other staff there was pleasant enough. I would never use this location ever again because of one person's rudeness and the way the young lady nickeled and dime over the gas line. I brought it (gas) back how I got it.

Joseph T. on

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ana catalina T. on

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Karen T. on

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Crystal assisted me with my reservation and was very kind, professional and knowledgeable of what my needs were.

Napoleon J. on

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Staff is extremely helpful. The manager, I believe her name is Nanette or Nette or something like that, is very. Very knowledgeable and helpful. Mr Napoleon installed trailer and hitch and did an awesome job.

Christopher H. on

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The faculty needs more reliable computers. The poor employee had to reboot and transfer us to another desk. Invest in more technology to get a ROI!

Candra M. on

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Explain to the customer that when returning the rental equipment that you must physically be present at the location to upload your pictures.

pablo G. on

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Joseph T. on

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LAZARO M. on

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Excellent people very helpful I recommend this place

Raymond D. on

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No problems at all

Eneka F. on

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Christopher A. on

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Service exceeded my expectations. Thank you so very much for the speedy service.

C'Arra T. on

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Isabel H. on

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Micheline F. on

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KARL N. on

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Flora A. on

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The cargo van was nice but dirty inside. Needed to be swept inside,

Elaine I. on

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Stephen R. on

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Cassim P. on

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Very good experience throughout the whole process

Sandra L. on

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I had a problem with my truck and I called and they didn’t put it in the computer and I didn’t get to complete my move cause didn’t feel safe

TAWANNA N. on

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joshua R. on

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Great customer service

Vickie S. on

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I would say that the customer service is great but the equipment needs some work I picked up the truck and had to take it back it drove has if it had a flat tire they gave me another truck and never checked it out I didn’t look at the mileage but when I checked the truck back in they said I drove 60 miles and that wasn’t true I only drove 15 miles there and 15 miles back

Sandra L. on

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When I was returning my truck I wasn’t told that I didn’t have to stand in the long line in side and that the gentleman could do everything from his end the young lady didn’t want to explain why my bill was so high

andre T. on

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I got charge for gas and that wasn’t accurate because the paper they gave me said I have 3/4 of a tank of gas .When I got in the truck turn the truck on it was more closer to half a tank then the 3/4 of a tank and then I was charge for gas and that’s not fair

Sugey R. on

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Tiffany G. on

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Joseph T. on

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BRIAN O. on

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ERIC O. on

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The storage facility was nice, accessible and essentially got the job done. The issue is that its over priced, and the fees just went up even higher.

Erick T. on

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Great customer service!

RUDOLPH M. on

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Well maintained clean environment.

velma l. on

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Excellent management and staff. Did a better job assisting movers I hired to move me who were unprepared for my storage move in. Will definitely refer to colleagues, family and friends.

velma l. on

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See email. Outstanding management and service team.

VIRGINIA W. on

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The staff and service was excellent.

Dudley k. on

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Excellent customer service. Clean facilities. I like it.

peggy d. on

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The staff was very friendly and helpful anytime I needed them

darlene g. on

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The staff is AMAZING.

Teresa B. on

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Outstanding Service! Courteous, kind and efficient. My storage move was so smooth Thank you U-Haul team. You’re Appreciated very much! Ms B

SYLVESTER H. on

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Helpful

SHANNA K. on

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Good

shauntira Q. on

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The staff were always helpful and always had great attitudes.

Ralph D. on

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Everyone here was the best!

BERNICE T. on

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I was treated very well and expeditiously.